ibis Krakow Stare Miasto Hotel 3 stars

Customer review rating 4.4/5 4,525 reviews
ibis Krakow Stare Miasto
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Hotel extras

Our hotel has 135 rooms. Free super fast Wi-Fi throughout the property. Renovated conference rooms as well as the Ibis Kitchen restaurant. Large car park at the hotel as well as public transport stops.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioned
  • Early check-in/Late check-outPaying
  • Shoe shine machine
  • Cash machine
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Bike rack facilities
Business services
  • 4 meeting room(s)
Information message

By Polish law, and starting 2.04 all hotels stays and reservations are forbidden unless they are business related. These restrictions apply for a period a 2 weeks starting 2.04 and might be extended. Thank you for your understanding. See you again soon.

Hotel location

ibis Krakow Stare Miasto

ul Pawia 15
31154
krakow
poland

Tel: +48123552900

Fax: (+48)123552999

Contact email

Check-in from 14h00

Check out up to 12h00

  • By train

    KRAKOW GLOWNY At 0.32km / 0.2 miles

GPS :50.0707, 19.945732

Your meetings and events

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • WIFI access

  • High speed transmission line

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When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Accessible room

Our rooms - your well-deserved relaxing stay

  • Max. number of persons: 2
  • High speed internet
  • Business Desk
  • Bathroom products
Accessible room

A twin room for 1 or 2 people

  • Max. number of persons: 2
  • High speed internet
  • Free in Room Mineral Water
  • Business Desk
  • Bathroom products
  • Iron

Premium Room

  • Max. number of persons: 2
  • Coffee/tea making facilities
Accessible room

FAMILY - Standard Room with 1 Double Bed and 1 Single Bed

  • Max. number of persons: 3
  • Area: From 0m²
  • High speed internet
  • Free in Room Mineral Water
  • Business Desk
  • Iron

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: Bistro

Our modern, welcoming restaurant serves international dishes, pasta, and grilled food prepared in front of you which gives you the chance to create your own, original dishes based on the ingredients available on our menu.

Lunch

12:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

12:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IBIS BAR

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Krakow Stare Miasto

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,525 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,393 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Excellent Hotel in an Excellent Location

Customer review rating 4.4/5

Steve Friends - 17/03/2020 Confirmed reviews ALL

Great value for money and the perfect location for exploring. Highly recommend this hotel

Dear STEVE, We very much appreciate your comments regarding your stay at the ibis Krakow Stare Miasto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Przemysław Działański Dyrektor hotelu ibis&ibis budget Kraków Stare Miasto

Well located

Customer review rating 4.4/5

Alison H. Friends - 17/03/2020 Confirmed reviews ALL

Nice hotel, close to the square and shops

Dear ALISON, We very much appreciate your comments regarding your stay at the ibis Krakow Stare Miasto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Przemysław Działański Dyrektor hotelu ibis&ibis budget Kraków Stare Miasto

Good stay

Customer review rating 4.4/5

John B. Friends - 17/03/2020 Confirmed reviews ALL

Great helpful staff, excellent location.

Dear JOHN, We very much appreciate your comments regarding your stay at the ibis Krakow Stare Miasto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Przemysław Działański Dyrektor hotelu ibis&ibis budget Kraków Stare Miasto

Well located,excellant accomodation

Customer review rating 4.4/5

Mel E. Couples - 15/03/2020 Confirmed reviews ALL

Rooms where very clean,well equipped modern.staff where very helpfull and polite.The restaurant offered decent food.

Dear MALDWYN, We very much appreciate your comments regarding your stay at the ibis Krakow Stare Miasto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Przemysław Działański Dyrektor hotelu ibis&ibis budget Kraków Stare Miasto

Very central

Customer review rating 4.4/5

Mary Friends - 11/03/2020 Confirmed reviews ALL

The hotel is very central and very clean, breakfast was very good the only thing that you need to put a plug near the mirror

As good as ever

Customer review rating 4.4/5

John Couples - 10/03/2020 Confirmed reviews ALL

I use this hotel mainly as a 1 night stopover since it is very close to the main railway station and the shopping centre. Staff are always friendly and polite,

Good location

Customer review rating 4.4/5

Michelle Couples - 10/03/2020 Confirmed reviews ALL

We had a very good stay at this hotel and found the staff helpful at check in and out. The only thing that we could fault (and it's not a very big fault) was our mattress was a bit too firm for us. Other than that we thoroughly enjoyed our stay, rooms and hotel in general were very clean.

Good hotel for short stay

Customer review rating 4.4/5

Myroslava Couples - 10/03/2020 Confirmed reviews ALL

The hotel is conveniently located close to the Old Town and railway station, typical Ibis hotel - not luxury, but convenient. The rooms are basic, clean with very comfortable beds.

Well located + comfy room

Customer review rating 4.4/5

Anya Solo - 09/03/2020 Confirmed reviews ALL

Whenever I travel to the South of Poland to visit my family I always choose this hotel for a sleepover before continuing my journey. It is closecthecthe main railway and coach station which makes it very convenient for travelling.

Dear Anya, We very much appreciate your comments regarding your stay at the ibis Krakow Stare Miasto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Przemysław Działański Dyrektor hotelu ibis&ibis budget Kraków Stare Miasto

Very nice experience!

Customer review rating 4.4/5

R. Couples - 26/02/2020 Confirmed reviews ALL

The "special room" was really surprising, and confy. The coffee machine was a really nice asset!

Dear DAVID R., We very much appreciate your comments regarding your stay at the ibis Krakow Stare Miasto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Przemysław Działański Dyrektor hotelu ibis&ibis budget Kraków Stare Miasto

Well located

Customer review rating 4.4/5

Melissa Couples - 24/02/2020 Confirmed reviews ALL

Very happy with everything. Staff were very helpful. Breakfast had a variety. Just wished we had a kettle in the room.

Dear Madam, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Grzegorz Kaczor Front Office and Reservation Manager

Well Located

Customer review rating 4.4/5

Ruaridh D. Solo - 22/02/2020 Confirmed reviews ALL

I arrived late and check in was quick as well as being located right next to the central train station and a shopping centre with plenty amenities. I found the room to be quite dated and the Television did not work in the room. The shower was not very powerful and the Air Conditioning in the room was poor. The breakfast was good albeit basic however that is what you would expect. The hotel itself has a restaurant with fairly good priced food and drink (I don't use it personally but had a look at the menu) as well as containing a business centre with free access to the computers. The rooms were cleaned daily to a good standard.

Dear RUARIDH D., Thank you for taking the time to tell us about your experience at the ibis Krakow Stare Miasto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Przemysław Działański Dyrektor hotelu ibis&ibis budget Kraków Stare Miasto

Great overnight stay

Customer review rating 4.4/5

Sandra Couples - 22/02/2020 Confirmed reviews ALL

Upon our late arrival, we received a warm welcome and brief explanation of the hotel, which made our check in fast and pleasant. We were travelling early morning, therefore the location was extremely convenient. The decor of the room is dated, but felt very homely. We have received complimentary sparkling and still water, and had coffee maker in our room. The room had a nice view overlooking the buildings outside the train and coach station. Unfortunately, reception couldn’t provide us adapters for English plug to polish, and we couldn’t charge our phones for the day. Also, housekeeping needs to pay more attention to, is dust collected around the room. Other than that, we had a great overnight stay, and we will chose to stay here again!

Dear SANDRA, We very much appreciate your comments regarding your stay at the ibis Krakow Stare Miasto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Przemysław Działański Dyrektor hotelu ibis&ibis budget Kraków Stare Miasto

Well located, good hotel

Customer review rating 4.4/5

Anonymous Couples - 17/02/2020 Confirmed reviews ALL

Hotel is handily located near the main train station in Krakow and only a 10 minute walk into Old Town. Close to tram network for further travel. Hotel facilities were clean and good and there was a luggage room for us to leave out suitcases after checkout as our flight wasn't until early evening.

Dear TERRI, We very much appreciate your comments regarding your stay at the ibis Krakow Stare Miasto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Przemysław Działański Dyrektor hotelu ibis&ibis budget Kraków Stare Miasto

well located very clean.

Customer review rating 4.4/5

J F. Friends - 17/02/2020 Confirmed reviews ALL

The hotel was very well located close to the square staff were very friendly and helpful what a lovely hotel I hope to stay there again in September

Dear GWYNNE, We very much appreciate your comments regarding your stay at the ibis Krakow Stare Miasto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Przemysław Działański Dyrektor hotelu ibis&ibis budget Kraków Stare Miasto

Good stay

Customer review rating 4.4/5

Anonymous Couples - 16/02/2020 Confirmed reviews ALL

Room very clean, staff friendly, fantastic location! Only downside was 1 plug and mirror no where near plug so struggled with this getting ready each day.

Dear RYAN P., We very much appreciate your comments regarding your stay at the ibis Krakow Stare Miasto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Przemysław Działański Dyrektor hotelu ibis&ibis budget Kraków Stare Miasto

Great location, very polite staff.

Customer review rating 4.4/5

Marta Solo - 16/02/2020 Confirmed reviews ALL

Nice hotel, clean room, good breakfast. Very good location, very central. Will definitely return.

Dear MARTA B., We very much appreciate your comments regarding your stay at the ibis Krakow Stare Miasto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Przemysław Działański Dyrektor hotelu ibis&ibis budget Kraków Stare Miasto

good stay

Customer review rating 4.4/5

Isabella Friends - 14/02/2020 Confirmed reviews ALL

great service and comfortable stay

Dear Isabella, We very much appreciate your comments regarding your stay at the ibis Krakow Stare Miasto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Przemysław Działański Dyrektor hotelu ibis&ibis budget Kraków Stare Miasto

lovely hotel

Customer review rating 4.4/5

Karen H. Families - 09/02/2020 Confirmed reviews ALL

Very clean hotel, great breakfast with a good choice of food. Very well positioned. 2nd time of staying and would stay here again.

Dear KAREN, We very much appreciate your comments regarding your stay at the ibis Krakow Stare Miasto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Przemysław Działański Dyrektor hotelu ibis&ibis budget Kraków Stare Miasto

Well located

Customer review rating 4.4/5

Michal Business - 08/02/2020 Confirmed reviews ALL

Average

Szanowny Panie Michale, Jesteśmy bardzo wdzięczni za Pana komentarze dotyczące pobytu w ibis Krakow Stare Miasto. Otrzymanie pozytywnej opinii jest dla nas zawsze wielką przyjemnością. Jeszcze raz dziękujemy za podzielenie się z nami Pana opinią i mamy nadzieję, że kolejny pobyt w naszym hotelu będzie jeszcze bardziej przyjemny i udany jak poprzedni. Z poważaniem, Przemysław Działański Dyrektor hotelu ibis&ibis budget Kraków Stare Miasto
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