ibis Krakow Stare Miasto Hotel 3 stars

Customer review rating 4.4/5 4,955 reviews

ALLSAFE approved hotel

ibis Krakow Stare Miasto
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+ 15 Services

Hotel extras

  • Advantage 1

  • Advantage 2

  • Advantage 3

  • Advantage 4

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00


Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Early check-in/Late check-out Paying
  • Shoe shine machine
  • Cash machine
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
Leisure and activities
  • Bike rack facilities
Business services
  • 4 Meeting room(s)

Hotel location

ibis Krakow Stare Miasto

ul Pawia 15
31154 krakow

Tel: +48123552900

Fax: (+48)123552999

Check-in from 14h00

Check out up to 12h00

  • By train

    KRAKOW GLOWNY At 0.32km / 0.2 miles

GPS :50.0707, 19.945732

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 70 


Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • WIFI access

  • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Our restaurants and bars


Type of cuisine: Bistro

Our modern, welcoming restaurant serves international dishes, pasta, and grilled food prepared in front of you which gives you the chance to create your own, original dishes based on the ingredients available on our menu.


Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
ibis Krakow Stare Miasto

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,955 reviews

TripAdvisor Rating 4.0/5

1,407 reviews

Well located, clean, underground parking too narrow

Customer review rating 3.5/5

Anonymous Families - 20/09/2021 Confirmed reviews ALL

I have made registration via Web page. It though that parking fee is included in the total price I paid and at the reception I was surprised it is not!

Nice stay in a very beautiful city

TripAdvisor rating 4.0/5

DominiqueG1030 19/09/2021 TripAdvisor review

We really enjoyed our stay in Krakow. That was our very first time in a "Family" mode with our young daughter of 2 years' old. Hotel is very well located, within walking range of the main square, and next door of the Krakowska Galleria.

Good location for a short stay

Customer review rating 3.5/5

Steve M. Couples - 16/09/2021 Confirmed reviews ALL

Basic hotel which was well located and clean. Compact room , but worked well for one night.

Poor choise

Customer review rating 1.5/5

Ania Couples - 15/09/2021 Confirmed reviews ALL

Poor breakfast - no much variation, a lot of people/ not inaf sitting places , expensive parking- not enaf places 5 nights - no clining service ..

Pleasant stay

Customer review rating 4.5/5

Siva Families - 31/08/2021 Confirmed reviews ALL

Stayed for 3 days and hotel is very decent. Location is excellent and staff are very kind and always helpful. We are very satisfied with our stay in the hotel during the pandemic.

Well located, comfortable stay

Customer review rating 4.0/5

Oskars Families - 29/08/2021 Confirmed reviews ALL

The hotel is located in very great stop - public transport, shopping center and stations are very close to it. 5-10 minute walk and you already in old town. Very great.

Well located

Customer review rating 3.5/5

Juan F. Friends - 28/08/2021 Confirmed reviews ALL

Good however the reduction in housekeeping was a bit of a pain when you spend three days. No information on services or if they were available.

Excellent choice of hotel

TripAdvisor rating 5.0/5

Anthony C 26/08/2021 TripAdvisor review

It's location of close to central train and long distance bus station makes it easy to get to. The Krakow Mall is attached to the train station offering lots of fast food outlets and two supermarkets.

Good hotel in Cracow

Customer review rating 5.0/5

V. Families - 23/08/2021 Confirmed reviews ALL

The hotel has an excellent location, old town is only 10-15 minutes walking distance. Friendly and professional hotel staff. Rooms are clean, rich breakfast.

Very well located and delighted we choosed IBIS

Customer review rating 4.5/5

Mary C. Families - 10/08/2021 Confirmed reviews ALL

Brilliant helpful staff at Hotel who welcomed us with Smiles and spoke English to us as we could not speak Polish.

Thanks for all.

Customer review rating 5.0/5

Cloudsurfer Business - 26/07/2021 Confirmed reviews ALL

Excellent location for guests without own car, as bus-stop 208 to Airport-KRK and train-station nearby. Ladys at reception were very kind and helpful, thanks so much. Breakfast was very good, too.

Perfectly located hotel for a good night's sleep

TripAdvisor rating 5.0/5

eyal106 13/04/2021 TripAdvisor review

Perfectly located hotel for a good night's sleep and hot shower. Located right next to the train station, so its quick and efficient arriving from other cities and using the airport train. Friendly staff and very clean.

Started well then went down hill

TripAdvisor rating 2.0/5

jj0306_11 29/01/2020 TripAdvisor review

1st impression friendly welcome clean room but basic. No kettle. Bar staff who cant make a decent cocktail then charge you in pounds instead of slot without giving you a choice. They make more money this way and it costs me more. Last day room was not cleaned. Every morning at 6.30 am staff stand in hallway outside our room talking loudly waking us up.

Dear Guest, I’m sorry we failed to live up to your expectations. The team and I at ibis Krakow Old Town appreciate your feedback, though, and we are addressing the issue. Kind regards, Przemyslaw Dzialanski

Good location

TripAdvisor rating 4.0/5

TaksinCWong 25/01/2020 TripAdvisor review

Good location. Reasonable price. Shower too tiny. Toilet bowl too small, no hand towel. No tea and coffee facilities. Breakfast is sufficient but not many variety. The staff is good and friendly. It's recommended if u just need to stay a nihht

Dear TaksinCWong, My team and I very much appreciate your kind words, and we’re glad to have been a part of your visit. We look forward to welcoming you back at ibis Krakow Old Town. Kind regards, Przemyslaw Dzialanski

Centrally located property near train station

TripAdvisor rating 5.0/5

BPS31 Business - 09/12/2019 TripAdvisor review

Fabulous location very near the main train station with connections to the airport. Also offers a luggage facility to hold bags on day of departure. Rooms are well sound proofed and very modern. Pleasant staff.

Dear BPS31, Thank you for your positive comments on TripAvisor. I hope you will choose to stay with us again in future. Kind regards, Przemyslaw Dzialanski

Best of the 3 Ibis hotels we stayed in on this trip

TripAdvisor rating 4.0/5

Alan C Friends getaway - 17/09/2019 TripAdvisor review

A friend and I recently completed a two week journey through eastern Poland. We stayed in 3 Ibis hotels - Gdansk, Warsaw and Krakow. Krakow was the most comfortable of the three. But be warned that all three are not actually in the old towns (stare miasto) as their descriptions imply. The one in Krakow is a good 15 minutes walk from the old town. Apart from that the hotel staff were friendly, breakfast was not too crowded (as it had been in Warsaw and Gdansk) and the bed was comfortable. For my purposes the Ibis chain ticks my boxes.

Again in Krakow

TripAdvisor rating 4.0/5

Marek D Family - 21/07/2019 TripAdvisor review

Very convenient location, walking distance to Old Town. Friendly staff both at the reception desk and during breakfast time. Reasonably priced and good service. Recommended for people who can live without luxury but appreciate good service.

Great central location

TripAdvisor rating 4.0/5

Richard N Friends getaway - 20/07/2019 TripAdvisor review

Great central location easy access to main railway station and trams. Only downside was the restaurant and bar closing at 12 midday Saturday until Sunday morning. Good breakfast in the morning with a fair amount of choice

Further Birthday trip to Poland

TripAdvisor rating 5.0/5

262malcolmc Solo travel - 08/07/2019 TripAdvisor review

The check in process was very quick and staff very friendly and helpful. The room was very clean and tidy with a very comfortable double bed. The shower and bathroom was also very clean. The hotel is only 5 minute walk from train station and less than 15 minute walk to main square.

Perfect location

TripAdvisor rating 4.0/5

Cl C Family - 22/06/2019 TripAdvisor review

The location is really good. Near the main train station, a huge shopping mall and within walking distance to the old town. Front desk staff are very friendly and helpful. Breakfast spread was pretty limited. We had dinner at the restaurant, service was good and food was delicious. Room is clean and typical Ibis standard. Wish we could have a kettle and coffee and tea making facilities in the room. Unfortunately the shower was not working well, water was very slow.

Dear Cl C, Thank you for your review and I am sorry for late reply. Please accept my apologies for this situation. General Manager as well as Technical department have been informed about your feedback. Once again, I am sorry for this inconvenience. Best regards, Wojtek Kogut Guest Experience Manage Kraków

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