Hotel Muse Bangkok Langsuan - MGallery 5 stars

Customer review rating 4.6/5 8,482 reviews

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Hotel Muse Bangkok Langsuan - MGallery
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Hotel extras

  • Central location, just a few minutes walk from BTS Skytrain, complimentary tuk-tuk service

  • 174 luxurious rooms inspired by the Rama V-era golden age of travel in Thailand

  • 5 restaurants and bars including The Speakeasy, one of the city's finest Rooftop bars

  • Free high-speed WIFI internet in all rooms and public areas

  • Easy access to the best shopping in town: Central Embassy, Siam Paragon, CentralWorld and MBK

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request (Nearby)Paying
  • Air conditioned
  • Airport shuttlePaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PMPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request (Nearby)Paying
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 4 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Hotel Muse Bangkok Langsuan - MGallery

55/555 Langsuan Road
Lumpini Pathumwan
Bangkok
10330
bangkok
thailand

Tel: +6626304000

Fax: (+66)2/6304002

Check-in from 14h00

Check out up to 12h00

  • BTS Chitlom :  Sukhumvit Line Chitlom (E1)

  • BTS Ratchadamri :  Silom Line Ratchadamri (S1)

  • By plane

    DON MUANG DOMESTIC AIRPORT At 21km / 13 miles - Shuttle paying

  • By plane

    SUVARNABHUMI At 35km / 21.75 miles - Shuttle paying

  • By train

    BTS CHIT LOM At 0.4km / 0.25 miles

  • By train

    BTS RAJCHADAMRI (S1) At 0.7km / 0.43 miles

GPS :13.74006, 100.543385

Companies

  • ABB LIMITED 0.3 km / 0.19 mi
  • ABBOTT LABORATORIE 2.1 km / 1.3 mi
  • ALLIANZ AYUDHYA PCL 0.5 km / 0.31 mi
  • ARGYLL SCOTT ASIA 3.0 km / 1.86 mi
  • CENTRAL TRADING GRP 1.9 km / 1.18 mi
  • CIMB THAI 0.1 km / 0.06 mi
  • CLUB21 THAIALND 0.85 km / 0.53 mi
  • COUNTRYGRP SECURITY 0.45 km / 0.28 mi
  • EMBASSY OF US 1.3 km / 0.81 mi
  • FRESENIUS KABI 0.3 km / 0.19 mi
  • FWD LIFE INSURANCE 0.8 km / 0.5 mi
  • HSBC 2.3 km / 1.43 mi
  • JETRO BANGKOK 0.4 km / 0.25 mi
  • JODC 0.4 km / 0.25 mi
  • JUSMAGTHAI 2.1 km / 1.3 mi
  • NESTLE (THAILAND) 2.3 km / 1.43 mi
  • NISSAN MOTOR 0.4 km / 0.25 mi
  • ROLEX BOUTIQUE 0.75 km / 0.47 mi
  • SGS THAILAND 4.5 km / 2.8 mi
  • TOYOTA TSUSHO 0.45 km / 0.28 mi
Companies

Your meetings and events

Offers a choice of truly unique indoor or outdoor venues with private dining rooms of various configurations. The Board Room on level 24 with its own private terrace or settle for a different ambience in the adjacent Cigar Lounge and terrace.Offers a choice of truly unique indoor or outdoor venues with private dining rooms of various configurations. The Board Room on level 24 with its own private terrace or settle for a different ambience in the adjacent Cigar Lounge and terrace.

5 

meeting rooms

From 1 to 80 

attendees

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel

  • Convert different units of measurement and make organising your events easier.

General equipment

  • Videoconferencing

  • Audio and video equipment

  • Day light

  • WIFI access

  • Airconditioned meeting room

  • High speed transmission line

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

The interior design and décor of Hotel Muse's 174 rooms and suites exude an interplay of classic European signatures juxtaposed against ornate Asian motifs. All rooms feature in-room bars, a dedicated work area, flat-screen televisions with 65-channel Internet Protocol Television (IPTV), wired and, wireless Internet access, iPod docking stations, and premium coffee and tea-making facilities.

JATU DELUXE, 1 King Size Bed

  • Max. number of persons: 4
  • Area: From 39 m² / 420 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

JATU DELUXE, 2 Single Size Beds

  • Max. number of persons: 4
  • Area: From 39 m² / 420 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

DOWADUENG CORNER DELUXE, 1 King Size Bed

Accessible room
  • Max. number of persons: 4
  • Area: From 39 m² / 420 sq ft
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

DOWADUENG CORNER DELUXE, 2 Single Size Beds

  • Max. number of persons: 4
  • Area: From 39 m² / 420 sq ft
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

YAMA EXECUTIVE, 1 King Size Bed

  • Max. number of persons: 4
  • Area: From 39 m² / 420 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)
Rooms

Our restaurants and bars

BABETTE'S THE STEAKHOUSE BANGKOK

Type of cuisine: International

An intimate 1920s-style eatery at award-winning Hotel Muse Bangkok, serving the best steaks in Bangkok against a glittering city backdrop: introducing Babette's, The Steakhouse Bangkok.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MEDICI KITCHEN & BAR

Type of cuisine: Italian

A dining experience that is cosmopolitan and yet based on Italian cuisine fundamentals set against a seductive mix of neo-industrial design with modern lines and surfaces with rustic elements such as brick walls, wooden casks and a BBQ spit.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BLIND PIG AT THE SPEAKEASY

Non contractual photo

A sanctum sanctorum within The Speakeasy's already rarefied air, The Blind Pig at Hotel Muse allows for full enjoyment of the world's finest leaves and most distinguished brown spirits.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE SALON

Non contractual photo

Le Salon changes with you throughout the day, not only in menu choices but also in ambience and feel. Along with gourmet breakfast and lunch dishes, traditional afternoon tea awaits, while evenings mean a time to enjoy signature martinis and wines.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

WET BAR

Non contractual photo

A small venue that makes a big splash, Wet Bar serves revivifying food and drinks by the pool affording great views of the downtown Bangkok skyline. The menu features comfort foods as well as a wide range of signature drinks including smoothies.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE SPEAKEASY

Non contractual photo

The Speakeasy merges an internationally-inspired food-and-drink concept with Asian influences. Menu focuses on a range of top-shelf spirits and wines while tapas-style gourmet dishes are served to guests enjoying world class entertainment.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Hotel Muse Bangkok Langsuan - MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

8,482 reviews

tripadvisor

TripAdvisor Rating 4.5/5

4,298 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Amazing

Customer review rating 4.6/5

Jimmy H. Friends - 30/03/2020 Confirmed reviews ALL

We just loved everything. Unfortunately we happened to time our visit during the corona pandemic so we didn't get the take full advantage of the hotel but this did not matter. The staff and service toilet was 5 star. We love to try different 5 star hotels when ever we visit BKK and The Muse was easily the best hotel we've ever stayed at. We will be back as soon as the world returns to normal.

Dear Jimmy Bjoern H., We very much appreciate your comments regarding your stay at the Hotel Muse Bangkok. It is always a pleasure to receive positive feedback on your overall stay experience with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for sharing your experience and continuous loyalty as an ALL - Accor Live Limitless' Silver member. We hope your next visit will be as pleasant as the previous one. Sincerely, Jean-Louis Barc General Manager

an excellent stay as always

TripAdvisor rating 4.5/5

ccmichs 26/03/2020 TripAdvisor review

I stayed with the Muse for three times already and it is always as good as it should be. Thank you for the welcoming smiles and helpfulness from the Front Desk, Concierge, room service, the restaurants and housekeeping. We were moved for every gesture and friendliness from all of you. The room was clean and neat, the breakfast was fantastic and the Italian restaurant was perfect with good prices. Looking forward to my next stay with you.

Dear ccmichs, Thank you for choosing Hotel Muse Bangkok once again and we really appreciate your continued loyalty, we also thank you for taking the time to share your detailed feedback with us and this is very important for us to receive. We are pleased to hear that you had a very good stay and really liked our service and found our team to be both friendly and helpful. They are all very excited to read your comments and feel very motivated, thank you for recognizing and highlighting their service It has been wonderful having you stay with us and we look forward to welcoming you back in the near future for another great stay. We cannot be M_se without “U”. Sincerely, Jean-Louis Barc General Manager

All good

Customer review rating 4.6/5

S D. Couples - 25/03/2020 Confirmed reviews ALL

As good as could be expected with the virus conditions

Dear Stephen Louis D., We very much appreciate your comments regarding your stay at the Hotel Muse Bangkok Langsuan - MGallery Hotel Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean-Louis Barc General Manager

All good

Customer review rating 4.6/5

Mrs J. D. Couples - 25/03/2020 Confirmed reviews ALL

Staff were very welcoming and accommodating.

Dear Joanne Denise D., We very much appreciate your comments regarding your stay at the Hotel Muse Bangkok Langsuan - MGallery Hotel Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean-Louis Barc General Manager

Fantastic stay

Customer review rating 4.6/5

Helle Couples - 08/03/2020 Confirmed reviews ALL

Hotel very well located. Nice clean room - very fresh and updated. Very nice sky bar with very good cocktails. Extremely good breakfast. Staff very serviceminded and caring about the guest.

Dear Niels Moelgaard J., Thank you for choosing the Hotel Muse Bangkok once again and we really appreciate your continued loyalty, we also thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed our service especially from the team and that you also enjoyed the wide variety of food at breakfast, so important you felt comfortable and we cared for on your stay, we are pleased to hear you thoroughly enjoyed the experience and thank you taking the time to share your comments with us. We thank you for choosing to stay with us once again and we look forward to welcoming you back in the near future for another enjoyable visit. We cannot be M_se without "U". Sincerely, Jean-Louis Barc General Manager

Excellent Stay

TripAdvisor rating 4.5/5

normandc695 08/03/2020 TripAdvisor review

Stayed 4 nights at this hotel recently from february 25th to the 29th. Arrived very early at 08h30am after a 24 hour flight. Even at this very early arrival, they had a room ready for us which was well appreciated. But unfortunately the room on the 10th floor had a very unpleasant musty smell probably due to moist and mildew. After a short rest we complained to the reception and were immediately upgraded to an executive room on the 22nd floor with a terrific view which was great. The hotel is well located right downtown. Breakfasts are outstanding with multiple choices and the service throughout the hotel is excellent. One of the remarquable advantage at this hotel my wife and I found was the happy hour from 16h30 to 18h30 everyday at the rooftop bar on the 24th floor with complimentary delicious canapés and unlimited free alcoholic beverages ( beer, wines, cocktails, spirits ) from a designated list. All this for 2 full hours. Never seen before! The food at the restaurants is excellent. Although the prices for dinner are quite high. As others have noted the pool area is in fact very small. As also noted by others the overall ambiance is rather dark especially in the lobby area. In fact there is practically no real lobby area in this hotel which is rather odd for a 5 star hotel. Another negative aspect is that we received very little information if any about hotel services and amenities upon check in, different restaurants, pool area etc. Neither did we found any information inside our room either that we usually find in hotel rooms, restaurant menus, available bars etc. Everything had to discovered by ourselves by asking at the reception desk. In short the real asset of this hotel is its location, its comfort, its excellents breakfasts and its generous happy hour.

Dear Normand c, Thank you for choosing the Hotel Muse Bangkok once again and Thank you very much for your review and I was delighted to read how much you enjoyed your time with us. It was fantastic to read you've not only enjoyed the warm hospitality from our associates but also the wonderful amenities, location, you also enjoyed the food and beverage served especially during cocktails and breakfast spread the hotel has to offer. I will share your kind compliments with the team as I know your feedback will motivate us all even further as we continuously strive to provide excellence in our service.  Please rest assured, we will motivate the staffs to further improve on the areas that you have helped to point out to us. We thank you for choosing to stay with us once again and we look forward to welcoming you back in the near future for another enjoyable visit. Sincerely, Jean-Louis Barc General Manager

ALWAYS SUPERB

Customer review rating 4.6/5

Da… Solo - 02/03/2020 Confirmed reviews ALL

I love this Hotel and it’s now become my place to stay whilst in Bangkok. It’s such a comfortable, friendly property with bags of class and style whilst never been one bit pretentious. The location is also terrific - so close to the Skytrain but on a road that almost feels part of a small leafy neighbourhood.

Dear David Robert L., Thank you for choosing the Hotel Muse Bangkok once again and we really appreciate your continued loyalty, we also thank you for taking the time to share your feedback with us.  We are pleased to hear that you enjoyed our service especially from the team, so important you felt comfortable and we cared for on your stay. We are pleased to hear you thoroughly enjoyed the experience and thank you taking the time to share your comments with us. We thank you for choosing to stay with us once again and we look forward to welcoming you back in the near future for another enjoyable visit. Sincerely, Jean-Louis Barc General Manager

Well located, very friendly staff

Customer review rating 4.6/5

Anja Couples - 25/02/2020 Confirmed reviews ALL

Nice atmosphere, very nice staff, well located

Dear Anja Hermina A S., Thank you for choosing the Hotel Muse Bangkok once again and we really appreciate you for taking the time to share your feedback with us.  We are pleased to hear that you enjoyed your stay and liked the room facilities, our easily accessible location and also found our staff to be friendly and helpful, I will share your feedback with the team and they will be very pleased to hear your kind comments.  Thank you for choosing to stay with us once again and we look forward to an opportunity to welcome you back again in the near future for another enjoyable visit. Sincrely, Jean-Louis Barc General Manager

Great stylish hotel

Customer review rating 4.6/5

Zoe G. Couples - 24/02/2020 Confirmed reviews ALL

We were really pleased with the generous size if the room and bed. Beautifully decorated hotel with a great pool with views and lots of sunshine. Lovely rooftop var too. The service was excellent. We would definitely recommend this hotel for location. Easy walk to 2 night markets, transport etc

Dear Zoe Anne G., Thank you for choosing to stay with us and we really appreciate you taking the time to share your review of your experience at the Hotel Muse Bangkok. It was indeed a pleasure having you with us recently and we would like to express our sincerest appreciation for your kind patronage. We are glad to hear that you enjoyed the size of the room, swimming pool, the beautiful view from our Rooftop Bar so important you felt comfortable and we cared for on your stay, we are pleased to hear you thoroughly enjoyed the experience and thank you taking the time to share your comments with us. We thank you for choosing to stay with us once again and we look forward to welcoming you back in the near future for another enjoyable visit. Sincerely, Jean-Louis Barc General Manager

Well located

Customer review rating 4.6/5

Anonymous Business - 24/02/2020 Confirmed reviews ALL

Business

Dear Michael Andrew A., We very much appreciate your comments regarding your stay at the Hotel Muse Bangkok. It is always a pleasure to receive such positive feedback especially on your overall stay experience with us. I have taken note on your comment pertaining that our breakfast quality could be further improved. I will share your comments with our team. I am sure that this feedback will serve as an encouragement and awareness to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for sharing your experience and continuous loyalty as a Le Club AccorHotels' Silver member. We hope your next visit will be as pleasant as the previous one. Sincerely, Jean-Louis Barc General Manager

Nice Hotel

Customer review rating 4.6/5

Colin Solo - 24/02/2020 Confirmed reviews ALL

Room was spacious and comfortable. Staff friendly and helpful. Hotel located within easy access to Lumphani park, skytrain and shopping.

Dear Colin Anthony C., We very much appreciate your comments regarding your recent stay at the Hotel Muse Bangkok. It is always a pleasure to receive such positive feedback especially on our room's spaciousness, comfort and the friendly service. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have taken note on your comments and ratings and will share them with the rest of the team and will make the necessary changes accordingly. Thank you once again for sharing your experience and we hope your next visit will be better than the previous one. Sincerely, Jean-Louis Barc General Manager

Beautiful hotel in great location

Customer review rating 4.6/5

Bambi M. Families - 23/02/2020 Confirmed reviews ALL

The Gatsby style interiors and service was quite striking. Excellent customer service and very comfortable rooms. The hotel is located quite centrally and we could walk to the shopping centres and to the Sky train station within minutes. The happy hour drinks on the roof top was lovely. Might be an idea to ban smoking up there as it interferes with people wanting to sit out on the balcony and enjoy the fresh air! All staff were extremely obliging and polite.

Dear Irandani Anandi Ranasighe-M., We very much appreciate your comments regarding your stay at the Hotel Muse Bangkok. It is always a pleasure to receive such positive feedback especially on your overall stay experience with us. I have taken note on your comment that we could be further improved. I will share your comments with our team. I am sure that this feedback will serve as an encouragement and awareness to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for sharing your experience and continuous loyalty as an ALL-Accor Live Limitless' Classic member. We hope your next visit will be as pleasant as the previous one. Sincerely, Jean-Louis Barc General Manager

Good location and a yummy breakfast

Customer review rating 4.6/5

Pippa Families - 21/02/2020 Confirmed reviews ALL

We enjoyed our stay, staff were very accommodating and helpful and the breakfast was particularly delicious, with so much choice. We even got a takeaway Latte on the morning of departure. The shower was not the best but when we mentioned it wasn't working someone came up and fixed it immediately.

Dear Pippa Elouise Medi F., Thank you for choosing the Hotel Muse Bangkok once again and we really appreciate you for taking the time to share your detailed feedback with us. We are pleased to hear that you enjoyed a very good stay and really liked our service and the food and beverage offered at breakfast. I will share your kind compliments with the chefs and all the team as I know your comments will motivate them all even further as we continuously aim to provide excellence in our hospitality. I apologise for the air conditioning and bathroom grouting have immediately ensured our maintenance team check on this and that all facilities are checked before the room is released to guests. We do appreciate your feedback and we are very sorry for this incident and the other service shortfalls you experienced which has left a very bad impression for you. I give you my full assurance we will continue to address them all very seriously and do hope in time you may be able to consider us once again for a future visit. Sincerely, Jean-Louis Barc General Manager

Boutique Hotel not corporate

Customer review rating 4.6/5

Anonymous Couples - 19/02/2020 Confirmed reviews ALL

Friendly staff, nice rooms

Dear Gary Stephen P., Thank you for choosing Hotel Muse Bangkok for your recent trip and we really appreciate you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed a very good stay and really liked the room and friendly service. We are also happy that you liked our service especially from our Hotel Manager, Mr. Illas. The team and Mr. Illas are all very excited to read your comments and feel very motivated, thank you for recognizing and highlighting their service. It has been wonderful having you stay with us and we look forward to welcoming you back in the near future for another great stay. Sincerely, Jean-Louis Barc General Manager

Great, friendly staff, excellent service.

Customer review rating 4.6/5

Robert T. Business - 18/02/2020 Confirmed reviews ALL

Great stay. Staff was great. Food was great. I will be back.

Dear Robert Milton, Warm greetings from Hotel Muse Bangkok! It was indeed a pleasure having you with us recently and we would like to express our sincerest appreciation for your kind patronage. I am pleased to read that you had a pleasant and a comfortable stay. We appreciate you for highlighting the service provided by Pat and acknowledging her level of service to ensure you had a very comfortable stay. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. My appreciation once again for taking the time to provide us with your feedback and we look forward to welcoming you back. Sincerely, Jean-Louis Barc General Manager

AmazIng service/so clean/great location

Customer review rating 4.6/5

Laura K. Couples - 18/02/2020 Confirmed reviews ALL

Rocky was so helpful with arranging a taxi to Pattaya for us and return! Super impressed. Everyone I met who was staff greeted me so kindly and was always so happy and helpful. I really can’t say enough!

Dear Laura K., Thank you for choosing the Hotel Muse Bangkok once again and we really appreciate your continued loyalty, we also thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed our service especially from Rocky, so important you felt comfortable and we cared for on your stay, we are pleased to hear you thoroughly enjoyed the experience and thank you taking the time to share your comments with us. We thank you for choosing to stay with us once again and we look forward to welcoming you back in the near future for another enjoyable visit. Sincerely, Jean-Louis Barc General Manager
Customer review rating 4.6/5

Jan E. H. Couples - 18/02/2020 Confirmed reviews ALL

Super Nice place and the staff is amazing (all of them)

Dear Jan Erik h., We very much appreciate your comments regarding your stay at the Hotel Muse Bangkok. We are glad to hear that you had a very pleasant stay and that you liked our friendly staff. We put much effort into training our staffs to always provide service that is of our set standards and so we are glad this is being reflected. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean-Louis Barc General Manager

Amazing hospitality

Customer review rating 4.6/5

Ginger Couples - 18/02/2020 Confirmed reviews ALL

Room was a beautiful place to come “home” to after a busy day out sightseeing. Staff were friendly and welcoming. The rooftop bar and happy hour was a lovely surprise. The breakfast was awesome! No complaints here!!

Dear Katherine Ellen P., Thank you for choosing the Hotel Muse Bangkok for your recent stay and we really appreciate your continued loyalty, we also thank you for taking the time to share your feedback with us and we are so pleased to read your positive comments. I am happy that you have mentioned the team and appreciate their levels of service ensuring you had a very comfortable stay enjoying our facilities and service. Your feedback will mean so much to all the team and motivate us further to ensure we always go that extra mile to ensure you feel well cared for whilst staying with us. It has been wonderful having you stay with us again and we look forward to the opportunity to welcome you back in the near future for another enjoyable stay at the Hotel Muse. Sincerely, Jean-Louis Barc General Manager

Simply Wonderful

Customer review rating 4.6/5

David A. E. E. Couples - 18/02/2020 Confirmed reviews ALL

My wife and I only stayed for a few days but it was a pleasure being there. Your staff were so warm and helpful. At our first breakfast we spoke with Pat who asked what was the reason for the stay. We explained it was a combination of our wedding anniversary and my wife's birthday. She immediately got us Mimosas to celebrate. Part of our package was dinner at Babette's. Pat was on duty at the restaurant that night and I have to say she was wonderful (her actions alone would make us come back to your hotel). We didn't expect anything but she gave us a private room with a heart shaped flower decoration and messages of Happy Anniversary & Birthday written on the table and window. Our waitress was named Earth and she was exceptional in her service and friendliness . We honestly felt that it was a magical experience and were touched by the warmth of your staff. We had drinks at your Speakeasy bar and a waiter called Simon looked after us and again he was so nice and made the time spent there more enjoyable. Overall we loved the hotel for the staff , the decor and food we wish we had more time as it was only 3 nights on transit to Koh Samui.

Dear David Charles Hunter E., Thank you for choosing the Hotel Muse Bangkok once again and we really appreciate you for taking the time to share your detailed feedback with us. We are pleased to hear that you enjoyed a very good stay and really liked our service, I will share your kind compliments with Pat, Simon, Earth and all the team as I know your comments will motivate them all even further as we continuously aim to provide excellence in our hospitality. We are also glad to hear that you enjoyed the room and the welcome amenities and felt comfortable with all the arrangements by the team, it has been truly wonderful having you stay with us and we look forward to welcoming you back in the near future for another great stay. Sincerely, Jean-Louis Barc General Manager

Staff Were Great !

Customer review rating 4.6/5

Wltam013 Couples - 16/02/2020 Confirmed reviews ALL

I enjoyed my stay with the Muse. I like the classic design of the hotel and its rooms but I love the impressive service of Ms Nont and Ms Pat of the Reception and the Restaurant on 19/F service respectively even more. They were very warm and helpful. I was particularly impressed by the touching service of Mr. Koko, the Concierge Supervisor. I recalled that on the day of checking out, I went out for shopping. Before we left the hotel, I asked the Reception if I could be provided a mask. The reply was that the hotel was running out of stock of mask. I fully understood the shortage of mask situation in Bangkok. I came back hotel one hour later and was then checking out. Mr. Koko came to me and said that he overheard me asking for a mask an hour ago. He then gave one to me. I am grateful for the mask but even more moved by his very, very warm and touching service. I should greatly appreciate it if the Hotel Management would bring him my most sincere gratitude and warmest regards. As far as I remember, this might be my 4th time staying with the Muse but my last time was some 5 years ago even though I visited Bangkok at least once a year. For the impressive service of the Muse, I will definitely be back on my next visit.

Dear Wai Lun T., Thank you for choosing the Hotel Muse Bangkok once again and we really appreciate your continued loyalty as our ALL-Accor Live Limitless' Platinum member, we also thank you for taking the time to share your feedback with us.  We are pleased to hear that you enjoyed our service especially from Nont, Pat and Koko, so important you felt comfortable and we cared for on your stay, we are pleased to hear you thoroughly enjoyed the experience and thank you taking the time to share your comments with us. We thank you for choosing to stay with us once again and we look forward to welcoming you back in the near future for another enjoyable visit. Sincerely, Jean-Louis Barc General Manager
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