Hotel Muse Bangkok Langsuan - MGallery

Hotel Muse Bangkok Langsuan - MGallery 5 stars

Customer review rating (ALL Rating) 4.0/5 437 reviews

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Hotel extras

  • Central location, just a few minutes walk from BTS Skytrain, complimentary tuk-tuk service

  • 174 luxurious rooms inspired by the Rama V-era golden age of travel in Thailand

  • 5 restaurants and bars including The Speakeasy, one of the city's finest Rooftop bars

  • Free high-speed WIFI internet in all rooms and public areas

  • Easy access to the best shopping in town: Central Embassy, Siam Paragon, CentralWorld and MBK

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Hotel Muse Bangkok Langsuan - MGallery

55/555 Langsuan Road, Lumpini Pathumwan, Bangkok
10330 BANGKOK
Thailand

GPS:13.74006, 100.543385

Telephone +66 2 630 4000

Fax +66 2 630 4002

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Your meetings and events

Offers a choice of truly unique indoor or outdoor venues with private dining rooms of various configurations. The Board Room on level 24 with its own private terrace or settle for a different ambience in the adjacent Cigar Lounge and terrace. Offers a choice of truly unique indoor or outdoor venues with private dining rooms of various configurations. The Board Room on level 24 with its own private terrace or settle for a different ambience in the adjacent Cigar Lounge and terrace.

Room descriptions and layouts

5 

meeting rooms

From 1 to 80 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

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  • Convert different units of measurement and make organising your events easier.

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Our accommodation(s)

The interior design and décor of Hotel Muse's 174 rooms and suites exude an interplay of classic European signatures juxtaposed against ornate Asian motifs. All rooms feature in-room bars, a dedicated work area, flat-screen televisions with 65-channel Internet Protocol Television (IPTV), wired and, wireless Internet access, iPod docking stations, and premium coffee and tea-making facilities.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  437 reviews

TripAdvisor Rating  4.5/5  4,431 reviews

Great service but hotel feels run down

Customer review rating 2.0/5

Deepak Families - Confirmed reviews ALL

We were passing through Bangkok on our way to a friend’s wedding in Phuket and we decided to change our hotel for this trip from our regular one - ending up booking Muse. Two rooms, one being the duplex suite. I was quite excited about the suite - but was disappointed with the overall condition of the room. Feels dated, run down and lacks the Accor quality that I am used to. This is unfortunate - as the rest of the features such as the location, service, ambience and f&b outlets are all above par! I have booked this hotel 2 more times till December - let’s see if things improve. Fingers crossed.

Horrible Experience

Customer review rating 0.5/5

Nike Business - Confirmed reviews ALL

This was the worst hotel experience I've had in all of my years of traveling. My room had a shared door to the adjacent room. The people next door were playing music, yelling, and bumping against the shared door starting from 3:30am until 6:00am. I called the front desk 3-4 times to address the issue. The people next door even went as far as to S. banging on my door because I called to complain. The issue was never really addressed as they continued partying for several hours. I checked out the next day which cut my stay from 3 nights to 1 night. I also requested the manager to call me to speak about the situation and I never heard from him by phone. I will not be returning. Also, in my room the shower flooded the bathroom floor.

Great service

Customer review rating 5.0/5

Eileen Families - Confirmed reviews ALL

I had great experience from the time I checked in till the time I left. Khun Pui made me feel very welcomed.

Good hotel but can improve in some areas

TripAdvisor rating 4.0/5

tramalt Business - TripAdvisor review

Stayed for 4 nights in early Nov 2022 and the service was good but the system needs to improve. The Executive Room was a good size and complete with amenities such as mini bar, toiletries, bath robes, bedroom slippers, drinking water etc. The shower had strong water pressure and water was hot and stable. A word of warning; the shower uses a sliding door and the floor will get wet when you slide the it open after a shower. Best to wipe the floor in order to prevent any mishaps. Had a good check-in and check-out experience and most of the requests were handled well. The bell hop boys were polite and very helpful. They kept asking about our wellbeing and happily went about their jobs. A big shout out to Mr. Vanya and Kalyan for showing such enthusiasm in their work. Had our daily breakfast on the 19th floor and although the service was curt it was efficient. Menu was the same everyday and after 4 mornings it was a bit repetitive. Room service was on time and the food was excellent. As a Diamond member we were accorded cocktail privileges at the rooftop bar. After you declare your room number the staff will check with reception first. After it is confirmed then they will start to serve you. Can be a drag after the first time. During our stay they were doing works on the exterior of the buiding after midnight. On the first night we thought it was one off. When it happended on the second night we took the issue to the Front Desk. Next morning the FO manager Ms. Pui apologised and took steps to ensure that it would not happen for a third night in a row. She even followed up and ensured that our sleep was not interrupted. Well done to Ms. Pui. The areas that needed improve is the communication between hotel and guests. Guests should never have their sleep interrupted by late night renovations a d especially without warning. A central system should be in place to identify guests so that we do not need to be kept waiting everytime we go for breakfast or cocktails. Some may say the hotel is dark but we do not have any issue with it. Some lights to illuminate the lift panels will help. All in it was a comfortable stay. Will consider staying again just to see if there are any improvements as promised by the management.

Great lunch spot!

TripAdvisor rating 5.0/5

Alex M TripAdvisor review

We went to Hotel Muse for lunch and we cannot recommend it highly enough! The food options were great and we took advantage of the lunch set menu they had! All members of staff were super friendly and would definately recommend this place to anyone in bangkok!

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Other web-users rate our hotel

  • 336 reviews 9.1/10 Location
  • 634 reviews 6.5/10 Room
  • 643 reviews 7.3/10 Service
  • 29 reviews 5/10 WiFi
  • 391 reviews 8.1/10 Vibe
  • 291 reviews 5.6/10 Amenities
  • 186 reviews 4.2/10 Cleanliness
  • 157 reviews 6/10 Breakfast

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