Novotel Bangkok Ploenchit Sukhumvit

Novotel Bangkok Ploenchit Sukhumvit 4 stars

Customer review rating (ALL Rating) 4.1/5 9 reviews

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Hotel extras

  • Free WiFi, ergonomic work space, internet TV

  • Lobby bar, beer garden with live music

  • Casual Thai, Asian and European resturants and bars

  • Lavish Thai and Western breakfast buffet spread

  • Picturesque view of Bangkok city from event & function rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Bangkok Ploenchit Sukhumvit

566 Ploenchit Road, Lumpini, Patumwan
10330 BANGKOK
Thailand

Telephone +66 2 305 6000

Fax +66 2 305 6001

  • AIRPORT EXPRESS:  AE3 Sukhumvit Soi 2

  • BTS SKYTRAIN:  Sukhumvit Ploenchit

  • MTR:  SUKHUMVIT LINE Sukhumvit

  • SUKHUMVIT PLOENCHIT RAMA 1:  NOVOTEL BANKOK

  • By plane

    SUVARNABHUMI APT At 33km / 20.51 miles

  • By car

    SOUTH PLOENCHIT At 0.5km / 0.31 miles

  • By train

    BTS PLOENCHIT At 0.01km / 0.01 miles

  • By train

    HUA LAMPHONG At 6km / 3.73 miles

GPS:13.742889, 100.549423

Companies

  • ADIDAS 0.3 km / 0.19 mi
  • AMADEUS 0.6 km / 0.37 mi
  • AVAYA(SIERRA) 0.3 km / 0.19 mi
  • B.BRAUN 0.3 km / 0.19 mi
  • BMW 0.6 km / 0.37 mi
  • GENERAL ELECTRIC 0.6 km / 0.37 mi
  • HUAWEI TECHNOLOGIES 0 km / 0 mi
  • NESTLE 1.5 km / 0.93 mi
  • ORION HEALTH 0.3 km / 0.19 mi
  • PANASONIC 0.3 km / 0.19 mi
  • PARK VENTURES 0.1 km / 0.06 mi
  • SANOFI AVENTIS 0.6 km / 0.37 mi
  • SIERRA ASIA PACIFIC 0.2 km / 0.12 mi
  • SOLVAY 0.3 km / 0.19 mi
  • TERADATA 0.3 km / 0.19 mi
  • TOYOTA MOTOR TH 0.6 km / 0.37 mi
  • U.S. EMBASSY 0.9 km / 0.56 mi
  • UNITED NATIONS 6 km / 3.73 mi
  • WORLD BANK 2 km / 1.24 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms

THE SQUARE

This all-day-dining restaurant serves breakfast, lunch and dinner, features both buffet and a la carte menus. Further from Asian, European, Indian and Thai dishes, The SQUARE also caters for special menus including vegetarian and non-pork dishes.

Your meetings and events

All 12 meeting rooms feature flexible floor plans, high ceilings, daylight windows, built-in sound system, projecter and screen. Wireless and LAN internet is complimentary. We can accommodate up to 210 participants.

Room descriptions and layouts

12 

meeting rooms

From 1 to 210 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

370 accommodation rooms at Novotel Bangkok Ploenchit Sukhumvit comprising Superior, Deluxe, Premier, Junior Suite and Suite room. Every room features fantastic city view, a daylight window, a daybed, a rain shower and free WIFI. Staying at Novotel Bangkok Ploenchit Sukhumvit keeps you comfortable, convenient and connected. Our focus is on guest convenience, providing thoughtful amenities that make your hotel experience in Bangkok city as pleasant and fulfilling as possible.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  9 reviews

TripAdvisor Rating  4.5/5  5,723 reviews

A great team !

TripAdvisor rating 4.0/5

MarieLi69 Families - TripAdvisor review

We stayed 4 days in the Novotel Bangkok Ploenchit Sukhumvit. This hotel is very convenient to visit the Town with BTS station very close from the hotel and the rooms have a nice view. The employees are really kind and efficient. We experienced indeed a difficult situation which was resolved by the hotel team: My husband lost his cell phone in the taxi the first day we had in Bangkok… May from the hotel reception team took time to review the video from hotel camera and found the taxi number that bring us to the hotel earlier in the afternoon!! With that number, The hotel contacted the taxi company to ask the driver to come back with the cell phone. My husband was very pleased to recover his phone before the evening!! Thanks again to May!

Convenient location, helpful service

TripAdvisor rating 4.0/5

sweet-tt Business - TripAdvisor review

I'm staying here for a business trip. There was a mistake with my booking by my company but thanks to Khun Nan, the duty manager, she quickly solved the problem. I'm also impressed with how thoughtful she is to switch the room that I'm in so I can stay closer to my family. 5/5 for the service from Khun Nan! The location is convenient, a short walk to Ploenchit BTS station. Breakfast is varied and delicious. The room itself is clean, but maybe the carpet needs more frequent vacuuming? My allergy flares up here. There is no facial tissue. And I think the amenities can use an upgrade. Overall, a nice experience.

About our stay and Staff Feedback

TripAdvisor rating 5.0/5

Binu S Families - TripAdvisor review

Overall, we had a great experience with Novotel Bangkok Ploen chit . All the staff were very hospitable and was incredibly helpful, and the amenities were great. We would like to thank Golf ,our favorite staff member who was there every time to guide us while exploring new places in Bangkok.

Dear Binu S, We do our best to make sure every guest has the best possible experience and we are delighted to know you had a great time with us. I will make sure Khun Golf you mention in this review is recognised and rewarded for outstanding service from his heart. We definitely look forward to welcoming you back in the near future. Best Regards, Atthaphol Kopemsub Operations Manager

Don't let the looks fool you!

TripAdvisor rating 3.0/5

MasCabron23 TripAdvisor review

The only good part about this hotel is the room. They were spacious, clean and the layout worked perfectly for my family of four. The site said the room was for a family of four but we did not see how. We had a king bed and a fold out couch. Three, at the most, is what could have slept there. Everything else (service, staff, food, etc.) falls well short of everyone else's rating. We arrived early and understood we could not check in. The female at check in took all my reservation info and more or else checked us in. She stated that our bags would be waiting in our room when we returned. I should have known something was wrong when I saw the reception counter littered with guest passport photocopies. The reception was chaos. The employees were running around confused, flustered and just unorganized. When we returned to get our room, nothing was ready (strike 1), as suspected. They nearly had to repeat the process I went through earlier. I was assertive and eventually got my room key. I saw that our bags were still sitting in the lobby (strike 2) and obviously not in our room. The check in clerk assured me our bags will follow us. We proceeded to our room and 45 minutes later our bags never made it to the room. They must have taken the stairs because we were on the 28th floor. I called the front desk and they had no idea about my bags being taken up. We got frustrated and went down to get our bags and needless to say the bell boy was waiting for the elevator as we were walking out. On the last day we were there, I asked about printing documents and they informed me I had to email them the documents to print. So I emailed them at 0745 to print them and confirm they printed them. We left for the morning and did not return until 4pm only to find out they never printed them (strike 3)! Then the front desk tried to give me some excuse about they do not have the time to print the documents because they are too busy. Again, I was assertive and stern and amazingly they made time. These were my COVID documents we needed to return home and the staff treated it like it was nothing. It is clearly apparent that the hotel management is not doing their job training their staff to provide the highest level of customer satisfaction. Recommendation...find another hotel to stay at in the area. There are plenty to choose from.

Dear MasCabron23, We are truly sorry for missing the mark with some of your experience and it appears it had a big impact on the rest of your time with us, for this we aplogise and it was certainly not intended. As the Operations Manager I take full responsibility for actions and in actions of our team and I can assure you I have spoken with Front Office Manager about your comments and how we need to address it with the team moving forward. Looking at the arrival & departure experiences, we certainly will look at how we can improve and believe you may have been a little unlucky with both occasion in our busy period. In fact we spent a lot of time with the management team about training to our team. I look forward to speaking with you and appreciate your taking the time to share your comments. Hopefully we can find a way to replace your current memory with something more positive at atthaphol.kopemsub@accor.com. Best Regards, Atthaphol Kopemsub Operations Manager

Abdulla Jasim

TripAdvisor rating 5.0/5

550abdullaj Friends getaway - TripAdvisor review

I visited this hotel in 2016 to 2022 , dealing with guests was perfect, clening was excellent and the receptionist staff were smily specially the Staff may she was helpful In general the environment was beautiful

Dear 550abdullaj, We really appreciate you 6 years loyalty as a returning guest. It is truly valued and great to hear you loved the team and service here. I will ensure that Khun May our receptionist is recognise for her outstanding service. We look forward to welcoming you back soon. Best Regards, Atthaphol Kopemsub Operations Manager

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Other web-users rate our hotel

  • 400 reviews 9.6/10 Location
  • 335 reviews 7.5/10 Room
  • 357 reviews 7.7/10 Service
  • 11 reviews 7.3/10 WiFi
  • 165 reviews 7.5/10 Cleanliness
  • 99 reviews 7.4/10 Breakfast
  • 26 reviews 3.9/10 Pool

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