ibis Hermosillo

ibis Hermosillo 3 stars

Customer review rating (ALL Rating) 4.4/5 1,244 reviews

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Hotel extras

ibis Hermosillo, in front of the Government Center, has 144 comfortable, modern rooms, ibis Kitchen Pasta & Grill restaurant, bar with snacks 24/7. Free WIFi, parking & rooms for people with disabilities.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Hermosillo

Boulevard Cultura 48, Col Proyecto Rio Sonora
83270 Hermosillo
Mexico

GPS:29.067387, -110.960838

Telephone +52 662 208 4700

Fax +52 662 208 4701

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

IBIS KITCHEN

Our cozy ibis Kitchen restaurant serves a variety of dishes to delight your palate. You will have the opportunity to taste traditional dishes. Enjoy your meal!

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,244 reviews

TripAdvisor Rating  3.5/5  389 reviews

The rooms are ugly and no cleaned at all.

Customer review rating 1.0/5

Tomas Business - Confirmed reviews ALL

The rooms are ugly, then no hot water…. Nobody knows what to do, then they called the manager, the Manager said on the phone, do what you have to do, but solved it. But how this happened ?? You know, no maintenance at all ? Mmmm so a lot of things.. then the towels were with hair, we went to Change it the guy ok ok I give you clean ones, but do you pay attention about what I said ? … they don’t care nobody care about nothing !!

Dear Tomas Thank you for taking the time to tell us about your experience at the ibis Hermosillo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gerente General hotel ibis Hermosillo

well located

Customer review rating 4.5/5

Daniel Business - Confirmed reviews ALL

good experience

Dear Daniel, We very much appreciate your comments regarding your stay at the ibis Hermosillo. It is good to know the location is good. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM hotel ibis Hermosillo

Well located

Customer review rating 4.0/5

Natalia Business - Confirmed reviews ALL

The hotel meets the basics for a one night stay, the staff is very friendly and helpful.

Dear Natalia We very much appreciate your comments regarding your stay at the ibis Hermosillo. It is always a pleasure to receive positive feedback. I shared your comments with our team and Armando is so happy. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager hotel ibis Hermosillo

Too expensive for what is offered

Customer review rating 2.0/5

Erick M. Business - Confirmed reviews ALL

Taking out of the equation that the rooms are really small, the Wi-Fi connection is really bad and it's almost impossible to work in the hotel. Also, the nightly fee is really high and it's incredible that the breakfast is not included.

Dear Erick, Thank you for taking the time to tell us about your experience at the ibis Hermosillo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Some rates have Breakfast included. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager hotel ibis Hermosillo

Repeat visit.. Warm welcome!

Customer review rating 5.0/5

Hillary S. Couples - Confirmed reviews ALL

Perfect place for an overnight stay before a flight to CDMX the next day!

Dear Hillary, Thank You so much to visit Us, Sure, this month we had some events that happens each 2 years and the city is full. it is good to know about You, and as always, Vero and Jose really happy to See You in Restaurant,. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager -hotel ibis Hermosillo

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Other web-users rate our hotel

  • 360 reviews 9.1/10 Location
  • 962 reviews 3.9/10 Room
  • 831 reviews 7.4/10 Service
  • 43 reviews 6.4/10 WiFi
  • 476 reviews 3.2/10 Cleanliness
  • 256 reviews 4.1/10 Amenities
  • 194 reviews 7.1/10 Breakfast
  • 16 reviews 2.5/10 Bar

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