I have a good stay with Novotel

Very pleasant stay. Only the double bathroom is strange

Stayed for one night and had a very good night sleep. The room was spatious, cozy, and had it all for money-value. Check-in and check out were very smooth, no fuss whatsoever. Special mention for Keir who helped me with luggage and taxi, he's a great staff!

Well located in the Kirchberg business area but the hotel is next to the main road and the noise of the tram will wake you up very early....(trams go from around 4:30am until midnight...) Executive suites normally come with complimentary minibar.... but minibars are empty now (excuse of COVID-19 was quoted by front desk.... although Novotel hotel 20meters further does provide daily minibar refills....) Alternatively they will let you pick a couple of products from their Boutique shop... but this was not stated at check-in. Rooms are very comfortable with separate Shower and bathtub and small living area.

I enjoyed every minute of my stay at Novotel Suites, I felt really like home. Honestly, as I travel often to Luxembourg, I consider it best hotel there. Location is perfect, room is spacious and clean, breakfast is excellent. High level of quality and standards. Personnel are very professional and extremely kind and management is careful about details. Thank you for the nice stay and I hope that I will have the opportunity to visit you again.

The room is spacious and clean, location is perfect. Personnel, without exception, are very kind, professional and helpful. Management is careful about details and doing excellent job. High quality of services and standards. I enjoyed every single minute in this hotel, my favorite and the best hotel in Luxembourg.

We were a family of five that had booked an airbnb in Luxembourg City for 5 days to apply for our dual-citizenship. An hour before we were to move into our place they canceled. We searched around in a panic to find a new place but nothing was available that night. The Novotel had room for 5 comfortably, the staff was so kind and accommodating, gave us restaurant recommendations and is so close to the trains. I would stay again. Very pleased and grateful.

The problem was the key card on both our stays didn’t work first time and had to go to reception to get new ones - even then only one of ours worked . We also have had problems with the tap in the bath . We have to fill the bath using the shower head which is Inconvenient - the tap can’t be engaged (turned on) . Also the receptionist had to come to our room to help open the door because on the green light - it wouldn’t open . After a lot of tries we got it open and it takes up a lot of our time . She mentioned that the door system is old - if so , then replace them ! However room clean and well payed out .

I enjoyed my stay at novotel suites. Nice, clean and spacious room, warm welcome and excellent level of services

Simply an excellent stay: wonderful room, wonderful staff, excellent location

All staff were knowledgeable, kind and willing to assist us with anything we needed. Our room was spacious and the bathroom had great fixtures. The food served was also delicious. Next time we visit Luxembourg, we will definitely book our stay here again.

Rooms are specious, bed and pillow on the hardside. Location is fine very close to public transport ( free to use)

Modern hotel, good travel links to Luxembourg centre. Room was clean and had everything we needed. Breakfast had a good selection.

The advantage of this hotel is that it is conveniently located in terms of walking and transport accessibility. Next to the hotel there is tram number 1, which will comfortably take you to the center of the old city in just 5 minutes. From the hotel you can easily reach the train station and airport. Luxembourg is a small city, but has an excellent and ultramodern transport system. The hotel itself is designed in a modern style, but the design of the rooms makes living in them very uncomfortable, unfortunately. It is a pity that the new generation of designers does not think about ergonomics and human dimensions of the layout. Perhaps this is my subjective perception, but everything from the lighting device to equipping the bathroom and separate toilet caused discomfort. That is why I will not return to this hotel anymore. The hotel staff behaves quite alienated, although everything seems to be correct, but the atmosphere of the hotel, including the breakfast area, is formal, estranged minimalist. The hotel lacks a soul, that's what I felt here:(.

Ideal room for a family of 4 with 2 separate single beds and one queen bed with the parent space and children space being delimited by a light curtain. Room is clean and has everything a family stay needs including tiny kitchen-like cupboard (no stove but microwave is there) with a small sink, bathtub, shower, separate WC. Difficult to find elsewhere ! Also service is prompt and efficient while being friendly at the same time.