Novotel Suites Luxembourg Hotel 4 stars

I have used Novotel Suites frequently, but had not stayed in the hotel in 2021 due travel restrictions. My return was exactly as I remember it ! Not only efficient, clean and organised but so friendly - it was like coming home.

Experience was very positive. Hotel is spotless. However I was charged for four breakfasts on one of the mornings for three adults and one child. The following day I was not charged for the child.

Had a good night stay, very clean room, large suite with a very comfortable bed. Loved the breakfast and the measures taken at breakfast. There were dedicated parking spaces in the parking garage for guests. A negative issue: we paid 45 euro's for two people for breakfast, which I find very expensive for what we got. Overall we had a great stay!

Good stay. Clean room. Expensive parking, should be part of service. Now it is almost “a must take add on”.

Nice hotel with very good breakfast

Nice Novotel up to its usual standard with larger room than usual. Very useful to break the trip back from Italy to Holland

Had a bit of a leaking toilet issue on my first week but the staff was quick to react and moved me to a new room a few doors down. I found everyone to be friendly and approachable which made my stay quite pleasant.

The hotel presents all the needs for a good stay, but the stay was too long. Something about this new times we are in, it was very hard to work from the hotel, and having it cleaned. the timing never matched.

My room was very comfortable, spatious and clean. I particularly liked the fact that the TV remote was placed in an envelope, to indicate its clean status. Generally, I was very happy with the overall level of cleanliness. The staff were very courteous and helpful. On the downside: there was no hairdryer in the room (I looked everywhere, twice), which was an unwelcome surprise after a shower on a cold and wet day, and there were no glasses at all in the room; only two paper cups. Finally, on my last day, having checked out, I tried to leave my bag at the reception because I had 7 hrs to kill before my outbound flight - not possible. I am very happy the hotel takes anti-Covid measures very seriously, but somehow I think there could have been simple solutions to this problem without outright refusing. Maybe something to consider.

After a warm welcome, we were surprise how big the room was and how well apointed. We were able to eat out at the neighbouring Novotel.

adavntages: 1. super location, close to the city center & Auchan 2. nice & friendly personnel, always ready to help 3. free of charge bottles of water available at the reception 4. great bathroom 5. bigger rooms than in other hotels 6. parking is good (outside & inside) Disadvantages: 1. same breakfasts all days, scrambled eggs were rarely fresh (as well as bananas) 2. no possibility to open the windows in the room (for security reasons) 3. one of the 2 elevators was permanently out of service 4. no kitchen/possibility to cook in the room(apart from the microwave)

The advantage of this hotel is that it is conveniently located in terms of walking and transport accessibility. Next to the hotel there is tram number 1, which will comfortably take you to the center of the old city in just 5 minutes. From the hotel you can easily reach the train station and airport. Luxembourg is a small city, but has an excellent and ultramodern transport system. The hotel itself is designed in a modern style, but the design of the rooms makes living in them very uncomfortable, unfortunately. It is a pity that the new generation of designers does not think about ergonomics and human dimensions of the layout. Perhaps this is my subjective perception, but everything from the lighting device to equipping the bathroom and separate toilet caused discomfort. That is why I will not return to this hotel anymore. The hotel staff behaves quite alienated, although everything seems to be correct, but the atmosphere of the hotel, including the breakfast area, is formal, estranged minimalist. The hotel lacks a soul, that's what I felt here:(.

Ideal room for a family of 4 with 2 separate single beds and one queen bed with the parent space and children space being delimited by a light curtain. Room is clean and has everything a family stay needs including tiny kitchen-like cupboard (no stove but microwave is there) with a small sink, bathtub, shower, separate WC. Difficult to find elsewhere ! Also service is prompt and efficient while being friendly at the same time.

As soon as I walked through the door of my room I could smell the old ashtray smell, but I was too tired to go and complain. When I came back again the next night it still smelled acrid. I had said I would not like to take breakfast but when I checked my invoice it had been added. I had stayed at the hotel before and the staff have always been friendly and helpful. I reported the need for a deep clean but who knows whether it will be done.

We had a nice weekend, employers were very kind and friendly, thanks for everything. Rooms are comfortable and clean, The food was also very good, with a lot of choises. Good parking place and easy to reach.