Novotel Suites Luxembourg Hotel 4 stars

Welcoming, friendly and thoughtful staff, clean, spacious, practical and quiet rooms, what more would you want?

Having stated in your hotel a few times, it is very nice to be welcomed back “as family”. In addition to the clean, very well prepared rooms, the staff are so friendly and professional. Rooms are quiet, beds comfortable and I enjoy the practicality of breakfast and the pub downstairs. The COVID rules are also very well applied.

Very well located hotel. Within walking distance of the City (20 mins). Difficult to assess what the hotel is like in normal times. There was no room service, no food (a boxed breakfast) and limited facilities.

Having never stayed in a Novotel Suites property previously we tried this hotel on a recent trip to Luxembourg. The staff were very friendly and the hotel was spotless (guest rooms and communal areas) with lots of hand gel and reminders. The room is large enough for 3 people and has everything you’d want for a short stay (including a small fridge, kettle and microwave). The hotel is located in the European Parliament business district of the city, which is a 5 minute tram ride (free - public transport has been free in Luxembourg from March 2020 for everyone) from the centre of the city. The only thing that let the hotel down as the price of parking - €17 for an overnight stay on the outskirts of a European capital is a little steep in my opinion.

Hotel is very clean, tidy and well organised. The staff are very helpful and always ready to assist.

Good experience, but the TV was broken, but the reception took immediate action, and I have to compliment their engagement. Further on, the breakfast was disappointing. I think there has to be more solutions for breakfast in this pandemic time. Overall it was nice, and the bathroom was really enjoyable

The advantage of this hotel is that it is conveniently located in terms of walking and transport accessibility. Next to the hotel there is tram number 1, which will comfortably take you to the center of the old city in just 5 minutes. From the hotel you can easily reach the train station and airport. Luxembourg is a small city, but has an excellent and ultramodern transport system. The hotel itself is designed in a modern style, but the design of the rooms makes living in them very uncomfortable, unfortunately. It is a pity that the new generation of designers does not think about ergonomics and human dimensions of the layout. Perhaps this is my subjective perception, but everything from the lighting device to equipping the bathroom and separate toilet caused discomfort. That is why I will not return to this hotel anymore. The hotel staff behaves quite alienated, although everything seems to be correct, but the atmosphere of the hotel, including the breakfast area, is formal, estranged minimalist. The hotel lacks a soul, that's what I felt here:(.

Ideal room for a family of 4 with 2 separate single beds and one queen bed with the parent space and children space being delimited by a light curtain. Room is clean and has everything a family stay needs including tiny kitchen-like cupboard (no stove but microwave is there) with a small sink, bathtub, shower, separate WC. Difficult to find elsewhere ! Also service is prompt and efficient while being friendly at the same time.

As soon as I walked through the door of my room I could smell the old ashtray smell, but I was too tired to go and complain. When I came back again the next night it still smelled acrid. I had said I would not like to take breakfast but when I checked my invoice it had been added. I had stayed at the hotel before and the staff have always been friendly and helpful. I reported the need for a deep clean but who knows whether it will be done.

We had a nice weekend, employers were very kind and friendly, thanks for everything. Rooms are comfortable and clean, The food was also very good, with a lot of choises. Good parking place and easy to reach.

Excellent hotel: great location and great rooms, with really friendly staff. Plus points: - The hotel is a few minutes walk to the tram stop. - The hotel has great good - The room we stayed in (suite) was a great size for a family

I had a good stay at the hotel;The room was nice and clean.Two bed were prepared in addition to the double bed, which were not necessary.The price is still very expensive.There is no proper restaurant, but only a snack which offers however enough choice.

This is a great hotel, and we had very good breakfast. It's good location and easy to park our car. Room is clean. It's walking distance to the modern art museum. The restaurant was open during the Christmas holidays. We are satisfied.

It used to be nice and pretty decent hotel. REcently I was really dissatisfied. I do not feel my platinum status give me abything than a chocolate there. If I compare itt to any other chains - they proceed with loyality way better.

Well designed, clean and comfortable interior and very good service. It is at an easy distance from the airport, very close to European institutions. Also, I am always grateful for a well supplied coffee/tea amenities in the room, and it looked to be the case here until I saw the cream curdle in my coffee. Even judging by the packaging, the cream had been there for a while. Should not be the case at just under 180€/night. But this is a detail; overall, I can recommend this hotel without reservations.