Pullman Paris Eiffel Tower Hotel 4 stars

Customer review rating 4.3/5 7,879 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Pullman Paris Eiffel Tower
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+ 23 Services

Hotel extras

  • A stone's throw from the Eiffel Tower, the Trocadero and cruises on the River Seine

  • A 10-minute walk from Beaugrenelle shopping center

  • Direct access via the "Le Bus Direct" shuttle bus from the major airports

  • ALLSAFE label: we welcome you in line with hygiene and safety standards

  • An adapted catering service to enjoy in the restaurant or in your room

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Porter
  • Concierge
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request
  • Boat excursionsPaying
  • Jogging track (Nearby)
Business services
  • 25 meeting room(s)
  • Business centre
  • Copy/print service available
Information message

Hotel location

Pullman Paris Eiffel Tower

18 avenue de Suffren
Entrée au 22 rue Jean Rey
75015
paris
france

Tel: +33144385600

Fax: (+33)1/44385610

Check-in from 14h00

Check out up to 11h00

  • PARIS TOUR EIFFEL :  42, 69, 82, 87 CHAMP DE MARS

  • GARE MONTPARNASSE :  6 BIR HAKEIM

  • CHAMP DE MARS - TOUR EIFFEL :  RER C CHAMP DE MARS - TOUR EIFFEL

  • By plane

    CHARLES DE GAULLE At 29km / 18 miles

  • By plane

    PARIS ORLY At 16.5km / 10.25 miles

  • By train

    GARE DU NORD At 6.3km / 3.91 miles

  • By train

    GARE MONTPARNASSE At 3.7km / 2.3 miles

GPS :48.855976, 2.293221

Your meetings and events

The Pullman Paris Eiffel Tower has 24 fully equipped meeting areas, which adapt to any type of event: seminar, wedding, product launch. Anything becomes possible.Looking to make a grand impression? Give your guests a view of Trocadéro and the Eiffel Tower in the conference and food & beverage facilities up on the 10th floor.And ask our Event Manager about our Co-Meeting package: Overhead projector, videoconferencing, flat-screen signage... And there's always free Wi-Fi throughout the hotel.

Room descriptions and layouts

25 

meeting rooms

From 1 to 400 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Flipchart

  • Soundproof

  • Videoconferencing

  • Audio and video equipment

  • Podium

  • Lectern

  • Day light

  • Slide projector

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

  • High speed transmission line

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

For your convenience, the hotel is fully equipped with WIFI and there is a connectivity lounge for you to use. Welcomers will be your point of contact throughout your stay with us.

DELUXE ROOM, 1 king size bed, Trocadero view, Eiffel Tower view frm balcony

  • Max. number of persons: 2
  • Area: From 32 / 344 sq ft
  • Views: Historic side view, City View *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

DELUXE ROOM, 1 king size bed, 1 single sofa, Trocadero view, view of Eiffel Tower from balcony

  • Max. number of persons: 3
  • Area: From 32 / 344 sq ft

CLASSIC ROOM, 1 King Size Bed, Garden View

  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • Views: Garden View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

CLASSIC ROOM, 1 King Size Bed, Garden View, Balcony

  • Max. number of persons: 3
  • Area: From 27 / 291 sq ft
  • Views: Garden View *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, 1 King Size Bed, Eiffel Tower View

  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • Views: Historic side view, Garden View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

FAMILY ROOM, 2 Connecting Rooms, 1 King Size Bed, 2 Single Size Beds, Garden View

  • Max. number of persons: 4
  • Area: From 52 / 560 sq ft
  • Views: Garden View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

DELUXE ROOM, 2 single beds, Trocadero view, Eiffel Tower view frm balcony

  • Max. number of persons: 2
  • Area: From 32 / 344 sq ft
  • Views: City View, Historic side view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

DELUXE ROOM, twin beds, 1 single sofa, view of Trocadero, view of Eiffel Tower from balcony

  • Max. number of persons: 3
  • Area: From 32 / 344 sq ft

CLASSIC ROOM, 2 Single Size Beds, Garden View

  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • Views: Garden View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

CLASSIC ROOM, 2 Single Size Beds, Garden View, Balcony

  • Max. number of persons: 3
  • Area: From 27 / 291 sq ft
  • Views: Garden View *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, 2 Single Size Beds, Eiffel Tower View

  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • Views: Historic side view, Garden View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)
Rooms

Our restaurants and bars

FRAME

Type of cuisine: International

The creativity of the Californian FR/AME brasserie sets it apart, with its open kitchen, private dining room, bar, Vinoteca and terrace. The brasserie offers a unique adventure: the Californian experience à la française

Menu (PDF)

BAR

Non contractual photo

The creativity of the Californian FR/AME brasserie sets it apart, with its open kitchen, private dining room, bar, Vinoteca and terrace. The brasserie offers a unique adventure: the Californian experience à la française

Our guest reviews for
Pullman Paris Eiffel Tower

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

7,879 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,360 reviews

To less personnel!

Customer review rating 4.3/5

Anonymous Business - 25/11/2020 Confirmed reviews ALL

There's not enough personnel for the room service. I sometimes had to wait very long, food was already cold, I got things that I didn't order and other things were delivered wrongly. The personnel is really trying their best and is running around very fast and at the same time is exceptionally friendly. But the management seems not to see that they should employ more people to satisfy the needs of their guests and at the same time do not stress their employees too much! If people are stressed too much, mistakes happen. So the management should shape a better environment for their employees.

Dear Mr. S., Thank you for taking the time to tell us about your experience at the Pullman Paris Tour Eiffel. Please allow us to offer you my sincerest apologies. We are sorry that your experience did not meet your expectations, especially due to the waiting time with the food experience. From time to time room service can be in high demand in the same time slot. As a result, the waiting time gets longer. We have shared your comments with all our teams in order to improve the quality of our service. Rest assured that we are very concerned about customer satisfaction and the working comfort of our employees. It is true that we have to adapt on a daily basis with the COVID19 pandemic. We appreciate you sharing your concerns with us and we hope that you will give us the opportunity to serve you better in the near future. Yours sincerely, Séverine - Guest Experience Manager

Well located

Customer review rating 4.3/5

Nathan Couples - 24/11/2020 Confirmed reviews ALL

Nice view Excellent breakfast

Dear Mr. B., Thank you for taking the time to share your experience, We are happy knowing that you have enjoyed the view and also your breakfast. We look forward to welcoming you again very soon, A bientôt ! Séverine - Guest Experience Manager

We felt like the most special people there from the moment we walked in

Customer review rating 4.3/5

Kris M. Couples - 01/11/2020 Confirmed reviews ALL

It was our honeymoon. After a train strike causing us to trek 5kms with heavy luggage to the Hotel, it was fantastic to be greeted so warmly. We were given an awesome room on a high level and shortly after we got to our room, a concierge arrived with a bottle of champagne and a chocolate eiffel tower as a congratulatory gift. During the week, we took a recommendation from the concierge on a dinner cruise on the river Sienne, which was amazing. The view of the Eiffel tower was spectacular. The Amazon Alexa in our room was a fantastic touch considering we use at home. The bathroom products were amazing and the hotel was located close to everything we needed. It was our favourite place to stay over our 6 week honeymoon.

Dear Mr R., This is such a pleasure to read your comments regarding your stay at the Pullman Paris Tour Eiffel. Except the strike part ! We are proud and happy of being part of your nice honeymoon memories ! We will not fail to pass on your appreciation to our teams. We hope to welcome you again very soon, maybe for your first wedding anniversary :-) Wishing you a very nice day, Séverine - Guest Experience Manager

Week-end anniversaire

Customer review rating 4.3/5

Gmarius Couples - 01/11/2020 Confirmed reviews ALL

Week-end anniversaire avec vue Tour Eiffel

Monsieur M., Nous vous remercions d’avoir pris le temps de partager votre expérience, Nous sommes désolés des désagréments rencontrés lors de votre séjour. Nous avons informés notre service technique au sujet de la température de votre suite. Concernant votre réservation et votre surclassement je serai ravie d'échanger avec vous afin de vous fournir plus de détails. Néanmoins, soyez assuré qu'un rappel a été fait aux équipes afin de fournir une explication claire lors de la prise de réservation. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Meilleures salutations, Séverine - Guest Experience Manager

Near Eiffel Tower

TripAdvisor rating 4.0/5

mstubbs002 Business - 26/10/2020 TripAdvisor review

Very well located near iconic Eiffel Tower and walking distances to Champs Elysee and Trocadero area. I found the services at the Frame Restaurant tardy and disappointing, particularly when lunching or dining. I would also advice you check your drink bill before payments. You will do well to explore other venues in and around the area.

Amazing View

Customer review rating 4.3/5

Mrs W. Couples - 12/10/2020 Confirmed reviews ALL

I must start with the positive, the view from our room was spectacular, 9th floor balcony with a great view of the Eiffel Tower. The room was very nice, clean, decorated with modern touches, but definitely not worth the price, the view absolutely worth every penny. Something must be done for people driving there, no parking offered, their parking lot was not available for guests and no valet parking was offered. Unacceptable. We will not stay here again.

Perfect stay! Best location and great hotel!

Customer review rating 4.3/5

Owen T. Couples - 13/09/2020 Confirmed reviews ALL

Was amazing! The view was unreal and the staff were really nice! Couldn’t ask for a better hotel.

Well located

Customer review rating 4.3/5

Samantha Couples - 08/09/2020 Confirmed reviews ALL

Loved every single minute at this hotel, definitely going back, views are amazing.

Good hotel, a bit expensive in terms of value for money

Customer review rating 4.3/5

Anonymous Business - 04/09/2020 Confirmed reviews ALL

Good hotel. Correct service. Excellent location. Slow service at restaurant (both for breakfast and dinner)

Estimado Señor, Le agradecemos por tomar el tiempo para responder el cuestionario de satisfacción en relación a su estancia en el Pullman Paris Tour Eiffel. Hemos tenido en cuento su comentario sobre la lentitud del servicio en nuestro restaurante. Lo hémos compartido dentro de nuestro equipo de catering para mejorar este servicio. Agradeciéndole una vez mas por su mensage y esperando tener el placer de recibirlo de nuevo durante su próxima visita en Paris. Reciba un cordial saludo de todo nuestro equipo. Patrick ARNOULT Director General

Well located but lacking in service

Customer review rating 4.3/5

Phil Couples - 02/09/2020 Confirmed reviews ALL

The view is great (if you pay for it) but the service is not up to par. No wine opener in the rooms (and none for staff to leave with you when you request them - when the hotels almost empty at that). All the amenities are closed. Room service brings the wrong items assuming that like comparisons are acceptable - when they pick up the phone that is. Between the deposit taken from my bank and the final cash out - which I didn't authorize before it was taken - I paid 1128% of the total bill and am now waiting for my refund because I can't afford the activities i had planned on the rest of my vacation. This may have been a great hotel before but it's obvious much of the current staff is just there for a paycheck and the guest experience suffered.

Dear Guest, First of all, thank you for taking the time to tell us about your experience at the Pullman Paris Tour Eiffel. I am sorry that your experience did not meet all your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problems you mentioned. As for you payment, after checking, we have noticed that your garanty had not been released. The issue has just been fixed by our team today. The transfer time depends on your banking organization. It varies between 3 to 15 days. Do not hesitate to keep us informed as soon as you receive it. We hope that this experience won't deter you from coming back. Please let us know if you wish to visit Paris again. All our team will be glad to offer you a personalized welcome in order to better serve you. Sincerely, Patrick ARNOULT General Manager

Pleasant hotel, good location

Customer review rating 4.3/5

Anonymous Couples - 02/09/2020 Confirmed reviews ALL

Good location, pleasant and neat room & bathroom, pleasant and welcoming staff. Feeling of safety (including relative to COVID-19).

Well located

Customer review rating 4.3/5

Anonymous Couples - 02/09/2020 Confirmed reviews ALL

Excellent experience of the eiffel tower view

Dear Joanne A., We very much appreciate your comments regarding your stay at the Pullman Paris Tour Eiffel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patrick ARNOULT General Manager

Well located

Customer review rating 4.3/5

Michael Business - 30/08/2020 Confirmed reviews ALL

Great Check in staff - Jeff was particularly welcoming! Lunch at Frame Restaurant was rubbish. The waiter was rude and uninformed. Complaint about the food but was rudely told that it was meant to be "cold" without even considering my complaint. Very disappointing. Will come back to stay but not for the service at Frame.

Аmazing hotel

Customer review rating 4.3/5

Bistra B. Couples - 25/08/2020 Confirmed reviews ALL

Great views, clean rooms and friendly staff!

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Paris Tour Eiffel. I will share your comments with our team who strives to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to have the pleasure to welcome you bacvk during your next stay in Paris. Sincerely, Patrick ARNOULT General Manager

Nice location

Customer review rating 4.3/5

Jorrit Families - 24/08/2020 Confirmed reviews ALL

with a view (from most rooms) of the Eiffel Tower this is a great location for a visit to Paris. The service over breakfast needs to be improved a lot as well as the cleaning for the restaurant. Both mornings our chairs were dirty from with hairs, tooth pick and stains. I was shocked that this was not fixed after I mentioned this on after our first breakfast. Secondly the AC in the gym did not work properly. There were no fans available to make a workout nice to perform.

Dear Jorrit G., Thank you for taking the time to tell us about your experience at the Pullman Paris Tour Eiffel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we shall take the appropriate measures to address the problem of AC in the fitlounge and cleaning in the restaurant during breakfast, and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you during your next stay in Paris. Sincerely, Patrick ARNOULD General Manager

Great location for the Tower

Customer review rating 4.3/5

Sh Couples - 12/08/2020 Confirmed reviews ALL

Great stay apart from the service in your rooftop restaurant.

Well located, terrible service

Customer review rating 4.3/5

Ben Couples - 11/08/2020 Confirmed reviews ALL

The service provided at the Pullman Paris Tour Eiffel is terrible. I ordered food at 21:40 and waited over an hour. I then decided to call room service and guest service for 20min straight and no one picked up. I then called front desk and no one picked up either. I then went downstairs to see whats going on, and it seemed like the person was on his private phone talking to someone. After 5 further minutes he finally acknowledged me. I asked him what was going on, and he told me that room service closed at 22:00 ( would be nice to have a voicemail or something so I don't try to call for 20min... ). He then said that he would call room service and ask what was going on with my order and after call my room to let me know. 45min later he finally calls me to tell me that room service apparently came to my door 2 times and I didn't open, however I never heard a knock or even the slightest noise at the door. He then told me that since everything is closed I should order food from McDonalds or something like that. Unbelievable...

Poor room, very poor breakfast and Service

Customer review rating 4.3/5

Julius K. Couples - 10/08/2020 Confirmed reviews ALL

The bathroom was not as clean as i would expect in a Pullman. The matress was too soft. Breakfast was a disaster. Service was as slow as could be.

fair given the pandemic

Customer review rating 4.3/5

Wonsuk K. Families - 04/08/2020 Confirmed reviews ALL

I've stayed at this hotel before before the pandemic and clearly there are some major changes that have been to the downside of the overall experience.

Perfect

Customer review rating 4.3/5

Lucy L. Couples - 02/08/2020 Confirmed reviews ALL

lovely stay, amazing views and the man on reception (sorry didn't catch his name) was so friendly. Will definitely be staying again next time we are in Paris. Merci beaucoup!

Dear Madam, Merci beaucoup to you ! We very much appreciate your comments regarding your stay at the Pullman Paris Tour Eiffel. We will share your comments with our team, in particular to the front desk team. We will be delighted to welcome you back ! A bientôt, Séverine - Guest Experience Manager

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