Customer review rating (ALL Rating) 4.2/5 1,969 reviews
Pullman Paris Eiffel Tower
18 avenue de Suffren, Entrée au 22 rue Jean Rey
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Access: 3.7 km / 2.3 mi 20 min walk / 5 min drive
Access: 6.3 km / 3.91 mi 15 min drive
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The FR/AME brasserie has an open kitchen, private space, bar, vinoteca and terrace. It offers a unique, creative experience. Inventive menu based on fresh produce combined with spicy notes.
The Pullman Paris Eiffel Tower has 24 fully equipped meeting areas, which adapt to any type of event: seminar, wedding, product launch. Anything becomes possible. Looking to make a grand impression? Give your guests a view of Trocadéro and the Eiffel Tower in the conference and food & beverage facilities up on the 10th floor. And ask our Event Manager about our Co-Meeting package: Overhead projector, videoconferencing, flat-screen signage... And there's always free Wi-Fi throughout the hotel.
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For your convenience, the hotel is fully equipped with WIFI and there is a connectivity lounge for you to use. Welcomers will be your point of contact throughout your stay with us.
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Our guest reviews
100% genuine reviews from our guestsFind out more
TripAdvisor rating 5.0/5
susannahu85 TripAdvisor review
We visited Paris on our European adventure in January (low season) with my infant son and husband. The hotel is nicely situated within a block or so of the metro station and is steps away from the entrance of the Eiffel Tower complex. We were not blessed with a view of the tower, but that is a selling point. Versailles metro stop is just down the street. The staff is all very nice and the rooms are clean if a little bit small for our family of 3. Room service is prompt and daily and they refill the waters every day (which is very important for this breast feeding mom). There is no difficulty communicating in English. The breakfast is the highlight of the trip - the baguettes, the chouquettes, the financiers, the scrambled eggs, smoked salmon, hand squeezed orange juice etc. Food is fresh and wonderful and complemented by amazing service. Staff took wonderful care of us and I wish I could remember everyone's name by heart - they all loved my son and were always ready to entertain him. Celine especially took good care of us every morning. Some cons of this hotel - the dinner options around the area are so so - incredibly touristy and rather pricy. We opted to go past champ de mars around Pl Joffre. Brasserie Le Suffren especially was my favorite. Food was impeccable but might be a tad difficult if you don't speak French. Secondly, the typical tourist areas are all a bus ride or subway ride away - ie. Louvre, Notre dame etc. but not too far. Just additional things to keep in mind. Bathroom is a little bit cramped.
Poor Client Service
Customer review rating 1.5/5
Ariadni G. Business - Confirmed reviews ALL
We didn't have hot water & heating - the corridor outside our room was warmer than the room - and we communicated this from the first day and repeating it every day. The second day a technician managed to provide hot water but only for this time. And when we contacted the reception and guests relations, no one came back to us. Moreover, the water in the refrigerator was not replaced when we finished the bottle the first day, as well as the tissues in the bathroom and the toilet paper. Furthermore, the bed was poorly made, with our feet touching the mattress under the sheet.
Dear Guest, Thank you for taking the time to share your thoughts on the Pullman Paris Tour Eiffel. We are sorry to learn that your experience at the Pullman Paris Tour Eiffel did not live up to your expectations. This is not the memory we wish to offer to our guests. We take our guests' comments seriously to improve the quality of our services. Again we do apologize. At check out your points raised as also been taken seriously by our management. We hope to regain your trust within an Accor property. Séverine - Guest Experience Manager.
Lovely hotel, clean, good location, staff was amazing
Customer review rating 4.5/5
Ellie Couples - Confirmed reviews ALL
Me and my boyfriend came for our anniversary and the hotel staff was lovely in helping my boyfriend give me the lovely surprise of rose petals, very clean rooms , we had a amazing view of the Eiffel tower and as requested they gave us a high floor. Great location 2 minute walk to Eiffel tower.
Dear Guest, Thank you for taking the time to share your experience at the Pullman Paris Tour Eiffel. We are delighted that you enjoyed our hotel and that you had a wonderful experience with us. The whole team will be delighted to welcome you again among us. Lucille - Guest Experience Department
Location is great
Customer review rating 3.5/5
Hannah Couples - Confirmed reviews ALL
Great location. Good breakfast included. Overall, the hotel's design felt dated in need of a makeover and over crowded.
Customer review rating 4.0/5
Myo Couples - Confirmed reviews ALL
We had an amazing time at Pullman Eiffel Paris. Very friendly staff. Couldn’t do early check in but that’s understandable. The only hiccup was the breakfast room service was missing food items and the situation was not resolved after calling and also complaining at the front desk. Overall, we will recommend to friends and family with a warning about double checking room service items.
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* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price