WIFI/Internet Access- The mountain views will amaze even the most seasoned traveller
- A blending of traditional Naxi design with modern amenities
- After a long day, unwind with Spa treatment.
- Enjoy wine tasting and a free flow beverage experience with MyGlass package.
- Keep your kids happy with activities, kids meals and more with MyKids package.
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Services in the hotel and nearby
Services and practical information
PayingHotel location
Shuhe Old Town Entrance Road
Lijiang
Yunnan Province
674100
lijiang
china
- LIJIANG PUBLIC STATION TRANSPORT : LINE 11, SHUHE ENTRANCE ROAD
- LIJIANG AIRPORT At 28km / 17.4 miles - Shuttle paying
- LIJIANG RAILWAY STN At 10km / 6.21 miles
GPS : 26.911815, 100.217135
Your meetings and events
With six flexible, easily configured meeting areas and the 333-square metre ballroom, business gatherings can have all the space they require.Or maybe you'd be interested in hosting your event outdoors, in 900 square metres of space with lake and mountain views.Our in-house experts - that is, the dedicated Event Manager and IT Solutions Manager - step up to provide advice and assistance from start to finish.
| Room name | Surface area | Height | Theatre style | U-shaped Room | Board-room | Classroom style | Banquet |
|---|---|---|---|---|---|---|---|
| SI FANG | 45 m2 | 5 m | 24 | 15 | 12 | 18 | 10 |
| YU LONG | 60 m2 | 2 m | 0 | 0 | 20 | 0 | 0 |
| LA SHI | 90 m2 | 5 m | 90 | 40 | 25 | 72 | 80 |
| BI HAI | 91 m2 | 5 m | 88 | 42 | 25 | 50 | 60 |
| JIN SHA | 91 m2 | 5 m | 88 | 42 | 25 | 50 | 60 |
| LU GU | 91 m2 | 5 m | 88 | 42 | 25 | 50 | 60 |
| GRAND BALLROOM | 333 m2 | 8 m | 200 | 80 | 200 | 135 | 180 |
Our rooms
Naxi style villas have 1, 2 or 3 bedrooms, plus underfloor heating, mountain views and Nespresso machines. Some also feature outdoor heated soak tub. Hotel rooms feature balconies (2F), and all room types feature Pullman Beds and connectivity panels.
Deluxe Room with 2 single beds
Have a blissful sleep in the Deluxe room with a choice of garden or mountain view. The 42sqm room features a LCD TV, espresso machine, ipod dock, separate shower, work desk and complimentary internet.
Deluxe one King Room
Have a blissful sleep in the Deluxe room with a choice of garden or mountain view. The 42m² room features a LCD TV, espresso machine, ipod dock, separate shower, work desk and complimentary Internet.
Villa 1 Bedroom
Enjoy the beauty of nature in your very own private villa with garden. With floor heating, the 288sqm villa is equipped with LCD TVs in living room and bedroom, espresso machine, ipod dock, hi-fi system and complimentary internet.
Deluxe Villa one Bedroom
Enjoy the beauty of nature in your private villa with garden and outdoor heated soak tub. With floor heating, the 358sqm villa is equipped with LCD TVs, espresso machine, ipod dock, hi-fi system and complimentary internet.
Superior Villa with 2 Bedroom
Enjoy the beauty of nature in your private villa with a separate living room, private garden and outdoor heated soak tub. With floor heating, the 358sqm villa is equipped with LCD TVs, espresso machine, ipod dockand complimentary internet.
Deluxe Villa two Bedrooms
The 2 bedroom deluxe villa comes with a separate living room, dinning area,kitchenette and private garden. With floor heating, the 368sqm villa is equipped with an espresso machine, ipod dock, hi-fi system and complimentary internet.
Deluxe Villa Three Bedrooms
The 3 bedroom deluxe villa comes with a separate living room, dinning area,kitchenette and private garden. With floor heating, the 477 sqm villa is equipped with an espresso machine, ipod dock, hi-fi system and complimentary internet.
PREMIUM DELUXE,1 King Size Bed, Snow mountain view
50 m² (540 sq. ft.) Room,1 King size bed. with snow mountain view, LCD TV with international channels, complimentary high speed Internet access, coffee machine and iPod docking station.
DELUXE VILLA, 1 King Size bed and 1 Kid's Bed, Garden View
358 m² / 3853 ft² villa, located on the ground floor. Family villa has a separate living room, a kid's room, outdoor garden and a heated soak tub. Equipped with LED TV, Nespresso machine, iPod dock, Hi-Fi system and floor heating.
SUPERIOR ROOM, 2 Single Beds
42 m² / 452 ft², located on the level 1, floor window without balcony, LCD TV, minibar, complimentary WiFi, yoga mat, separate shower and bathtub, C.O. Bigelow amenities, extra bed can be fit in, non-smoking available upon request
- 130 rooms
- 12 non-smoking rooms
- 1 rooms for people with reduced mobility
- 79 family rooms
- Extra bed in room for child
- Extra bed in room for adult
- Baby bed
Our restaurants and bars
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XI Western Restaurant is a stylishly all-day-dining restaurant with alfresco dining seats and a stunning view of lake and Jade Dragon snow mountain. Enjoy classical, modern and innovative dishes with a wide selection of wine from around the world.
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ZUN Chinese Restaurant offers Chinese cuisine together with a selection of sophisticated regional fare. The chefs present either local Naxi or regional favorites as part of the daily dishes.
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It is an ideal place for private parties and business.
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It is an ideal place to take a rest and chat
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It the ideal place for private parties and business.
Our guest reviews for
Pullman Lijiang Resort & Spa
100% genuine reviews from our guests
Find out more
Certificate of excellence 2019
Dear NG L. W., We very much appreciate your comments regarding your stay at the Pullman Lijiang Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Assistant Front Office Manager Arrow ZHANG
Dear guest, It is our great hour to become you host hotel, and thanks for taking time to share your experience with us. I am happy to hear that you had a wonderful stay with us. We are pay special attention to the guest experience in Pullman Lijiang Resort and Spa, we always try our best to improve our-self, so your feedback is important for us, I will share your feedback with our team member to adjust. As you know, Lijiang, which is an old town with the traditional colorful culture, it is worth to discovery and explore, I hope we will meet again in such beautiful city, also in Pullman Lijiang. Every successful in the future! Assistant Front Office Manager Arrow ZHANG
Dear Mr. Joo Young K., It is our honor to be your host hotel in Lijiang and thanks for taking time to share your experience with us about your stay in Pullman Lijiang Resort and Spa. We pay especial attention to the guest experience in Pullman Lijiang, we always try our best to create the magnificent experience for the guest. I will share you advise with my team and add more training for our staff. Thank you again for sharing your experience, and we hope your next visit will be more nice than this time. Sincerely, Welcomer Manager Arrow ZHANG
Dear Mr. Paul William E., We very much appreciate your comments regarding your stay at the Pullman Lijiang Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Dear Mr. S., We very much appreciate your comments regarding your stay at the Pullman Lijiang Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Dear Mr. L. Thank you for taking the time to tell us about your experience at the Pullman Lijiang Resort & Spa. We are so sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Furthermore, your stay has been claimed into your account, we are so sorry to make you have the concern about this. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Dear Mr.T., Thank you so much for completing an Online Survey subsequent to your recent stay at Pullman Lijiang Resort & Spa. At Pullman, we strive to provide a superior experience for every guest and thank you for your feedback which is essential to our continuous cycle of learning and improvement. We looking forward the opportunity to welcome you back to Pullman Lijiang Resort & Spa. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Spring YANG杨爽 GENERAL MANAGER 总经理 PULLMAN LIJIANG RESORT & SPA 丽江铂尔曼度假酒店
Dear Ms. A., Thank you for taking the time to provide feedback via our online survey subsequent to your recent stay at the Pullman Lijiang Resort & Spa. The management team has been alerted through your feedback and comments regarding our service delay. Rest assured that further training and actions are ongoing to enhance the communication between Service Call Centre agent and Housekeeping attendant. Thank you again for providing us with the full details, your feedback has been of great value to us because we have been able to learn from it and make immediate and tangible changes and improvements to enhance the experience for all of our guests at Pullman Lijiang Resort & Spa. Thank you for staying at the Pullman Lijiang Resort & Spa, with your feedback, we look forward to continuously improving. Sincerely,
Dear Mr. O., Thank you for taking the time to provide feedback via our online survey subsequent to your recent stay at the Pullman Lijiang Resort & Spa. Your positive feedback is very motivating and encouraging for all of us to provide the quality of service consistently. Thank you for bring our attention regarding the staff English skills, we are doing the English training by followed schedule, I have passed your feedback to our Training Manager to strengthen the courses and improve our staff communication skills to enhance the quality of service delivered. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Dear Ashish j., Thank you for taking the time to tell us about your experience at the Pullman Lijiang Resort & Spa. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Dear Mr. W., Thank you so much for completing an Online Survey subsequent to your recent stay at Pullman Lijiang Resort & Spa. At Pullman, we strive to provide a superior experience for every guest and thank you for your feedback which is essential to our continuous cycle of learning and improvement. We looking forward the opportunity to welcome you back to Pullman Lijiang Resort & Spa. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Dear Mr. Y., We very much appreciate your comments regarding your stay at the Pullman Lijiang Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tina WANG Guest Experience Manager
Dear Mr. Y., Thank you for taking the time to provide feedback via our online survey subsequent to your recent stay at the Pullman Lijiang Resort & Spa. As an upscale brand of Accor, We value and pay great attention to each of our LeClub member, especially like you, our Platinum card holder. Thank you for your positive feedback which is very motivating and encouraging for all of us to provide the quality of service consistently. We shall share your comments with the resort team. we strive to provide a comprehensive service and superior experience for every guest. As an Accor LeClub platinum member we are especially delighted that you have chosen to visit Lijiang and our resort, we look forward to welcoming you in near future. Sincerely, Tina WANG Guest Experience Manager Pullman Lijiang Resort & Spa
Dear Mr. Y., Thank you so much for taking the time to provide feedback via our online survey subsequent to your recent stay at the Pullman Lijiang Resort & Spa. Your positive feedback is very motivating and encouraging for all of us to provide the quality of service consistently. We shall share your comments with the resort team. we strive to provide a comprehensive service and superior experience for every guest. We looking forward the opportunity to welcome you back to Pullman Lijiang Resort & Spa, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tina WANG Guest Experience Manager Pullman Lijiang Resort & Spa
Dear Mr.B., Thank you for taking the time to provide feedback via our online survey subsequent to your recent stay at the Pullman Lijiang Resort & Spa. Thank you for bring our attention regarding the staff English skills, we are doing the English training by followed schedule, I have passed your feedback to our Training Manager to strengthen the courses and improve our staff communication skills to enhance the quality of service delivered. At Pullman, we strive to provide a superior experience for every guest and thank you for your feedback which is essential to our continuous cycle of learning and improvement. We looking forward the opportunity to welcome you back to Pullman Lijiang Resort & Spa. Best regards Tina WANG Guest Experience Manager Pullman Lijiang Resort & Spa.
Dear Mr. m., Thank you for taking the time to provide feedback via our online survey subsequent to your recent stay at the Pullman Lijiang Resort & Spa. Apologize for the unexpected drainage issue happened in your villa which caused inconvenience during the stay, our Director of Property and Maintenance and his team has fixed the drainage and ensure the facilities are regularly checked and better maintained. Thank you for staying at the Pullman Lijiang Resort & Spa, with your feedback, we look forward to continuously improving. Michael SCHUMACHER GENERAL MANAGER PULLMAN LIJIANG RESORT & SPA
Dear Mr. S., Thank you for choosing Pullman Lijiang Resort & Spa as your first choice of accommodation in Lijiang. We very much appreciate your comments regarding your recent stay at the Pullman Lijiang Resort & Spa. Your positive feedback is very motivating and encouraging for all of us to provide the quality of service consistently. We shall share your comments with the resort team. we strive to provide a comprehensive service and superior experience for every guest. We looking forward the opportunity to welcome you back to Pullman Lijiang Resort & Spa in neat future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael SCHUMACHER迈克尔.舒马赫 GENERAL MANAGER 总经理 PULLMAN LIJIANG RESORT & SPA 丽江铂尔曼度假酒店
Dear Ms. N., We very much appreciate your comments regarding your stay at the Pullman Lijiang Resort and Spa. It is always a pleasure to receive positive feedback; we are much appreciated for your compliments on our Concierge Mike. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, we looking forward the opportunity to welcome you back to Pullman Lijiang Resort & Spa. We hope your next visit will be as pleasant as the previous one. Sincerely, Michael SCHUMACHER迈克尔.舒马赫 GENERAL MANAGER 总经理 PULLMAN LIJIANG RESORT & SPA 丽江铂尔曼度假酒店
Dear ranger0816 Thank you very much for taking your time to review your recent return stay here with us at Pullman Lijiang Resort and Spa. It is our great pleasure that we could give you the right support to make your stay here with us a memorable one. Rest assured that the positive mentioned team members will be rewarded accordingly and that your feedback will be aused as further encouragement for all of us here at the resort to remain focused on the wellbeing and satisfaction of our guest during their stay. We all look forward to welcome you back here on side soonest to include you again into the Pullman Lijiang Resort and Spa Family. Kind regards Michael Schumacher General Manager
When making a booking at this hotel:
- I earn Status & Rewards points
- I do not earn points
- I can easily convert my HuaZhu Rewards points into ALL - Accor Live Limitless points (and vice versa)
- I can use my Rewards points
- I cannot use my points
- I benefit from {{fidelityCard}} advantages
- I benefit from advantages
- I do not benefit from advantages
- I can take advantage of the Members' rate
- I cannot take advantage of the Members' rate