Hotel Mercure Brussels Centre Midi 4 stars

Customer review rating 4.3/5 2,995 reviews
Hotel Mercure Brussels Centre Midi
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Hotel extras

  • 2 min walk from the international train station Midi

  • Top breakfast

  • Free use of Wellness and Fitness

  • 15 min walk from the city center

  • 3 meeting rooms with natural daylight

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
Catering
  • Breakfast
  • 1 bar(s)
Leisure and activities
  • Fitness centre
  • Well-being
Business services
  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available
Information message

In response to the COVID-19 pandemic and government guidelines we have taken the difficult decision to close the hotel. Our thoughts remain with everyone impacted across the world and we look forward to welcoming guests and visitors back soon.

Hotel location

Hotel Mercure Brussels Centre Midi

Boulevard Jamar 25 29
1060
brussels
belgium

Tel: +3225281890

Fax: (+32)2/5281891

Contact email

Check-in from 14h00

Check out up to 12h00

  • MIDI SOUTH :  20,27,49,50,78 MIDI SOUTH

  • MIDI SOUTH :  2 ET 6 MIDI SOUTH

  • By plane

    BRUSSELS NATIONAL At 16.7km / 10.38 miles

  • By train

    GARE DU MIDI At 0.45km / 0.28 miles

GPS :50.839375, 4.338568

Companies

  • ABBOTT 10.0 km / 6.21 mi
  • ACCENTURE 10.0 km / 6.21 mi
  • BASF 10.0 km / 6.21 mi
  • BAYER 15.0 km / 9.32 mi
  • BNP PARIBAS 10.0 km / 6.0 mi
  • EUROPEAN DISTRICK 10.0 km / 6.21 mi
  • EXXONMOBIL 15.0 km / 9.32 mi
  • GDF SUEZ 10.0 km / 6.21 mi
  • ING 10.0 km / 6.21 mi
  • JOHNSON & JOHNSON 15.0 km / 9.32 mi
  • NATO 15.0 km / 9.32 mi
  • PFIZER 10.0 km / 6.21 mi
  • SIEMENS 15.0 km / 9.32 mi
  • SOLVAY 10.0 km / 6.21 mi
  • TOTAL 10.0 km / 6.21 mi
Companies

Your meetings and events

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel

  • Convert different units of measurement and make organising your events easier.

General equipment

  • Day light

  • WIFI access

  • Overhead projector

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

At Mercure Brussels Centre Midi, you can choose from the various rooms available to suit your needs. Stay in one of our beautifully decorated Superior rooms or Executive Suites. Free Wi-Fi, safe, coffee & tea facilities and bathroom with bath or shower.

Accessible room

Superior Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 30 m² / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)
Accessible room

Superior Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 30 m² / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Superior room with 1 Double Bed and sofa

  • Max. number of persons: 3
  • Area: From 30 m² / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)
Rooms

Our restaurants and bars

BAR

Non contractual photo

BAR

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Hotel Mercure Brussels Centre Midi

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,995 reviews

tripadvisor

TripAdvisor Rating 4.0/5

922 reviews

Great rooms and location

Customer review rating 4.3/5

Tim B. Business - 24/02/2020 Confirmed reviews ALL

Great value and location but during February 2020 construction outside made the street a mud bath and virtually impassable. Also late at night the area became questionable.

Dear Mr B., We very much appreciate your comments regarding your stay at the Hotel Mercure Brussels Centre Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

nice time with my 2 boys

Customer review rating 4.3/5

Loic Families - 18/02/2020 Confirmed reviews ALL

everything went fine. the only issue were the roadworks and the hotel was not so easy to access by foot. The manager gave us a room on the other side of the hotel to get a more quiet setting, which I really appreciated.

Dear Mr B., We very much appreciate your comments regarding your stay at the Hotel Mercure Brussels Centre Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Average

Customer review rating 4.3/5

Veronica K. Friends - 09/02/2020 Confirmed reviews ALL

This wasn’t what I had expected from a Mercure hotel. We waited on the street outside for the door to be unlocked for several minutes after ringing the bell when we arrived in the afternoon. The staff were lacking in customer service and were rarely visible in reception or the bar. There was very little local information or knowledge. For the price we paid I would expect a higher level of service. The room was very comfortable and exceptionally clean.

Dear mRS K., Thank you for taking the time to tell us about your experience at the Hotel Mercure Brussels Centre Midi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good business trip

Customer review rating 4.3/5

Robert C. Business - 05/02/2020 Confirmed reviews ALL

Good service and the hotel seemed fresher than last time I stayed there.

Dear Mr C., We very much appreciate your comments regarding your stay at the Hotel Mercure Brussels Centre Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Badly located, unsafe area

Customer review rating 4.3/5

Nm Business - 04/02/2020 Confirmed reviews ALL

The entire road infront of the hotel was under construction, it was pure mud and there were no wodden planks or anything provided to give the guests the possibility to walk with suitcases and not to get entirely dirty and muddy. The personal seemed indifferent when I asked what would be the best way to Midi station given the current situation and didnt really care. The only answer I received was sorry, we dont know. There is nothing we can do. The area behind the station, where the hotel is located is even worse than the rest of Midi area, dirty, unsafe and simply not acceptable for a hotel which charges 140 Euros a night for a single room.

Dear Mrs Y., Thank you for taking the time to tell us about your experience at the Hotel Mercure Brussels Centre Midi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Dust mites everywhere

Customer review rating 4.3/5

Manuel M. Business - 31/01/2020 Confirmed reviews ALL

I suffer from allergy to dust mites, as many other people do. Your hotel has wall-to-wall carpets almost everywhere, you have a serious mite infestation, and you do not seem to care about possible carpet treatments or anti-mites carpets (they do exist). My allergy was never triggered so hard.

Dear Mr M. VALENCIA, Thank you for taking the time to tell us about your experience at the Hotel Mercure Brussels Centre Midi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Brussels Trip 2020

Customer review rating 4.3/5

Paul Solo - 26/01/2020 Confirmed reviews ALL

Weekend trip to Brussels. Location of the hotel was fine and the hotel is very good.

Dear Mr O., We very much appreciate your comments regarding your stay at the Hotel Mercure Brussels Centre Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Perfect location to Station, Good Breakfast, Room Clean

Customer review rating 4.3/5

Chris Couples - 02/01/2020 Confirmed reviews ALL

Excellent, quick check in & out. Superb Breakfast. Excellent Location almost next to station. Good Rooms, exceptional service. Will be back

Dear CHRIS T., We very much appreciate your comments regarding your stay at the Hotel Mercure Brussels Centre Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Was okay. We did enjoy the stay & the location of the hotel. The Front Office stat was not so helpful at times.

Customer review rating 4.3/5

Winston C. Families - 28/12/2019 Confirmed reviews ALL

Ok. It was our 1st time here.

Dear Mr C., Thank you for taking the time to tell us about your experience at the Hotel Mercure Brussels Centre Midi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Friendly but not very available

Customer review rating 4.3/5

E. W. Solo - 22/12/2019 Confirmed reviews ALL

At the time of arrival the reception desk was unmanned. I would presume that the receptionist is at reception. The same happened in the bar. I had to ring the bell in reception to receive service in the bar. Although I had ordered a drink and something to eat no one came to check during my time in the bar. Consequently I didn’t order anything else.

Dear Mrs W., We very much appreciate your comments regarding your stay at the Hotel Mercure Brussels Centre Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great stay close to station

Customer review rating 4.3/5

Catherine Couples - 20/12/2019 Confirmed reviews ALL

Comfortable bed and hotel, very short walk from Brussels-Midi. Enjoyed the spa.

Dear Mrs C., We very much appreciate your comments regarding your stay at the Hotel Mercure Brussels Centre Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Access difficult

Customer review rating 4.3/5

Steve W. Families - 17/12/2019 Confirmed reviews ALL

Friendly and relatively efficient staff. Comfortable rooms. Adequate snack availability, but would have preferred restaurant. Drinks are expensive . Through no fault of hotel access was rendered ridiculously and dangerously difficult by the insane provision of totally uneven, unmade and slippery narrow pedestrian pathway for 60 metres from the metro end. Where was the Anderlecht Heakth and Safety Officer? One old lady slipped and fell in front of us.

Dear Mr WHITEHEAD, We very much appreciate your comments regarding your stay at the Hotel Mercure Brussels Centre Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Location is good, but services are limited

Customer review rating 4.3/5

Ankur J. Families - 13/12/2019 Confirmed reviews ALL

Overall it is good.....some issues i faced were- Locker safe not working - so had to change room Light Lamps not working properly Breakfast have no options for customised dishes- a major drawback

Dear mR J., Thank you for taking the time to tell us about your experience at the Hotel Mercure Brussels Centre Midi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Customer review rating 4.3/5

Anonymous Friends - 09/12/2019 Confirmed reviews ALL

Great! Clean and tidy rooms

Dear Mr Z., We very much appreciate your comments regarding your stay at the Hotel Mercure Brussels Centre Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

A quality hotel in a not-so-quality part of town

Customer review rating 4.3/5

Anonymous Business - 02/12/2019 Confirmed reviews ALL

One of the best hotel breakfasts in Brussels! Perhaps the outlet in the shower of Room 309 needs cleaning out - slow to drain.

Dear Mr I., We very much appreciate your comments regarding your stay at the Hotel Mercure Brussels Centre Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mr

Customer review rating 4.3/5

Sathish Business - 23/11/2019 Confirmed reviews ALL

Overall was good but breakfast should have few more varieties

Dear Mr S., We very much appreciate your comments regarding your stay at the Hotel Mercure Brussels Centre Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ok but noisy and outdated

Customer review rating 4.3/5

Jérome P. Business - 22/11/2019 Confirmed reviews ALL

The stay was ok but the traffic outside makes it noisy. There could be a better acoustic insulation. The room is outdated and could be refurbished (leather of the chair totally cracked).

Dear Mr P., Thank you for taking the time to tell us about your experience at the Hotel Mercure Brussels Centre Midi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Brussels Midi

Customer review rating 4.3/5

R. Business - 21/11/2019 Confirmed reviews ALL

Pleasant stay, Comfortable room, good location only thing is the food offering in the bar was poor

Dear mR R., We very much appreciate your comments regarding your stay at the Hotel Mercure Brussels Centre Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Neutral

Customer review rating 4.3/5

K. Couples - 20/11/2019 Confirmed reviews ALL

Even though, I put the DND card on the door and told the staff that I do not need cleaning, they got into my room. They opened the curtains and window. It disturbed me. Apart from that, the room is spacious and clean. The towels are in good condition. It is 15-20 minutes walking distance to the center and very close to train station.

Dear mR K., Thank you for taking the time to tell us about your experience at the Hotel Mercure Brussels Centre Midi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Glad we picked this hotel! - Staffs very helpful

Customer review rating 4.3/5

Vignesh K. Families - 19/11/2019 Confirmed reviews ALL

Experience was as pleasant as it can be from the moment we set foot inside till the very end. Staffs were very cooperative and extremely courteous. Especially the gentle man at reception front desk on day of check in. He was very understanding - offered to heat the milk for my young son in the microwave oven present in kitchen. He did not hesitate to repeat this help to heat food when we asked again. We are extremely happy about the hospitality extended by each and every staff of this hotel. Facilities were just great. I can go on and on. but dont wish to bore anybody reading this :) .... everybody deserves a raise.

Dear Mr K., We very much appreciate your comments regarding your stay at the Hotel Mercure Brussels Centre Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
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