Hotel - Novotel Tangerang
Novotel Hotel Novotel Hotel

Novotel Tangerang Hotel

4.5/5 842 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Outdoor playground for children
  • Clay tennis court  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hrs
    • Opening hours : Week-end 24 Hrs

Business services

  • 6 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Exhibition and convention centre

JI EXPO31 km / 19 mi

Your meetings and events

Novotel Tangerang's pillarless Grand Ballroom is ideal for accommodating big conferences and wedding events with its 1600 sq.m. floor space. Our experienced events team is able to provide tailor-made solutions to meet your unique meeting needs.

Novotel Tangerang Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
GENEVA 1 37 m2 2 m 20 16 14 12 2
GENEVA 2 37 m2 2 m 20 12 12 12 2
HAVANA 1 56 m2 2 m 36 36 26 36 4
HAVANA 2 56 m2 2 m 60 36 26 36 4
VIENNA 94 m2 2 m 100 40 30 40 6
GRAND BALLROOM 1,600 m2 9 m 2000 840 0 1310 110
    • Screen
    • Flipchart
    • Soundproof
    • Meeting room
    • Podium
    • Day light
    • WIFI access
    • Slide projector
    • Overhead projector
    • Airconditioned meeting room
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary in-design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 266 rooms
  • 170 non-smoking rooms
  • Extra bed in room for child
  • Baby bed
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.4/5 ALL Rating 3,995 reviews

Our guest reviews for
Novotel Tangerang

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 842 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Mr P. H. Business - 16/02/2020 Confirmed reviews ALL
« Excellent stay - Great staff and service.. »

I haven't stayed in this Novotel for two years and I got a real surprise on so many improvements made, the food is far superior to before - the sixth sense pool bar is great , and the staff are amazing and all speak great english, I got looked after so well, for breakfast, Winda looked after me with my breakfast and excellent service, and then in the evening at pool bar Angel looked after me - they are an asset to the Hotel, speak excellent English and know how to look after customers.... they were brilliant, and have made my stay very comfortable knowing I have good staff looking after me.. I am now extending my stay for another couple of weeks.... thanks Novotel for making my stay a great experience... and good got Le accorr group having a great hotel in their portfolio.. thanks Phil H.

Remella K. C. Business - 16/02/2020 Confirmed reviews ALL
« Lost money, Water not hot enough, A/c temp low »

Hi I stayed in room no 620, kept 600 dollors and my duplicate credit card in safe. I forget to take the cash and card from the same and checked out, now I called the manager after reaching India they said they found only the card but the cash is not there. this needs to be investigated.

Yasamin J. Families - 15/02/2020 Confirmed reviews ALL
« Very warm welcoming staffs and have wonderull moment staying in Novotel Tangerang »

firstly i want to tank My Manager to give me one night stay in suit room Novotel Tangerang All the stuffs really warming when they welcome me. The environment really nice especially next to the mall so make people more easier to buy they need while staying in Novotel Tangerang The room was so beautiful especially The bathroom is kind like my dream bathroom. The food also so yummy and variative The pool was so fun overal Is Novotel Tanegrang is the best place to stay while you are visiting Tangerang. Cant wait to feel another treat from Novotel Tangerang.

Atikah Business - 14/02/2020 Confirmed reviews ALL
« Good stay for work »

Great service.. was greeted by staff upon arrival and staff was helpful on helping us booking the taxi

Kirk D. Z. Business - 14/02/2020 Confirmed reviews ALL
« Good location »

Good location, Good hospitality by the staff, good place to walk around and enjoy in a city area. Just want to update with only the gym which should be much improved with for some more equipments and with the old equipments to be serviced. Other than that one of the good hotel I have stayed in Jakarta.

Buket Business - 13/02/2020 Confirmed reviews ALL
« Good service but too expensive »

Beer and food is very expensive!

Melinda P. N. Couples - 10/02/2020 Confirmed reviews ALL
« Nice room and service »

I stayed at novotel tangerang for the first time. and I feel very happy because many surprises for me and my husband. there is a honeymoon greeting in the room and a very nice cake. breakfast is also delicious. I will return to stay soon.. thank you novotel :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Melinda Putri n., Warmest Greetings from Novotel Tangerang! Thank you for leaving us such a wonderful review. We are glad that you and family loved our services, our dedicated staff will be pleased to learn of your high praise. It will serve as a great encouragement to keep doing what they are doing. We hope to see you again soon and let you enjoy another wonderful experience with us. Always feel welcome at Novotel Tangerang! Regards, Windiarto General Manager

Nenad Business - 09/02/2020 Confirmed reviews ALL
« Good stay »

Polite and helpfull staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear NENAD J., Warmest Greetings from Novotel Tangerang! Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thank you for your kind words and we look forward to seeing you again. Always feel welcome at Novotel Tangerang! Regards, Windiarto General Manager

Anonymous Business - 09/02/2020 Confirmed reviews ALL
« Great facilities »

The courtesy of the staff is always great and everyone is absolutely delightful. I enjoy the view and peaceful lounge on the 20th floor and I appreciate the fact that we have access to it as Cabin Managers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DANIELA ELENA M., Warm Greetings from Novotel Tangerang! Thank you very much for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We hope that you could enjoy another wonderful experience with us. Come back and see us soon. Always feel welcome at Novotel Tangerang. Regards, Windiarto General Manager

N. K. Business - 08/02/2020 Confirmed reviews ALL

All the staff are extremely concerned. Everybody's doing their job right. Thank you to the whole team.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NASIT K. T., Warm Greetings from Novotel Tangerang! Thank you very much for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We hope that you could enjoy another wonderful experience with us. Come back and see us soon. Always feel welcome at Novotel Tangerang. Regards, Windiarto General Manager

M. Business - 08/02/2020 Confirmed reviews ALL

Good room, clean and good breakfast

Dennis B. Business - 06/02/2020 Confirmed reviews ALL
« Affordable and comfortable stay »

Affordable and comfortable stay. However, although located close to the airport, access during peak times is difficult and longer than anticipated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DENNIS B., Greetings from Novotel Tangerang, We highly appreciate your comments regarding your stay at the Novotel Tangerang. Thank you very much for your positive feedback. It is our pleasure to always serve you with the best service. I will share your comments with our team and I am sure that this feedback will serve as an encouragement for our staff, as we strive to continuously improve the quality of our services. We are grateful that you had a comfortable and memorable stay experience with us, and we hope that your next visit will be as pleasant. Sincerely, Windiarto General Manager

Amalia Business - 06/02/2020 Confirmed reviews ALL
« Spacious room »

Nice service, very friendly and helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amalia, Warm Greetings from Novotel Tangerang! Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide an exceptional experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Windiarto General Manager

Ubaid C. Business - 06/02/2020 Confirmed reviews ALL
« Good »

All other things are good except the size of room and GYM.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ubaid C., Warmest Greetings from Novotel Tangerang! Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thank you for your kind words and we look forward to seeing you again. Always feel welcome at Novotel Tangerang! Regards, Windiarto General Manager

Yani S. Families - 04/02/2020 Confirmed reviews ALL

It was really had my pleasure to have experience stayed at novotel tangerang. The food, the facilities, all staff even the manager its so friendly, and i would like to staying again in novotel tangerang with my family for next time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yani s., Warm Greetings from Novotel Tangerang! Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide an exceptional experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Windiarto General Manager

Jessica Business - 04/02/2020 Confirmed reviews ALL
« friendly staff »

always had a pleasant stay so far

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jessica, Warm Greetings from Novotel Tangerang! Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide an exceptional experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Windiarto General Manager

J Solo - 03/02/2020 Confirmed reviews ALL
« Could have been much better »

The buffet seemed to be very expensive and very less selection of food varieties

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOEL IVAN HENRY D S., Warm Greetings from Novotel Tangerang! Thank you for sharing your experience with us and for bringing this issue to our attention. Please accept my most sincere apologies. Please rest assured that will absolutely take immediate action to prevent future occurrences of this matter. We hope that you will give us another chance to turn your experience around on your next visit. Always feel welcome at Novotel Tangerang. Kind regards, Windiarto General Manager

Harry S. Families - 02/02/2020 Confirmed reviews ALL
« Well located hotel, close to all local amenities. »

First time stay in Novotel Tangerang City. We stayed for two nights during Lunar New Year period. Room is spacious and toilet is clean. Connected to a buzzy shopping mall, very convenient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Harry S., Warmest Greetings from Novotel Tangerang! Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thank you for your kind words and we look forward to seeing you again. Always feel welcome at Novotel Tangerang! Regards, Windiarto General Manager

Vi J. Families - 02/02/2020 Confirmed reviews ALL
« Cleanness needs improvement »

Location was very convenient as it is connected to the mall. Staffs were very friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vi In J., Warmest Greetings from Novotel Tangerang! Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thank you for your kind words and we look forward to seeing you again. Always feel welcome at Novotel Tangerang! Regards, Windiarto General Manager

Maximilianalcantra Solo - 01/02/2020 Confirmed reviews ALL
« Exceptional Customer Service »

I am very pleased with all the exceptional service that I received from arrival till the check out! All staff very friendly and accommodating, room was clean, comfy and the welcome mini snacks win my heart as my fav hotel to stay! I travel to many countries and staying in many luxury hotels but Novotel Tangerang treating me more that just regular customer but you guys make me feels special!... cant wait to staying at your property again soon!!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear MAXIMILIAN A., Greetings from Novotel Tangerang, We very much appreciate your comments regarding your stay at the Novotel Tangerang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Windiarto General Manager

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