Novotel Tangerang

Novotel Tangerang 4 stars

Customer review rating (ALL Rating) 4.4/5 1,055 reviews

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Hotel extras

  • Free WiFi, work space, sofa, flat-screen TV

  • Naturally lit gym, kids' playground, pool, and rooftop garden

  • Regional and international dining, lounge bar

  • Grand Ballroom and 5 flexible event spaces

  • Adjoining Tangcity mall with shopping, dining options

ALLSAFE approved hotel

Hotel location

Novotel Tangerang

Tangcity superblock, Jl. jend sudirman no. 1

  • By plane

    SOEKARNO HATTA At 10.3km / 6.4 miles

  • By train

    PASAR ANYAR At 3.2km / 1.99 miles

GPS:-6.194012, 106.633935

Exhibition and convention centre

  • JI EXPO 31 km / 19 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Enjoy a true dining experience 24/7 at our European and Asian-styled restaurant. There is a large choice of Asian and international specialities, à-la-minute cooking, which are served freshly to you.

Your meetings and events

Novotel Tangerang's pillarless Grand Ballroom is ideal for big conferences and wedding events with its 1600 sq.m. floor space, conveniently located in BSD. The experienced events team at our business hotel is able to provide tailor-made solutions to meet your unique meeting needs. To ensure your event is successful, we can also prepare high-tech equipement to accommodate your needs. Enjoy your meeting with a view while you present your success in our sky view meeting rooms.

Room descriptions and layouts

meeting rooms

From 1 to 2,500 


Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

Spacious, contemporary in-design, and adaptable, our rooms in Novotel Tangerang is suitable for business, leisure, and staycations, making it perfect for your needs. Our Superior Rooms measure 32 m2, while our Suite Rooms are 64 m2. Both room types feature modern comforts with flat-screen tv, free WIFI, safe and fridge.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,055 reviews

TripAdvisor Rating  4.5/5  1,543 reviews

Certificate of excellence 2022

Good for Family Staycation

TripAdvisor rating 5.0/5

votiviam Families - TripAdvisor review

Love this hotel for family staycation.. the bed is comfortable, room is cozy and the variaty of breakfast is satisfying. There is kid activities area outdoor and indoor. The swimming pool water is warm. Will be back for another staycation soon. Also it is at the same building with shopping center with lots of food tenant.

Menginap di novotel Tangerang

TripAdvisor rating 5.0/5

Zakiahmadi16 Families - TripAdvisor review

Food is great staff is friendly room is cleanly price is worth it at the moment not to many people soo a good place to escape th hussle and bustle of the city and amazing place all around only down side is need a bigger thank sixth sense amel and randy

Hotel in Mall Complex near Jakarta Airport

TripAdvisor rating 3.0/5

ellamunde TripAdvisor review

First time staying at Novotel Tangerang. I stay for 1 night as solo traveler. I stay because I want to take a rest and feel refresh for the next Monday. I had a bad experience with my booking the room is different with the request I asked before and it was approved before hand. So, I needed to change the room. Preferences > I don't like the bathroom with glass wall... It also doesn't have door to ensure the water doesn't leak to the dry area of the bathroom. > They could provide me early check-in because the room is ready. A nice experience. > It has a bathroom with shower. I don't really picky about the bathroom. > I don't get the breakfast because I couldn't satisfy with the bed comfortability. If it has a nice bed, I will book my breakfast in the morning. > If you book queen size bed, you can get a "lazy" chair in the room. I really like it when it is available. However, if you book twin bed room, you couldn't get it. It is really different with Mercure Jakarta Kota. Strong points: > Next to the shopping mall. You could find many foods here. > Near train station even when you're from airport. > It has beautiful spots for taking picture. > Nice playground and swimming pool for children. > It has gym with nice selection of fitness equipment. Weak points: > No grocery store inside the shopping mall. > The air in the lobby was not comfortable. It is rather hot. > Don't find any enjoyable spots to visit around the hotel (other than the hotel complex). > The bed is not that bed but couldn't enjoy the rest during visit. The bed was not that comfortable. If I could compare to the Mercure Jakarta Kota (based on my experience with Accor hotel), Mercure is better. Verdict: I booked this hotel because I got the discount as Accor ALL member. Would I book this hotel again with discount? Maybe. Would I book this hotel again without discount? I don't think so.

Happy, good facility, kids friendly

Customer review rating 5.0/5

Stella T. Friends - Confirmed reviews ALL

So happy, we just staycation, and my kid so happy, thank you

Dear Stella t. Warm Greetings from Novotel Tangerang! It was a pleasure serving you during your stay at our hotel. I really appreciate you taking the time to share your feedback and being so open with us. I'm glad that the service and facilities provided during the stay met your standard of expectation. We hope you'll come and see us again soon! Regards, Windiarto General Manager

Friendly Hotel

TripAdvisor rating 5.0/5

Meli A Families - TripAdvisor review

I stay overnight due to evening event held by one of buddhist temple in Tangerang area. As member of Accor, I was treated with special: received a nice dessert and fruits with my name written on the card, also late check out. All of the staffs in lobby, restaurant and premier floor, welcome us with sincerity. Thank you so much for all staff. I definitely will return soonest

Dear Meli A Greetings from Novotel Tangerang! Thank you for your loyalty. It has been our pleasure helping to provide you with an exceptional experience. Reviews help our business build an online presence and helps others learn about us. We value your opinion. We are very pleased to hear that you enjoy your stay and look forward to welcoming you back in the near future. Regards, Windiarto General Manager

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Other web-users rate our hotel

  • 138 reviews 8.7/10 Location
  • 449 reviews 8.1/10 Room
  • 658 reviews 9.1/10 Service
  • 36 reviews 7.5/10 WiFi
  • 251 reviews 8/10 Cleanliness
  • 106 reviews 9.1/10 Vibe
  • 85 reviews 8.5/10 Breakfast
  • 42 reviews 5.9/10 Value

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