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Novotel Suites Reims Centre Hotel 4 stars

Customer review rating 4.5/5 3,839 reviews

Novotel Suites Reims Centre
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+ 16 Services

Hotel extras

  • A 5-minute walk from Reims Centre train station and the downtown area

  • The team will be happy to help you 24/7

  • Comfortable, spacious 322 sq. ft. soundproofed suites with A/C

  • Our Boutique Gourmande remains at your disposal 24/7

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Suites Reims Centre

1 Rue Edouard Mignot
51100 reims
france

Tel: +33326895200

Fax: (+33)3/26895202

Check-in from 12h00

Check out up to 12h00

  • CITURA :  2 / 3 / 4 / 6 / GARE CENTRE

  • CITURA :  A / B GARE SNCF

  • By plane

    ROISSY CDG At 134km / 83.27 miles

  • By train

    CHAMPAGNE ARDENNE At 9km / 5.59 miles

  • By train

    REIMS CENTRE At 0.2km / 0.12 miles

GPS :49.261425, 4.02486

Exhibition and convention centre

  • CENTRE DES CONGRES 1.0 km / 0.62 mi
  • PARC DES EXPOSITIONS 5.0 km / 3.11 mi

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
Catering services
  • No Restaurant
  • One Bar
  • Snack and beverage machine
    • Snack and beverage machine
  • Breakfast
    • Buffet Additional charge
    • Room service Additional charge
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 80 rooms
    • 3 rooms for people with reduced mobility
    • 26 family rooms
    • 2 connecting rooms
    • 62 non-smoking rooms
    • 4 floors
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • High speed transmission line
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • Check In & Check-out facilities
    • Express check-out
    • Express check-in
  • Iron
    • Iron at reception
Access to property
  • Novotel Suites Additional charge
    • On site
    • 12 parking spaces
    • Private
Well-being
  • Fitness Room
    • On site
Family
  • Services for children
    • Play area

Our accommodation(s)

Spacious and beautifully decorated, your suite is made to make you feel at home. Nespresso machine, microwave and refrigerator in the dining area. Double bed and convertible day bed, for up to 4 people.

Our guest reviews for
Novotel Suites Reims Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

3,839 reviews

TripAdvisor Rating 4.0/5

1,655 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

A warm welcome and quietly efficient and good-humoured.

Customer review rating 4.5/5

Tim Friends - 11/10/2021 Confirmed reviews ALL

Good to be back. This hotel is fast my favourite at this level of quality in Reims. In particular, the room size of the suites works very well. Relaxation and calm are the norm here.

good location close to the train station

Customer review rating 3.5/5

Philippe V. Solo - 25/09/2021 Confirmed reviews ALL

I spent one weekend in Reims and stayed one night in the Novotel Suite hotel.

In spite of central position access and departure were easy

Customer review rating 4.0/5

John D. Couples - 24/09/2021 Confirmed reviews ALL

An en route stay with simple food prep possible (presumably plates & utensils would be available on request). For morning readiness the split wc away from the bathroom is always a useful layout.

Disappointing exterior, excellent interior

Customer review rating 4.0/5

Nicholas Families - 14/09/2021 Confirmed reviews ALL

Located on "the wrong side of the tracks" in central Reims the hotel is at first sight unpreposessing. But the suites themselves are spacious well appointed and brilliantly designed. The double double glazing eliminates any noise from the railway station. It's a twenty minute pleasant walk to the Cathedral, with the site of the German surrender in 1945 on the way. We'd definitely stay there again in we were in Reims.

Good location nice stay

Customer review rating 4.0/5

Anonymous Couples - 14/09/2021 Confirmed reviews ALL

Interior of the hotel could use an update but as for service amandities etc it is a nice hotel with friendly and helpful staff

nice and quiet rooms

Customer review rating 3.5/5

Harry B. Friends - 10/09/2021 Confirmed reviews ALL

the rooms are nice and quiet but the service is just by the book , as a loyal platinum customer there are zero benefits.

Lack of comunication

Customer review rating 3.0/5

Anonymous Business - 05/09/2021 Confirmed reviews ALL

Had 1 night from Friday to Saturday. was expecting my breakfast to be free of charge on the week-end as I am Diamond member. Which was confirmed at check-in. At the check- out I was informed that its not the case, from the same lady handling the breakfast. No info before. I would have expected a free breakfast as curteousy and customer satisfaction measure, if the Novotel team does not inform me beforehand. Nothing was done! This is not customer service for somebody having more than 50 nights per year in your group. Room was ok.

Dear KATRIN L., Thank you for taking the time to tell us about your experience at the Novotel Suites Reims Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sébastien HURIEZ Assistant Manager

A perfect overnight stay!

Customer review rating 5.0/5

Jess Families - 04/09/2021 Confirmed reviews ALL

Great facilities, friendly and helpful staff, clean, perfect location to walk into the centre, huge choice for breakfast, I would highly recommend!

Good stay and well located

Customer review rating 4.5/5

Olatunde R. Families - 01/09/2021 Confirmed reviews ALL

Stopped over in Reims for a night. The two rooms were good as interconnecting. We enjoyed the breakfast offering….really good.

Very nice, equipped and large rooms

Customer review rating 4.5/5

Ale Families - 31/08/2021 Confirmed reviews ALL

Personnel are very nice and helpful, the hotel is clean and comfortable

Well locate

Customer review rating 4.0/5

Anonymous Families - 23/08/2021 Confirmed reviews ALL

Good hotel to vidit Reims and surrondings

Customer review rating 4.5/5

Cristina Couples - 17/08/2021 Confirmed reviews ALL

Positiva

Customer review rating 4.0/5

Anonymous Families - 16/08/2021 Confirmed reviews ALL

It was a nice experience to stay at Novotel, but the wifi is only usable for e-mails.

Fairly good

Customer review rating 3.5/5

Anonymous Families - 16/08/2021 Confirmed reviews ALL

Hotel was easy to find, parking next to the hotel was good. Room was fine, nothing amazing but suited us well.

Not very pleasant stay

TripAdvisor rating 3.0/5

graceshinchenlee Business - 08/08/2021 TripAdvisor review

It's my first time to stay at this hotel and hotel room is clean, but it's quite old and shower room is plastic-made. All the room are the same, not possible for upgrade for a Platinum-card holder. The receptionist is not take my "special notice", which was clearly stated during the online booking, into consideration. It took 1 hour to sort out the slipper issue, originally i was told there's no slippers !? The breakfast was o.k. but not so nice for a 4 star hotel.

One of the best stay in this hard times ..

TripAdvisor rating 5.0/5

ibelenkov Business - 03/04/2021 TripAdvisor review

I was really thrilled of this stay... Usually at this times , when you arrive to hotel, you have quiet short list of services, as well as all services are reduced ... Upon arrival I received the BON for the drink and I was able to use it (at 23:00) directly on reception. I was asked about breakfast time, but I said that my morning train are very early tomorrow (departure time 6:10 am) and I think it will be not possible ... But lady asked me, at what time Want to have breakfast , and I was really surprised, when she said " at 5:15? No problem!". And finally I received it on expected time and in full amount! Upon arrival in room small red wine was awaiting for me! Check-out was very fast and smooth! It was one of my shortest stay, but it was really very good!!! Thank you very much!

easy stopover on the way south

TripAdvisor rating 4.0/5

satayman 29/07/2020 TripAdvisor review

You know exactly what to expect with Novotel suites. Spotless room with bath, shower and separate wc. Big bed and big tv. Very little provided in terms of extras - but there is a nespresso (or similar machine) and a kettle. The hotel car park fills quickly - but there is a secure car park next to the hotel

Dear Satayman, We thank you for your positive comments on our hotel that we will not fail to transmit to our teams. We hope to have the chance to welcome you back to our establishment. Thank you for taking the time to write this comment. Sincerely,

Efficient and friendly

TripAdvisor rating 5.0/5

inseine Family - 17/11/2019 TripAdvisor review

I chose this hotel for a family weekend getaway (Mom + 3 kids). The room was typical Novotel - not luxurious, but roomy and efficient for all of us. The hotel is not in the historic center, but is a short walk - the easiest way is through the train station (the hotel is located in the street behind the station; the historic center is in front). A special shout out to the super-friendly breakfast staff, who kept everything stocked with a smile. A lovely town for a weekend getaway from Paris.

Dear Madam, We thank you for your positive comments on our hotel that we will not fail to transmit to our teams. We hope to have the chance to welcome you back to our establishment. Thank you for taking the time to write this comment. Sincerely,

Michelin 3

TripAdvisor rating 5.0/5

danny r Couples - 03/10/2019 TripAdvisor review

Nice clean hotel,pleasant check in and out.B-fast with plenty choices and plenty room to sit down.Parking was with slight problem since hotel lot was reserved which I didn't see upon reservation but I was offered voucher.

Dear Danny, We thank you so much for your positive comment about our hotel. Concerning the parking, you can't book in advance. If there is no space at your check in, we prpose you a ticket at the same price (10€ for 24h) for the public parking close to our hotel. We hope to welcome you another time. Sincerely,

CHAMPAGNE HOLIDAY

TripAdvisor rating 5.0/5

tvpalkin Friends getaway - 07/09/2019 TripAdvisor review

For the last eleven years we have spent three or four days in the hotel in September, driving around in the Champagne area. It has been a part of the yealy cyclus. We have always stayed in Novotel Suites Reims Centre because it is just situated in a short distance from the city center in quiet surroundings. It is a very nice hotel. We only miss the crunchy crust on the baguette we have for breakfast, because the crust on the baguette served is not very crunchy, but this is not an important thing, it is just something we have spoke about that we don't get crunchy crust in France.

Dear Customer, Thanks for your feedback. The customer reviews are sources of improvement and allow us to advance the services offered. I am disappointed that the breakfast did not please you, we make it evolve regularly for always more quality and freshness. In this approach we buy all our fruit at a scoop located near the hotel, bread and pastries are cooked on site and our other products come from suppliers known for their quality. Regarding the breakfast room, we are currently working on a project to modernize this space. Looking forward to welcoming you back to our establishment. The Novotel Suite team

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