Novotel Bangkok Platinum Pratunam Hotel 4 stars

Customer review rating 4.3/5 9,047 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel Bangkok Platinum Pratunam
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+ 26 Services

Hotel extras

  • Free WiFi, generous work space, flatscreen TV

  • Rooftop bar and infinity pool with city views

  • International Seafood Buffet dining

  • 5 flexible meeting spaces for professionals at work

  • Close to taxi boat, free Siam Paragon, BTS Chidlom and Siam

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Children's Club for 3 to 6 years
  • 100% non-smoking hotel
  • Air conditioned
  • SUVARNABHUMIPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Sauna
  • Children's Club for 3 to 6 years
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

Novotel Bangkok Platinum Pratunam

220 Petchaburi Road
Ratchathewi
10400
bangkok
thailand

Tel: +6622091700

Fax: (+66)2/1607200

Check-in from 14h00

Check out up to 12h00

  • BUS :  2, 11, 23, 60,93 Platinum Fashion

  • AIRPORT RAIL LINK :  RATCHAPRAROP

  • BTS - BANGKOK SKYTRAIN :  Chidlom or Ratchathewi

  • By plane

    DON MUANG At 26km / 16.16 miles

  • By plane

    SUVARNABHUMI At 30km / 18.64 miles - Shuttle paying

  • By train

    HUA LUM PONG At 7km / 4.35 miles

GPS :13.750226, 100.54581

Companies

  • ABB 1.0 km / 0.62 mi
  • ABBOTT 1.3 km / 0.81 mi
  • ADB BANK 0.4 km / 0.25 mi
  • CISCO 0.4 km / 0.25 mi
  • HENKEL 0.4 km / 0.25 mi
  • IBM 3.3 km / 2.05 mi
  • INGERSOLL 0.8 km / 0.5 mi
  • KAO INDUSTRIAL 1.3 km / 0.81 mi
  • MEDTRONICS 3.0 km / 1.86 mi
  • MICHELIN 4.9 km / 3.04 mi
  • MSD 0.4 km / 0.25 mi
  • NESTLE 0.4 km / 0.25 mi
  • NISSAN 1.0 km / 0.62 mi
  • NOKIA 3.35 km / 2.08 mi
  • PHILIP MORRIS 0.4 km / 0.25 mi
  • SIEMENS 9.0 km / 5.59 mi
  • STANDARD CHARTERED 4.5 km / 2.8 mi
  • WORLD BANK 1.9 km / 1.18 mi
  • WPP 0.4 km / 0.25 mi
Companies

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network.Our years of experience have let us build a great expertise in meetings organization.

Room descriptions and layouts

meeting rooms

From 1 to 320 

attendees

Configuration is not available for these requirements
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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • Meeting room

  • Videoconferencing

  • Audio and video equipment

  • Podium

  • Day light

  • WIFI access

  • Slide projector

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

  • High speed transmission line

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Superior room : Enjoy work and quietness, our superior room mixed modern decor, ergonomic comfort and high end facilities : large double bed or Twin beds, Flat screen TV, free WIFI internet and safety box: Up to 2 adults and 1 child. A unique experience combining relaxation and focus. The executive room treats you like a VIP! Access to the Premier lounge serving breakfast and evening cocktails; comfy double bed, flat screen TV and free Wifi internet. Up to 2 adults and 1 child.

Standard room with 1 Double Bed

  • Max. number of persons: 3
  • Area: From 22 / 237 sq ft
  • Views: Garden View, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 1 king size bed

Accessible room
  • Max. number of persons: 3
  • Area: From 23 / 248 sq ft
  • Views: Garden View, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 2 single beds

  • Max. number of persons: 3
  • Area: From 23 / 248 sq ft
  • Views: City View, Garden View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Room with 1 Double Bed

  • Max. number of persons: 3
  • Area: From 27 / 291 sq ft
  • Views: City View, Garden View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Room with 2 Single Beds

  • Max. number of persons: 3
  • Area: From 27 / 291 sq ft
  • Views: Garden View, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Premier Park View Room with 1 Double Bed

  • Max. number of persons: 4
  • Area: From 27 / 291 sq ft
  • Views: Park view *

* Subject to availability

Premier Park View Room with 2 Single Beds

  • Max. number of persons: 4
  • Area: From 27 / 291 sq ft

Family Room

  • Max. number of persons: 4
  • Area: From 27 / 291 sq ft

Executive Park View Room with 1 King Size Bed

  • Max. number of persons: 4
  • Area: From 27 / 291 sq ft
  • Views: Garden View, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Park View Room with 2 Single Beds

  • Max. number of persons: 4
  • Area: From 27 / 291 sq ft
  • Views: Garden View, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

THE SQUARE RESTAURANT

Type of cuisine: International

The Square offers a trendy and chilled out dining venue with a large selection of International, Asian and Thai favorites. Daily buffets and "A la carte" selection.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PLATINUM LOUNGE

Non contractual photo

The Platinum lounge is a sophisticated venue, ideal for a quiet chat with friends, casual meetings or recovering after day's shopping.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

View Rooftop Bar Bangkok

Non contractual photo

With a large selection of cocktails, fresh fruit juices and all day snacks; the Pool bar is the perfect place to relax while the sun sinks below Bangkok skyline

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Bangkok Platinum Pratunam

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

9,047 reviews

tripadvisor

TripAdvisor Rating 4.5/5

5,328 reviews

Well located nice staff

Customer review rating 4.3/5

Ying K. Business - 16/10/2020 Confirmed reviews ALL

Good service

Well located

Customer review rating 4.3/5

Anonymous Couples - 16/10/2020 Confirmed reviews ALL

The room was very nice except from the leaking roof in our bedroom. The parking space was quite limited, as the hotel shared the same building as platinum shopping mall.

Disappointed

Customer review rating 4.3/5

Viva Couples - 06/10/2020 Confirmed reviews ALL

The corner room is fine but hot shower took a very long time when my boyfriend and I shower at noon the first day we arrivered there was no hot shower at all. Aircon didn't work well but it was rainy and it wasn't too warm outside but I could imagine if it's not rainy and warm it gonna be so warm in the room too. The pool was so dirty. We wanted to go shopping at Platinum but the access escalator to the shopping mall wasn't opened. Breakfast was OK but food is cold. There is no promotion/discount when hotel guest dine in at the hotel restaurant or bar. Overall, we don't like to go back again. I think I just made the wrong decision to book this hotel. Only positive is the hotel room is cheap.

Dear Arriya , Thank you for your review and feedback of the Novotel Bangkok Platinum Pratunam. We regret to learn of your experience during your stay with us. We will review and improve our service quality so as to better meet our guests' expectations. Nonetheless, we hope to welcome you back to our Hotel in Bangkok in the near future. Best regards, Mark Reyes Asst. Executive Lounge Manager Novotelbangkokplatinum.com

Well located and good stay

Customer review rating 4.3/5

A. Business - 03/10/2020 Confirmed reviews ALL

My room is on floor 24 th , I got a fantastic view of the canal and a central world shopping mall , the room is very nice , the hotel add many a small detail to make my stay so memorable, if I get a chance to stay in bangkok again definitely will back to stay at your hotel again

DearAchara, Thank you so much for taking the time to post such a glowing review on TripAdvisor. It was an absolute delight to read through your comments and to hear your words of praise about the hotel. Please rest assured I have shared your remarks with the entire team and they were as pleased as I to hear your feedback. The team and I would like to thank you for choosing Novotel Bangkok Platinum Pratunam - we do hope to have the pleasure of welcoming you back again. With kindest regards, Kritsayapron Vachirachodhithada Guest Experience Manager Novotel Bangkok Platinum Pratunam Novotelbangkokplatinum.com

Let call me for any detailSsSs

Customer review rating 4.3/5

Anonymous Business - 30/09/2020 Confirmed reviews ALL

More commentS to developing your hotel room n your service.

Dear Siripatee, Thank you for your review and feedback of the Novotel Bangkok Platinum Pratunam. We regret to learn of your experience during your stay with us. We will review and improve our service quality so as to better meet our guests' expectations. Nonetheless, we hope to welcome you back to our Hotel in Bangkok in the near future. Best regards, Mark Reyes Asst. Executive Lounge Manager Novotelbangkokplatinum.com

New Normal stay at Novotel Platinum

Customer review rating 4.3/5

Ake_qi Business - 30/09/2020 Confirmed reviews ALL

This stay was my first stay after the past months of lockdown. Thank you the hotel management for acknowledgement of Accor Plus Platinum Elite member and improved guest experience service by organizing well prepared suite room with a plate of strawberry whip cream and cheese cake which I like it so much. In response to the Coronavirus outbreak, I observed that the hotel had implemented more cleaning and disinfection measures according to Ministry of Public Health guidelines and the new normal services in all facilities. I do hope that the hotel would closely monitor the advice of medical and government authorities continuously, I expect to return to stay here again in the future. It would be great to receive a suite room upgrade once again for my next stay in October.

Dear Ekarat, Thank you so much for taking the time to post such a glowing review on TripAdvisor. It was an absolute delight to read through your comments and to hear your words of praise about the hotel. Please rest assured I have shared your remarks with the entire team and they were as pleased as I to hear your feedback. The team and I would like to thank you for choosing Novotel Bangkok Platinum Pratunam - we do hope to have the pleasure of welcoming you back again. With kindest regards, Mark Reyes Asst. Executive lounge Manager Novotel Bangkok Platinum Pratunam Novotelbangkokplatinum.com

GASTRONOMY PACKAGE

Customer review rating 4.3/5

Suwanit C. Couples - 22/09/2020 Confirmed reviews ALL

- The Suite room no. 2402 Has Great View for Garden and CTW view. - And the excellent thing is The Smart Pillow which make we sleep well - Dinner 3 course @ View Rooftop Bar Bangkok was Delicious ∋ce view. - Breakfast is normal (Due to Civid19 period) but very safe and enough to fulfill our need for the morning time. - The service of every area has good service mind. - Short time to go to CTW, The marget , or Pantip plaza which is good for Shopping Time

Refund too a long while

Customer review rating 4.3/5

Mark S. Families - 21/09/2020 Confirmed reviews ALL

Booked two rooms back in Dec 2019 prior to covid. Period of stay is in the last week of June. Only managed to get my refund last week, and that was 3 months after my supposedly stay with Novotel. Totally not impressed given that this is a global hotel chain.

Dear Mark S., Thank you for your review and feedback of the Novotel Bangkok Platinum Pratunam. We regret to learn of your experience during your stay with us. We will review and improve our service quality so as to better meet our guests' expectations. Nonetheless, we hope to welcome you back to our Hotel in Bangkok in the near future. Best regards, Mark Reyes Asst. Executive Lounger Manager Novotelbangkokplatinum.com

Excellent location and great service

Customer review rating 4.3/5

Nina S. Couples - 19/09/2020 Confirmed reviews ALL

Everything is perfect. The rooftop pool is a plus. As we had a short stay in Bangkok, we’ve been saved a lot of time for travel a round.

Dear Nina S., Thank you so much for taking the time to post such a glowing review on TripAdvisor. It was an absolute delight to read through your comments and to hear your words of praise about the hotel. Please rest assured I have shared your remarks with the entire team and they were as pleased as I to hear your feedback. The team and I would like to thank you for choosing Novotel Bangkok Platinum Pratunam - we do hope to have the pleasure of welcoming you back again. With kindest regards, Mark Reyes Asst. Executive Lounge Manager Novotel Bangkok Platinum Pratunam Novotelbangkokplatinum.com

Under my expectation

Customer review rating 4.3/5

Theeranon S. Friends - 10/09/2020 Confirmed reviews ALL

I think I didn't get member discount and any upgrade room without any reason.

Dear Khun Theeranon, Thank you for your review and feedback of the Novotel Bangkok Platinum Pratunam. We regret to learn of your experience during your stay with us. We will review and improve our service quality so as to better meet our guests' expectations. Nonetheless, we hope to welcome you back to our Hotel in Bangkok in the near future. Best regards, Mark Reyes Asst. Executive Lounge Manager Novotelbangkokplatinum.com

Fantastic

Customer review rating 4.3/5

Jason W. Families - 25/03/2020 Confirmed reviews ALL

Warm friendly staff.

Excellent

Customer review rating 4.3/5

Benjamin C. Solo - 19/03/2020 Confirmed reviews ALL

Excellent service from all departments, great room. I had a great stay, thanks M and team!

Well located

Customer review rating 4.3/5

Nancy Couples - 19/03/2020 Confirmed reviews ALL

Internet wifi always drop. Must always sign in. Lobby wifi should be open to all. Bath tub only available for suites is a disappointment.

Good stay

Customer review rating 4.3/5

Michelle N. Families - 17/03/2020 Confirmed reviews ALL

Excellent service from reception from the 2 Thailand ladies, very professional, polite and patient. Only disappointed that I checked in at 4pm and yet 1 of the room was not ready.

Dear Michelle N., We very much appreciate your comments regarding your stay at the Novotel Bangkok Platinum Pratunam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotelbangkokplatinum.com

Good location

Customer review rating 4.3/5

Lee Families - 16/03/2020 Confirmed reviews ALL

Good location with walking distance to various shopping mall

Dear Value Guest, Thank you for your amazing review of your recent stay at Novotel Bangkok Platinum Pratunam. It is great to read that you had a wonderful stay with us and found that you enjoyed the facilities and our location. It is always wonderful to hear such positive feedback, which serves as a great motivator to my team. I sincerely hope to have the opportunity to welcome you back in the not too distant future. Regards, Kritsayapron Vachirachodhithada Guest Experience Manager Novotelbangkokplatinum.com

Well located

Customer review rating 4.3/5

Reno Couples - 16/03/2020 Confirmed reviews ALL

It’s good

Dear Reno, We very much appreciate your comments regarding your stay at the Novotel Bangkok Platinum Pratunam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotelbangkokplatinum.com

Good stay

Customer review rating 4.3/5

Somchay S. Solo - 16/03/2020 Confirmed reviews ALL

Overall it was great. Check-in was relatively good. Although, I went to the wrong table - went to the concierge or I don't know who they are - the table slightly in front of the lifts. The staff sitting at that table did not greet me or refer me to the check-in counter. I felt a bit stupid. The room is very good with a very nice facility. The location is best. The staff overall are very helpful. However, I could not use the shuttle tuk-tuk service. At first, they said, it'll be at 12.00 and when I came down at around 12.10 they said the staff is having lunch. Interesting service. Apart from this, I enjoyed the stay.

Dear Somchay S., We very much appreciate your comments regarding your stay at the Novotel Bangkok Platinum Pratunam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kritsayapron Vachirachodhithada Guest Experience Manager Novotelbangkokplatinum.com

Great stay

Customer review rating 4.3/5

Andrew L. Couples - 15/03/2020 Confirmed reviews ALL

Fon checked us in and was so kind. We arrived so early before check, we assumed we would just put our bags down and have to putter around town for a few hours waiting to check in. Luckily Fon found a room to check us into. The hotel was clean and well kept, the staff was friendly. Our flights out of Thailand got kept getting canceled at 1am the morning of our departed because of Covid-19. At 1 Am I went down to the lobby to use a phone to call the airline in a panic to find other flights. The guy behind the desk helped me out, he called the airport to see if any of the desks would be open. Just over the top helpful. I wish I got his name because he definitely deserves nothing but the best! Great hotel and I hope to stay here when I return to Thailand.

Dear Andrew L., Thank you for your review and feedback of the Novotel Bangkok Platinum Pratunam. It was an absolute delight to read through your comments and to hear your words of praise about the hotel. Please rest assured I have shared your remarks with the entire team and they were as pleased as I to hear your feedback. The team and I would like to thank you for choosing Novotel Bangkok Platinum Pratunam - we do hope to have the pleasure of welcoming you back again. With kindest regards, Kritsayapron Vachirachodhithada Guest Experience Manager Novotel Bangkok Platinum Pratunam Novotelbangkokplatinum.com

no cancelation email for the deposit fee

Customer review rating 4.3/5

Fie Couples - 10/03/2020 Confirmed reviews ALL

hi. i've been deducted for 3000 THB during my stay for the deposit fee and Novotel promise me that they will send me an email to cancel the deposit fee but i haven't receive any email cancelation until now.

Great hospitality team

Customer review rating 4.3/5

T. H. S. Couples - 10/03/2020 Confirmed reviews ALL

The experience was superb, celebrated 4th anniversary with my partner. We were welcomed by friendly staffs namely mr. Aun and Ms Monk. Our room was decorated with roses & towel swans and complimentary chocolate platter.

Dear T. Heng S., Thank you so much for taking the time to post a review following your recent stay at Novotel Bangkok Platinum Pratunam. It is our home away from home and we are very proud of it. It is so pleasing to read that the service was efficient and that we made sure that all your needs were met and your vacation was joyful throughout. I have passed you kind words to all the team who really do appreciate it. Regards, Kritsayapron Vachirachodhithada Guest Experience Manager Novotelbangkokplatinum.com

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