Hotel - Hotel Mercure President Biarritz Plage
Mercure Hotel Mercure Hotel

Hotel Mercure President Biarritz Plage

4.0/5 804 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing

Leisure and activities

  • Massage  (Nearby)
  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf practice facilities
    • Golf lessons
  • Tennis  (Nearby)
    • Clay tennis court
    • Indoor tennis court
    • Outdoor tennis court
    • Tennis
  • Beach and water sports  (Nearby)
    • Boat excursions
    • Deep sea fishing/Sea fishing
    • Jet skiing (Nearby)
    • Kayaking
    • Rafting
    • Sailing facilities
    • Wind surfing facilities
  • Bowling  (Nearby)


  • Breakfast
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-12:00
    • Opening hours : Week-end 06:30-12:00

Business services

  • 3 meeting room(s)
  • Copy/print service available
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Hotel location

Your meetings and events

Do you want to hold a meeting in a contemporary setting? Our 226 sq. ft room will comfortably hold up to ten people and has all the modern facilities such as a free Wi-Fi connection. Different meeting packages are available, including dining nearby.

Hotel Mercure President Biarritz Plage Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MILADY AU PLAZA 20 m2 2 m 20 12 12 12 0
BOARDROOM 25 m2 2 m 0 0 10 0 0
COTE DES BASQUES AU PLAZA 50 m2 2 m 60 30 30 30 0
    • Flipchart
    • Audio and video equipment
    • WIFI access
    • Airconditioned meeting room
    • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Choose from our modern and spacious Standard and Superior Rooms. Opt for Superior to get a wider choice of services. A sea view is also on offer, subject to availability.We also have suites for added comfort.

  • 69 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 8 family rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings
4.2/5 ALL Rating 2,198 reviews

Our guest reviews for
Hotel Mercure President Biarritz Plage

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 804 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
J. K. L. Solo - 13/12/2019 Confirmed reviews ALL
« Welcoming & Comfortable stay »

I arrived late due to the flight being delayed. The reception was reassuring when I called to inform of my late arrival. I was welcomed by Christian; If it hadn't been for him, I wouldn't have been able to have a proper meal. He got me a nice cozy table at El Callejone eventhough the restaurant had already closed for the evening. For that, I'm so grateful to him for making my "day". This is my second stay & there will be more stays to come. Staff is truly gem at this hotel!

Cliff A. J. Couples - 02/11/2019 Confirmed reviews ALL
« Too hot unhelpful staff at check in »

Hotel in a good location, but it was 25c outside and the air con had been switched off for the winter! Room was therefore extremely hot even with the window wide open. Receptionist on check was supposed to call us when our room was ready, didn’t bother. Reception was unattended on our return with our left luggage easy for someone to steal.

John B. Couples - 23/10/2019 Confirmed reviews ALL
« Another Heart Warming Stay at the Hotel Mercure President Biarritz Plage »

Wife wife and I have always enjoyed our stays at the Hotel Mercure President Biarritz Plage. We really enjoyed our stay this time during our fall France trip. We love our room on the 8th floor with a beautiful view of the ocean. The service, room and location of the hotel are outstanding. We also appreciate that the parking garage is next to the hotel and the hotel is with walking distance to many beautiful sites.

Anonymous Solo - 02/10/2019 Confirmed reviews ALL
« Good hotel central location »

The hotel was central but that came with traffic noise it’s not an issue if just staying a couple of nights but any more would be quite tiring

Carl F. Families - 02/10/2019 Confirmed reviews ALL
« Great stay in lovely hotel »

Great check-in, lovely bedroom with excellent bathroom, great breakfast and very friendly staff in a hotel with a great location right in the centre of Biarritz

John K. Couples - 02/10/2019 Confirmed reviews ALL

Very good .Room comfortable excellent breakfast. Staff very helpful,

Lisa S. Couples - 02/10/2019 Confirmed reviews ALL
« Modern and clean hotel in the city centre »

The hotel is located in the city centre with easy access to a bunch of restaurants and bars. The two main beaches are easy to walk to, Grande Plage is about a 3 minute walk. The rooms are clean and cozy, the bed was very comfortable.

Vinyb Couples - 30/09/2019 Confirmed reviews ALL
« Not good »

The bed was the hardest we’ve ever encountered in any hotel. did not sleep for two nights. Position of hotel was close to everything. Hotel was clean tidy and staff were friendly.

Richard H. Couples - 29/09/2019 Confirmed reviews ALL
« Very Disappointing »

I have been a great fan of the accor group until now. We booked this property whilst driving en-route with the groups app which showed us lovely rooms and nice amenities including proper coffee making facilities. So we booked the only room that was showing on the app according to the pictures mentioned above. When we arrived we were really disappointed to find an extremely basic room had been allocated to us. Most unbelievable for a four star hotel was in the rooms we were given a kettle with paper cups to make coffee. All other cups/glasses where thin clear plastic usually found in 2 star hotels. We were paying a premium rate of over 200 euros for one night so kindly asked if we could change rooms or at least be given decent facilities like a coffee machine with proper china cups. We were then told we had booked a basic room online and that’s what the Mercure brand offers! Basically no more than an Ibis or Novatell the less expensive properties in the chain. But what really spoilt our trip was a conversation the next morning with a very condescending GM who seemed almost proud to point out that we should have been more careful when using the app. She said that we should have looked to book a superior room, but as this wasn’t available and not showing we didn’t know the two classes of rooms that the hotel offered. She simply would not accept that the app was very misleading however, the GM did say that people always complain about the lack of facilities and that I should write to the accor group to complain. Hence this note to you Finally she did agree that in any case that paper cups for a five start hotel was a very poor offering for the brand and eventually apologised. the app is misleading and the quality of the management staff is extremely poor.

Julaine P. Couples - 23/09/2019 Confirmed reviews ALL
« We loved our stay. Room was perfect for us. »

It was only an overnight stay but we were very happy with our choice of your hotel.

John M. Friends - 18/09/2019 Confirmed reviews ALL
« Ok... but expected better »

Great location and nice decor, however rooms tight with nowhere to sit other than the bed

Brian H. Couples - 15/09/2019 Confirmed reviews ALL

Perfect in all aspects.

M A. Couples - 14/09/2019 Confirmed reviews ALL
« Mr »

Smart efficient hotel. Perfectly located.

Anon Couples - 11/09/2019 Confirmed reviews ALL
« Good location. Probably more like good 3 star than 4 star »

Having requested bathtub, was disappointed to learn that all bedrooms have shower only. Very helpful Receptionist, I think it was Coralie. Good breakfast. Great seaview.

Fi C. Friends - 05/09/2019 Confirmed reviews ALL
« Modern and light hotel »

I liked this hotel particularly because the rooms were so light, which is not always how hotel rooms are. Light colours, big windows and really lovely bathroom products. Friendly staff.

Anonymous Solo - 26/08/2019 Confirmed reviews ALL
« Good »

The staff were super helpful.

Brian Families - 21/08/2019 Confirmed reviews ALL
« Everything went well »

Friendly reception, clean and modern hotel facilities, centrally located. Nice to have free drinks in the fridge but would like a recycling bin for the plastic bottles. Nice that the hotel is located next to parking but would like to be able to reserve a parking space when reserving the hotel rooms.

Katya K. Couples - 14/08/2019 Confirmed reviews ALL
« Friendly staff and great view »

I stayed at the Privilege Room for two nights, and the overall experience is very positive. The rooms are very clean, the view over the ocean is spectacular, the staff were very friendly and accomodating. The parking around the hotel is a bit of a challenge though. Understanding that I was there during a high season and the prices are a reflection of the overall market, I still found that the price-quality ratio was a bit off. Nevertheless, it was an enjoyable experience!

Bill Solo - 12/08/2019 Confirmed reviews ALL
« return to Biarritz »

Only a one day stay to visit friends who live next to the hotel. Nice room, nice staff, and wonderful beach and restaurants.

Lizzie Families - 12/08/2019 Confirmed reviews ALL
« Perfectly placed hotel in the centre of Biarritz. »

Very clean and comfortable rooms. Enjoyed the breakfast. Only one small gripe, we didn’t like the paper cups with the tea/coffee making facilities.

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