ibis Konstanz Hotel 3 stars

Customer review rating 4.5/5 1,951 reviews
ibis Konstanz
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+ 20 Services

Hotel extras

  • Right on the Seerhein and a short walk from the old town

  • 10 minute walk from the old town and the cathedral

  • Our hotel is located directly on the Lake Constance bike path

  • The Bodenseeforum Konstanz congress centre is 5 minutes away

  • Enjoy a glass of wine or delicious panini at our cosy bar

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Shoe shine machine
Catering
  • Breakfast
  • 1 bar(s)
  • Snack & beverage machine
Leisure and activities
  • Golf
  • Boat excursions
  • Bikes rental
Business services
  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Konstanz

Benediktiner Platz 9
78467
konstanz
germany

Tel: +49753145700

Fax: (+49)7531/4570100

Contact email

Check-in from 15h00

Check out up to 12h00

  • 1-5 / 6A :  1-6/9A/9B/908/12 BENEDIKTINER-,ST

  • By plane

    ZUERICH At 69.8km / 43.38 miles

  • By train

    KONSTANZ At 1.5km / 0.93 miles

GPS :47.668823, 9.177534

Your meetings and events

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General equipment

  • Meeting room

  • Day light

  • WIFI access

  • Syndicate rooms

  • Airconditioned meeting room

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When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 13
  • Views: City side, Courtyard side, River side *

* Subject to availability

  • Direct dial telephone

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 13
  • Views: City side, Courtyard side *

* Subject to availability

  • Direct dial telephone

Standard Room with 1 double bed and sofa

  • Max. number of persons: 4
  • Area: From 18
  • Views: City side, Courtyard side *

* Subject to availability

  • Direct dial telephone
Accessible room

Standard accessible room with two separate beds.

  • Max. number of persons: 2
  • Area: From 17
  • Direct dial telephone

Our restaurants and bars

BAR RENDEZ VOUS

Photo non contractuelle / Strictly non binding

Relax and enjoy. Have a snack or drink... The ideal meeting place for food-lovers, colleagues and friends.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Konstanz

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

1,951 reviews

tripadvisor

TripAdvisor Rating 4.0/5

867 reviews

Amazing customer service

Customer review rating 4.5/5

Abdo S. Couples - 25/03/2020 Confirmed reviews ALL

The lady at the reception desk was Amazing. She was very helpful and her performance was extraordinary. She had the answers ready for all questions and her confidence gave us plenty of assurance that our stay will be flawless and it was so. I think her name was Pecka

Dear ABDO S., We very much appreciate your comments regarding your stay at the ibis Konstanz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will forward your comment directly to Bianca! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards from Lake Constance Thorsten RAUBER General Manager
Customer review rating 4.5/5

Edgaras Business - 09/03/2020 Confirmed reviews ALL

- Poor food option for the breakfast. - Replenishment of breakfast buffet is slow (had to wait for boiled eggs and was late for the morning meeting). - Internet is extremely slow. - Staff was super good and checked me in couple of hours earlier, but possibility to check-in only after 15:00 is something I have never experienced before ever. - Some kind of a deal with local gym also would be nice. Only on the first afternoon it was not raining, so, was able to go for a run. Later, when it was raining, this was no longer option.

Dear EDGARAS , Thank you for taking the time to tell us about your experience at the ibis Konstanz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards from Lake Constance Thorsten RAUBER General Manager

Very nice hotel and a super staff

TripAdvisor rating 4.0/5

CGCruz_CH Family - 29/02/2020 TripAdvisor review

As a frequent traveller, I appreciate staying at hotel chains for its convenience and standardized facilities (you know what you'll get), however I was really impressed by Ibis Konstanz. Nice and spacious rooms, good breakfast and more over a super friendly and welcoming staff. Highlights to Bianca, she's just amazing, always welcoming me and my family with a large smile and has an outstanding customer orientation. On top of that, Konstanz is a very nice city to visit. Yes, we became regular customers there!

Dear Compass233583, thank you for your good feedback! I will forward your praise to Bianca, thank you for that! I wish you all the best! Kind regards from Lake Constance Thorsten RAUBER General Manager

Town stay

Customer review rating 4.5/5

Michael Solo - 30/01/2020 Confirmed reviews ALL

Good place in Town, easy find hotel and parking. Clean room and all place in hotel.

Dear MICHAEL V., We very much appreciate your comments regarding your stay at the ibis Konstanz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards from Lake Constance Thorsten RAUBER General Manager

great stay

Customer review rating 4.5/5

Tr Business - 29/01/2020 Confirmed reviews ALL

very kind and professional reception

Dear THOMAS R., We very much appreciate your comments regarding your stay at the ibis Konstanz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sunny greetings from Lake Constance Thorsten RAUBER General Manager

Ideal location at an affordable price.

Customer review rating 4.5/5

Bjoern Couples - 13/01/2020 Confirmed reviews ALL

Very pleasant stay. Nice hotel with friendly staff. Good location within walking distance to town, the river and lake.

Dear BJOERN M., We very much appreciate your comments regarding your stay at the ibis Konstanz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards from Lake Constance Thorsten RAUBER General Manager

Nice home feeling

Customer review rating 4.5/5

Ozgur Families - 02/01/2020 Confirmed reviews ALL

In general, I enjoyed the stay. One main problem with the hotel is that family type rooms locations seem to be the worst. Windows are just for get fresh air not to look outside as they only look to the other rooms which felt like prison. Location of the hotel is great. I had also some misunderstandings about the payment which I made in advance, somehow was not shown in the IBIS system which I had t pay extra until next day I can prove with the print outs that my payment was settled. Such mistakes makes little bit irritated for the start as I expect not to fight to prove myself rather than I wanted to have a short break from all these discussions.

Good Day Mr Y., Thank you so much for providing us with your feedback. Indeed you are correct, you have made prepayment for your booking, the only payment that had to be done still was the City Tax of Konstanz, this is why you still had to on the day of Arrival, this is never included in any booking confirmation and has to always be paid at the Reception directly. We hope to welcome you again here in Konstanz and at ibis Hotel. Until then, I wish you a lovely day further. Many kind regards from the wonderful Sunny town Konstanz your ibis Team

Great view

Customer review rating 4.5/5

Evaldo H. Couples - 26/12/2019 Confirmed reviews ALL

Everything was great

Dear EVALDO H., We very much appreciate your comments regarding your stay at the ibis Konstanz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sunny greetings from Lake Constance Thorsten RAUBER General Manager

I had a very enjoyable stay at Ibis Konstanz.

Customer review rating 4.5/5

Ann Solo - 22/12/2019 Confirmed reviews ALL

The people at the front desk were very friendly and helpful; the room was very comfortable.

Dear ANN S., We very much appreciate your comments regarding your stay at the ibis Konstanz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards from Lake Constance Thorsten RAUBER General Manager
Customer review rating 4.5/5

Calixto Solo - 06/11/2019 Confirmed reviews ALL

I had a great experience and no issues at all.

Dear CALIXTO H., We very much appreciate your comments regarding your stay at the ibis Konstanz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thorsten RAUBER General Manager
Customer review rating 4.5/5

Anonymous Couples - 04/11/2019 Confirmed reviews ALL

Super!

Lieber Herr W., Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen vom Bodensee Thorsten RAUBER Direktor

A well Run Hotel

TripAdvisor rating 4.0/5

Alan C Couples - 02/11/2019 TripAdvisor review

Overall we were very satisfied with our 4 day stay..We had problems with establishing a wifi connection which the reception staff were not able to resolve. Our only criticism was that the reception staff were not able to answer simple questions which clients might reasonably ask; for instance , where was the bus stop to get back to the Main Rail Station.

Dear Alan C., thank you for your feedback! I will take your comments with me to the next team meeting. Kind regards from Lake Constance Thorsten RAUBER General Manager

It was a pleasure staying at IBIS, Konstanz.

Customer review rating 4.5/5

Mary A. B. Business - 01/11/2019 Confirmed reviews ALL

Loved that I. was given room 218, my favourite room. My business rewuires me to work a bit in the evening and looking out the window at the lake was wonderful and inspiring

Dear MARY ANN B., We very much appreciate your comments regarding your stay at the ibis Konstanz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sunny greetings from Lake Constance Thorsten RAUBER General Manager

Perfect

Customer review rating 4.5/5

Alicja K. Business - 28/10/2019 Confirmed reviews ALL

Very nice and helpful staff, room was perfectly clean

Dear ALICJA K., We very much appreciate your comments regarding your stay at the ibis Konstanz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With kind regards from Lake Constance Thorsten RAUBER General Manager

Fantastic service

Customer review rating 4.5/5

Angelique Business - 28/10/2019 Confirmed reviews ALL

I can’t thank enough Elena and her German colleague (short hair with glasses) who after a very strenuous effort using several tools managed to unblock the cloth stuck under the zip of my handbag. Otherwise I wouldn’t be able to access my money, passport, phone etc

Dear ANGELIQUE P., We very much appreciate your comments regarding your stay at the ibis Konstanz. It is always a pleasure to receive positive feedback. I will share your comments with Elena and Bianca! I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With sunny greetings from Lake Constance Thorsten RAUBER General Manager

Nice hotel

TripAdvisor rating 4.0/5

Flyer100687 Couples - 27/10/2019 TripAdvisor review

Good location, although not in the city center. Large (public) parking garage, excellent breakfast and everything was always restocked when necessary. Very clean rooms, quiet neighborhood. Bathroom ventilation could be improved.

Dear Flyer100687, thank you for your 1th class feedback! Sunny greetings from Lake Constance Thorsten RAUBER General Manager

Gut

Customer review rating 4.5/5

Anonymous Business - 12/10/2019 Confirmed reviews ALL

Gut

Lieber Thomas Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen aus Konstanz Thorsten RAUBER Direktor

Room too small for a weeks holiday for two people.

Customer review rating 4.5/5

Mr &. M. H. Couples - 09/10/2019 Confirmed reviews ALL

We were never informed about the roadworks outside therefore found the walk from the station to the hotel very difficult with the suitcases. Returning to the station we had to get a taxi. Had we known this we would have stayed in a more central hotel. The room was very small & we could only just walk round the beds. We asked of there was a larger room but this was overlooking the roadworks & also not available. Not enough hanging space for 7 days clothes. Our feelings were that this room was only suitable for one person & it should have been priced as such. At times it was quite hot but we were unable to open the window due to the roadworks below.

Dear Mr and Mrs H.,, Thank you for the review of our hotel! We apologize, that we not reached your expectations. We are an ibis Hotel, made for short city trips. We have some more spacious rooms with around 20 m². I wish you all the best! Kind regards from Lake Constance Thorsten RAUBER General Manager

Overall nice experience

Customer review rating 4.5/5

Guillaume Couples - 08/10/2019 Confirmed reviews ALL

We arrived in late morning and as expected, our room (314) was not ready, so we could leave our luggages at their storage room free of charge, good point. We got plenty of information to spend some time in the town and visit a bit, so this was welcoming. Room was clean, had a nice view, of decent size for a three star hotel. Umbrellas available at the reception if needed against a deposit. Towels a bit rough, bed wasn't to my taste nor the pillows but fine for a few days. Silent hotel in general, walls were isolated enough so that I don't hear the neighbour. Good breakfast (Waffles!!) and refilled quickly if something is missing. If I have to give bad criticism, it is concerning the price: I paid 271€ for two nights breakfast included city taxes included. To me this is an insane price. Ok I know this is Konstanz, a touristc area, I know you are looking at the competition around, the availability, and this was a bank holiday weekend in Germany but that should not give free pass to jack up the prices of the room to whoever decides on the prices, because overall yeah my stay was good, I would even say flawless, but not worth the money I paid! As an example, after Konstanz we stayed 2 nights in a superior room in a FOUR star international chain hotel in the middle of Zurich (by any means no cheap place), we paid 220€ breakfast included... Would I go back to Ibis Konstanz? Most definitely, but not if the rate is that high!

Dear GUILLAUME D., We very much appreciate your comments regarding your stay at the ibis Konstanz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With sunny greetings from Lake Constance Thorsten RAUBER General Manager

Lack of promised air conditioning

Customer review rating 4.5/5

Julie T. Couples - 01/10/2019 Confirmed reviews ALL

Booked hotel as it was advertised aa having air conditioning. On arrival were told it had been "turned off" for the season. While it was not overly hot, there was only a small window and the rooms were warm and stuffy. Couldn't leave windows open at night due to traffic noise and mosquitos.

Dear GREG C., Thank you for taking the time to tell us about your experience at the ibis Konstanz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thorsten RAUBER General Manager
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