ibis Yerevan Center

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ibis Yerevan Center 3 stars

Customer review rating (ALL Rating) 4.5/5 436 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Premium location in city center, on the main pedestrian shopping street.

  • Brand new hotel, open since December 2016.

  • Non-smoking hotel.

  • All needed facilities: restaurant with summer terrace, 24/7 bar and free parking for guests.

  • 7 meeting rooms fully-equipped, with daylight and fast free Wi-Fi internet.

Hotel location

ibis Yerevan Center

Northern Avenue 5/1
0001 YEREVAN
Armenia

Telephone +374 10 595959

Fax +374 10 595917

Contact email

  • By plane

    ZVARTNOTS INTERNATIONAL AIRPORT At 12km / 7 miles - Shuttle paying

  • By train

    YEREVAN STATION At 3km / 1 miles

GPS:40.181252, 44.515333

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

IBIS KITCHEN

Offering innovative and varied cuisine to satisfy all your cravings, whether it be for something sweet, savory...or both! Take a culinary journey in our ibis Kitchen restaurant. Open 7 days a week, from noon to 11:00pm.

Your meetings and events

Modern meeting rooms with all required facilities, such as projector, screen, unlimited water in dispenser, notepads, pens, flipchart. Specially designated catering area.

Room descriptions and layouts

9 

meeting rooms

From 1 to 150 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

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  • Convert different units of measurement and make organising your events easier.

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Our accommodation(s)

Our guest reviews

Our guest reviews for
ibis Yerevan Center

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  436 reviews

TripAdvisor Rating  4.5/5  503 reviews

Certificate of excellence 2022

It’s a good stay staff is cheerful and helpful

Customer review rating 4.0/5

Dr N. D. S. Solo - Confirmed reviews ALL

Excellent

Dear Nilani, Thank you for your positive feedback! We are so happy to know that you had an excellent stay with us and so appreciate your kind words in regards to our outstanding staff. It was a great pleasure to have you staying with us and we hope to welcome you back very soon. Sincerely, Narine Babayan Deputy Reservations Manager

Customer review rating 1.5/5

Zareh P. Business - Confirmed reviews ALL

Unhappy during check in they ask the whole amount to be paid upfront, so I had to pay 14 days during checking in, they didn’t want to wait for the next. I had to pay a deposit to cover my meals, which is so low level practice treating patrons like criminals. Cleaning lady didn’t change my bed sheets according to schedule, hotel practice is to change bed sheets every 3 days but it happened every 5 days. I complained several times but in vain. When checking counter gets busy, they get stressed out and start answering rudely, they lose it.

Dear Zareh, Thank you for taking the time to tell us about your experience at the ibis Yerevan Center. We are deeply sorry that your experience did not meet your expectations; please allow me to express our sincerest apologies. Please, kindly note that here, at ibis, we are trying to keep brand all standards and regulations regarding the payment, cleaning, etc. We appreciate sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Narine Babayan Deputy Reservations Manager

Outstanding location

Customer review rating 4.5/5

Rafeeq E. Families - Confirmed reviews ALL

Clean, efficient and some exceptionally warm, helpful staff at the front desk.

Dear Rafeeq, We very much appreciate your comments regarding your recent stay at the ibis Yerevan Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Narine Babayan Deputy Reservation Manager

Reception team needs more training.

Customer review rating 2.5/5

Faisal M. Friends - Confirmed reviews ALL

I have received confirmation regarding the connected room I requested. Still, unfortunately, the reception staff was unsure what she was doing, and also we stayed 30 minutes to get the room!!! I asked for the complimentary drinks as I am a silver member, and they said this is not available in Armenia, I showed her the benefits mentioned on the website, but she couldn’t understand that, which was strange!! I will not stay at This hotel again.

Dear Faisal, Thank you for taking the time to tell us about your experience at the ibis Yerevan Center. We are deeply sorry that your experience did not meet your expectations; please allow me to express our sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Narine Babayan Deputy Reservations Manager

Perfect location, tasty breakfast, comfy beds

Customer review rating 5.0/5

Diana Solo - Confirmed reviews ALL

The best location in the city, tasty breakfast (European dishes as well as some local cuisine). Comfy beds and pillows. Very clean (room, hallways, actually everywhere). Very nice and helpful staff. They helped me with my last minute excursion, in 15min the transfer was waiting for me! I couldn't wish more, thanks a lot for my stay in Yerevan! :)

Dear Diana, On behalf of the team, a great thank you! We are really happy to hear that your enjoyed your stay in every aspects and that the value of our staff has being recognized so highly and positively by you. It was a real pleasure to have you staying with us and we hope to welcome you back very soon. Sincerely, Narine Babayan Deputy Reservations Manager

So so

Customer review rating 3.0/5

Alex Couples - Confirmed reviews ALL

Tiny room and poor breakfast, but nice location and personal.

Dear Aleksandr, Thank you for taking the time to review your recent stay at the ibis Yerevan Center. It is a pleasure to hear that you enjoyed your stay and were satisfied with our location and personal. As for the breakfast, we are sorry that we could not meet your expectations. We provide breakfast buffet with the variety of hot and cold dishes, fresh fruits, crispy croissants, and much more. We hope to welcome you again and be more convincing during your next visit. Sincerely, Narine Babayan Deputy Reservations Manager

Location is v.good

Customer review rating 5.0/5

Kamlesh N. Families - Confirmed reviews ALL

Staff is v.kind and cooperative,neat and clean hotel

Dear Kamlesh n., We very much appreciate your comments regarding your recent stay at the ibis Yerevan Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Narine Babayan Reservation Agent

Bad preparation

Customer review rating 2.5/5

Mamikon Couples - Confirmed reviews ALL

There was no shampoo or dental floss in the hotel. When I mentioned this at the reception, instead of apologizing, I was told that this is provided only in premium rooms. I stayed with you last year and there was no such problem, as far as I remember. In any case, with the cost of a night's stay of 31,000 drams, adding one toothbrush and toothpaste should not be a problem. In extreme cases, you can raise the cost of living to 32,000, but include it all. I think that the main criterion for re-choosing a particular hotel is the convenience of staying there last time. In this case, such a small thing as morning shower accessories will push me away from choosing Ibis when I next visit Yerevan

Dear Mamikon, Thank you for taking the time to tell us about your experience at the ibis Yerevan Center. I am sorry that your experience did not meet your expectations. Please, kindly note that all our rooms are equipped according to ibis brand standards; we provide extra amenities in our Premium rooms. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to welcome you back very soon. Sincerely, Narine Babayan Reservation Agent

Perfect location

Customer review rating 5.0/5

Aline K. Friends - Confirmed reviews ALL

As usual, I was completely satisfied with my stay at IBIS Yerevan Center. Comfortable room, friendly and helpful staff.

Dear Aline, On behalf of the entire team, I would like to thank you for the amazing feedback you took the time to share! We are enormously glad to discover that once again we managed to meet your expectations. It is a great pleasure to have staying with us and we all look forward to greeting you again very soon. Sincerely, Narine Babayan Reservation Agent

Central location!

Customer review rating 4.5/5

Artur G. Business - Confirmed reviews ALL

Have been staying at Ibis Yerevan Center several times, and the location of the hotel is the main reason I chose to stay here. Another important reason is the underground parking! The staff was very pleasant and supportive!

Dear Arthur, We very much appreciate your feedback and your loyalty to the ibis Yerevan Center! We are pleased to know that once again you were satisfied with our hotel and that the value of our staff has being recognized so highly and positively by you. We all looking forward to greeting you again very soon. Sincerely, Narine Babayan Reservation Agent

Gratulujem location

Customer review rating 4.5/5

Simona Couples - Confirmed reviews ALL

Perfect location. In the hear of Yerevan. Close to restaurants and coffee shops. Though it's in the busy city center it's not noisy. Free parking provided

Dear Simona, We very much appreciate your comments regarding your recent stay at the ibis Yerevan Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Narine Babayan Reservation Agent

Well located

Customer review rating 4.0/5

Anton Couples - Confirmed reviews ALL

Great breakfast

Dear Anton, We very much appreciate your comments regarding your recent stay at the ibis Yerevan Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Narine Babayan Reservation Agent

Customer review rating 5.0/5

Marina V. Solo - Confirmed reviews ALL

Perfectly hotel ,in down town Yerevan,tnx so much Ladys at reception Sire and Ane Gh

Dear Marina, We very much appreciate your comments regarding your recent stay at the ibis Yerevan Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Narine Babayan Reservation Agnet

Well located and comfortable stay

Customer review rating 4.5/5

Tinatin Business - Confirmed reviews ALL

Location of the hotel is very good. Service is excellent. Good breakfast and comfortable bed.

Dear Tinatin, Thank you so much for this nice review! We are enormously glad to discover that you had a comfortable stay with us and that the service provided was at the highest. We all look forward to greeting you again in the near future. Sincerely, Narine Babayan Reservation Agent

Perfect location, friendly staff, very clean accommodation

TripAdvisor rating 5.0/5

Tomssons Business - TripAdvisor review

The hotel is situated at the heart of the city center, which makes it easier to walk around to visit the main attractions. Helpful and friendly staff who are ready to help you at all times. Clean and comfortable rooms.

Dear Tomssons, Thank you very much for this nice review! It is a great pleasure to know that you enjoyed your stay with us and that our friendly staff was so helpful to you. We hope you had a safe trip back home and we hope to welcome you back in the near future. Sincerely, Narine Babayan Reservation Agent

Great place to visit & the staff were attentive and proactive

TripAdvisor rating 5.0/5

xavier-france-xavier Friends getaway - TripAdvisor review

it's a Nice place for forum, tourism and the hostesses of the reception including also the manager were attentive and proactive. The hotel was very clean and the smoothie and milkshake from the bar was yummy The restaurant was also good and the waitresses was attentive

Dear Xavier, Thank you so much for this wonderful review! We are enormously happy that you thoroughly enjoyed your stay with us and truly appreciate your kind comments in regards to our staff. It was a great pleasure to see you among our guests and we hope to welcome you back very soon. Sincerely, Narine Babayan Reservation Agent

Wonderful place

TripAdvisor rating 5.0/5

ypotter666 Business - TripAdvisor review

I really enjoyed my stay at ibis Yerevan Center. The location is central. Staff members are extremly friendly and helpful. The room is tidy. I had a nice view from my window. It is not the cheapest hotel in the local standard, but definately deserves the price. Oreally, it was an amazing experience.

Dear Guest, Thank you very much for this wonderful review you took the time to share. We are so happy to hear about your amazing experience with us. Your feedback is highly appreciated and will inspire our team to provide even better service to our guests. We look forward to greeting you again soon. Sincerely, Narine Babayan Reservation Agent

Loyalty recognized and rewarded

TripAdvisor rating 5.0/5

Sanjay V Solo travel - TripAdvisor review

I have always said that its the people who make the difference. This was the case with this hotel. I reached very early in morning and they accommodated my request for an early check in. Room upgrade and the pleasant check in made me feel extremely welcome. The hotel is very well located in the city center and close to all the food and shopping areas.

Dear Sanjay, We very much appreciate your comments regarding your recent stay at the ibis Yerevan Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Narine Babayan, Reservation Agent.

Good hotel and the great location

TripAdvisor rating 5.0/5

ruddd2018 Business - TripAdvisor review

The hotel is located in the center of the city and corresponding to all ibis requirements. The personnel is friendly and helpful. The breakfast is tasty and the lobby bar is good as well. I was enjoyed the stay completely

Dear guest, We very much appreciate your comments regarding your stay at the ibis Yerevan Center. It is very important to us to receive feedback from our guests. This helps us to eliminate mistakes or misunderstanding and improve quality of service. Thank you for appreciating the work of our team members. We hope you had a safe flight back home, and we hope to welcome you again. Sincerely, GM Assistant, Seda Chakhoyan

Location and Comfort -Yerevan Ibis

TripAdvisor rating 3.0/5

Nasim A Solo travel - TripAdvisor review

Functional, Basic, Clean and Comfortable. If one is looking for these in a hotel, Ibis Yerevan would\ be a wise choice The hotel location is excellent with the city centre just steps away. Some of the main monuments and tourist attractions are all within a short comfortable walking distance. Staff is very friendly and professional.

Dear Nasim, We very much appreciate your comments regarding your stay at the ibis Yerevan Center. It is very important to us to receive feedback from our guests. This helps us to eliminate mistakes or misunderstanding and improve quality of service. Thank you for appreciating the work of our team members and for choosing us. We hope you had a safe flight back home. Sincerely, GM Assistant, Seda Chkahoyan

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