Novotel Suites Den Haag City Centre Hotel 4 stars

Customer review rating 4.5/5 5,406 reviews

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ALLSAFE approved hotel

Novotel Suites Den Haag City Centre
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Hotel extras

  • An ALLSAFE NSF certified hotel.

  • Modern and spacious suites with microwave, TV,fridge etc.

  • Bathroom with bathtub and separate rainshower.

  • A fitness center and free massages on Wednesday evenings in our lounge

  • Stay longer and get more discount. Up to 35%!

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • LATE CHECK-OUT UP TO 5PMPaying
  • Shoe shine machine
  • Boutique GourmandePaying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Fitness centre
  • Massage
  • Boat excursionsPaying
  • Bicycles rentalPaying
Information message

Hotel location

Novotel Suites Den Haag City Centre

Grote Marktstraat 46
2511 BJ
den haag
netherlands

Tel: +31708505180

Fax: (+31)708505199

Check-in from 14h00

Check out up to 12h00

  • By plane

    AMSTERDAM SCHIPHOL At 45.6km / 28.33 miles

  • By plane

    ROTTERDAM- THE HAGUE AIRPORT At 21.2km / 13.17 miles

  • By train

    DEN HAAG CS At 2.5km / 1.55 miles

GPS :52.077007, 4.313045

Our accommodation(s)

Our modern suites are designed for you to work, relax or socialise. You can enjoy the view of the bustling shopping street of The Hague. All the suits are equipped with free Wi-Fi, microwave, flatscreen TV, refrigerator, bathroom with bath and rainshower.

Suite to accommodate 2 adults and 1 child.

  • Max. number of persons: 3
  • Area: From 30 m² / 323 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

A modern suite for work and relaxation.

Accessible room
  • Max. number of persons: 4
  • Area: From 30 m² / 323 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Family Suite for 3 to 4 persons

Accessible room
  • Max. number of persons: 4
  • Area: From 32 m² / 344 sq ft
  • Views: City View *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)
Suites

Our restaurants and bars

LA BOUTIQUE GOURMANDE

Type of cuisine: International

Although we do not have a restaurant, our 24/7 Boutique Gourmande offers a range of savory and sweet options, including prepared meals, salads and desserts. You can eat breakfast, lunch, dinner or snacks in the lounge or in your suite.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

Here, our guests can enjoy a drink and relax in comfortable armchairs. The decor, lighting and music have all been designed to help you unwind after a busy day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Suites Den Haag City Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

5,406 reviews

tripadvisor

TripAdvisor Rating 4.5/5

745 reviews

In the heart of the city

Customer review rating 4.5/5

Mrs M. M. Families - 16/10/2020 Confirmed reviews ALL

We arrived and everyone was friendly and courteous. Hotel was clean.

Dear MOIRA M., It is really great to read that you enjoyed your stay with us!. Your compliment about my colleagues at the reception is very rewarding. Thank you for that! I will definitely let them know. I'm sorry that you were not totally happy with our WiFi. I will make sure that our Technical Department gets notified about this. Thank you again and have a wonderful day! Kind regards, Emma den Ouden

Very well located!

Customer review rating 4.5/5

Jasir G. Couples - 12/10/2020 Confirmed reviews ALL

The hotel is in a great location, the staff is very friendly and attentive. The room is great, but what keeps the experience from being a 10 out of 10 for me is the bed. The bed is too hard and uncomfortable to sleep on.

Dear JASID G., First of all I would like to thank you for taking the time to tell us about your stay with us. It is great to read that you liked how spacious our rooms are. Also your compliment about my colleagues is very rewarding. Thank you for that! I am sorry to read that you did not like the bed. This is very personal and varies per person. Nevertheless thank you again for your review and we hope we may welcome you again. Kind regards, Emma den Ouden

Well located

Customer review rating 4.5/5

Jas Business - 12/10/2020 Confirmed reviews ALL

Well located and friendly

Dear JASPER B., Dear JASPER B., Thanks a lot for telling about your stay with us! We really appreciate receiving feedback. We are happy that overall you enjoyed our location and the service my colleagues have provided. I will share your compliments with them. However you rated your accommodation a 7. Could you inform me how we can approve this to make it better please? Thank you again and we hope to hear from you again. Kind regards, Emma den Ouden

Perfect socially distanced stay

Customer review rating 4.5/5

Gh Business - 11/10/2020 Confirmed reviews ALL

I stayed at the Novotel suites while moving to The Hague. The coronavirus measures at the hotel were excellent. The room very comfortable and it was useful to have a kettle and a microwave also. Thank you very much to the hotel and staff for a very comfortable stress free stay.

Dear GAITEE H., Thank you very much for writing this kind review. It is very great to read that you enjoyed your stay with us. We are really happy that we could contribute to a very comfortable stress free stay and moving. It is great to read that you liked how comfortable our rooms with a kettle ad a microwave. Also your compliment about my colleagues is very rewarding. Thank you for that! Thank you again and have a wonderful day! Kind regards, Emma den Ouden

Very good location

Customer review rating 4.5/5

Suzan Couples - 04/10/2020 Confirmed reviews ALL

the staf is very friendly. shedi made my stay more comfortable and he was very caring.

Dear SUZAN, Thanks a lot for telling about your stay with us! We really appreciate receiving feedback. especially when it is such a nice one as yours. We're happy that you enjoyed our location and the service my colleagues and in particular Shadi have provided. I will share your compliments with him. I will know for sure that this will bring a big smile on his face. Thank you again and we hope to see you again. Kind regards, Novotel Suites The Hague Emma den Ouden
Customer review rating 4.5/5

Dimitrova Families - 23/09/2020 Confirmed reviews ALL

The hotel is cleaned. We liked a lot the room and the kids too. The stuff was nice and helpful. The only thing we didn't like was the fact we had to have 30 % off from the parking and the ticket we received when we checked out didn't work and in the end we had to pay 32 euros for the Q-Park. I believe if the hotel promise something like this they need to execute it.

Dear MRS N., Thank you very much for taking the time to fill in our questionnaire. We very much appreciate your comments regarding your stay at the Novotel Suites Den Haag City Centre. Service and quality are very important to us so it is always a pleasure to receive positive feedback. I will share your comments with our team, especially your feedback regarding the parking. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Novotel Suites Emma den Ouden
Customer review rating 4.5/5

Pavel J. Families - 21/09/2020 Confirmed reviews ALL

The location is great and staff is friendly. But please clean the carpets in the rooms and especially in the hallway. It's such a turn off.

Dear mr. J., First of all we would like to thank you for taking the time to fill in our questionnaire. We very much appreciate your comments regarding your stay at the Novotel Suites Den Haag City Centre. Service and quality are very important. That is why we appreciate your feedback regarding the carpet in the hallways and the rooms itself. We take this very seriously. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Novotel Suites Emma den Ouden

Pleasant stay in the heart of Den Haag

TripAdvisor rating 4.5/5

Larissa D 20/09/2020 TripAdvisor review

Me and my 12 year old daughter were unexpectedly stuck in Den Haag while we were waiting for our travel plans to clear. Originally we were supposed to stay for 4 nights but ended up staying for 24 night. We've had a great service and care from all the stuff at the hotel, but most caring and friendly were Shadi, Benjamin and Nus. We really appreciated the comfort and cleanliness of the rooms and the hotel central location: close to lots of shops, restaurants, historic buildings and public transportation.

We stayed 8 nights for work and enjoyed the service, the facilities and the friendly staff very much. Location is super!

Customer review rating 4.5/5

Debby Business - 17/09/2020 Confirmed reviews ALL

Great stay at Novotel Suites in De Haag. Location is great. Staff is super friendly and helpfull. The rooms are spacious, good bed, efficient working space, lights and great bathroom. Tip; move the TV towards the bathroom to enjoy the ultimate relaxed bathing time!

Dear DEBBY R., Thank you very much for taking the time to fill in our questionnaire. We very much appreciate your comments regarding your stay at the Novotel Suites Den Haag City Centre. Service and quality are very important to us so it is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Novotel Suites Emma den Ouden

Our xth time staying here. We simply love it!

Customer review rating 4.5/5

Kelly W. Families - 16/09/2020 Confirmed reviews ALL

Everything was fantastic! The microwave in the room is very helpful when we travel with 2 kids. The rooms that we stayed in always came with a separate bath and shower. Housekeeping was done daily and perfectly. Customer service personnel are always helpful. Always great to stay here. Oh and yes, not to forget the really convenient location - you step out and it's the shopping strip. What's there not to love!? Thanks for everything

Dear Kelly, Thank you very much for taking the time to fill in our questionnaire. We very much appreciate your comments regarding your stay at the Novotel Suites Den Haag City Centre. Service and quality are very important to us so it is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Novotel Suites Emma den Ouden

Well located

Customer review rating 4.5/5

Winnie Solo - 07/09/2020 Confirmed reviews ALL

I really like this hotel. The location is perfect, rooms are quiet, staff is friendly.

Dear mrs. V., Thank you very much for taking the time to fill in this review. And great to read that you enjoyed your stay. It is always a pleasure to receive positive feedback. We will share your comments with our team because I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Novotel Suites Emma den Ouden

Very well located

Customer review rating 4.5/5

Matthias Couples - 05/09/2020 Confirmed reviews ALL

Friendly staff and comfortable rooms

Dear mr. L., Thank you very much for your very positive review regarding your stay at the Novotel Suites Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as service and quality are very important to us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Novotel Suites Emma den Ouden

Great

Customer review rating 4.5/5

Anonymous Couples - 30/08/2020 Confirmed reviews ALL

We stayed 1 week. The first day the Bath had a default and we moved rooms. after evrything was perfect. Thanks for the great service

Perfect birthday weekend

Customer review rating 4.5/5

Octafiandri H. Couples - 25/08/2020 Confirmed reviews ALL

I decided to book Novotel for my boyfriend's birthday and it was the right decision. Shadi at the reception put us in room 403 and it was literally THE BEST spot and the birthday surprise went exactly to the plan. The hotel itself is located exactly in the city center and makes everything reachable by walking. All Novotel staff were super friendly, they even asked us to leave our suitcase with them after the checkout. The only missing point for a perfect 10 is due to the usual Novotel amenities. However, we assume this is probably a corona related situation. Overall, we are very happy. We will be back again for another romantic hideaway in the Hagues. Thank you Novotel & Shadi <3

Very good stay

Customer review rating 4.5/5

Hans V. Families - 23/08/2020 Confirmed reviews ALL

We celebrated my wife's birthday by staying in a hotel for a night with our two boys (6 and 8 years old). It was a very pleasant experience. Nice chamer, friendly personnel and excellent location in the city.

Modern and friendly and pets allowed!

Customer review rating 4.5/5

Luis V. Couples - 20/08/2020 Confirmed reviews ALL

They like Dogs! We only travel with our dog ! Not everywhere are pets allowed, that’s why we booked Novotel

Great location, spacious rooms

Customer review rating 4.5/5

Stefanie Friends - 17/08/2020 Confirmed reviews ALL

We had a nice stay, the hotel was centrally located and clean. The room was very spacious. We had a bath and a separate shower. The breakfast was well organized.

Dear mrs. D., We very much appreciate your comments regarding your stay at the Novotel Suites Den Haag City Centre. Service and quality are very important to us so thank you again for your feedback. It is always a pleasure to receive positive feedback. We will share your comments with our team. I am sure that this feedback will be an encouragement to all of our staff to keep up the good effort. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Emma den Ouden

Excellent location, very well designed rooms, and really friendly staff.

Customer review rating 4.5/5

Nishant Solo - 11/08/2020 Confirmed reviews ALL

The suites are very well designed. Comfortable and airconditioned. The location is fantastic and absolutely unbeatable. The staff is friendly, and the hotel makes you feel safe with lots of attention to cleaning.

Corona-adjusted stay in my usual hotel

Customer review rating 4.5/5

Frans Solo - 16/07/2020 Confirmed reviews ALL

The hotel took some useful corona-precautions for my stay this time. The staff is very friendly and helpful, and the accomodation is good.

Could have been better

Customer review rating 4.5/5

Anonymous Business - 24/03/2020 Confirmed reviews ALL

I have stayed at this hotel several times for the location, kitchenette in the suite and overall the more homey feel of the place. My last trip though was just as the coronavirus alerts happened and I was really disappointed in the level of sanitation and cleanliness of my room. It was badly cleaned, curtains had stains on it, the floor was not hoovered well, and the sofa was slightly manky. Previous stays have been better but with the now heightened awareness on cleanliness, I had to go out and buy products to clean the room before I slept in it. Not please at all.

Dear Ms. H., First of all, thank you for taking the time to inform us about your experience at the Novotel Suites Den Haag City Centre. I am really sorry to hear what you have experienced with us. This is not at all the quality of service where we stand for as a hotel. We had a meeting with the cleaning department about this review and we will make sure this will not happen again. We would like to welcome you as a guest again in the future to show you our standards. Best regards, Renate Operations Manager Novotel Suites Den Haag City Centre

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