Hotel - Novotel Lyon Confluence
Novotel Hotel Novotel Hotel

Novotel Lyon Confluence Hotel

4.0/5 1,698 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Japanese
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Shoe shine machine
  • Room for hearing impaired guests

Leisure and activities

  • Fitness centre
  • Babysitting on request
  • Boat excursions  (Nearby)
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:00-24:00
    • Opening hours : Week-end 19:00-24:00

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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In partnership with Travelcar, the hotel offers guests simple, great-value car rental.

Hotel location

Companies and event centres nearby

Company

BANQUE DE FRANCE0.5 km / 0.31 mi COLAS0.9 km / 0.56 mi EIFFAGE0.5 km / 0.31 mi EURONEWS0.3 km / 0.19 mi GDF SUEZ-COFELY0.3 km / 0.19 mi HOTEL DE REGION0.3 km / 0.19 mi LE PROGRÈS0.1 km / 0.06 mi MÉRIAL3 km / 1.86 mi SNCF0.8 km / 0.5 mi TOTAL5 km / 3.11 mi
BIOMERIEUX15 km / 9.32 mi CONSEIL RÉGIONAL0.1 km / 0.06 mi ERAI50 km / 31.07 mi GDF SUEZ0.7 km / 0.43 mi GL EVENT0.3 km / 0.19 mi LE PROGRES0.5 km / 0.31 mi MERIAL0.95 km / 0.59 mi SANOFI0.95 km / 0.59 mi TOSHIBA0.5 km / 0.31 mi UNIBAIL0.5 km / 0.31 mi

Congress centre

L'EMBARCADÈRE0.5 km / 0.31 mi PALAIS DES CONGRES19 km / 11.81 mi

Your meetings and events

Looking for a comfortable meeting space conducive to sharing and creativity? The Novotel Lyon Confluence hotel has it covered! We have expanded to offer modular spaces and a cozy room for fantastically efficient meetings!Enjoy an enhanced experience at the city's best-connected facility! Choose our innovative meeting space and feel the difference. We have six modern and ergonomic rooms with top-of-the-range equipment for efficient study days,as well as comfortable, spacious and welcoming spaces to optimize performance.

Novotel Lyon Confluence Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CHARLEMAGNE 42 m2 3 m 32 15 32 18 20
PRESQU'ILE 53 m2 3 m 48 19 48 24 20
EUREK@ SAÔNE 60 m2 2 m 15 15 15 0 0
EUREKA RHONE 70 m2 2 m 15 15 15 0 0
EUREK@ CONFLUENCE 120 m2 2 m 50 15 15 0 0
RAMBAUD-PRESQU'ILE-CHARLEMAGNE 150 m2 3 m 150 60 150 80 80
    • Screen
    • Flipchart
    • TV with VCR
    • Meeting room
    • Audio and video equipment
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Airconditioned meeting room
    • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

With their contemporary and completely modular design, Novotel's spacious rooms are true living spaces and can be adapted to suit all requirements.All of the rooms at the Novotel Lyon Confluence hotel are equipped with LCD TV, free WIFI as well as a minibar, tea/coffee-making facilities and safe. For up to 2 adults and 1 child, with the possibility to reserve connecting rooms for families.

  • 150 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 84 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer at reception
    • Keycard-operated door locks
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 ALL Rating 7,666 reviews

Our guest reviews for
Novotel Lyon Confluence

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,698 reviews
William G. Couples - 02/12/2019 Confirmed reviews ALL
« Friendly helpful staff »

We enjoyed our stay in Lyon. We had an issue with lack of a hot shower in the morning. We mentioned it to reception when we were checking out. The receptionist apologised and reported it and gave us free overnight parking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Michael B. Business - 25/11/2019 Confirmed reviews ALL
« not good »

Uncomfortable bed, uncomfortable pillows, noise from machinery all night, below average breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael b., Thank you for taking the time to tell us about your experience at the Novotel Lyon Confluence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

David B. Couples - 17/11/2019 Confirmed reviews ALL
« Nice hotel, but restaurant a problem »

Great room looking out over the water. Had to change room because of cigar smoke. The hotel is in a very busy shopping centre with a totally inadequate number of restaurants with queues at all open restaurants. The hotel has very minimal hours at lunchtime for its restaurant with a dinner menu that is very limited and not very inspiring. Excellent parking

Our hotel has responded to the review
Our hotel has responded to the review

Dear David B., Thank you for taking the time to tell us about your experience at the Novotel Lyon Confluence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Couples - 16/11/2019 TripAdvisor review
« nice hotel, with parking »

In a new shopping centre, the rooms are far better than normal. Had to change rooms as cigar smoker had stunk out the roomRestaurant OK but limited menu and hours. A bit of a problem s the huge number of people in centre fill the restaurants near by with queues out the door. improve the restaurant and you would have a great hotel, or if you like to wait for hours outside a restaurant, this is the place for you

Bf Families - 13/11/2019 Confirmed reviews ALL
« Very good hotel and excellent service »

All perfect. Very friendly staff from the front desk to the cleaning lady. I would highly recommend it. My only negative point is that you have to pay for the parking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Leo Couples - 05/11/2019 Confirmed reviews ALL
« Still our preferred hotel for Lyon, but parking is an attention point »

We enjoyed our stay in the Novotel Lyon Confluence as much as the many previous times, because of its nice location and setting, friendly staff and good service, and navette to the city. However, for the first time we had at problem with finding a parking place: it took us more than an hour to get a place. The commercial center was flooded by customers because of some commercial action and because the hotel parking is no longer restricted to hotel guests, the whole parking was blocked by an endless stream of cars looking for a place.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Amedee V. Families - 05/11/2019 Confirmed reviews ALL
« Confortable and service as expected. »

Stay was as expected, the only remark would be that when we came back from our diner outside the hotel, the car park reserved for the hotel was full, we had to park outside the reserved area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Harry P. Business - 30/10/2019 Confirmed reviews ALL
« A place of first choice in Lyon at the hart of the confluence »

As usual, perfect from checking to check out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Harry P., We very much appreciate your comments regarding your stay at the Novotel Lyon Confluence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Francis H. Business - 29/10/2019 Confirmed reviews ALL
« Mr Francis H. »

The hotel was pleasant but the overall stay was ruined by having my jumber (pullover) stolen at breakfast. At 10:10 (Wednesday 23rd) myself and 2 colleagues were still at the breakfast table with staff clearing up around us. We were the only 3 guests still in the area. We moved from the breakfast area to the bar area to work, which is in the same area. By the time i had set up my laptop (5 minutes maximum) I realised that i had left my jumper on the back of my chair. Staff had cleared our table and tables had been rearranged. I asked the staff if they had seen my pullover but they said no quite abruptly. We had seen no one else enter the dining / bar area in the few minutes that i was setting up my laptop. I asked at reception but had been told nothing had been handed in. As an Accors member i was extremely disappointed by both the fact my item had been stolen and by the staff attitude.

Our hotel has responded to the review
Our hotel has responded to the review

Dear FRAN H., Thank you for taking the time to tell us about your experience at the Novotel Lyon Confluence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are sorry but we really did not find your jumper. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Sindy C. Business - 29/10/2019 Confirmed reviews ALL
« Another great NOVOTEL experience »

Homey ambience, friendly helpful staff and well-managed hotel. Would be perfect if the guest computer was not out of order - a very useful and helpful facility for business guest like me.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sindy C., We very much appreciate your comments regarding your stay at the Novotel Lyon Confluence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Babone Families - 28/10/2019 Confirmed reviews ALL
« Could be better »

The experience was okay. However, when we called staff to bring us cutlery, they said we had to go get it ourselves.. mind you, we had a baby in tow.. I’m sure they could just have brought us some cutlery.. And upon check out at around 11 am there was only one cashier and a really long line .. we actually stood on that queue for about 30mins.. really glad we didn’t have a plane or train to catch.

Our hotel has responded to the review
Our hotel has responded to the review

Dear joy m., Thank you for taking the time to tell us about your experience at the Novotel Lyon Confluence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Anonymous Couples - 22/10/2019 Confirmed reviews ALL

Ordered a double bed, got two single beds put together without a mattress covering the two. Curtains were dirty. Shower head was leaking. Air condition did not work. Reception was pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Oerjan H., Thank you for taking the time to tell us about your experience at the Novotel Lyon Confluence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Turki A. Families - 06/10/2019 Confirmed reviews ALL
« Bad experience »

The rate from the online travel agency lower rates from direct hotel/ Accor In addition there was an available room in your hotel and there was no available room from Accor App in the mentioned day!! Don't forget that I have a silver membership with Accor

Our hotel has responded to the review
Our hotel has responded to the review

Dear Turki A., Thank you for taking the time to tell us about your experience at the Novotel Lyon Confluence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Anonymous Business - 19/09/2019 Confirmed reviews ALL

Personnel very polite. Check in and check out OK. Room and Restaurant very good.

Business - 18/09/2019 TripAdvisor review
« PERFECT STAY »

I was in lyon for one night I recieved an upgrade, a suite, it was a perfect experience ! Everebody was kind and professionnal The views from the bedroom and the restaurant are very beautiful Thanks al ot

Richard Couples - 17/09/2019 Confirmed reviews ALL
« Could not use the bar »

Hotel and location great. Decided to return after dinner to have a drink in the hotel bar. When we arrived found that a band was playing so loud that it was not possible to even speak to each other. Tried to sit outside and still too loud. Decided to call in a night and went to room, could still hear band in room. We normally love live music, but this was just too loud. Complained in the morning at checkout and the member of staff just laughed and did not take complaint seriously.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard M., Thank you for taking the time to tell us about your experience at the Novotel Lyon Confluence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Indeed, we had a live music at the hotel. As a compensation, I credit 2000 points on your loyalty card. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Anonymous Families - 16/09/2019 Confirmed reviews ALL
« Less good than previous years »

We have stayed here several times because it was always a children friendly hotel. This year it was rather disappointing in that respect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Frank H., Thank you for taking the time to tell us about your experience at the Novotel Lyon Confluence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Webster A. H. Couples - 11/09/2019 Confirmed reviews ALL
« A very convenient hotel »

On arrival the receptionist was polite, efficient and spoke better English than my French! The room was an upgrade from the one I booked online. We stayed at the same hotel with our 2 dogs in Dec 2017 - in the two years the room is looking a little tired- we reported the flashing light in the fridge on departure as well as the glass between the bathroom and main room was set on opaque! I booked through the Accor website the rate using my membership was the same as booking.com!! Like all modern Novotel’s the room is comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Leo Couples - 08/09/2019 Confirmed reviews ALL
« Our favorite place to stay for a visit to Lyon »

We have made it a habit to stop at this hotel when traveling from Belgium to the south of France or back, and already do so for at least 10 times. We like the location of the hotel, near the Saône, in a complex that was the starting point of a very nice urban renewal. We like the walk along the Saône to the city center, or taking the shuttle boat near the hotel. We like sitting on the terrace of the hotel in the evening, admiring the sunset. And of course, enjoying the always friendly and efficient staff and the good service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leo S., We very much appreciate your comments regarding your stay at the Novotel Lyon Confluence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Gerhard V. B. Couples - 03/09/2019 Confirmed reviews ALL

Reception very helpful and friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

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