Sofitel Marrakech Palais Imperial

Sofitel Marrakech Palais Imperial 5 stars

TripAdvisor rating 4.5/5 2,951 reviews

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Description

Hotel extras

  • Location in the heart of Marrakech's most exclusive and chic district

  • 15 min from airport, 10 min from Jemaa El-Fna Square and the modern city

  • Rooms in trendy design with different views: Atlas Mountains, pool, gardens

  • Kids Suite and kids pool to keep children aged 4 to 12 happy

  • Outdoor area: gardens, riads and beds around the 2 pools, pool butler.

ALLSAFE approved hotel

Hotel location

Sofitel Marrakech Palais Imperial

Rue Harroun Errachid, Hivernage, 40000
40000 MARRAKECH
Morocco

  • GARE ROUTIERE SUPRATOURS -CTM:  Marrakech GUELIZ

  • By plane

    MARRAKECH MENARA At 3km / 1.86 miles

  • By train

    MARRAKECH CENTRE At 0.5km / 0.31 miles

GPS:31.62175, -8.002805

Congress centre

  • PALAIS DES CONGRES 0.1 km / 0.06 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Your meetings and events

The Sofitel Marrakech Lounge & Spa is an exceptional place and ideal for the organization of your private or professional events. Our Magnificent Meeting space is equipped with the latest technologies and welcomes you in a warm atmosphere. Menara : The room is equipped with video projector, projection screen attached to the ceiling, podium with standing desk and sitting desk, wifi connection. Maximum capacity : 200 p, Size 200 m2, The number f people is divided by 2 due to the Covid 19 Majorelle 1 : The room has a terrace with daylight and is equipped with video projector, projection screen attached to the ceiling and Wi-Fi connection. Maximum capacity : 80 p, Size 104 m2 The number of people is divided by 2 due to the COVID 19

Room descriptions and layouts

meeting rooms

From 1 to 200 

attendees

Configuration is not available for these requirements
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Our accommodation(s)

Comfortably settle into your luxurious room or suite with views over the Atlas Mountains and pool, enjoy the Eastern refinement and Moorish luxury of your bathroom, and continue this exquisite dream curled up in the softness of the"MyBedTM" bed.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

TripAdvisor Rating  4.5/5  2,951 reviews

Another great stay

TripAdvisor rating 5.0/5

jquenby Business - TripAdvisor review

This is a lovely relaxing hotel with very friendly staff. The best hotel in Marrakech in my experience. On this occasion I had a few requests at the Front Desk and Mr Oussama Zakaria was extremely helpful and took care of everything. Acts of kindness like this make all the difference to a visit. Many thanks Oussama.

C'était mieux avant / Better before

TripAdvisor rating 3.0/5

jean-yves R Couples - TripAdvisor review

Nette baisse de la qualité du service avec du personnel inexpérimenté, une partie de l'hotel fermé et l'autre privatisée. On a renoncé plusieurs fois à passer commande. C'était notre troisiéme séjour mais le dernier. Clear decline in the quality of service with inexperienced staff, part of the hotel closed and the other privatized. We have given up several times to place an order. It was our third stay but the last.

Nicely located with excellent outdoorarea.

TripAdvisor rating 4.0/5

JohannV_11 TripAdvisor review

I stayed in one of the better rooms available and it was really good. Lovely garden and swimming pools. Good location. Short walk from the medina. Food decent but breakfast good. Service really need to be improved. Very slow and difficult to get service. A little warmth from people wouldn´t heart. Overall a lovely stay.

Stay destroyed by worse breakfast ever

TripAdvisor rating 4.0/5

louiseokane TripAdvisor review

Lovely hotel disappointing breakfast. The hotel would be fabulous if they sort the breakfast. Situated in the bar which turns into a make shift breakfast in the morning. I like to browse and find my own breakfast in the morning. Very disappointed with layout. No reason why a omelette bar or some form of hot food bat cannot be set up. My omelette was cold and burned. Butter situated far from bar. Staff are very attentive but the whole stay was destroyed by the breakfast. For £238 I expected a lot better breakfast and this was not a 5 star experience

Dear Louise, We would like to thank you for your recent stay at the Sofitel Marrakech as well as for taking the time to share your feedback with us . As you know, we most appreciate being informed of our guest impressiosn after staying at our property and we are sorry to read about your experience at our Breakfast. We will make sure to share your review and engage in appropriate measures to prevent future occurences. We hope to welcome you back again in the future. Kind regards,

Excellent locationa and relaxing atmosphere

TripAdvisor rating 5.0/5

Sirpa189932 Friends getaway - TripAdvisor review

The hotel is is within a walking distance to the old town. It has beautiful gardens and pool area with superb service on pool restaurants. The room was quiet and the bed super comfortable. The spa and gym area had nice decoration and atmosphere. Actually the only service that did not work was the coffee delivery in the breakfast restaurant. Breakfast was excellent, but the table service chaotic and for some reason it was very difficult to get a cup of coffee or orange juice. Overall experience of the hotel was excellent despite the coffee issue.

Dear Guest, Thank you for taking the time to share your feedback following your recent stay with us. It gives us great pleasure to know that you had a pleasant experience with us and many of our products and services have met your expectations. On the other hand, we would like to acknowledge the point of your stay related to coffee delivery that did not fully meet your expectations and rest assured it will be shared with our Food and beverage departement for immediate improvement and resolution, as we continuously strive to deliver the highest quality of service Sofitel is renowned for. Thank you for making Sofitel Marrakech of choice. We look forward to welcome you back soon! Sincerely, Ahmed BENKIRANE General Manager

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