Mercure Lyon Centre - Gare Part Dieu hotel 4 stars

Customer review rating 4.6/5 5,795 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Mercure Lyon Centre - Gare Part Dieu hotel
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+ 18 Services

Hotel extras

  • Direct access to the Part Dieu TGV train station and 25 minutes from the airport

  • Close to public transport links (bus, metro, tram, Rhônexpress)

  • Family Rooms for up to 4 people

  • Shuttle service to the Parc Olympique Lyonnaisstadium just outside the hotel

  • Less than 10 minutes from the city center

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioned
  • SAINT EXUPERYPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

Mercure Lyon Centre - Gare Part Dieu hotel

50 rue de la Villette
69003
lyon
france

Tel: +33472682520

Fax: (+33)4/72682529

Check-in from 12h00

Check out up to 12h00

  • BUS :  C1, C3, C6, C25 GARE PART DIEU

  • METRO :  B GARE PART DIEU

  • By plane

    SAINT EXUPERY At 27km / 16.78 miles - Shuttle paying

  • By train

    LYON PART DIEU At 0.1km / 0.06 miles

GPS :45.759757, 4.861475

Companies

  • AGF 0.7 km / 0.43 mi
  • CARLSON WAGONS LITS 0.2 km / 0.12 mi
  • CITE ADMINISTRATIVE 0.2 km / 0.12 mi
  • CREDIT LYONNAIS 0.5 km / 0.31 mi
  • EDF 0.2 km / 0.12 mi
  • SIEGE SNCF 0.2 km / 0.12 mi
Companies

Our accommodation(s)

Superior Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 30 / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathrobe

Family Superior Room with 1 double bed and 1 double sofa bed

Accessible room
  • Max. number of persons: 4
  • Area: From 30 / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathrobe

Superior Room with 1 double bed and 1 single bed

Accessible room
  • Max. number of persons: 3
  • Area: From 30 / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathrobe

Superior Room With 2 Single Beds

  • Max. number of persons: 2
  • Area: From 30 / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathrobe

Privilege Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 30 / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathrobe

Privilege Room with 1 double bed and 1 single bed

  • Max. number of persons: 3
  • Area: From 30 / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathrobe
Rooms

Our restaurants and bars

LE VIN GOURMAND

Type of cuisine: Wine bar

Wine bar with simple, homemade, fresh and quality food. Cozy and pleasant atmosphere. Menus of the day, à la carte menu and glasses of fine wine accompanied by luxury tapas

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR A VINS "LE VIN GOURMAND"

Non contractual photo

The Vin Gourmand bar is open Monday to Sunday, 11am to midnight.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Lyon Centre - Gare Part Dieu hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

5,795 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,795 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Great staff, nice room & well located

Customer review rating 4.6/5

Anonymous Families - 31/08/2020 Confirmed reviews ALL

Warmly welcomed by Dorianne, we enjoyed our stay in a pleasant room with nice bathroom & adequate amenities.

Dear guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre - Gare Part-Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team especially with Dorianne. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian BEGOC Responsable Hébergement

Comfortable stay in non-standard healthy conditions.

Customer review rating 4.6/5

Bart D. Business - 21/08/2020 Confirmed reviews ALL

Well organised, good room, good airconditioning

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Florian BEGOC Responsable Hébergement

Excellente prestation

Customer review rating 4.6/5

Anonymous Business - 25/07/2020 Confirmed reviews ALL

Excellente prestation

Comfortable stay in non-standard healthy conditions.

Customer review rating 4.6/5

Bart D. Business - 08/07/2020 Confirmed reviews ALL

Well organised.

Dear Mr d., We really appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre - Gare Part-Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian BEGOC Responsable Hébergement

Clean an spacious room, nice staff

Customer review rating 4.6/5

Michael Couples - 05/04/2020 Confirmed reviews ALL

Our room was very clean, really spacious and quite although it was facing the train station. All of the staff were very friendly. Only minus: The curtain in the bathroom didn´t cover the entire window.

Very good location for visiting the City of Lyon and very well appointed

Customer review rating 4.6/5

Sdb Couples - 05/03/2020 Confirmed reviews ALL

All areas of the Hotel are in good condition. We did not notice any noise from the station. The staff were friendly and helpful

Dear Mr D., I would like to thank you to stayed in our hotel and to take time to share your advice on TripAdvisor. It is a great pleasure for entire Mercure Lyon Part Dieu Team to read your gratification ! I am glad to note that you enjoyed all our services. We wish we will have the pleasure to welcome you during your futur stay in Lyon. Best Regards Florian BEGOC Responsable Hébergement
Customer review rating 4.6/5

C. D. Business - 02/03/2020 Confirmed reviews ALL

All pretty good, what I expected for the price. But the room was stuffy - air conditioning was not working so, evem though it was winter, the room was too hot. Only option was to open the window but that's noisy.

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon Centre - Gare Part-Dieu. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Florian BEGOC Responsable Hébergement
Customer review rating 4.6/5

Joris J. Business - 28/02/2020 Confirmed reviews ALL

Good experience- stay was for only 12 hours. I am disappointed that I did not receive the invoice for my stay, despite agreeing that I could leave the key in the key-box early morning and despite providing my business card with email-address. If at all possible I would still like to receive the invoice. My email address is: Jo…

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon Centre - Gare Part-Dieu. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Florian BEGOC Responsable Hébergement

Good Stay

Customer review rating 4.6/5

Bart D. Business - 26/02/2020 Confirmed reviews ALL

Positive stay, enjoyed it.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Florian BEGOC Responsable Hébergement

Well located and comfortable but some room issues

Customer review rating 4.6/5

Kat Families - 24/02/2020 Confirmed reviews ALL

Excellent location within 2 min walk from train and tram stations. Excellent breakfast. Room was good but shower had an obvious mould problem. Comfortable bed. Room very very hot even in February and with heat turned right down. Made it difficult to sleep.

Dear Guest, Thank you for taking the time to share your feedback. We are sorry for the air-conditioning in your room. We hope to welcome you back to our hotel very soon! Sincerely, Florian BEGOC Responsable Hébergement

Review title

Customer review rating 4.6/5

Anonymous Business - 21/02/2020 Confirmed reviews ALL

Tres bien

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Florian BEGOC Responsable Hébergement

Great location, lovely staff and clean room

Customer review rating 4.6/5

Cecile Families - 20/01/2020 Confirmed reviews ALL

All the ingredients were present for a one night before taking our train to our holiday location. The room was spacious, clean and the staff was very friendly. Also we were happily surprised it was so close to the train station.

Dear Mrs D., I would like to thank you for your stay in our hotel and to take time to share your advice on TripAdvisor. It is a great pleasure for entire Mercure Lyon Part Dieu Team to read your gratification ! I am glad to note that you enjoyed all our services. We wish we will have the pleasure to welcome you during your futur stay in Lyon. Best Regards Florian BEGOC Responsable Hébergement

well located

Customer review rating 4.6/5

Fred Business - 20/01/2020 Confirmed reviews ALL

Nice Good

Cher Monsieur C., Nous vous remercions d’avoir pris le temps de nous faire part de votre avis concernant votre séjour dans notre hôtel. Mon équipe et moi-même sommes très sensibles à vos appréciations, elles nous encouragent à maintenir nos efforts afin que la prestation que nous vous apportons réponde au mieux à vos attentes. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Florian BEGOC Responsable Hébergement

NICE STAY IN MERCURE PART DIEU HOTEL

Customer review rating 4.6/5

Antonella L. D. P. Business - 18/01/2020 Confirmed reviews ALL

I spent 2 nights by the Hotel Mercure Part Dieu in Lyon. Very well located to join the railway station (1 min walking). Very kind people at the reception. Big room considering the European standard. Good breakfast. Very good food and service at their restaurant. My compliments to Mr William that understood perfectly my food's needs and to the chef that prepared a tasty "controfiletto" with potatoes and salad and a delicious chocolate cake with pears!!!

Dear Madam, We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre - Gare Part-Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team especially with William. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian BEGOC Responsable Hébergement

Room Infrastructure

Customer review rating 4.6/5

Bart D. Business - 16/01/2020 Confirmed reviews ALL

The thermostat on the room was most likely defect, it was way too hot in the room, but too late to still involve reception, move to other room etc.... I had to open the windows to cool down the area but being located just next to the station, this is not ideal. From early in the morning trains and train announcement were really disturbing my night sleep. So not really value for money this time.

Dear Sir, Thank you for taking the time to answer our satisfaction survey following to your stay in our hotel. I'm sorry that you were bothered by the temperature it was in the room you occupied. Note that a box located on the wall of the room allows you to adjust the temperature or even stop the heating at your convenience. The building temperature is adjusted to best meet the demand of our customers, we are sorry if it did not suit you. However, I hope that we can regain your confidence during a future stay. Laetitia P., Community Manager Mercure Lyon Centre Gare Part-Dieu

Make breakfast humanity great again!

Customer review rating 4.6/5

Antoine P. Families - 29/12/2019 Confirmed reviews ALL

I felt like I was a room number, nothing more and rather less. Breakfast staff: take it from someone with a bit of F&B experience (check my LinkedIn profile for details): wake up, smell the coffee and interact with your guests, they are your bread and butter, you must make them feel you care for them. Buffet self-service is one thing, complacency another. Long story short, the only (admin) interaction I had was with the hostess, when asked for my room number. Quite happy I was not in one of "my hotels", I would have had to make some serious noise about the human-touch-less breakfast experience (despite the breakfast itself being fairly good). Housekeeping: why would you knock at my door at circa 9:00am when the room is due for check out (latest by 12noon as per "the rule"?). This shows me you want me out...right in the middle of my WC time, not great if you see what I mean. I appreciate you have your plan, please appreciate I have mine (which I run as a Swiss clock by the way). Other than that, no issue, cool and efficient front office team, room clean and in good order!

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Florian BEGOC Responsable Hébergement

Convenient location for train travellers

Customer review rating 4.6/5

Jennifer B. Couples - 01/12/2019 Confirmed reviews ALL

As on previous stays, I find the beds in the hotel too hard for comfort. The quality and quantity of the breakfast has declined since my last stay. My room had no windows opening to the outside, only onto the area above reception: not ideal for a supposedly superior room, especially when the heating/airconditioning was impossible to control. A light bulb that I reported as malfunctioning on arrival was not replaced. The only thing that worked smoothly was the online check-in and the fast check-out.

Dear Jennifer B, Thank you for taking the time to answer our satisfaction survey following to your stay in our hotel. I am confused if your stay did not live up to your expectations, please allow me to express my sincerest apologies. Please be assured that I have sent your remark to all services concerned which will take the necessary measures to ensure a high level of quality to our customers. However we hope to regain your confidence in a future stay. Laetitia P., Community Manager Mercure Lyon Centre Gare Part-Dieu

All Good

Customer review rating 4.6/5

Miguel C. Business - 25/11/2019 Confirmed reviews ALL

All Good

Dear Mr C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre - Gare Part-Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian BEGOC Responsable Hébergement

Good location

Customer review rating 4.6/5

Jairo Business - 25/11/2019 Confirmed reviews ALL

Vert good location, nesr train station, tramway, shopping mall. Nice rooms. But very few eating options at their restaurant, better eating outside.

Dear Mr M., I would like to say thank you to stayed in our hotel and to take time to share your advice on TripAdvisor. It is a great pleasure for entire Mercure Lyon Part Dieu Team to read your gratification ! I am glad to note that you enjoyed all our services. We wish we will have the pleasure to welcome you during your futur stay in Lyon. Best Regards Florian BEGOC Responsable Hébergement

Good centrally located simple hotel

Customer review rating 4.6/5

Liz M. Business - 22/11/2019 Confirmed reviews ALL

Everything was fine. Reception and the welcome was perfect. The room was fine as well. It's a hotel very close to the train station so very convenient but it's not a luxury hotel. Had breakfast, which was fine. Good competitive price.

Dear Mrs M., I would like to say thank you to stayed in our hotel and to take time to share your advice on TripAdvisor. It is a great pleasure for entire Mercure Lyon Part Dieu Team to read your gratification ! I am glad to note that you enjoyed all our services. We wish we will have the pleasure to welcome you during your future stay in Lyon. Best Regards Florian BEGOC Responsable Hébergement

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