Mercure Salvador Boulevard Hotel 3 stars

Customer review rating 4.3/5 7,500 reviews

Mercure Salvador Boulevard Hotel
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+ 21 Services

Hotel extras

Located on Caminho das Árvores, close to shopping and business centers. 11.2 miles from Deputado Luis Eduardo Magalhães Airport & 1.9 miles from Salvador shopping center, where guests can enjoy leisure activities such as the cinema & a diverse food court.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Porter
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Outdoor playground for children
Catering
  • Breakfast
  • 1 restaurant(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Salvador Boulevard Hotel

Rua Ewerton Visco 160
Caminho Das Arvores
41820022
salvador
brazil

Check-in from 12h00

Check out up to 12h00

  • By plane

    EDUARDO MAGALHAES At 20km / 12.43 miles

GPS :-12.9828, -38.45464

Companies

  • CAIXA ECON FEDERAL 1.0 km / 0.62 mi
  • NATURA 5.0 km / 3.11 mi
  • PETROBRAS 5.0 km / 3.11 mi
  • RECEITA FEDERAL 5.0 km / 3.11 mi
Companies

Your meetings and events

We have an events space capable of hosting small and medium-sized meetings, cocktails, banquets and social events.We have a room that holds up to 8 people around a single table, located on floor "P".We also have an events room for approximately 50 people and a fully equipped gourmet area for up to 30 people.

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Day light

  • WIFI access

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Standard Room with 1 double bed. Apartment measuring around 355-378 sq. ft. (33-35 sq. m) with a balcony. Desk, air conditioning, 32" LCD TV, WIFI, minibar, hairdryer, shaving mirror and sanitary spray. Accommodates up to 2 people. Superior Room with 1 double bed. Apartment measuring around 484-538 sq. ft. (45-50 sq. m) with a balcony. Desk, air conditioning, 32" LCD TV, WIFI, minibar, hairdryer, shaving mirror and sanitary spray. Accommodates up to 2 people.

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 35 / 377 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Superior room with a double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 45 / 484 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone
Rooms

Our restaurants and bars

ALÉM DO CAIS

Type of cuisine: International

The Além do Cais Restaurant combines the sophistication of international recipes with tempting Bahian delicacies, providing its customers with an unforgettable gastronomical experience.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Salvador Boulevard Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

7,500 reviews

tripadvisor

TripAdvisor Rating 4.0/5

973 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Well done place

Customer review rating 4.3/5

Florisbela, J. L. Families - 20/03/2020 Confirmed reviews ALL

Amazing staff, from front seat to Management

Dear Florisbela, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Salvador Boulevard Team.

Very friendly staff..great location.

Customer review rating 4.3/5

Carl S. Solo - 14/03/2020 Confirmed reviews ALL

Great!!

Dear Carl, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ivan Ferreira Gerente Geral Mercure Salvador Boulevard

Well located

Customer review rating 4.3/5

Frederico R. A. Business - 07/03/2020 Confirmed reviews ALL

The hotel is good, well located, but the hospitality need to be improved. I used the gym and swimming pool and didn't have towels available in the gym, nor at the pool. There were some employees around this places and no ones offered. I suggest more training about hospitality for them. Also the breakfast is not so good. I suggest offer more natural and organic food.

Dear Mr. Frederico, Thank you for taking the time to tell us about your experience at our hotel. Our main goal is to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope that you will give us the opportunity to better serve you in the near future. Sincerely, Caio Guedes Front Desk Supervisor Mercure Salvador Hotel

Poor Service

Customer review rating 4.3/5

João Business - 13/02/2020 Confirmed reviews ALL

For starters as soon as I arrived I ordered a lunch in room service as I was in a hurry for the Festival de Verão de Salvador which I was part of the sponsoring team. More than an hour later there was no food delivered to the room and concierge stated on my 2nd call (after asked to wait for a callback with the food status) that during the shift changes the order was not made. Internet service was below acceptable levels. Internet was unavailable during my entire stay. With poor signal inside the hotel, working and staying online was not possible. Towel was teared

Dear João Victor, Thank you for taking the time to tell us about your experience at the Mercure Salvador Boulevard Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Renata Pinho Hospitality Coordenator Mercure Salvador Boulevard

Exceptional service and attention from front desk.

Customer review rating 4.3/5

Denise L. Business - 10/02/2020 Confirmed reviews ALL

It had been a year since I stayed at this hotel, and when I arrived this time, the front desk personnel, not only remembered my name, but also asked me whether my Mom would be joining me this time around! Everytime they greeted me with a smile and readiness to serve and respond to my questions. Service was exceptional.

Hi Denise, We greatly appreciate your ratings regarding your stay at Mercure Salvador Boulevard. This information will be shared with our teams and we are confident that your feedback will encourage us to continue to improve the quality of our services. We would be honored if you could share your accommodation with other Trip Advisor travelers at the link: https://www.tripadvisor.com/Hotel_Review-g303272-d35…-Reviews-Mercure_Salvador_Boulevard-Salvador_State_of_Bahia.html Thanks again for letting us know about your experience and we look forward to another opportunity to receive your reservation. Sincerely, Ivan Ferreira General manager Mercure Salvador Boulevard

Good stay

Customer review rating 4.3/5

Anonymous Business - 20/01/2020 Confirmed reviews ALL

Good stay "noisy" Air conditioning staff very kind

Dear Roberto, Thank you for the review of our hotel! We will check your information. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ivan Ferreira Gerente Geral Mercure Salvador Boulevard

Comfortable

Customer review rating 4.3/5

Juliana Friends - 01/01/2020 Confirmed reviews ALL

Clean rooms. Both rooms we rented had balconies and a nice city view. Breakfast was great with a wide variety of foods.

Dear Juliana, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ivan Ferreira General Manager Mercure Salvador Boulevard

Enjoyed

Customer review rating 4.3/5

William Couples - 29/12/2019 Confirmed reviews ALL

I always like staying with u guys cause it is such a professional place that makes everything looks perfect...

Dear William Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ivan Ferreira General Manager

Wonderful front desk service

Customer review rating 4.3/5

Anonymous Business - 17/12/2019 Confirmed reviews ALL

This is my second time staying at this hotel. Both times the front desk staff has been delightful. Especially this last stay, when I booked the wrong Mercure Salvador hotel!!

Dear Melissa, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ivan Ferreira General Manager Mercure Salvador Boulevard

problem with some services

Customer review rating 4.3/5

Daniel Business - 01/12/2019 Confirmed reviews ALL

My door key won't work I waited for several minutes, water for taking shower was dark and bad smell and my points for program AccorHotels never happened the period, 05/29 to 05/31, 02/09 to 05/09, 09/09 to 12/09,10/01 to 10/04, 10/21 to 10/24 11/11 to 11/1.

Dear Daniel B., Thank you for taking the time to tell us about your experience at the Mercure Salvador Boulevard Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Salvador Boulevard Team.

Hotel OK, Restaurant could be better

Customer review rating 4.3/5

Anonymous Business - 08/11/2019 Confirmed reviews ALL

I ordered a dinner and a beverage.. meal came diffrent from menu (no pasta > unflavored rice).. and they just forgot my soda.. so, sundenlly 50min later they brought me a different soda (coke instead of guarana). Breakfast >> I ordered some omelete, them someone just got my omelete after waiting for 15 minutes.

Dear Fernando, Thank you for taking the time to tell us about your experience at the Mercure Salvador Boulevard Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Renata Pinho Hospitality Coordenator Mercure Salvador Boulevard

Cozy place and polite staff

Customer review rating 4.3/5

Rodrigo P. Families - 02/11/2019 Confirmed reviews ALL

It was perfect as always. The hotel is really confortable, clean and the location is very good.

Dear Rodrigo Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Salvador Boulevard Team

Very welcoming people with a great opportunity to offer vegetarian meals

Customer review rating 4.3/5

Larissa F. Business - 28/10/2019 Confirmed reviews ALL

Since my arrival all the staff was very gentle and welcoming, and all the hotel infraestructure is nice - except for the wifi sign that was very poor in my room. Apart from that, I would like to suggest you offer more vegetarian/vegan meals (which is a growing movement everywhere), especially for dinner. Due to the lack of options, I ordered food from outside restaurants unfortunatelly.

Dear Larissa, Thank you for the great review of our hotel! Your suggestion will be passed on to better serve it. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Renata Pinho Hospitality Coordenator Mercure Salvador Boulevard
Customer review rating 4.3/5

Iosef C. Business - 20/10/2019 Confirmed reviews ALL

I went to eat in the restaurant below and order normal burger. I waited 45-50 min to recieved after I asked many times where is my burger. Also the Bathroom was not clean.

Dear Iosef, Thank you for taking the time to tell us about your experience at the Mercure Salvador Boulevard Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Renata Pinho Hospitality Coordenator Mercure Salvador Boulevard

Hard for business

Customer review rating 4.3/5

Anonymous Business - 30/09/2019 Confirmed reviews ALL

I always have trouble to receive the receipts to get reimbursed by my firm.

Dear Guilherme Branco N., Thank you for taking the time to tell us about your experience at the Mercure Salvador Boulevard Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ivan Ferreira General Manager Mercure Salvador Boulevard

My experience in Mercure Salvador Boulevard Hotel

Customer review rating 4.3/5

Marcelo V. Couples - 30/09/2019 Confirmed reviews ALL

Me and my wife like so much of the experience in Mercure Salvador Boulevard Hotel. Staff very friendly and attentiveness. It was very cool! We recommend!

Dear Marcelo, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ivan Ferreira Gerente Geral Mercure Salvador Boulevard

Good Clean and Great amenities but, the worst internet.

Customer review rating 4.3/5

Anonymous Solo - 26/09/2019 Confirmed reviews ALL

The hotel is clean quiet and has great amenities (Pool, Gym etc.) But the internet is the worst.

Dear Holm, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Renata Pinho Reception Coordenator Mercure Salvador Boulevard

Ok

Customer review rating 4.3/5

Caio Q. Business - 14/09/2019 Confirmed reviews ALL

Thanks.

Dear Caio, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Renata Pinho Reception Coordenator Mercure Salvador Boulevard

very nice stay

Customer review rating 4.3/5

Anonymous Business - 14/09/2019 Confirmed reviews ALL

I have been here a few times before. I prefer rooms facing the other direction but the room and stay were excellent.

Dear John, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Renata Pinho Reception Coordenator Mercure Salvador Boulevard

It was a very pleasant experience...

Customer review rating 4.3/5

William Business - 13/08/2019 Confirmed reviews ALL

It was everything in place to make my stay comfortable.

Dear William, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and feel welcome!We hope to see you again very soon. Sincerely, Renata Pinho Hospitality Coordenator Mercure Salvador Boulevard
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