Novotel Spa Rennes Centre Gare Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 3,226 reviews

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Novotel Spa Rennes Centre Gare
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+ 17 Services

Hotel extras

  • Heated indoor pool and fitness room

  • Wellness area with whirlpool bath, hammam and massage room

  • 15 minutes' walk from the Saint-Pierre de Rennes cathedral

  • 20 minutes' drive from the Rennes exhibition center

  • Video games area for children

Hotel location

Novotel Spa Rennes Centre Gare

22 avenue Janvier
35000 rennes
france

Tel: +33299840808

Fax: (+33)2/99848033

Check-in from 14h00

Check out up to 12h00

  • STAR:  2 GARE

  • STAR:  1 GARE ou CDG

  • By plane

    NTE At 107km / 66.49 miles

  • By plane

    RENNES AEROPORT At 7km / 4.35 miles - Shuttle paying

  • By train

    GARE DE RENNES At 0.1km / 0.06 miles

GPS:48.105781, -1.672943

Companies

  • ATOS ORIGIN 10.0 km / 6.21 mi
  • BANQUE DE BRETAGNE 1.0 km / 0.62 mi
  • CREDIT AGRICOLE 5.0 km / 3.11 mi
  • CREDIT MUTUEL 1.0 km / 0.62 mi
  • FRANCE TELECOM 5.0 km / 3.11 mi
  • GROUPAMA 0.2 km / 0.12 mi
  • GROUPE LE DUFF 15.0 km / 9.32 mi
  • LACTALIS 15.0 km / 9.32 mi
  • PACIFICA 7.0 km / 4.35 mi
  • PREVADIES 0.2 km / 0.12 mi
  • SAMSIC 10.0 km / 6.21 mi
  • SFR 7.0 km / 4.35 mi
  • SNCF 0.2 km / 0.12 mi
  • THOMSON 10.0 km / 6.21 mi
  • YVES ROCHER 0.2 km / 0.12 mi

Hotel services

Check-in from - Check out up to

In summary
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Bar
  • Meeting rooms

NOVOTEL CAFE

In France Novotel Cafe offers a simple and generous menu of seasonal produce and excellent daily specials. Original and modern cuisine.

Your meetings and events

Room descriptions and layouts

5 

meeting rooms

From 1 to 50 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

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  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Flipchart

  • Meeting room

  • Audio and video equipment

  • Video equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Want breakfast in bed? Call room service! A weekend to prepare or close a deal? Settle in at the desk with a good coffee! From a 25 m² room to a suite for 4 people, get the most out of your Rennes stay. Environmentally-friendly, Novotel is pleased to offer you green products. You will really enjoy our "rain shower".

Our guest reviews for
Novotel Spa Rennes Centre Gare

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

3,226 reviews

TripAdvisor Rating 4.0/5

1,217 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Well Located, clean, Friendly Staff

Customer review rating 5.0/5

Anonymous Business - 20/11/2021 Confirmed reviews ALL

Nice size room that was well presented, very friendly staff and convenient location for town and the station. The car park is a bit tight though!

Disappointing service

Customer review rating 1.5/5

Sjohn Couples - 05/11/2021 Confirmed reviews ALL

Disappointing - we had high expectations following our stay at Novatels in Rouen and Le Mans in the past. The Spa is very small and can easily get over crowded despite having a booking system. The jacuzzi was not operating properly and we were not informed in advance of this. When it was brought to the attention of one of the Spa staff a shrug of the shoulders was the response. (C'est la vie!). The pool is very small. On our second pre booked visit to the Spa the receptionist was absent so we could not get a locker key for our clothes and had to take them poolside. The bedroom was comfortable and the shower/bathroom was clean and sizeable. However, despite a booking for two people there was only one set of towels put out, no bath mat so floor slippery when you debark from the shower. The safe was not working and despite immediately reporting the defection it took a couple of hours for a member of staff to inspect and provide a replacement - disappointing because we had to take our valuables with us instead of being safely stored. A member of staff used a key to enter the room on our last day whilst my wife was in the shower. When I asked her not to she still proceeded to enter then eventually left. Despite being advertised as unlimited tea and coffee in the room there wasn't any milk and only one tea bag so we had to request more items. We will definitely not be returning!

Customer review rating 4.0/5

Dee P. Business - 23/10/2021 Confirmed reviews ALL

Very comfortable. Only problem was access in and out of Centre Ville due to construction in progress.

Fine

Customer review rating 3.0/5

Rm Solo - 19/10/2021 Confirmed reviews ALL

My stay was "fine". The room was clean but well-used (curtain not completely attached, paint chipping etc. normal wear-and-tear, the HDMI and USB ports provided did nto function) and nowhere near as fabulous as the pictures available online suggest. No spa robe provided as shown. My room wasn't ready when I arrived (a half-hour early, so that was to be expected). But after an hour of waiting in the lobby, I went to ask when the room would be ready and they said "Oh, it's been ready", I guess they just forgot I was there waiting? The shower drain was completely clogged and nearly overflowed within 2 minutes of showering. But the bed was comfortable enough, complementary water and coffee/tea was appreciated. Besides the mishap upon arrival, the staff were kind and helpful. I would not stay here again, however.

Dear MARGARET R., Thank you for taking the time to tell us about your experience at the Novotel Spa Rennes Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Azéline QUEMARD - General Manager

Nice stay

Customer review rating 4.0/5

Pat Couples - 20/09/2021 Confirmed reviews ALL

The hotel well located has a private car parking. Professional reception staff to welcome the guest. The room is big enough and clean. Be back

Enjoyable stay and fantastic customer service

Customer review rating 4.5/5

Ciaran Couples - 18/09/2021 Confirmed reviews ALL

My husband and I were incredibly impressed with the level of customer service during our two night stay at the Novotel Spa Rennes Centre Gare. Situated in the middle of this very grand city, it was very easy to get around the city with brilliant public transport links and very close to the large train station only 2 minutes away. You cannot hear the station either. Just to point out! Breakfast was fine, the spa was lovely and there is parking available too. We had a little problem with it the card slot in our room, after we were out for the day and we couldn’t turn the lights on. This must of been an accident by the maid. So, we informed reception and because of the inconvenience they upgraded us to a suite across the hallway. This was a really lovely treat and we couldn’t thank them enough. Next time we visit Rennes, we will definitely be back!

Pleasant stay

Customer review rating 4.0/5

Colin P. Business - 11/09/2021 Confirmed reviews ALL

Convenient location, comfortable rooms with a small indoor swimming pool

perfect

Customer review rating 5.0/5

C. Business - 02/09/2021 Confirmed reviews ALL

ras

Well located

Customer review rating 4.5/5

Frederick Couples - 28/07/2021 Confirmed reviews ALL

Easily booked upon an emergency and unplanned stay.

Excellent stay !

Customer review rating 5.0/5

Daniel Couples - 19/07/2021 Confirmed reviews ALL

The property is conveniently located next to the train station. Nice lobby , lots of restaurants around. Quiet and modern. Rooms have all necessary comfort.

Smelled of cigarettes

Customer review rating 1.5/5

Chase W. Families - 09/07/2021 Confirmed reviews ALL

Uncomfortable bed, no mini bar

terrible service no air conditioning and it was 27 c in the room horrible

Customer review rating 0.5/5

Douglas O. Couples - 03/06/2021 Confirmed reviews ALL

worst experience ever,no air conditioning,rude staff we couldnt sleep it was so hot

according to expectations

Customer review rating 4.0/5

Anonymous Business - 16/03/2021 Confirmed reviews ALL

i knew the hotel. management of covid (breakfast, dinner) well done) the room was cold and despite 2 demands, to temperature increase, i was still freezing while working. was same for 2 of my colleagues. 3 out of 4 were freezing.

Great location. Friendly staff. Excellent dinner. Clean comfortable rooms.

Customer review rating 5.0/5

A S. Families - 10/03/2021 Confirmed reviews ALL

Regardless of these strange times (coronavirus and 18h curfew) the experience was great. The room service diner options were excellent and the system well organised. A real pleasure. Looking forward to coming back when we can benefit from all the services offered.

A small oasis in the centre of town

TripAdvisor rating 4.0/5

Keith_P57 Business - 30/09/2019 TripAdvisor review

Clean, convienient and friendly. Well apppointed room and deespite being in the middle of town it was quiet and easy to get good nights sleep. Staff were all helpful anbd pleasant. I would certainly recomend this hotel and use for future visits to the area. Car park entrance could be slightly better signposted.

VERY WELL LOCATED BUSINESS HOTEL

TripAdvisor rating 3.0/5

arnaudb349 Family - 18/09/2019 TripAdvisor review

This hotel is central in Rennes and within walking distance of all what is to see and do in Rennes. It's a pure business hotel with very little charm and nice decoration. SPA and pool are in the basement. Parking is convenient but expensive but no other better option exist nearby. 1st room smell tobacco but we got a remplacement room on the stop and an upgrade.

OK stay

TripAdvisor rating 3.0/5

Pominfrance Couples - 11/04/2019 TripAdvisor review

Fine, but swimming pool wasn't available and the jacuzzi wasn't working properly - which was the main reason why we booked this more expensive hotel. Unable to access internet. Good location and close to the metro.

Novotel in rennes-Not as expected.

TripAdvisor rating 3.0/5

isabelfl2018 Family - 28/08/2018 TripAdvisor review

The room and the bed were quite confortable. However the washing basin was blocked and the water drainage was extremely slow. They had also forgotten glasses in the bathroom. We needed parking for our automobile and we picked this hotel based on the information on existing paying parking at the hotel. Public parking was not an option for us and we had expressed that in the booking. But when we arrived at dinner time there was no available parking space. After negotiation we were allowed to use a reserved parking space. We had dinner at the hotel and remarkebly the waiter could not give any information about some of the components of the menu of the day (that was handwritten with spelling mistakes). The soup was presented as a gaspacho, but in fact it was a very waterly water melon soup that was extremely sweet. The rest of the meal was also disapointing. The ambiance at breakfast was stressful and the buffet area become too crowded. The waiter used a lot of cleaning spray when cleaning the tables, and the spray had a very strong smell and could potentially cause allergy or an asthma attack. We finished the breakfast as quickly as we could.

Dear guest, Thank you for taking the time to tell us about your experience at the Novotel Spa Rennes Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, NELSON Hugo

excellant

TripAdvisor rating 5.0/5

susan M Couples - 05/08/2018 TripAdvisor review

very friendly helpful staff, made us feel very welcome from theminute we walked in. rooms very comfortable with all that you need. Nice buffet breakfast.would definitly stay again. Spa looked nice.. we di not leave enough time to use it. good location city centre walking distance.

Dear Guest, What a pleasure for everyone to read your comment. We are also pleased to read you had a pleasant stay with us, and particularly appreciated our buffet breakfast. I hope you will have enough time to enjoy our Spa for your next stay in Novotel Spa Rennes Centre Gare**** (from 7 AM to 11 PM). Best regards, Direction

Everything was perfect

TripAdvisor rating 5.0/5

valeriemenoumoss Couples - 10/07/2018 TripAdvisor review

As usual, the rooms are very comfortable, spacious and clean and the service is as it should be, professional and discreat. Breakfast always very good. The hotel is ideally situated in the town centre.

Dear Guest, We warmly thank you for your great comment following your stay in Novotel Spa Rennes Centre Gare****. It is with great pleasure that we read you had a wonderful, relaxing vacation with us. Looking forward to greeting you for your next trip to Rennes, Best regards, General Manager

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