Mercure Bordeaux Centre Gare Saint-Jean Hotel 4 stars

Customer review rating 4.3/5 4,061 reviews
Mercure Bordeaux Centre Gare Saint-Jean Hotel
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+ 18 Services

Hotel extras

  • Covered private car park

  • 1615 sq. ft. (150 m²) of conference space with natural light

  • 20 minutes by tram from the conference center

  • 10 minutes by tram from the Cité du Vin

  • 3 tram stops from Place de la Bourse

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Mercure Bordeaux Centre Gare Saint-Jean Hotel

28-30 rue Tauzia
33800
bordeaux
france

Tel: +33556922121

Fax: (+33)5/56910806

Contact email

Check-in from 12h00

Check out up to 12h00

  • . :  16/17 PEYRONNET

  • . :  C TAUZIA

  • By plane

    MERIGNAC At 10km / 6.21 miles

  • By train

    Bordeaux Merignac At 0.25km / 0.16 miles

  • By train

    SAINT JEAN At 0.25km / 0.16 miles

GPS :44.829845, -0.559565

Your meetings and events

The Mercure Bordeaux Gare St Jean offers three meeting rooms for up to 120 people. Decorated in muted colors and benefiting from natural light, they provide the perfect venue for all types of meeting.All our rooms are equipped with the latest technology and offer free Wi-Fi access.

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Videoconferencing

  • Audio and video equipment

  • Day light

  • WIFI access

  • Slide projector

  • Syndicate rooms

  • Overhead projector

  • Airconditioned meeting room

  • High speed transmission line

  • Video equipment

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When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Choose a Standard Room with a king-size bed or two twin beds, all stylishly decorated and offering the same level of comfort and range of services.

Accessible room

Classic Room with 1 double bed

  • Max. number of persons: 3
  • Area: From 20
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with 1 double bed

  • Max. number of persons: 3
  • Area: From 20
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilege Room with terrace and 1 double bed

  • Max. number of persons: 3
  • Area: From 20
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Wellness Privilege Room with 1 king-size bed and terrace

  • Max. number of persons: 3
  • Area: From 25
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Room - twin beds

  • Max. number of persons: 3
  • Area: From 20
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

LA GARE DES SENS

Type of cuisine: French

We offer a set menu of one, two or three courses for business lunches. Over dinner, our chef will introduce you to all the delicacies of our region with the flavor-rich menu and range of top-quality wines.

Lunch

12:00 - 13:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Bordeaux Centre Gare Saint-Jean Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

4,061 reviews

tripadvisor

TripAdvisor Rating 3.5/5

933 reviews

basic

Customer review rating 4.3/5

Lord L. I. Business - 14/03/2020 Confirmed reviews ALL

very basic hotel decor design more like a two start but staff were nice,

Fab location, Very enjoyable stay

Customer review rating 4.3/5

Stanice Couples - 10/03/2020 Confirmed reviews ALL

Friendly helpful staff, able to speak English. Lovely room & good services. Some items require maintenance ie wardrobe shelf needing a support, a curtain hanger broken. Overall very good, fab location.

Great location, comfortable stay and helpful staff

Customer review rating 4.3/5

Linda J. Friends - 14/01/2020 Confirmed reviews ALL

We felt very welcome and the lady who checked us in was very helpful throughout our stay. She suggested something we could do on our first day out. One of our group was ill overnight so had to have a late checkout the next day, and everyone was very helpful.

Pleasant without being helpful

Customer review rating 4.3/5

Allan Couples - 12/01/2020 Confirmed reviews ALL

Everything was pleasant. When we had an issue with currency, your team was not helpful.

Pleasant stay, above expectations

Customer review rating 4.3/5

Pedro Families - 02/01/2020 Confirmed reviews ALL

All the stay from smooth checkin to checkout was a very good experience. I booked for 3 nights 2 adults-1 child and the room was good on the space and appliances needed. The breakfast was very good, with good variety of food/beverages. I recommend this hotel for a touristic stay in Bordeaux with family. The Restaurant itself was not operating during our stay, but in fact it was not required since the hotel is less than 10min from city center by tram.

Excellent

Customer review rating 4.3/5

Chris D. Solo - 10/12/2019 Confirmed reviews ALL

Great welcome, comfortable room, lovely terrace.

Fine but could be better

Customer review rating 4.3/5

Ozlem Friends - 28/11/2019 Confirmed reviews ALL

The room was very cold because the performance of the AC was terrible. The extra heater was given. The breakfast was good.

Customer review rating 4.3/5

G. Business - 25/11/2019 Confirmed reviews ALL

elevator condition was not good, services and treatment of reception was so so.

Customer review rating 4.3/5

Razia K. Couples - 25/10/2019 Confirmed reviews ALL

Very good

Excellent personal service from the staff.

Customer review rating 4.3/5

Michael C. Couples - 15/10/2019 Confirmed reviews ALL

Excellent personal service from the staff.

A clean, very comfortable hotel closely located to the train station.

Customer review rating 4.3/5

Gerry Solo - 13/10/2019 Confirmed reviews ALL

The staff were terrific!!! They were super helpful and efficient. The morning breakfast was wonderful, fresh food and great coffee. The hotel is close to the train station, and a nice walk from many interesting cultural and touristic venues.

Not what you expect from a 4* hotel

Customer review rating 4.3/5

David Couples - 08/10/2019 Confirmed reviews ALL

Good location, but a long way from an acceptable 4* hotel, expensive also.

Very dated hotel and minimal service

Customer review rating 4.3/5

Samantha Friends - 01/10/2019 Confirmed reviews ALL

Limited staff, everything took much longer than needed, rooms like tombs and not well equipped.

Very helpful staff.

Customer review rating 4.3/5

Robert M. Friends - 27/09/2019 Confirmed reviews ALL

We were disappointed the restaurant was closed over the weekend we stayed. Reception and waiting staff could not have been more helpful. Hotel location is in quiet area, and comfortable.

One of the best 8 days on France

Customer review rating 4.3/5

Derek P. Couples - 23/09/2019 Confirmed reviews ALL

Excellent .Your staff were good Service excellent

It’s a Mercure not a McDonalds!

Customer review rating 4.3/5

Chris R. Couples - 16/09/2019 Confirmed reviews ALL

At check in there was only one staff member doing everything, including retrieving bags from storage and selling water at the bar. Room was excellent but disappointing to find paper cups for hot beverages and a single plastic glass in the bathroom As an Accor I found this very disappointing

Evidence of deficiencies in management

Customer review rating 4.3/5

Alan C. Solo - 13/09/2019 Confirmed reviews ALL

I found the foyer quite lively and welcoming. But where was the reception? Too casual, it nice to be able to visually locate the reception desk and readily identify the staff. I checked in online but my key still wasn't waiting for me. My room was OK, but would expect a coffee machine at this price. The shower grout was covered in mould, poor supervision of cleaning staff. The toilet was too small! Breakfast was a bit of an ordeal, they were no cereal bowls, the crispy bacon wasn't, the scrambled egg was watery, again I would put this down to lack of middle management.

Over-priced and not informed of tram disruption

Customer review rating 4.3/5

Rob H. Couples - 09/09/2019 Confirmed reviews ALL

I booked through reservation centre as Accor member - the price went up considarbley between looking on the internet and then calling - we choose room with terrace- however our corner room 127 the terrace was small offered no view and due to high walls hardly any sunlight - was not worth spending the extra for. In addition we were not advised of the tram disruption - had we known that the walk to replacement bus stop involved crossing an extremely busy junction we would not have booked. Your reception staff were odd in their reaction to our conversation English - however we appreciated the help Karan gave us.

barely adequate

Customer review rating 4.3/5

Susan Friends - 03/09/2019 Confirmed reviews ALL

Not up to the usual Mercure standards, AC in the bedroom was just really a fan, not good when the day time temperatures were in the 30’s. Stingy towels (more a rag than a towel and no face washer) and amenities. Efficient checkin, once the personnel arrived, as they were busy else where, same for the bar service. Each evening! Room was a good size for France and good to have a kettle, but only one creamer between two people, is this really Mercure standards? I think not!

Convenient location

Customer review rating 4.3/5

Frank Couples - 28/08/2019 Confirmed reviews ALL

All was fine, but the hotel is more 3 star than 4

Our most recent 20 reviews

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