Hotel - Mercure Bordeaux Centre Gare Saint-Jean Hotel
Mercure Hotel Mercure Hotel

Mercure Bordeaux Centre Gare Saint-Jean Hotel

3.5/5 921 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying

Catering

  • Breakfast

Business services

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Hotel location

Your meetings and events

The Mercure Bordeaux Gare St Jean offers three meeting rooms for up to 120 people. Decorated in muted colors and benefiting from natural light, they provide the perfect venue for all types of meeting.All our rooms are equipped with the latest technology and offer free Wi-Fi access.

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MONTAIGNE 1 35 m2 0 m 30 15 0 15 18
MONTAIGNE 2 35 m2 0 m 30 15 0 15 18
MONTAIGNE 3 35 m2 0 m 30 15 0 15 18
MONTAIGNE 1+2+3 105 m2 0 m 0 0 0 0 0
    • Videoconferencing
    • Audio and video equipment
    • Day light
    • WIFI access
    • Slide projector
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Video equipment
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Choose a Standard Room with a king-size bed or two twin beds, all stylishly decorated and offering the same level of comfort and range of services.

  • 99 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 3 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV with VCR
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Baby bed
    • Automatic temperature control
    • High speed transmission line
    • Fax machine
    • Minibar
    • Coffee/tea making facilities
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.3/5 ALL Rating 3,902 reviews

Our guest reviews for
Mercure Bordeaux Centre Gare Saint-Jean Hotel

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating 921 reviews
G. Business - 25/11/2019 Confirmed reviews ALL

elevator condition was not good, services and treatment of reception was so so.

Razia K. Couples - 25/10/2019 Confirmed reviews ALL

Very good

Michael C. Couples - 15/10/2019 Confirmed reviews ALL
« Excellent personal service from the staff. »

Excellent personal service from the staff.

Gerry Solo - 13/10/2019 Confirmed reviews ALL
« A clean, very comfortable hotel closely located to the train station. »

The staff were terrific!!! They were super helpful and efficient. The morning breakfast was wonderful, fresh food and great coffee. The hotel is close to the train station, and a nice walk from many interesting cultural and touristic venues.

David Couples - 08/10/2019 Confirmed reviews ALL
« Not what you expect from a 4* hotel »

Good location, but a long way from an acceptable 4* hotel, expensive also.

Samantha Friends - 01/10/2019 Confirmed reviews ALL
« Very dated hotel and minimal service »

Limited staff, everything took much longer than needed, rooms like tombs and not well equipped.

Robert M. Friends - 27/09/2019 Confirmed reviews ALL
« Very helpful staff. »

We were disappointed the restaurant was closed over the weekend we stayed. Reception and waiting staff could not have been more helpful. Hotel location is in quiet area, and comfortable.

Derek P. Couples - 23/09/2019 Confirmed reviews ALL
« One of the best 8 days on France »

Excellent .Your staff were good Service excellent

Chris R. Couples - 16/09/2019 Confirmed reviews ALL
« It’s a Mercure not a McDonalds! »

At check in there was only one staff member doing everything, including retrieving bags from storage and selling water at the bar. Room was excellent but disappointing to find paper cups for hot beverages and a single plastic glass in the bathroom As an Accor I found this very disappointing

Alan C. Solo - 13/09/2019 Confirmed reviews ALL
« Evidence of deficiencies in management »

I found the foyer quite lively and welcoming. But where was the reception? Too casual, it nice to be able to visually locate the reception desk and readily identify the staff. I checked in online but my key still wasn't waiting for me. My room was OK, but would expect a coffee machine at this price. The shower grout was covered in mould, poor supervision of cleaning staff. The toilet was too small! Breakfast was a bit of an ordeal, they were no cereal bowls, the crispy bacon wasn't, the scrambled egg was watery, again I would put this down to lack of middle management.

Rob H. Couples - 09/09/2019 Confirmed reviews ALL
« Over-priced and not informed of tram disruption »

I booked through reservation centre as Accor member - the price went up considarbley between looking on the internet and then calling - we choose room with terrace- however our corner room 127 the terrace was small offered no view and due to high walls hardly any sunlight - was not worth spending the extra for. In addition we were not advised of the tram disruption - had we known that the walk to replacement bus stop involved crossing an extremely busy junction we would not have booked. Your reception staff were odd in their reaction to our conversation English - however we appreciated the help Karan gave us.

Susan Friends - 03/09/2019 Confirmed reviews ALL
« barely adequate »

Not up to the usual Mercure standards, AC in the bedroom was just really a fan, not good when the day time temperatures were in the 30’s. Stingy towels (more a rag than a towel and no face washer) and amenities. Efficient checkin, once the personnel arrived, as they were busy else where, same for the bar service. Each evening! Room was a good size for France and good to have a kettle, but only one creamer between two people, is this really Mercure standards? I think not!

Frank Couples - 28/08/2019 Confirmed reviews ALL
« Convenient location »

All was fine, but the hotel is more 3 star than 4

Steve Couples - 21/08/2019 Confirmed reviews ALL
« Good value for money hotel »

Fine. Only hiccup was being told on check in that breakfast on 15th was until 1100. (as it was a bank holiday). When we went down for breakfast on that day at 1015 it was closing and we only offered a limited choice which we declined.

Anonymous Families - 19/08/2019 Confirmed reviews ALL
« We were most satisfied with the friendly and helpful staff, selection of food and convenient location offering car parking »

We appreciated the service, we’re satisfied with the meal selections and front desk staff were helpful. Sometimes hot breakfast food ran low at peak times. Something to consider may be offering parking at a cheaper rate for consecutive nights or include it in a package at a cheaper rate?!

Gary H. Solo - 14/08/2019 Confirmed reviews ALL
« Overnight stop »

Stayed for one night only, reception was busy so took a while to check in. The staff spoke English and were very pleasant. Room was perfect for my stay and bed very comfortable. Overall enjoyed my stay and would recommend. Lived up to the Mercure Brand.

Gi… Families - 13/08/2019 Confirmed reviews ALL
« A nice surprise! »

Comfortable, friendly, quiet.

Brian Couples - 13/08/2019 Confirmed reviews ALL
« Very helpful and welcoming staff. »

Great location, really pleasant and clean rooms. The staff were incredibly helpful and informative with their advice and tips for Bordeaux. The key card wasn't working on the second day, but the staff fixed the issue in a timely manner and was very professional. I really enjoyed my three days in your hotel. Many Thanks Brian

Cathy Couples - 12/08/2019 Confirmed reviews ALL

Friendly welcome - very helpful reception staff. Lovely room. Great location.

Mark B. Couples - 09/08/2019 Confirmed reviews ALL
« Good quality accommodation in a convenient location »

It was like other Mercure’s I have stayed in. Reliably good quality. The hotel staf were friendly and very helpful.

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