Mercure Chartres Centre Cathédrale Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 1,240 reviews

Hotel extras

  • In the city center, a 10-minute walk from the cathedral

  • Fitness room + beIN Sports TV channels

  • Family Rooms

  • "Coeur de Ville" public parking opposite the hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Chartres Centre Cathédrale Hotel

3 rue du General Koenig

GPS:48.445133, 1.483168

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Shuttle
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park


Lounge bar with light bite menu. Enjoy our patio on fine days.

Your meetings and events

We offer a meeting room that accommodates up to 15 people. If you are holding a training course, recruitment event, or even a showroom, we provide you with an air-conditioned area tailored to your needs and with free Wi-Fi access.

Room descriptions and layouts

meeting room

From 1 to 35 


Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

Try our new Standard, Superior, and Privilege Rooms, all decorated in a very modern style.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,240 reviews

TripAdvisor Rating  4.0/5  766 reviews

Very mediocre

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

Tiny room, hard bed and pillows, no restaurant, the minimum of everything. The only good things to be said are that the staff were pleasant and the parking was close. We have no idea how the hotel has 4 stars.

Dear ELIZABETH B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Chartres Centre Cathédrale. I am sorry that your experience and your room did not meet your expectations; please allow me to express my apologies. It is not written online that we have a restaurant, my colleagues are here to recommand you the best places to go in Chartres. Our hotel is in the city center and close to a lot of nice restaurants. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Capucine - Front office manage

rude manager at reception

Customer review rating 1.5/5

The U. G. Business - Confirmed reviews ALL

I was walking back into the hotel at round 20:30 and as normal I said hello to the people at reception and walked to the elevator. One of the staff members called to me. I don't speak French so I wasn't sure if she was talking to me, but she shouted to me aggressively so I turned around and told her, "I'm sorry, I don't speak French". She then said to me in a very unfriendly manner, "what is your room number?". I told her, I showed her my room card... and that was it - no explanation as to why she stopped me. I made me feel very unwelcome.

Dear DIARMAID M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Chartres Centre Cathédrale. Please allow me to express my sincerest apologies. This is not how we welcome our g., we are very attentive to each g. and this is not normal that you felt offended. You are a regular g. and we thank you for being faithful. This person was our trainee. We are sorry that you felt offended. I assure you that we have spoken with this person so that this does not happen again. We hope to see you again still, in Mercure Chartres Cathédrale, Sincerely, Capucine - Front Office Manager

Good place to stay

Customer review rating 4.5/5

R P. Couples - Confirmed reviews ALL

Friendly, helpful hard working staff. Nice quiet room.

Dear ROBIN P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Chartres Centre Cathédrale. It is always a pleasure to receive positive feedback about our friendly and helpful staff and about the room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Capucine - Front office manager

Business trip with great comfort.

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Business trip, good rest, comfortable bed and room, great location.


Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL


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Other web-users rate our hotel

  • 535 reviews 8.6/10 Location
  • 651 reviews 7.1/10 Room
  • 627 reviews 9.3/10 Service
  • 18 reviews 6.2/10 WiFi
  • 339 reviews 8/10 Breakfast
  • 198 reviews 7.1/10 Cleanliness
  • 94 reviews 4.1/10 Food
  • 78 reviews 5.2/10 Amenities

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