ibis Paris Opéra La Fayette 9ème

ibis Paris Opéra La Fayette 9ème 3 stars

Customer review rating (ALL Rating) 4.4/5 763 reviews

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Description

Hotel extras

  • Close to the Galeries Lafayette and the Grands Boulevards

  • Rooms available for two, three or four people

  • In the heart of the 9th arrondissement, a historic district of Paris

  • The hotel features a meeting room for up to 15 delegates

  • The hotel is located close to three metro stations

Hotel location

ibis Paris Opéra La Fayette 9ème

19 Rue Buffault
75009 PARIS
France

Telephone +33 1 42 80 27 27

Fax +33 1 48 78 13 04

Contact email

  • BUS N 26:  26 CADET

  • BOURSE:  3 BOURSE

  • GRANDS BOULEVARDS:  8 GRANDS BOULEVARDS

  • METRO LIGNE 7:  7 CADET

  • NOTRE DAME DE LORETTE:  12 NOTRE DAME DE LORETTE

  • AUBER:  RER A AUBER

  • By plane

    CHARLES DE GAULLE At 25km / 15.54 miles

  • By plane

    ORLY At 20km / 12.43 miles

  • By train

    GARE D'AUSTERLITZ At 5km / 3.11 miles

  • By train

    GARE DE L'EST At 1km / 0.62 miles

  • By train

    GARE DE LYON At 5km / 3.11 miles

  • By train

    GARE DU NORD At 1.5km / 0.93 miles

  • By train

    GARE MONTPARNASSE At 4km / 2.49 miles

  • By train

    GARE SAINT LAZARE At 1.5km / 0.93 miles

GPS:48.876001, 2.342037

Companies

  • BOURSE 0.6 km / 0.37 mi
  • HARD ROCK CAFE 0.5 km / 0.31 mi
  • PALAIS DES CONGRES 5 km / 3.11 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

BAR RENDEZ VOUS

Relaxation program...A bite to eat, something to drink... It's the perfect spot for business meetings or relaxing at any time of day.

Your meetings and events

Room descriptions and layouts

2 

meeting rooms

From 1 to 15 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

Just like being at home... Welcoming, modern, spacious and comfortable, with a cozy bed and functional bathroom. There's everything you need to enjoy your stay and much more besides. The latest generation Poppy Style Rooms have been completely renovated.

Our guest reviews

Our guest reviews for
ibis Paris Opéra La Fayette 9ème

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  763 reviews

TripAdvisor Rating  3.5/5  24 reviews

Good accomodation

Customer review rating 4.5/5

Anonymous Friends - Confirmed reviews ALL

The location is vey good. It is very close to metro and bus station. The neighborhood is very lively. The facilities of the hotel are good enough for a short holiday.

Dear Senem K., We very much appreciate your comments regarding your stay in our hotel and we are glad to read that everything went great for you. We can't wait to see you again with us for your next stay. Sincerly -Youssef

Ok but not more than that

Customer review rating 3.5/5

Bas Business - Confirmed reviews ALL

Friendly service. Unfortunately my shower head was broken so I could not really enjoy that part.

Fine

Customer review rating 2.5/5

Benjamin C. Couples - Confirmed reviews ALL

Insufficient training in the receptionist wasted a lot of time to deal with credit card mis-swiping and refund problems.

Dear Mr C., Thank you for taking the time to tell us about your experience at the Ibis Paris Opéra La Fayette 9ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. You mention the training of the receptionnist you met during your check out, and it was actually an apprentice still learning. Her training is theoretical but most of it she learns thanks to the guests and the different situations she has to face. I'm really sorry though if we have taken too much of your time or make you feel she was learning at your expense. I appreciate your sharing your concern, and it is my hope that you will give us the opportunity to show you a better service in the near future. Sincerely, Prisca - General Manager

good for the price

Customer review rating 3.5/5

Adrian Solo - Confirmed reviews ALL

it's what you pay for basically, good location and comfortable overall. Though the staff was not very friendly in my opinion

Good location

Customer review rating 4.0/5

Linda M. Families - Confirmed reviews ALL

Great location, friendly staff and ideal for exploring Paris.

Not satisfied regarding the cleaning

Customer review rating 2.0/5

Francois M. Families - Confirmed reviews ALL

I'm not happy regarding my stay, we left the hotel at 8am on Saturday asking for the room to be cleaned at 2pm, we came back at 3.30pm and the room wasn't cleaned. I had to wait until 5.30pm to get my room cleaned. This isn't acceptable for a 3 stars

Dear Francois M., We kindly thank you for taking the time to express your feelings regarding your stay in our hotel. We sincerly apologies that your request was not satisfied in due time. Don't hesitate to call back just to make sure that your request is being fullfield. Until we see you again at Ibis Opera Lafayette please accept our sincere salutations. Youssef

Never fails to provide the promised value and hospitality

Customer review rating 4.0/5

Ain Business - Confirmed reviews ALL

I feel safe in ibis hotels. I have used them in atleast 3 continents so far. Recently took up the membership as it gives a discount also but wish I had signed up before. One problem faced, no late night snack at the hotel and didn't feel good getting down to reception to collect whatever I ordered. The food was not so great either but I was told it was frozen just heated. The guy Mr Donald at the reception was amazing, appreciate his reception and acocdomating my request. Also happy face lady in the morning at the reception. Good stay. Will use again. Only problem was that sandwich I had for dinner was so not good. Other than that great place and well located

Dear QURAT AL AIN K., We very much appreciate your comments regarding your stay at the Ibis Paris Opéra La Fayette 9ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am happy about that : you liked your room and my service! Sorry but the room service is not included in the international ibis international accor standards. We hope to see you again ! Sincerely, Donald

centrally located for our vacation

Customer review rating 5.0/5

Elma B. Families - Confirmed reviews ALL

excellent stay, strictly followed covid protocols breakfast great.

Good location

Customer review rating 4.0/5

Adnane A. Couples - Confirmed reviews ALL

Friendful and helpful employees, hotel is close to public transportation and everything you want. Silent and clean rooms but just furnitures a bit old. Water is not strong enough to take shower fast.

Great service! Central location!

Customer review rating 5.0/5

Abbey H. Couples - Confirmed reviews ALL

Very nice room with all the normal amenities. Pretty centrally located with some cafes and restaurants close. We initially booked for a night less than what we actually needed so we emailed and they replied promptly that it would be no issue to add an additional night. The real stand out was with the receptionist when we checked in. She was absolutely lovely!! Both actually were so nice and understanding. We had missed on train and missed a night :( so they we able to shift out reservation to include the night we needed to add!! I highly recommend for just a lovely landing place with nice employees but overall the hotel wasn’t fancy.

Dear Abigail H., Thank you very much for your kind comment regarding your stay in our hotel. It's a real pleasure to receive positive feedback. Your comment will serve as an encouragement as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Youssef

Everything was perfect

Customer review rating 5.0/5

Es Friends - Confirmed reviews ALL

I really enjoyed my stay in your hotel and I have to say that I stayed in another hotel from the same group of companies few months ago in Paris , but Ibis Opera La Fayette was far better. First of all the room was very clean and spacious, I really liked the bathroom, it was recently renovated and it had a huge window which I enjoyed it. Generally the hotel staff was very helpful and friendly. There were two things I didn't like though: the first is that we left a bag with trash and they weren't picked up during our stay and second thing, when we were about to leave the receptionist was trying to convince us to take a taxi to go to the airport while we had mentioned multiple times that we are going to use the public transportation.

Dear EVMORFIA S., We very much appreciate your heart warming comment regarding your stay in our hotel. It is always a pleasure to receive positive feedback. I will share your comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Youssef

Well located

Customer review rating 3.0/5

Beatriz C. G. Couples - Confirmed reviews ALL

We asked for a double bed and were given a room with 2 single beds. The rooms were poorly soundproofed. They didn't change our towels once and we didn't have shower gel (the package was empty). All in all, the hotel was nice for the price and well located, close to the metro and restaurants.

Dear BEATRIZ G., Thank you for taking the time to tell us about your experience at the Ibis Paris Opéra La Fayette 9ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. It's also possible to ask some extra new clean towels and some soap at our front desk reception. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Impeccable

Customer review rating 4.5/5

Xxc Couples - Confirmed reviews ALL

Situation excellente - personnel disponible et attentif

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

The rooms and beds are really bad

Dear GARAZI M., Thank you for taking the time to tell us about your experience at the Ibis Paris Opéra La Fayette 9ème. I am sorry that your experience did not meet your expectations; please allow me to express our sincerest apologies. Our beds match with the international IBIS 3 stars hotel of the Accor group. Please, if you do not like the room : ask our team to change it when you arrive inside. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The reception team

Good stay

Customer review rating 3.5/5

Damien Business - Confirmed reviews ALL

Good night but reservation was for 1 double bed and i got a twin bed

Very good

TripAdvisor rating 4.0/5

marraantonella TripAdvisor review

Nicely located with 2 metro stations around. Clean rooms. Nice smiling competent and helpful staff. Lots of restaurants around. .Supermarket around available. Bars around. Breakfast simply but varied.

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