Pullman Brussels Centre Midi Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 9,082 reviews

Information message

Pullman Brussels Centre Midi
See on a map
+ 19 Services

Hotel extras

  • Located inside the Brussels Midi Station

  • Free WiFi (large band 1000 Mb)

  • 1000 m² Meeting Facilities (11 meeting rooms)

  • Public Carpark Q-Park located right in front of the hotel

  • Easy access to public transportation (BRU Airport, Brugge, Antwerp, Liège, Namur, ...)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Pullman Brussels Centre Midi

Place Victor Horta 1
1060 brussels
belgium

Fax: (+32)25289801

Check-in from 15h00

Check out up to 12h00

  • BUS:  20 27 49 50 78 MIDI ZUID

  • METRO:  2 AND 6 MIDI ZUID

  • By plane

    BRUXELLES NATIONAL At 17.3km / 10.75 miles

  • By train

    GARE DU MIDI At 0.05km / 0.03 miles

GPS:50.837159, 4.335871

Companies

  • ABBOTT 10.0 km / 6.21 mi
  • ACCENTURE 10.0 km / 6.21 mi
  • BASF 10.0 km / 6.21 mi
  • BAYER 15.0 km / 9.32 mi
  • BNP PARIBAS 10.0 km / 6.21 mi
  • EUROPEAN DISTRICT 10.0 km / 6.21 mi
  • EXXONMOBIL 15.0 km / 9.32 mi
  • GDF SUEZ 10.0 km / 6.21 mi
  • ING 10.0 km / 6.21 mi
  • JOHNSON & JOHNSON 15.0 km / 9.32 mi
  • NATO 15.0 km / 9.32 mi
  • PFIZER 10.0 km / 6.21 mi
  • SIEMENS 15.0 km / 9.32 mi
  • SOLVAY 10.0 km / 6.21 mi
  • TOTAL 10.0 km / 6.21 mi

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

2 breakfasts Non contractual photo

Your meetings and events

The hotel features 1000 square metres of flexible space for meetings, social events or any other function, large or small. With free and secure Wi-Fi everywhere.As many as ten meeting rooms, of which the largest 4 together can host up to 100 people (Covid-19 distanciation). Day light in the majority of our meeting rooms.Need some suggestions for innovative break ideas? The Pullman Chill-Out Space is the place to relax between events. Or maybe everyone's in the mood for a game on the Wii?

Room descriptions and layouts

20 

meeting rooms

From 1 to 340 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Flipchart

  • Videoconferencing

  • Soundproof areas for greater confort

  • An extensive array of audio, video and projection equipment

  • Lectern

  • Podium

  • Day light

  • WIFI access

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

  • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Rooms range from Classic to Deluxe. Upgrade to our exclusive Deluxe Suites for city views across Brussels. Your every need is met to the highest of standards. Use our free high-speed WiFi and refresh under stimulating rain showers.

Our guest reviews for
Pullman Brussels Centre Midi

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

9,082 reviews

TripAdvisor Rating 4.5/5

2,283 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Don't stay during the cold months

TripAdvisor rating 2.0/5

mattm828 30/11/2021 TripAdvisor review

Received a room on the 8th floor and noticed immediately that the hallway and room were very hot (think 30c/85f). The room surprisingly (****)did not have a digital thermostat but turned the basic dial to the coldest setting. Returned to the room hours later to find that nothing had improved and the room does not have a window. Went downstairs and the lone night shift attendant was not very helpful and basically explained that cool air is not possible in the fall/winter. Changed rooms and had the same experience. Got very little sleep in what I can only describe as a claustrophobic experience that ultimately ruined a short weekend getaway. To top it off the hotel refused 2 packages that were sent earlier in the week that included my name and arrival date. My 4th stay at this particular property over the past 5 years. The pullman is not what it once was.

Not clean. No service standard.

Customer review rating 0.5/5

K Business - 28/11/2021 Confirmed reviews ALL

Room is not clean. Hairs on bed sheet and pillow. Shower not cleaned and bath gel from previous customer left in the room. Asked for dental kit and only arrived after 2 calls.

Asked for bath tub

Customer review rating 4.0/5

Sven Couples - 27/11/2021 Confirmed reviews ALL

Although I asked specifically for a bath tub, we got a room with only rainshower

Mask policy in hotel public places

Customer review rating 4.5/5

Anonymous Couples - 26/11/2021 Confirmed reviews ALL

I always my visits at your hotel. However I need to mention the high proportion of guests not wearing masks in the building. We saw many small groups sitting in front of the elevators or riding the elevators without masks. Not the safest environment in view of the rising cases in Belgium. Please consider better monitoring in the public areas of the building.

I was very disappointed

Customer review rating 2.5/5

Abdillahi M. Couples - 23/11/2021 Confirmed reviews ALL

I have benn a regular visitor of Pullman’s Brussels midi and was very disappointed the last time I stayed ie 19/11-22/11/21. I reported my room shower isn’t working properly and I was informed that the maintenance team doesn’t work on Weekends and had asked to be given another room as I shall be staying for 2 nights only . I arrived on a Friday and did not use the shower, but the next day was a Saturday and wanted to shower and go out . I reported again the hotel send somebody to check but never came back to me . I had been stuck in my room the whole day without having a shower. I am a disable person and felt very bad. I stayed until Sunday and nothing happened until the time , I checked out without having a shower and not even an apology from the hotel. I paid a lot of money and being a very loyal and honest guest , I didn’t feel like complaining as the reception area was quiet busy and preferred to be civilised and complain when I am back home. It was a very bad experience and was shocked the way , I was treated after paying a lot of money and got mistreated and cheated. That was not my expectation and feel misled and robbed off my money. I would like for thevmanagement to seriously investigate my stay situation and come back to me informing me if it was right for me to stay for 2 nights and pay a full rate in a faulty bathroom and was never transferred to another room . I am sorry for reporting but these kind of problems shouldn’t be entertained by Accor management. It was a very disappointing stay and felt robbed.

Customer review rating 3.0/5

Anonymous Friends - 23/11/2021 Confirmed reviews ALL

The room was too hot inside, there was a bug in the toilet. Other than these it was ok

good location, warm welcome, bad organization when it comes to food

Customer review rating 5.0/5

Ludovic W. Business - 21/11/2021 Confirmed reviews ALL

good location, warm welcome, bad organization when it comes to food

Clean and pleasant

Customer review rating 4.0/5

Bob Business - 21/11/2021 Confirmed reviews ALL

Couple of nights for a business trip, excellent access, pleasant enough, decent restaurant.

good stay

Customer review rating 4.5/5

Richard M. Business - 21/11/2021 Confirmed reviews ALL

good hotel well located and friendly staff

Nice hotel with some issues

Customer review rating 2.5/5

Brad Business - 20/11/2021 Confirmed reviews ALL

Rooms are fairly nice, but overall the hotel could be better. Convenient for the Midi station, but sketchy area overall. No local food in the evening. Hotel restaurant staff are slow and not friendly.

Good value for money

Customer review rating 4.5/5

Anonymous Solo - 18/11/2021 Confirmed reviews ALL

Very pleasant and clean room. Staff was also very friendly

Always a good choice if you arrive by train

Customer review rating 4.0/5

Robert Business - 18/11/2021 Confirmed reviews ALL

The Pullman at Gare du Midi is always a good choice, especially if you need to transfer through Gare du Midi. Otherwise the location is of little interest.

Good night sleep

Customer review rating 4.5/5

Leena Business - 17/11/2021 Confirmed reviews ALL

Easy access because the hotel is located by the railway station MIDI. Room was large and quiet. Extra points for a memory foam pillow in room. Loved that. Appreciated good breakfast too. Surroundings especially in the late hours a bit ... hmm... uncomfortable. Expensive wine in the restaurant.

Comfortable & elegant

Customer review rating 4.5/5

M A. Solo - 16/11/2021 Confirmed reviews ALL

Well located in the main train station of Bruxelles "Gare Midi", I enjoyed my stay in the hotel with excellent service and good amenities in room, well designed & decorated. Worth it to revisit again.

Well located, Comfortable bedroom, poor customer service

Customer review rating 3.0/5

Anonymous Solo - 15/11/2021 Confirmed reviews ALL

The stay itself was lovely, customer service quite poor. Firstly I was overcharged for breakfast room service which I had to get rectified. Secondly when I asked if I could borrow an adaptor for my laptop charger to plug in, I was given a charger which I noticed was the wrong one. When I rang reception to explain that I was given the wrong charger and to ask for the right adaptor plug, the person who picked up was very rude and said that if I don't know how to use what was given to me, it was my problem and then hanged up on me unwilling to listen my explanation. I then went to reception with the charger to explain and to bring attention to the rudeness of the person that had picked up the phone when I had tried to explain that I was given the wrong charger. I was then met with a lack of understanding but at least the staff member went to look for the right adaptor plug for me which she gave to me. Thirdly, as I was about to go back to my room, my room card/key didn't work on the lift and I had to return to the reception to explain the issue. I thought that because I had booked for a late check out my card should have worked on the lift, the staff member minimised my concern again and said that they just hadn't activated my card. I strongly felt that for 1 night and 2 days stay, my customer service experience was generally unpleasant for such a short stay which was so disappointing considering how beautiful your rooms are and how great the location is.

Good stay

Customer review rating 3.5/5

Alice Couples - 14/11/2021 Confirmed reviews ALL

The hotel was clean it was a good stay. Not far from the city center. A little bit disappointed with the sauna.

Customer review rating 3.0/5

Anonymous Business - 12/11/2021 Confirmed reviews ALL

Restaurant service was not good: the waiters just did not know "what to do" and we had to wait 1 hour 15 min to get the food. They also let two gipsies inside the restaurant and a hand bag was stolen. So it did not feel safe. Anyway, service at reception was always friendly and the room was good, basic standard.

Great location

Customer review rating 5.0/5

Michael Solo - 11/11/2021 Confirmed reviews ALL

Great location just a one minute walk from the Eurostar terminal. Large room and bathroom. Excellent breakfast.

Lovely, a place that feels like home

Customer review rating 5.0/5

Camelia Business - 10/11/2021 Confirmed reviews ALL

Had a lovely stay. You can totally smell the Pullman perfume when entering the hotel and it smeels good. I like how smart, in a sassy way, the front desk staff is. we could have a pleasant chat all together. To sum up: a place highly recommended

A Nice Experience and Service - With Some Notes of Improvement

TripAdvisor rating 4.0/5

fifijihan 04/11/2021 TripAdvisor review

To start, the reception of my arrival was very well-welcomed, I really appreciate the kindness of the staff to upgrade my room and to allow me to check out late without paying an additional fee. The bag of chocolate pralines that received upon my arrival gave me the feeling of joy and comfort. Then, when I came into the room, I am impressed with the cleanliness of the whole room, and I appreciated the amenities equipped in the room. But there are quite some stuffs that are missing. Firstly, No glass/ ceramic mugs for coffee/tea and no glass to clean my mouth after brushing my teeth. there were only 4 pieces of flimsy, paper cup which is not really nice to drink from. I forgot to bring my own toothbrush and toothpaste, and there were none available in my room either. So I am a bit dissapointed with the lackluster amenities situation that was going on But overall. the stay was nice. I just wish that the hotel would put the attention to the detail on the amenities in the rooms as much as in the anyother parts of the hotel, which was excellent.

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby