Customer review rating (ALL Rating) 4.5/5 1,681 reviews
Pullman Brussels Centre Midi
Place Victor Horta 1
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Access: 50 m / 0.03 mi 2 min walk
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International Gatronomic Cuisine
The hotel features 1000 square metres of flexible space for meetings, social events or any other function, large or small. With free and secure Wi-Fi everywhere. As many as ten meeting rooms, of which the largest 4 together can host up to 100 people (Covid-19 distanciation). Day light in the majority of our meeting rooms. Need some suggestions for innovative break ideas? The Pullman Chill-Out Space is the place to relax between events. Or maybe everyone's in the mood for a game on the Wii?
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Rooms range from Classic to Deluxe. Upgrade to our exclusive Deluxe Suites for city views across Brussels. Your every need is met to the highest of standards. Use our free high-speed WiFi and refresh under stimulating rain showers.
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Our guest reviews
100% genuine reviews from our guestsFind out more
Perfect location to stay to jump on/off the trains
TripAdvisor rating 3.0/5
rosabeauteuk Couples - TripAdvisor review
Perfect location if you wishing to stay in brussels for a few nights before heading back home or onto your next journey. It is slightly out the centre but you have a 25min walk to the Grand Place or can use the metro, Trams or even the electric scooters for half the price! Alot of fun but be careful of rights of way and trams!!! Easier to get round brussels. Now why i give it only a 3 maybe 4 stars its down to a few things. Room: We was upgraded kindly as our visit was a present to my partner for his 40th birthday and family already recommended it. Was extremely spacious with a view looking over to the skyscraper (pension finances i was told) with the Atomium, Which is light up at night. Room Supply: also had a Nespresso coffee machine but 3 different pods but no idea what strengh they was (glad i took my 3-in-1 Nescafé sticks, that coffee was too strong for me) but also they only provides two tiny tin pots of milk. which literally did enough for one cup. So we ended up buying our own milk from the store in the station (really good prices if you wanted a pastry or essentials). Was supplied with a little sowing kit, shower cap, nail file, cotton pads and buds and slippers, but no rope. Reading up once in the room only get ropes if you stay in an upgraded room from superior. Bathroom was perfect but also noticed the toilet is seperate to the sink!!! Furniture: Bed really big (superking i would say) comfy but the pillows were weird! Once was a large square size and soft. the other half the size, rectangular and quite firm. most of the night you was swapping the pillows round to get comfy! Breakfast: I WOULD NOT BOTHER! The price was €26 working out at £21/22 with the current exchange rate. The food was poor. The toaster didn't work. very little fruit juices to pick from. Cooked breakfast, bacon was parma ham. sausages are more of a cocktail sausages put in a warmer. beans were cold. only one type of eggs available in a warm, which was scrambled. Was not worth £44 for two people!! we only did it cause we was room only and that day was planning to be out till about 8pm. Hotel reception and staff: The staff were very welcoming and helpful but it was all confusing when checking in and out. They don't tell you they want €50 per night as a deposit, on top of your total stay! The gentleman behind the desk at both time, Sebastian was lovely but i am glad my partner was with me as he didn't explain things in a correct order. After coming to some sort of understanding as we had to leave for the airport. I don't believe what i paid was correct. Something just doesn't sit right with it all. I recommend if you do stay to pay in advance and be aware of the surprise deposit on arrival! I was gobsmacked when he said it and i refused to pay for 3 nights €150! I only agreed on €50 alone! I would stay again as we plan to go back to brussels but travel to different countries and city's along the way but i will pay in advance and not be having breakfast and confirm before arrival i am not paying a deposit. By the way... this also wasn't stated on booking.com website.
Customer review rating 4.0/5
Karl R. Business - Confirmed reviews ALL
Check in as always great, disappointing to hear yet another quality front office staff member is leaving. Housekeeping is good, they even turned down my bed which was a nice touch. WiFi, still too sporadic. Breakfast, not to put too much of a fine point on it breakfast is poor. Since Claudia left on promotion it’s gone downhill. Luis leaving the waiting staff didn’t help. The staff serving apart from Nicholas, Christian and a few others lack any sort of sparkle, the feeling I get is they would rather not be there. The food, croissants poor, heat lamp still gets forgotten to be put on at times. This time they tasted of olive oil instead of butter. One of the breads forgotten, bread knife not sharp enough,. The same hot food selection and still that disgusting slop you call scrambled eggg straight out of a carton. Omelettes mediocre one guy can do a half decent one, the other clueless. Means well I am sure.Fresh orange juice gone, replaced by concentrate, ocasional Panna cotta not seen anymore. You used to have beautiful yogurts in glass pots now it’s out of a machine and quite frankly tasteless and the freeze dried accompaniment’s look uninviting. I understand d you want to meet environment targets, but while you are trying to save the planet, more processed food is given. I have been out of the industry for over 30 years and I have been coming to this hotel for over 5 years things should be better in the kitchen. I only say these things because I care. I had 3 of my breakfasts away from the hotel, that’s a new record for me. Sorry to be so damming, but it’s got that bad.
Good stay but admin needs to be better
Customer review rating 4.0/5
P. S. Business - Confirmed reviews ALL
I used the online check in and express check out to avoid waiting in line. Both worked well. However: - the online check in was complex and required more information than an in person check in would do. - the final invoice ignored my choice of billing address different to my Accor profile address.
Dear S. P., We very much appreciate your comments regarding your stay at the Pullman Brussels Centre Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grégory Marchand General Manager
Customer review rating 5.0/5
Maher Families - Confirmed reviews ALL
location perfect near midi station train and metro. staff very friendly and helpful
Dear Sir, Thank you for choosing Pullman Brussels Centre Midi as your preferred hotel in Brussels. We would like to deeply thank you for your kind feedback concerning your recent visit to our hotel. It is such a pleasure for us to know that you enjoyed your stay with us and furthermore that you took the time to share your experience. We hope that you will be back soon and we look forward to welcoming you. Yours sincerely, Esther MBula Quality and Guest Relations Manager
Customer review rating 4.5/5
Pc Couples - Confirmed reviews ALL
Superb location so close to Eurostar, so very convenient for arrival or pre-departure stay. Very friendly staff and high quality room. Super comfortable bed
Dear Sir, It gives us great pleasure that you enjoyed you stay. We appreciate your kind comments on our hotel. We are glad our services exceeded your expectations. We will share these positive comments to keep up the high standard that we have set for ourselves. Thank you again for communicating your experience to us and I sincerely hope that we may welcome you back here at Pullman Brussels Centre Midi. Yours sincerely, Esther MBula Quality and Guest Relations Manager
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* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price