Hotel - ibis Balikpapan
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Balikpapan Hotel

3.5/5 227 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • AIRPORT SEPINGGAN
    • SEPINGGAN AIRPORT (Paying)
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Other sports activities
    • Billiards/Snooker
    • Darts

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

BAKER HUGHES20 km / 12 mi BP MIGAS14 km / 8 mi HALLIBURTON20 km / 12 mi SCHLUMBERGER20 km / 12 mi TOTAL10 km / 6 mi
BANPU10 km / 6 mi CHEVRON INDONESIA5 km / 3 mi PERTAMINA10 km / 6 mi THIESS INDONESIA20 km / 12 mi TRAKINDO15 km / 9 mi

Exhibition centre

DOME10 km / 6 mi

Your meetings and events

Ibis Balikpapan shares its ballroom and 7 meeting rooms with Novotel Balikpapan and is able to cater for business and social events ranging from 10 to 1200 persons. Its modern function rooms are fitted with the latest AV equipment.

ibis Balikpapan Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BEKAPAI 56 m2 2 m 50 15 20 20 25
KARIANGAU 56 m2 2 m 50 15 20 20 25
MERANTI 64 m2 2 m 60 20 28 25 28
BENGKIRAI 80 m2 3 m 80 25 40 30 40
BORNEO A 320 m2 7 m 300 45 50 140 150
BORNEO BALLROOM 960 m2 7 m 1200 0 0 400 550
    • Flipchart
    • Videoconferencing
    • Podium
    • WIFI access
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Ibis Balikpapan has 156 contemporary and comfortable rooms equipped with air-conditioning, a bathroom with a futuristic design, telephone, cable TV and coffee and tea making facilities.

  • 155 rooms
  • 52 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 1 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • WIFI in your room
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.0/5 ALL Rating 1,654 reviews

Our guest reviews for
ibis Balikpapan

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 227 reviews
Edgars Business - 07/01/2020 Confirmed reviews ALL
« Filthy, noisy place! »

The bed sheets and towels look like they have never been washed! Washbasin was damaged. Not possible to sleep due to noise in the corridor.

Jake G. Business - 22/12/2019 Confirmed reviews ALL
« Toilet needs some maintenance »

- toilet is molddy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Kuang Jenq G., Thank you for taking the time to write this review. I am sorry to hear about your experience regarding the toilet moldy in the room. Please be informed immediate action have been done to rectify this issue. Our house keeping team have done deep cleaning process in the room to avoid this situation occurred again in the future. We appreciate your sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dewi Ningsih Duty Manager

Cecep R. Couples - 11/12/2019 Confirmed reviews ALL

The roof was leaking all night long

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Cecep R., We truly appreciate your patronage towards Ibis Balikpapan and I am concerned to read your stay here was not the experience you had rightfully expected for. I am very sorry to hear about your unsatisfactory experiences with the roof leaking during your stay. Your feedback is very important to us and has been shared with the Head of Department for immediate improvement. We sincerely hope that this will not deter you from remaining our guest and that you give us a chance to better serve you in the future. Best regards, Dewi Ningsih Duty Manager

Krisna E. Business - 10/12/2019 Confirmed reviews ALL
« Good facility, good food »

Get the good room, with good facility. The bathroom has unique design, like we'on on campervan, new experience. The food itsself have a good taste.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Krisna E., Thank you for the great review of our hotel and we are so glad that you enjoyed your stay with us. if you don't mind, would it be possible to helps us by providing your feedback on Tripadvisor. We look forward to welcoming you back in the nearest time at our hotel. Sincerely, Dewi Ningsih Duty Manager.

T. B. Y. Business - 04/12/2019 Confirmed reviews ALL
« Staffs »

Staffs is friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Beng Y. T., We very much appreciate your comments regarding your stay at the ibis Balikpapan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dewi Ningsih Duty Manager

Juslan S. Business - 02/12/2019 Confirmed reviews ALL
« Very good »

friendly, clean, comfortable,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Juslan S., Thank you for sharing your experience with others, it is pleasure to hear that you enjoyed our hotel, appreciated the friendliness of our staff and our cleanliness; we will definitely share with our talents to get them boosted and motivated. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dewi Ningsih Duty Manager

Billy Solo - 16/11/2019 Confirmed reviews ALL
« Standard good quality from Ibis »

Smooth checkin. Clean room with lots of TV channel choice. Room service food was good. Quick laundry service. Bonus of being able to use leisure facilities at adjacent Novotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Billy M., We very much appreciate your comments regarding your stay at the ibis Balikpapan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dewi Ningsih Duty Manager

Dody I. Couples - 11/11/2019 Confirmed reviews ALL

Shower not working properly and drainage in shower cabin not smooth so puddle

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Dody I., We would like to thank you for choosing to stay at Ibis Balikpapan. We are indebted to you for choosing us. To serve you and cater to your accommodation needs. We felt very proud and blessed to had these opportunity. Thank you for taking your time to sharing your experience with us. We are sorry that your experience did not meet your expectation, please allow us to express our sincerest apologies. We have already inform to our team especially department concerns to avoid this kind situation occurred again in the future. Our engineering team already went to your room to fix the shower. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dewi Ningsih Duty Manager

Hans Business - 20/10/2019 Confirmed reviews ALL
« Business Stay at Ibis »

Overall experience was ok. The room is adequate and quite small. The service is good by the employee.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., Thank you for sharing your experience with others, It is a pleasure to hear that you enjoyed our hotel, appreciated the friendliness of our staffs; we will definitely share with our team to get them boosted and motivated . I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dewi Ningsih Duty Manager

S. Business - 20/10/2019 Confirmed reviews ALL
« Well located hotel »

Standard Ibis hotel with clean room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Kusnowirjono S., We very much appreciate your comments regarding your stay at the Ibis Balikpapan. It is always a pleasure to receive positive feedback especially regarding our room cleanliness and strategic location . I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dewi Ningsih Duty Manager

Agung Business - 18/10/2019 Confirmed reviews ALL
« Short stay »

Lobby little bit mesh and do not like entering a ibis hotel. Friendly staff and clean room but not very tidy on the coridor to the room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Agung C., I would like to thank you for taking the time to write such a positive review about our hotel. We are delighted to know that you found our friendly staff and room cleanliness. I have taken note of your other point pertaining to the lobby condition and cleanliness in room corridor and share this with the department concern. We appreciate your valuable feedback as they help us continue to strive to keep up our standards. Look forward to welcoming you back. Sincerely, Zulfa Roslani Executive Secretary & Marcomm

Nadia I. S. Business - 18/10/2019 Confirmed reviews ALL
« Good »

I was very enjoyed when I stayed at the hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Nadia Ina S., Thank you very much for sharing your good review with us. We were delighted to know that you found our hotel up to your expectations. We are looking forward for your next visit at Ibis Balikpapan. Sincerely, Dewi Ningsi Duty Manager

P. W. Business - 14/10/2019 Confirmed reviews ALL
« Confortable but still a missed happened »

I always want to stay at Ibis while traveling, because of its comfortable, affordable, and the ambience. But there was a missed, when my laundry cost was not posted on my bill, but it wasn't a big deak, I think. Nice hotel and Mr Florent is so friendly and coomunicative.

Our hotel has responded to the review
Our hotel has responded to the review

Dear W. P., Thank you for taking the time to post your review. I am delighted to know that our hotel meets your convenience expectations. However, I regret to hear that our team didn't input your billing laundry this was a rare occurrence and please allow us to apologize for the inconvenience you encountered. We appreciate you sharing your concerns. Thank you for staying at the ibis Balikpapan and we hope that you will consider us for your next trip! Sincerely, Zulfa Roslani Executive Secretary & Marcomm

Djoko D. Business - 22/09/2019 Confirmed reviews ALL
« Dr. Ir. »

Pleasing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Djoko D., Thank you very much for sharing your good review with us. We were delighted to know that you found our hotel up to your expectations. We are looking forward for your next visit at Ibis Balikpapan. Sincerely, Dewi Ningsih Duty Manager

Jacques K. Solo - 18/09/2019 Confirmed reviews ALL
« Okay la »

Good enough

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Jacques K., Thank you for taking your time to share your stay experience in Ibis Balikpapan. We are so glad you found our hotel a good place to stay, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dewi Ningsih DutyMnager

Mike N. Business - 09/09/2019 Confirmed reviews ALL
« Great stay »

Clean and comfy hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Michael N., We very much appreciate your comments regarding your stay at the Novotel Balikpapan. It is always a pleasure to receive positive feedback especially regarding our room cleanliness. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dewi Ningsih Duty Manager

Felicia Business - 04/09/2019 Confirmed reviews ALL
« Nice budget hotel with friendly and responsive staff »

The room value was definitely worth the money. Food was delicious. Try the soto banjar, it's really good. Their breakfast is also worth to try.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Felicia T., We very much appreciate your comments regarding your stay at the ibis Balikpapan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dewi Ningsih Duty Manager

Anonymous Business - 02/09/2019 Confirmed reviews ALL
« Not bad »

Crew hospitality need to improve, more friendly and smile to the guest. Fresh juice need to take out early in the morning for breakfast Need refrigerator in the room Laundry delivery in timely manner

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Brata M., Thank you for taking the time to write a review! Unfortunately, it seems that we did not meet all your expectations, please allow me to express my sincerest apology. We regret to read that the hospitality need to improve and Laundry delivery in timely manner In order avoid similar case in the future, we already e conduct training to the team to ensure consistency and no similar feedback in the future. Your feedback helps us to continuously improve our quality and service towards our valued guests. Thank you once again for your feedback and we do hope that we will have the opportunity to welcome you back in the near future. Best regards, Dewi Ningsih Duty Manager

Menara I. Business - 23/08/2019 Confirmed reviews ALL
« It was great »

The room was clean, toilet was also clean. There’s no mineral water in the room but the facilities are overall satisfying.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Menara I., We very much appreciate your comments regarding your stay at the Ibis Balikpapan. Thank you for loving our room and also bathroom cleanliness. Regarding the government's policy in reducing the use of plastic; we commit to participate by providing water dispenser on every floors so that our valued guest may take their water from it using provide water jug in the room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dewi Ningsih Duty Manager

Helena Business - 19/08/2019 Confirmed reviews ALL
« very clean and humble »

i think Ibis hotel can be a good alternative if you will stay in hotel, coz this hotel have a good service have a nice room and clean... enjoy for a stay in ibis hotel thanks ibis hotel....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. H., We very much appreciate your comments regarding your stay at the ibis Balikpapan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dewi Ningsih Duty Manager

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