Mercure Arbat Moscow

Mercure Arbat Moscow 4 stars

Customer review rating (ALL Rating) 4.7/5 1,157 reviews

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Hotel extras

  • Located in the historic center of Moscow, close to 2 metro stations

  • Experience the atmosphere of a luxurious manor of the early 19th century

  • Bar La Promenade 24/7 (south of France, Russian and global cuisines)

  • Intimate conference hall

  • Easy reach to the exhibition grounds of Expocenter and Crocus Expo

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Arbat Moscow

Smolenskaya Sq. 6
121099 MOSCOW
Russia

GPS:55.748595, 37.583762

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

LA PROMENADE

La Promenade: The restaurant is opened only for Breakfast Buffet 7 days per week from 6:30 till 10:30 on weekdays and from 6:30 till 11:30 on weekends.

Your meetings and events

The hotel is a perfect venue for smaller meetings and conferences up to 12 delegates. Boardroom style comfortable furnished room with WiFi access and all the latest technological solutions for professional presentations. Tea and coffee facilities, notepads and pens, mineral water, flipcharts.

Room descriptions and layouts

meeting room

From 1 to 14 

attendees

Configuration is not available for these requirements
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Our accommodation(s)

The 109-room hotel offers its guests a wide range of accommodation options including classic rooms, privilege rooms, suites, connecting rooms and 3 accessible rooms. All of them have contemporary décor and are fully equiped with modern amenities. All rooms are non-smoking. Guests have access to free WIFI, 24-hour room service, hair dryer, safe, ironing facilities, LCD TV with international channels, complimentary toiletries, tea and coffee making facilities and laundry service.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,157 reviews

TripAdvisor Rating  4.5/5  1,952 reviews

good stay

Customer review rating 4.5/5

Irina B. Solo - Confirmed reviews ALL

Great location, Wonderfull team and service.

Dear Irina, We are very grateful to you for choosing Mercure Arbat Moscow hotel and for taking the time to complete our questionnaire and share with us comments regarding your stay! It is a pleasure to know that you were satisfied with your stay. At Mercure we strive to provide the highest level of service to each of our guests, so positive feedback is the greatest reward for us. We do hope to see you again and soon at Mercure Arbat Moscow Hotel! Warmest regards, Natalia Rakhymova Front Office Manager

Well located and good stay!

Customer review rating 5.0/5

Ivetta H. Solo - Confirmed reviews ALL

This is my favorite Hotel. Besides it’s convenient location, it has the most cheerful and respectful personnel and is clean and cozy. I always enjoy my stay in this hotel. If Moscow, then Mercure Arbat Hotel!

Dear Ivetta! Let me express our sincere gratitude for staying with us and sharing your glowing feedback! It is always great to hear from our Privileged guests, especially when they return for several visits. We are most grateful for your kind words and for taking the time to recognize our team for their friendly and considerate service. We feel very pleased to be a hotel of your choice in Moscow that is a wonderful accolade. We’re so happy reading your review that you were satisfied with warm welcome. We truly enjoyed having you as our guests and we look forward to your return soon. Warmest regards, Elena Gorodinskaya Rooms Division manager Mercure Arbat Moscow

Very clean

Customer review rating 5.0/5

Abdullah Solo - Confirmed reviews ALL

I was so happy with your hotel thanks for everything

Dear Mr. Abdullah We are very grateful to you for choosing Mercure Arbat Moscow hotel and for taking the time to complete our questionnaire and share with us comments regarding your stay! It is a pleasure to know that you were satisfied with your stay. At Mercure we strive to provide the highest level of service to each of our guests, so positive feedback is the greatest reward for us. We do hope to see you again and soon at Mercure Arbat Moscow Hotel! Warmest regards, Natalia Rakhymova Front Office Manager

Nice staff, good location, very clean

Customer review rating 4.5/5

Farzad Business - Confirmed reviews ALL

I stayed 3 nights in this hotel & would like to appreciate all well prepared for me & advise this hotel strongly to those who want to stay in center of Moscow.

Dear Mr. Farzad! We are very grateful to you for choosing Mercure Arbat Moscow hotel and for taking the time to complete our questionnaire and share with us comments regarding your stay! It is a pleasure to know that you were satisfied with your stay. At Mercure we strive to provide the highest level of service to each of our guests, so positive feedback is the greatest reward for us. We do hope to see you again and soon at Mercure Arbat Moscow Hotel! Warmest regards, Natalia Rakhymova Front Office Manager

Excellent location. Very comfortable room. Very good service.

Customer review rating 4.5/5

Jeff S. Families - Confirmed reviews ALL

The Mercury Arbat is our first choice hotel for Moscow. It is 1/2 block from the metro, 1 block from the Arbot, and within tolerable walking distance from Red Square and Gorky Park. The rooms are very modern and comfortable. I appreciate that maid service is available in the evening. I also appreciate the macaroons and sparkling wine that was given to my wife on her birthday, and the thank basket of fruit on the final night of our stay.

Dear Jeff! We are very grateful to you for choosing Mercure Arbat Moscow hotel and for taking the time to complete our questionnaire and share with us comments regarding your stay! It is a pleasure to know that you were satisfied with your stay. At Mercure we strive to provide the highest level of service to each of our guests, so positive feedback is the greatest reward for us. We do hope to see you again and soon at Mercure Arbat Moscow Hotel! Warmest regards, Natalia Rakhymova Front Office Manager

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Other web-users rate our hotel

  • 563 reviews 9.5/10 Location
  • 606 reviews 7.8/10 Room
  • 595 reviews 9/10 Service
  • 21 reviews 5.4/10 WiFi
  • 264 reviews 8.1/10 Breakfast
  • 212 reviews 8.6/10 Cleanliness
  • 90 reviews 7.7/10 Vibe
  • 79 reviews 7.5/10 Value

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