Mercure Arbat Moscow

Mercure Arbat Moscow 4 stars

Customer review rating (ALL Rating) 4.7/5 1,221 reviews

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Hotel extras

  • Located in the historic center of Moscow, close to 2 metro stations

  • Experience the atmosphere of a luxurious manor of the early 19th century

  • Bar La Promenade 24/7 (south of France, Russian and global cuisines)

  • Intimate conference hall

  • Easy reach to the exhibition grounds of Expocenter and Crocus Expo

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Arbat Moscow

Smolenskaya Sq. 6
121099 MOSCOW
Russia

GPS:55.748595, 37.583762

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

LA PROMENADE

La Promenade: The restaurant is opened only for Breakfast Buffet 7 days per week from 6:30 till 10:30 on weekdays and from 6:30 till 11:30 on weekends.

Your meetings and events

The hotel is a perfect venue for smaller meetings and conferences up to 12 delegates. Boardroom style comfortable furnished room with WiFi access and all the latest technological solutions for professional presentations. Tea and coffee facilities, notepads and pens, mineral water, flipcharts.

Room descriptions and layouts

meeting room

From 1 to 14 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our accommodation(s)

The 109-room hotel offers its guests a wide range of accommodation options including classic rooms, privilege rooms, suites, connecting rooms and 3 accessible rooms. All of them have contemporary décor and are fully equiped with modern amenities. All rooms are non-smoking. Guests have access to free WIFI, 24-hour room service, hair dryer, safe, ironing facilities, LCD TV with international channels, complimentary toiletries, tea and coffee making facilities and laundry service.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,221 reviews

TripAdvisor Rating  4.5/5  1,953 reviews

Good Stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Room was comfortable Excellent location Staff was nice and helpful

Dear Guest, We are very grateful to you for choosing Mercure Arbat Moscow hotel and for taking the time to complete our questionnaire and share with us comments regarding your stay! It is a pleasure to know that you were satisfied with your stay. At Mercure we strive to provide the highest level of service to each of our guests, so positive feedback is the greatest reward for us. We do hope to see you again and soon at Mercure Arbat Moscow Hotel! Warmest regards, Natalia Rakhymova Front Office Manager

Outstanding

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Perfect room, nice service and fast check-in 👌

Dear Guest, We are very grateful to you for choosing Mercure Arbat Moscow hotel and for taking the time to complete our questionnaire and share with us comments regarding your stay! It is a pleasure to know that you were satisfied with your stay. At Mercure we strive to provide the highest level of service to each of our guests, so positive feedback is the greatest reward for us. We do hope to see you again and soon at Mercure Arbat Moscow Hotel!

Everything is fine, but no private parking and no heated towel rail in the room

Customer review rating 4.5/5

Egor Business - Confirmed reviews ALL

Convenient location, the room has a kettle and drinks, good breakfast and friendly staff

Dear Egor, Thank you for choosing Mercure Arbat Hotel and for taking the time to complete our questionnaire regarding your stay. It is a pleasure to know that you were satisfied with our location, modern rooms and tasty food. Upon booking on our official web site you can find information that parking at the hotel is not provided, but there is a city paid parking nearby to which we have nothing to do. And we will certainly take into account your comments regarding towel rail. We hope to welcome you back soon and we will do our best to make your stay the most memorable one! Best regards, Natalia Rakhymova Front Office Manager

good stay

Customer review rating 4.5/5

Irina B. Solo - Confirmed reviews ALL

Great location, Wonderfull team and service.

Dear Irina, We are very grateful to you for choosing Mercure Arbat Moscow hotel and for taking the time to complete our questionnaire and share with us comments regarding your stay! It is a pleasure to know that you were satisfied with your stay. At Mercure we strive to provide the highest level of service to each of our guests, so positive feedback is the greatest reward for us. We do hope to see you again and soon at Mercure Arbat Moscow Hotel! Warmest regards, Natalia Rakhymova Front Office Manager

Well located and good stay!

Customer review rating 5.0/5

Ivetta H. Solo - Confirmed reviews ALL

This is my favorite Hotel. Besides it’s convenient location, it has the most cheerful and respectful personnel and is clean and cozy. I always enjoy my stay in this hotel. If Moscow, then Mercure Arbat Hotel!

Dear Ivetta! Let me express our sincere gratitude for staying with us and sharing your glowing feedback! It is always great to hear from our Privileged guests, especially when they return for several visits. We are most grateful for your kind words and for taking the time to recognize our team for their friendly and considerate service. We feel very pleased to be a hotel of your choice in Moscow that is a wonderful accolade. We’re so happy reading your review that you were satisfied with warm welcome. We truly enjoyed having you as our guests and we look forward to your return soon. Warmest regards, Elena Gorodinskaya Rooms Division manager Mercure Arbat Moscow

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Other web-users rate our hotel

  • 548 reviews 9.6/10 Location
  • 589 reviews 7.9/10 Room
  • 591 reviews 9.1/10 Service
  • 20 reviews 5/10 WiFi
  • 264 reviews 8.3/10 Breakfast
  • 212 reviews 8.6/10 Cleanliness
  • 83 reviews 7.6/10 Vibe
  • 69 reviews 7.3/10 Value

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