WIFI/Internet Access- Located in the historic center of Moscow, close to 2 metro stations
- Experience the atmosphere of a luxurious manor of the early 19th century
- Bar La Promenade 24/7 (south of France, Russian and global cuisines)
- Intimate conference hall
- Easy reach to the exhibition grounds of Expocenter and Crocus Expo
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Services in the hotel and nearby
Services and practical information
Paying-
Online check-in
Online check-in: Your arrival will be carefully prepared by our team
Fast check-out: Simply return your key -
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Public outdoor parking (Nearby)
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Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
- 100% non-smoking hotel
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Air conditioned
- Air conditioning
- Automatic air control
- Manual temperature control
- Air Conditioning
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Languages spoken at the hotel
- English
- Spanish
- Russian
- Reception open 24 hours a day
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Laundry
- Dry cleaning / Ironing (Paying)
- Shoe shine machine
- Porter
- Concierge
Hotel location
Smolenskaya Sq. 6
121099
moscow
russian federation
- MOSCOW : ARBATSKO-POKROVS, SMOLENSKAYA
- SHEREMETYEVO At 38km / 23.61 miles
- KIEVSKY At 2km / 1.24 miles
GPS : 55.748595, 37.583762
Companies and event centres nearby
Company
Exhibition centre
Your meetings and events
The hotel is a perfect venue for smaller meetings and conferences up to 12 delegates. Boardroom style comfortable furnished room with WiFi access and all the latest technological solutions for professional presentations.Tea and coffee facilities, notepads and pens, mineral water, flipcharts.
| Room name | Surface area | Height | Theatre style | U-shaped Room | Board-room | Classroom style | Banquet |
|---|---|---|---|---|---|---|---|
| ARBAT | 40 m2 | 2 m | 0 | 0 | 14 | 0 | 0 |
Our rooms
The 109-room hotel offers its guests a wide range of accommodation options including classic rooms, privilege rooms, suites, connecting rooms and 3 accessible rooms. All of them have contemporary décor and are fully equiped with modern amenities.All rooms are non-smoking. Guests have access to free WIFI, 24-hour room service, hair dryer, safe, ironing facilities, LCD TV with international channels, complimentary toiletries, tea and coffee making facilities and laundry service.
Classic Non-smoking Room with a double bed
Individual air conditioning control, free Wi-Fi. Features include cozy work space, laptop safe, "rainfall" type shower, bath amenities, hair dryer, flat screen LCD TV, cable/satellite TV channels, coffee/tea facilities, complimentary mineral water.
Non-smoking Superior room with 1 double bed
Dream on and enjoy views over the Moscow historical centre and refined details in modern Art Deco style offered by this comfortable and cozy Superior room. Nespresso fragrant cup of coffee will give you energy to visit all the places in your travel plan.
Classic Non-smoking Room with 2 single beds
Individual air conditioning control, free Wi-Fi. Features include cozy work space, laptop safe, "rainfall" type shower, bath amenities, hair dryer, flat screen LCD TV, cable/satellite TV channels, coffee/tea facilities, complimentary mineral water.
Privilege Non Smoking Room with 1 kingsize bed
Individual air conditioning, free Wi-Fi, work space, laptop safe, 'rainfall' shower, bath amenities, bathrobes & slippers, daily newspapers, flat screen LCD TV, cable/satellite TV channels, Nespresso coffee machine, complimentary water and minibar
Privilege Non Smoking Room with 2 single beds
Individual air conditioning, free Wi-Fi, work space, laptop safe, 'rainfall' shower, bath amenities, bathrobes & slippers, daily newspapers, flat screen LCD TV, cable/satellite TV channels, Nespresso coffee machine, complimentary water and minibar
Standard non-smoking room with double bed for guests with limited mobility
Individual air conditioning, free Wi-Fi, ergonomic work space, safe for laptop, rain shower, bath cosmetics, bathrobe & slippers, daily newspaper, LCD TV, cable/satellite TV channels, free mineral water.
Non-smoking Family Suite with king-size bed and sofa bed
Suite with double bed, individual air conditioning, WIFI, ergonomic work space, laptop safe, rain shower, toiletries, bathrobes and slippers, 2 LCD TVs, cable/satellite TV channels, Nespresso coffee machine and complimentary mineral water
Non-smoking Deluxe Suite with 1 king-size bed and sofa
Individual air conditioning, free Wi-Fi, work space, laptop safe, bathtub, bath amenities, bathrobes & slippers, daily newspapers, flat screen LCD TV, cable/satellite TV channels, Nespresso coffee machine, complimentary water and minibar
- 109 rooms
- 100% non-smoking hotel
- 3 rooms for people with reduced mobility
- 16 connecting rooms
- Baby bed
Our restaurants and bars
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- Wed
- Thurs
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- Sat
- Sun
La Promenade: The restaurant is opened only for Breakfast Buffet 7 days per week from 6:30 till 10:30 on weekdays and from 6:30 till 11:30 on weekends.
- Mon
- Tue
- Wed
- Thurs
- Fri
- Sat
- Sun
- Mon
- Tue
- Wed
- Thurs
- Fri
- Sat
- Sun
Enjoy cozy atmosphere of the bar with its choice of cocktails and wide selection of tea and coffee. International menu.
Certificate of excellence 2019
Dear Mr. G.! We very much appreciate your comments regarding your stay at the Mercure Arbat Moscow. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anton Zachepitskiy Front Office Manager
Dear Mr. M., We very much appreciate your comments regarding your stay at the Mercure Arbat Moscow. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anton Zachepitskiy Front Office Manager
Dear Mrs. Firmansyah, Thank you very much for taking the time to complete our questionnaire and for your exciting feedback about stay at our hotel. We are delighted to read how highly you valued the service. Positive feedbacks from our guests is the greatest reward for us. Regarding about of your request, please accept my deepest apologies for a long time waiting for an answer from us. We always respond to emails as they arrive, according of the corporate rules within 24 hours, if you have an urgent request please do not hesitate to contact us by dialing +74…. We are always grateful to receive the feedback from our guests. Constructive critics always help us to improve the areas where improvements must be brought leading to the constant growth of the level of service provided by our team. We will be extremely glad to welcome you back at Mercure Arbat Moscow on your next stay in Moscow! Best Regatds, Anton Zachepitskiy Front Office Manager
Dear M. K., Thank you very much for your loyalty to Mercure Arbat Moscow hotel and taking the time to complete our questionnaire. We were extremely delighted to have received such a positive feedback. It is so pleasant that you gave a great evaluation to the work of our staff. Your warm review is the sweetest praise and it encourages us to do excellent work every day. Thank you so much! We are always extremely happy to welcome you at Mercure Arbat Moscow hotel! Best regards, Anton Zachepitskiy Front Office Manager
Dear Mr. B., We are very grateful to you for choosing Mercure Arbat Moscow hotel, for taking time to complete our questionnaire and share with us your detailed comment regarding your stay! It is our pleasure to know that you were satisfied with your stay with us. Thank you very much for paying our attention to the question of the chairs in the restaurant. All your comments will be shared with the Head of Food and Beverage department. At Mercure we strive to provide the highest level of service to each of our guests. So your feedback is very important for us, and we fully understand your concerns and the importance of this matter. We will be glad to welcome you back at Mercure Arbat Moscow Hotel and we will do our best to make your next stay a comfortable one! Best regards, Anton Zachepitskiy Front Office Manager Mercure Arbat Moscow
Dear Mr. C.! We are very grateful to you for choosing Mercure Arbat Moscow hotel and for taking the time to complete our questionnaire and share with us your detailed comment regarding your stay! It is a pleasure to know that you were satisfied with our location and hotel service provided by our staff. At Mercure we strive to provide the highest level of service to each of our guests, so positive feedback is the greatest reward for us. We do hope to see you again and soon at Mercure Arbat Moscow Hotel! Warmest regards, Anton Zachepitskiy Front Office Manager
Dear Mr. L.! Thank you very much for choosing Mercure Arbat Moscow hotel. We are delighted how highly you valued our hotel! Your comments regarding the coffee have been delivered to the head of Food and Beverage Department and all staff has recently run an addition training in order to avoid this kind of unacceptable service in the future! We are always extremely happy to welcome you at Mercure Arbat Moscow hotel! Warmest regards, Anton Zachepitskiy Front Office Manager
Dear Mr. D., Thank you very much for taking the time to complete our questionnaire and for choosing Mercure Arbat Moscow hotel. We are delighted to read how highly you valued our hotel. Positive feedbacks from our guests is the greatest reward for us. We’ll be extremely happy to welcome you back at Mercure Arbat Moscow hotel! Warmest regards, Anton Zachepitskiy Front Office Manager
Dear M. J., Thank you very much for taking the time to complete our questionnaire and for your warm words about your stay with us. We were extremely delighted to have received such a positive feedback. It is so pleasant that you gave a great evaluation to the work of our staff. Your warm review is the sweetest praise and it encourages us to do excellent work every day. Thank you so much! We will share your comment with all our staff! Warmest regards and best wishes, Anton Zachepitskiy Front Office Manager Mercure Arbat Moscow
Dear James! Thank you very much for choosing Mercure Arbat Moscow hotel and for taking the time to complete our questionnaire. Positive feedback from our guests is the greatest reward for us. We will be extremely glad to welcome you back at Mercure Arbat Moscow on your next stay in Moscow! Best regards, Anton Zachepitskiy Front Office Manager Mercure Arbat Moscow
Dear Mr. D.! Thank you very much for your loyalty to Mercure Arbat Moscow hotel and taking the time to complete our questionnaire. We are delighted to read how highly you valued your stay with us. We are very glad that service performed by our staff met your expectations. Your warm words will be shared with all staff. Thank you for your exciting feedback once again. Indeed it is highly appreciated by all of us. We are always extremely happy to welcome you at Mercure Arbat Moscow hotel! Warmest regards, Anton Zachepitskiy Front Office Manager Mercure Arbat Moscow
Dear Mr. L.! Thank you very much for your loyalty to Mercure Arbat Moscow hotel and taking the time to complete our questionnaire. We are delighted to read how highly you valued your stay with us. Thank you for your feedback once again. Indeed it is highly appreciated by all of us. We are always extremely happy to welcome you at Mercure Arbat Moscow hotel! Warmest regards, Anton Zachepitskiy Front Office Manager Mercure Arbat Moscow
Dear Valued Guest, Thank you very much for choosing Mercure Arbat Moscow and for sharing your comments. I am very sorry to know that you were not satisfied with the quality of our hotel and did not have a good night rest. Room 412 is one of our attic rooms. Many guests prefer this kind of room and consider them to be the most romantic. As Mercure Arbat Moscow hotel is located in the historical building of 19th century that is a part of Moscow architectural heritage, our rooms vary in size and layout. But if for any reason you do not like your room, please do not hesitate to contact Reception any time and upon availability we will be glad to offer you another room, so you could feel fully comfortable. We have carefully checked the electric window blinds in room 412 and its efficiency during the night time also. The black out in room is properly provided to ensure quality of night rest in room. It is very pity that you had not informed us that you faced some challenges with using it in the room and we could not improve your experience at our hotel. We sincerely hope to have a chance to welcome you back and will do our best to make your next stay at our hotel a memorable one. Kindest regards, Irina Nacharova General Manager
Dear Mrs. B., Thank you very much for taking the time to complete our questionnaire. We are delighted to read how highly you valued your stay with us. We are very glad that service performed by our staff met your expectations. Your warm words will be shared with all staff. We are always extremely happy to welcome you at Mercure Arbat Moscow hotel! Best regards, Anton Zachepitskiy Front Office Manager
Dear Mr. W., Thank you very much for taking the time to complete our questionnaire. We are delighted to read how highly you valued your stay with us. We are very glad that service performed by our staff met your expectations. Your warm words will be shared with all staff. We are always extremely happy to welcome you at Mercure Arbat Moscow hotel! Warmest regards, Anton Zachepitskiy Front Office Manager
Dear Mrs. C., Thank you very much for taking the time to complete our questionnaire. We are delighted to read how highly you valued our rooms and we are very pleased to hear that you were satisfied with our breakfast. We do hope to see you again and soon at Mercure Arbat Moscow Hotel. Warmest regards, Anton Zachepitskiy Front Office Manager
Dear Mr. K., Thank you very much for taking the time to complete our questionnaire. We are delighted to hear that you were satisfied with our location. We do hope to see you again and soon at Mercure Arbat Moscow Hotel. Warmest regards, Anton Zachepitskiy Front Office Manager
Dear Merribel! Thank you for taking the time to post a glowing review of your stay at Mercure Arbat Moscow hotel. We are delighted we were able to exceed your expectations and our team went out of their way to make you feel especially welcome. We very much appreciate your kind compliments regarding rooms and food. All of us hope that one day we will have the pleasure of welcoming you again at our hotel. Cordially, Elena Gorodinskaya Rooms Division manager Mercure Arbat Moscow
When making a booking at this hotel:
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