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ibis New Delhi Aerocity Hotel 3 stars

Customer review rating 4.0/5 7,497 reviews

ALLSAFE approved hotel

ibis New Delhi Aerocity
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+ 15 Services

Hotel extras

  • The hotel is pet friendly!

  • Longest breakfast from 4am to Noon

  • Meeting space, up to 150 delegates

  • Pay a little more and enjoy room with extra benefits at INR 1,000.

  • Take a dip in the Swimming Pool and enjoy your favourite cocktails and snacks.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis New Delhi Aerocity

ibis New Delhi Aerocity
Delhi Aerocity - IGI Airport
IGI Airport
110037 new delhi
india

Tel: +911143020202

Fax: (+91)11/43020222

Check-in from 14h00

Check out up to 12h00

  • DELHI METRO :  Airport Aerocity

  • By plane

    IGI AIRPORT At 4km / 2.49 miles

  • By plane

    INT AIRPORT At 3.5km / 2.17 miles

  • By train

    HAZRAT NIZAMUDDIN At 21.6km / 13.42 miles

  • By train

    NEW DELHI At 16.8km / 10.44 miles

GPS :28.551095, 77.123154

Companies

  • ACCENTURE 8.0 km / 4.97 mi
  • AIRBUS 0.55 km / 0.34 mi
  • ALCATEL LUCENT 6.3 km / 3.91 mi
  • AMERICAN EXPRESS 18.0 km / 11.18 mi
  • ARCHER & ANGEL 0.3 km / 0.19 mi
  • AUSTRALIAN EMBASSY 11.5 km / 7.15 mi
  • BANK OF TOKYO 0.55 km / 0.34 mi
  • BELTECH HOSPITALITY 0.3 km / 0.19 mi
  • BHARTI AIRTEL 8.0 km / 4.97 mi
  • BHARTI REALTY 0.55 km / 0.34 mi
  • BOEING 12.0 km / 7.46 mi
  • BOMBARDIER 10.4 km / 6.46 mi
  • CARGO PATNERS 0.3 km / 0.19 mi
  • CELEBI 10.0 km / 6.21 mi
  • CII 17.0 km / 10.56 mi
  • DASSAULT 18.0 km / 11.18 mi
  • DELOITTE 8.1 km / 5.03 mi
  • EMBASSIES 10.0 km / 6.0 mi
  • ENERGON 0.55 km / 0.34 mi
  • ERICSSON 8.6 km / 5.34 mi
  • ERNST & YOUNG 0.5 km / 0.31 mi
  • ERNST AND YOUNG 0.55 km / 0.34 mi
  • FICCI 17.1 km / 10.63 mi
  • FIEM INSUSTRIES 0.3 km / 0.19 mi
  • FROST INTERNATIONAL 0.3 km / 0.19 mi
  • FUTURE LIFESTYLE 0.55 km / 0.34 mi
  • GERMAN EMBASSY 10.8 km / 6.71 mi
  • GMR GROUP 5.0 km / 3.11 mi
  • GMR SPORTS 0.3 km / 0.19 mi
  • GOOGLE 18.0 km / 11.18 mi
  • HALLIBURTON 0.55 km / 0.34 mi
  • HANMI GLOBAL 0.55 km / 0.34 mi
  • HANWA 0.55 km / 0.34 mi
  • HEWLETT PACKARD 18.0 km / 11.18 mi
  • HIKE 0.5 km / 0.31 mi
  • IBM 6.5 km / 4.04 mi
  • JAPANESE EMBASSY 12.1 km / 7.52 mi
  • JASOLA 22.3 km / 13.86 mi
  • LEICA 0.25 km / 0.16 mi
  • MEP INDIA PVT. LTD. 0.55 km / 0.34 mi
  • MICROSOFT 9.6 km / 5.97 mi
  • MINISTERIES 12.0 km / 7.46 mi
  • MINISTRY EX AFFAIRS 14.5 km / 9.01 mi
  • MOSER BAER 14.1 km / 8.76 mi
  • NESTLE 7.0 km / 4.35 mi
  • NOIDA 35.3 km / 21.93 mi
  • NOKIA 18.0 km / 11.18 mi
  • ORACLE 6.3 km / 3.91 mi
  • PHILIPS 6.5 km / 4.04 mi
  • PIZZA EXPRESS 0.55 km / 0.34 mi
  • PRAGATI MAIDAN 18.4 km / 11.43 mi
  • PWC 6.3 km / 3.91 mi
  • RATTAN INDIA 0.55 km / 0.34 mi
  • RELIANCE HEALTH 0.3 km / 0.19 mi
  • SARTTAC 0.55 km / 0.34 mi
  • SEAWAYS SHIPPING 0.55 km / 0.34 mi
  • SOFT BANK 0.55 km / 0.34 mi
  • SUMITOMO 0.55 km / 0.34 mi
  • TCS 14.4 km / 8.95 mi
  • TORM SHIPPING 0.25 km / 0.16 mi
  • TW HOSUING 0.55 km / 0.34 mi
  • US EMBASSY 9.0 km / 5.59 mi
  • VALUE QUEST CAPITAL 0.55 km / 0.34 mi
  • WALLMART 13.3 km / 8.26 mi

Hotel services

SPICE IT

Indulge in simple, authentic flavours with a twist! Enjoy family celebrations, social gatherings or just unwind with your crew over a drink & quirky selection of bar bites at the bar next door, all within your reach.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Buffet
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 5 Meeting rooms
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 445 rooms
    • One room for people with reduced mobility
    • No family room
    • 70 connecting rooms
    • 367 non-smoking rooms
    • 7 floors
  • Languages spoken at the hotel
    • English
    • French
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Reduced mobility Facilities
  • Desk equipment available
    • Shoe shine machine
  • Currency exchange
    • Currency exchange
Access to property
  • Parking
    • On site
Well-being
  • Swimming Pool
    • Outside
    • On site

Your meetings and events

The hotel has 6 meeting rooms at the lobby level which can be combined for a total capacity of 467 m² accommodating 150 guests. All meeting rooms have a contemporary ambience. Audio-visual equipment, theme set-up and displays are available on demand.

Room descriptions and layouts

meeting rooms

From 1 to 150 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Flipchart

  • Meeting room

  • Podium

  • WIFI access

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Your sleep is our priority in our 445 modern, soundproof rooms with big fluffy pillows, super-soft duvet and high-tech mattresses that align with the density points of your body. The new Sweet Bed by ibis is difficult to leave!

Our guest reviews for
ibis New Delhi Aerocity

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

7,497 reviews

TripAdvisor Rating 4.0/5

2,548 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good staff around

Customer review rating 5.0/5

Jpjhunjhunwala Business - 13/10/2021 Confirmed reviews ALL

Only the rooms are small rest all fine. Good services good staff very good

Great stay

Customer review rating 4.5/5

Njoseph Business - 13/10/2021 Confirmed reviews ALL

Great stay at the place. Though the room was small , I liked it . The staff is very polite and helpful specially when you are first comer to the hotel and location.

Well located

Customer review rating 4.0/5

Rajesh G. Business - 11/10/2021 Confirmed reviews ALL

Property is very good. Staff is very good. But room service is very poor. I call 10 time at room service. But nobody attend the call.

Customer review rating 4.0/5

Vishal S. Business - 08/10/2021 Confirmed reviews ALL

PERFECT LOCATION, EFFICIENT STAFF, AND SUPER MANAGEMENT

Room size is tooooo less for two people

Customer review rating 3.0/5

Ganesh J. Business - 07/10/2021 Confirmed reviews ALL

Room size too less for two people

Great stay,efficient staff

Customer review rating 5.0/5

Kanishka M. Business - 07/10/2021 Confirmed reviews ALL

Everything was right up there.From check in to check out the services were just super.

Well located near Delhi Airport

Customer review rating 5.0/5

Vijay Couples - 04/10/2021 Confirmed reviews ALL

First experience at IBIS Hotels that we had…and it was really good. The staff at IBIS hotel Aerocity Delhi is the strong point here..they are very courteous n concerned. Ved Prakash at Housekeeping; Rajendra, and Monika of F&B need a special mention for making our short stay so comfortable ! Thank you IBIS HOTELS

Dear Vijay, Thank you for sharing your views with us. I am very pleased to know that you had a comfortable stay with us and your appreciation about the hotel room and services has been humbly received. It is feedback from esteemed guests like you that motivates us to strive further towards excellence. We look forward to welcoming you back at ibis New Delhi Aerocity. Warm Regards, Saumitra Chaturvedi Deputy General Manager

Pathetic approach by staff

Customer review rating 0.5/5

Gaurav T. Business - 03/10/2021 Confirmed reviews ALL

Pathetic…stayed here for one night…4 hours to be precise…room didn’t had toiletries enough for single shower…what’s even more pathetic was during checkout just willing to give feedback to reception, receptionist was arguing that guests are supposed to check and let room service know if anything is missing…kept on arguing upon asking if you can’t make your rooms ready with toiletries ready for single use…know ibis is budget option of Accor but even after paying 4000rs per night if basic amenities are not met, there are many more options near by.

Well located

Customer review rating 4.0/5

Samuel Business - 02/10/2021 Confirmed reviews ALL

Good

Dear Samuel, Thank you for your feedback and I am elated to hear that you liked the hotel and our services. Your positive feedback has been shared with the team and it will indeed act as a source of motivation for everyone. The team at ibis New Delhi Aerocity looks forward to welcoming you back in the near future. Warm Regards, Saumitra Chaturvedi Deputy General Manager

Good stay

Customer review rating 5.0/5

Mantosh K. M. Business - 02/10/2021 Confirmed reviews ALL

Ibis is awesome place to stay, specially all staffs, stay in 7th floor, getting good service from room service, clean room, one guy named Ravinder from room service gives good services and clean room .

Bien situé, chambres propres mais musique trop forte dans le lobby

Customer review rating 4.0/5

Fabien P. Business - 01/10/2021 Confirmed reviews ALL

The food is excellent and the buffet is worth it (although quite expensive), but please turn off the music, or at the very least turn it down a little. What's the meaning of having super loud techno/house while you're having breakfast at 6.45 am?

Dear Fabien, We very much appreciate your comments regarding your stay at ibis New Delhi Aerocity. It is always a pleasure to receive your feedback. I have taken careful note of your feedback about prices and music in the restaurant. We hope that you will give us another opportunity to serve you better in future. Warm Regards, Saumitra Chaturvedi Deputy General Manager

Good stay at ibis,great experience

Customer review rating 4.5/5

Ashish G. Business - 29/09/2021 Confirmed reviews ALL

All things was good.I fully satisfied from this room service,nice food and well behaviour from staff.So I wish next time definitely I stay here again.

Dear Ashish, Thank you for your feedback and I am elated to hear that you liked the hotel and our services. Your positive feedback has been shared with the team and it will indeed act as a source of motivation for everyone. The team at ibis New Delhi Aerocity looks forward to welcoming you back in the near future. Warm Regards, Saumitra Chaturvedi Deputy General Manager

Very good staff good food this is the best place to stay

Customer review rating 5.0/5

Excellent Friends - 29/09/2021 Confirmed reviews ALL

I stay in hotel 25th Sept to 27th Sept 2021 very good and humble staff and food, roomservice also too good. I prefer to go again very nice

Dear Sanjay, We very much appreciate your comments regarding your stay at ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back soon. Warm Regards, Saumitra Chaturvedi Deputy General Manager

First time staying review

Customer review rating 4.5/5

Christopher L. Families - 28/09/2021 Confirmed reviews ALL

Upon arrival was not sure what to expect but with my stay and after I think they have managed to keep thing very simple sober but yet very organised and I would say a pleasant one for me and my family.

Dear Christopher, We very much appreciate your comments regarding your stay at ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back soon. Warm Regards, Saumitra Chaturvedi Deputy General Manager

The stay was pretty nice and comfortable.

Customer review rating 4.0/5

Tathagata G. Solo - 26/09/2021 Confirmed reviews ALL

I really had a good time at IBIS Aerocity. Few things that I observed I feel needs to be rectified is that some parts of the room were not cleaned properly. Also the rooms were not cleaned by staff properly in the morning. I also tried to avail the 24×7 alcarte services but wasn't able to reach out the restaurant.

Dear Tathagata, Thank you for sharing you feedback on this forum. I am glad that you had comfortable stay. We have noted your feedback about cleaning and please be assured that our Executive Housekeeper has initiated double check procedure to ensure our guest continue enjoy their stay with us. We look forward to welcoming you back soon. Warm Regards, Saumitra Chaturvedi Deputy General Manager

Excellent

Customer review rating 5.0/5

Anonymous Business - 25/09/2021 Confirmed reviews ALL

Excellent

Dear Mohammed, We very much appreciate your comments regarding your stay at ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back soon. Warm Regards, Saumitra Chaturvedi Deputy General Manager

Excellent hospitality

TripAdvisor rating 5.0/5

bhanu1989 23/09/2021 TripAdvisor review

The staff are very cooperative specially on receptionist guy IDRIS explained everything so well & make me comfortable. Excellent breakfast buffet , well maintained property , clean room & very good ambience. would love to visit again.. keep it up guys.

Dear Bhanu1989, Awesome ! Thank you for the lovely review. We are thrilled that you had such a good time with us. My team and especially Idrish is super glad that you recognized them and they are excited to see you again. Warm Regards, Saumitra Chaturvedi Deputy General Manager

Room was quite good, But staff behaviour was as poor as ever

TripAdvisor rating 5.0/5

midhun1930 Business - 21/09/2021 TripAdvisor review

I had stayed in IBIS , AEROCITY throughout this year. The property is well maintained. But staff at reception, Housekeeping service in room & the person at pool was behaving very rudely to me. Staff at pool was arguing for nothing. I ordered toiletries on phone, but they didn't deliver me yet. It is not the way i expected from IBIS.

Dear Midhun1930, Thank you for sharing your feedback on this forum. I am sorry for the way your stay was handled. I have no excuse to offer but may I assure you that I am addressing the concern personally to avoid any guest being inconvenient similarly in future. We hope that you will give us another opportunity to serve you better in future. Warm Regards, Saumitra Chaturvedi Deputy General Manager

bad experience

TripAdvisor rating 1.0/5

santosh2498 Business - 09/09/2021 TripAdvisor review

i hv stayed at the hotel on 4 sept alongwith my collugue and we hv taken half board plan. on 5 sept early morning i hv asked for tea but the guy in the dining services refused to serve us as we told him to add the bill in our room services. at time out of check out i complained about the service at that time it was told to me that the tea was complimentory. pls from next time such things should not happen with members

Dear Santosh, Thank you for sharing your valuable feedback. I truly regret the disappointment you have expressed over the stay experience especially assistance and the incorrect information shared by our team members. Please let me assure you that this is not the norm and I am truly sorry that we have failed you in this instance. We have taken serious note of your comments and will strengthen our focus and provide the correct training needs in these specific areas to avoid guests being inconvenienced similarly in future. Thank you for taking the time to share your feedback. I am conscious that my apologies do not erase the unsatisfying experience you have been through, however I urge you to view this experience in isolation and allow us another opportunity to regain your confidence in our services. Warm Regards, Saumitra Chaturvedi Deputy General Manager

Good stay

TripAdvisor rating 4.0/5

prasadpv2021 Business - 26/07/2021 TripAdvisor review

They could address issues notified on cleanliness. Can't write stories. For feedback please keep a provision to give in crisp words wanted to give feedback and this is preventing me from submitting. Please change it.

Dear Prasadpv2021, Thank you for sharing your feedback on TripAdvisor. We have noted your feedback about cleanliness and please be assured that the same is looked at. We look forward to welcoming you back soon. Warm Regards, Saumitra Chaturvedi Deputy General Manager

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