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ibis New Delhi Aerocity Hotel 3 stars

Customer review rating 4.0/5 7,374 reviews

ALLSAFE approved hotel

ibis New Delhi Aerocity
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+ 7 Services

Hotel extras

  • The hotel is pet friendly!

  • Longest breakfast from 4am to Noon

  • Meeting space, up to 150 delegates

  • Pay a little more and enjoy room with extra benefits at INR 1,000.

  • Take a dip in the Swimming Pool and enjoy your favourite cocktails and snacks.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
  • Currency exchange
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 6 Meeting room(s)
  • Copy/print service available

Hotel location

ibis New Delhi Aerocity

ibis New Delhi Aerocity
Delhi Aerocity - IGI Airport
IGI Airport
110037 new delhi
india

Tel: +911143020202

Fax: (+91)11/43020222

Check-in from 14h00

Check out up to 12h00

  • DELHI METRO :  Airport Aerocity

  • By plane

    IGI AIRPORT At 4km / 2.49 miles

  • By plane

    INT AIRPORT At 3.5km / 2.17 miles

  • By train

    HAZRAT NIZAMUDDIN At 21.6km / 13.42 miles

  • By train

    NEW DELHI At 16.8km / 10.44 miles

GPS :28.551095, 77.123154

Companies

  • ACCENTURE 8.0 km / 4.97 mi
  • AIRBUS 0.55 km / 0.34 mi
  • ALCATEL LUCENT 6.3 km / 3.91 mi
  • AMERICAN EXPRESS 18.0 km / 11.18 mi
  • ARCHER & ANGEL 0.3 km / 0.19 mi
  • AUSTRALIAN EMBASSY 11.5 km / 7.15 mi
  • BANK OF TOKYO 0.55 km / 0.34 mi
  • BELTECH HOSPITALITY 0.3 km / 0.19 mi
  • BHARTI AIRTEL 8.0 km / 4.97 mi
  • BHARTI REALTY 0.55 km / 0.34 mi
  • BOEING 12.0 km / 7.46 mi
  • BOMBARDIER 10.4 km / 6.46 mi
  • CARGO PATNERS 0.3 km / 0.19 mi
  • CELEBI 10.0 km / 6.21 mi
  • CII 17.0 km / 10.56 mi
  • DASSAULT 18.0 km / 11.18 mi
  • DELOITTE 8.1 km / 5.03 mi
  • EMBASSIES 10.0 km / 6.0 mi
  • ENERGON 0.55 km / 0.34 mi
  • ERICSSON 8.6 km / 5.34 mi
  • ERNST & YOUNG 0.5 km / 0.31 mi
  • ERNST AND YOUNG 0.55 km / 0.34 mi
  • FICCI 17.1 km / 10.63 mi
  • FIEM INSUSTRIES 0.3 km / 0.19 mi
  • FROST INTERNATIONAL 0.3 km / 0.19 mi
  • FUTURE LIFESTYLE 0.55 km / 0.34 mi
  • GERMAN EMBASSY 10.8 km / 6.71 mi
  • GMR GROUP 5.0 km / 3.11 mi
  • GMR SPORTS 0.3 km / 0.19 mi
  • GOOGLE 18.0 km / 11.18 mi
  • HALLIBURTON 0.55 km / 0.34 mi
  • HANMI GLOBAL 0.55 km / 0.34 mi
  • HANWA 0.55 km / 0.34 mi
  • HEWLETT PACKARD 18.0 km / 11.18 mi
  • HIKE 0.5 km / 0.31 mi
  • IBM 6.5 km / 4.04 mi
  • JAPANESE EMBASSY 12.1 km / 7.52 mi
  • JASOLA 22.3 km / 13.86 mi
  • LEICA 0.25 km / 0.16 mi
  • MEP INDIA PVT. LTD. 0.55 km / 0.34 mi
  • MICROSOFT 9.6 km / 5.97 mi
  • MINISTERIES 12.0 km / 7.46 mi
  • MINISTRY EX AFFAIRS 14.5 km / 9.01 mi
  • MOSER BAER 14.1 km / 8.76 mi
  • NESTLE 7.0 km / 4.35 mi
  • NOIDA 35.3 km / 21.93 mi
  • NOKIA 18.0 km / 11.18 mi
  • ORACLE 6.3 km / 3.91 mi
  • PHILIPS 6.5 km / 4.04 mi
  • PIZZA EXPRESS 0.55 km / 0.34 mi
  • PRAGATI MAIDAN 18.4 km / 11.43 mi
  • PWC 6.3 km / 3.91 mi
  • RATTAN INDIA 0.55 km / 0.34 mi
  • RELIANCE HEALTH 0.3 km / 0.19 mi
  • SARTTAC 0.55 km / 0.34 mi
  • SEAWAYS SHIPPING 0.55 km / 0.34 mi
  • SOFT BANK 0.55 km / 0.34 mi
  • SUMITOMO 0.55 km / 0.34 mi
  • TCS 14.4 km / 8.95 mi
  • TORM SHIPPING 0.25 km / 0.16 mi
  • TW HOSUING 0.55 km / 0.34 mi
  • US EMBASSY 9.0 km / 5.59 mi
  • VALUE QUEST CAPITAL 0.55 km / 0.34 mi
  • WALLMART 13.3 km / 8.26 mi

Your meetings and events

The hotel has 6 meeting rooms at the lobby level which can be combined for a total capacity of 467 m² accommodating 150 guests. All meeting rooms have a contemporary ambience. Audio-visual equipment, theme set-up and displays are available on demand.

Room descriptions and layouts

meeting rooms

From 1 to 150 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Flipchart

  • Meeting room

  • Podium

  • WIFI access

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Your sleep is our priority in our 445 modern, soundproof rooms with big fluffy pillows, super-soft duvet and high-tech mattresses that align with the density points of your body. The new Sweet Bed by ibis is difficult to leave!

STANDARD QUEEN ROOM

Accessible room
  • Max. number of persons: 3
  • Area: From 18 / 194 sq ft
  • Views: Pool side *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

STANDARD TWIN ROOM

Accessible room
  • Max. number of persons: 3
  • Area: From 18 / 194 sq ft
  • Views: Pool side *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

STANDARD QUEEN ROOM WITH EXTRA BENEFITS

Accessible room
  • Max. number of persons: 3
  • Area: From 18 / 194 sq ft
  • Views: Pool side *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

STANDARD TWIN ROOM WITH EXTRA BENEFITS

Accessible room
  • Max. number of persons: 3
  • Area: From 18 / 194 sq ft
  • Views: Pool side *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

My Room- Experience the mystery

  • Max. number of persons: 3
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

SPICE IT

Type of cuisine: International

Indulge in simple, authentic flavours with a twist! Enjoy family celebrations, social gatherings or just unwind with your crew over a drink & quirky selection of bar bites at the bar next door, all within your reach.

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

THE HUB

Relaxation on the menu. A bite to eat, something to drink... It's the one rendez-vous you need for a new take on work and leisure.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
ibis New Delhi Aerocity

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

7,374 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,447 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

I found my room very well organised & clean.

Customer review rating 5.0/5

Alok K. Friends - 16/06/2021 Confirmed reviews ALL

Check in & Check out done very nicely

Dear Alok, We very much appreciate your comments regarding your stay at ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back soon. Warm Regards, Saumitra Chaturvedi Deputy General Manager

Very good location nd pet friendly hotel

Customer review rating 4.0/5

Ankit K. Couples - 16/06/2021 Confirmed reviews ALL

Everything was good location,food,and good thing was it is pet friendly hotel. But the Air condition is major issue you have to look into this.

Dear Ankit, We very much appreciate your comments regarding your stay at ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The team at ibis New Delhi Aerocity looks forward to welcoming you back in the near future. Warm Regards, Saumitra Chaturvedi Deputy General Manager
Customer review rating 5.0/5

Atul Solo - 16/06/2021 Confirmed reviews ALL

Good food service, clean and very warm welcome staff.

Dear Atul, Thank you for your feedback and I am elated to hear that you liked the hotel and our services. Your positive feedback has been shared with the team and it will indeed act as a source of motivation for everyone. The team at ibis New Delhi Aerocity looks forward to welcoming you back in the near future. Warm Regards, Saumitra Chaturvedi Deputy General Manager

Comfortable stay

Customer review rating 4.0/5

Anupam G. Families - 15/06/2021 Confirmed reviews ALL

Service was phenomenal. Arun from front desk and Ajay from room service was exceptional.

Dear Anupam, We very much appreciate your comments regarding your stay at ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back. Warm Regards, Saumitra Chaturvedi Deputy General Manager

Warm and helpful staff

Customer review rating 5.0/5

Payal D. Business - 13/06/2021 Confirmed reviews ALL

Thankyou so much IBIS delhi team for being so warm and making our stay comfortable. I would like make a special mention to Ankit Rai for quickly getting me medicines to make me feel better since I was sick and making sure that I dont face any trouble. Thankyou for always cooperating. Also another mention to Monica for always smiling and attending our needs gracefully.

Dear Payal, We very much appreciate your comments regarding your stay at ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back. Warm Regards, Saumitra Chaturvedi Deputy General Manager

Courteous staff , clean / hygienic

Customer review rating 5.0/5

Santosh K. Business - 13/06/2021 Confirmed reviews ALL

All staff are courteous , polite & co-operative .

Dear Santosh, We very much appreciate your comments regarding your stay at ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back soon. Warm Regards, Saumitra Chaturvedi Deputy General Manager

Very bad service providing by hotel staff

Customer review rating 0.5/5

Rajesh K. Business - 12/06/2021 Confirmed reviews ALL

Unexperience hospitality staff... They don't know how to talk with gust staying in the hotel .

Dear Mr K., Thank you for sharing your valuable feedback. I truly regret the disappointment you have expressed over the stay experience especially the way your request have been handled by the team. Please let me assure you that this is not the norm and I am truly sorry that we have failed you in this instance. We have taken serious note of your comments and will strengthen our focus and provide the correct training needs in these specific areas to avoid guests being inconvenienced similarly in future. Thank you for taking the time to share your feedback. I am conscious that my apologies do not erase the unsatisfying experience you have been through, however I urge you to view this experience in isolation and allow us another opportunity to regain your confidence in our services. Warm Regards, Saumitra Chaturvedi Deputy General Manager

Excellent Stay

Customer review rating 5.0/5

Nischal Solo - 11/06/2021 Confirmed reviews ALL

I told the Staff at the reception counter too that coming to IBIS,Aerocity,Delhi is like coming back home. That's the comfort level I have here

Dear Nischal, We very much appreciate your comments regarding your stay at ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back soon. Warm Regards, Saumitra Chaturvedi Deputy General Manager

amazing stay, well located

Customer review rating 5.0/5

Anmol Business - 11/06/2021 Confirmed reviews ALL

The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make my stay enjoyable. I highly recommend this hotel for anyone visiting delhi. I had a wonderful experience.

Dear Anmol, We very much appreciate your comments regarding your stay at ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back soon. Warm Regards, Saumitra Chaturvedi Deputy General Manager

comfortable and safe stay

Customer review rating 5.0/5

Ricky S. Business - 09/06/2021 Confirmed reviews ALL

everything is perfect according to requirements....staff very helpful especially mr nishant....ms preeti....ms lili....

Dear Tejas, We very much appreciate your comments regarding your stay at ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back soon. Warm Regards, Saumitra Chaturvedi Deputy General Manager

Good stay

Customer review rating 4.5/5

Aman S. Solo - 09/06/2021 Confirmed reviews ALL

Amazing staff with extremely polite behaviour ......they will try to do those things even though they are beyond their limits ..... extremely thankful to the fan arranging staff keep it up good going....

Dear Aman, We very much appreciate your comments regarding your stay at ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back soon. Warm Regards, Saumitra Chaturvedi Deputy General Manager

Good Stay

Customer review rating 4.5/5

Manish Business - 04/06/2021 Confirmed reviews ALL

Its been a wonderful stay in IBIS Aerocity New Delhi. Keep the Good work.

Dear Manish, We very much appreciate your comments regarding your stay at ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back soon. Warm Regards, Sylvain Laroche General Manager

Yes

Customer review rating 5.0/5

Asha K. Business - 04/06/2021 Confirmed reviews ALL

It was an amazing experience.all the staff were so humble and courteous.Food was on time and rooms were also clean and sanitized very well

Dear Asha, We very much appreciate your comments regarding your stay at ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back soon. Warm Regards, Sylvain Laroche General Manager
Customer review rating 3.5/5

Sunil L. Friends - 04/06/2021 Confirmed reviews ALL

All over experience was good, hotel staff very friendly, and humble, food was good but room size very small and bad size too.

Dear Tarun, We very much appreciate your comments regarding your stay at ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back soon. Warm Regards, Saumitra Chaturvedi Deputy General Manager

Extremely well located and comfortable stay.

Customer review rating 4.5/5

Pinaki C. Business - 04/06/2021 Confirmed reviews ALL

Rooms are well maintained, good cordial behavior of all the staff. Very well professional approach from the management.

Dear Pinaki, We very much appreciate your comments regarding your stay at ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back soon. Warm Regards, Sylvain Laroche General Manager

Very friendly and helpful staff. Good facilities and very convenient location.

Customer review rating 5.0/5

Len P. Solo - 03/06/2021 Confirmed reviews ALL

The staff went out of their way to be helpful and welcoming. And they were very friendly. Room was comfortable and quiet. Breakfast was good.

Dear Len, We very much appreciate your comments regarding your stay at ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back soon. Warm Regards, Sylvain Laroche General Manager

Below expectations

TripAdvisor rating 3.0/5

Vaibha 24/02/2021 TripAdvisor review

It was not a great experience as I was not knowing that ibis has small room and bathroom also. Certain things has to be taken care specially in breakfast the paneer paratha was not good. Lobby was also not properly clean. Being a part of Accor group it has improved a lot.

Dear Vaibha, Thank you for sharing your valuable feedback. I truly regret the disappointment you have expressed over the stay experience. ibis rooms worldwide are of the same size offering standardized amenities to ensure consistency of the product. I have noted your feedback about paneer paratha and Cleanliness and please be assured that our Executive Chef and housekeeper is working on it to avoid guest being inconvenient similarly in future. I hope that you will give us another opportunity to serve you better in future. Warm Regards, Anant Leekha Deputy General Manager

Very confortable stay

TripAdvisor rating 5.0/5

abhijitchakravarty Business - 07/02/2021 TripAdvisor review

Good room quality , excellent front office staff , very convenient check-in and check-out process. The housekeeping was good and the property was well maintained. All round safety was being was kept in mind by the staff. Getting a cab at the location for a business travel was very convenient and quick. Overall a very pleasant. The value for money is just worth it.

Dear Abhijit, Thank you for mentioning such wonderful comments on TripAdvisor. It was a pleasure to have you at the hotel and we are pleased to note that your stay was comfortable. And importantly you enjoyed your overall stay experience. I am also extremely proud that the service that you received from our team members was great. It is feedback such as yours, which encourages us to go an extra mile. Warm Regards, Anant Leekha Deputy General Manager

Nice stay at a good hotel near the airport

TripAdvisor rating 4.0/5

Vishwajay 02/11/2020 TripAdvisor review

We stayed a night at the Ibis, Aerocity Delhi. The pickup was on time, being an Accor member, we were treated well, given rooms of our choice and quick check in. The food ordered was of average quality and could have been better. Other than that the stay was nice, rooms were small but compact and service was good. It is a pretty good option for staying near the airport and for transit.

Dear Vishwajay, Thank you very much for being an ALL member and sharing your valuable feedback. We are pleased to hear that you enjoyed your stay with us. We have taken sincere note of your feedback about our food quality and will review the same for immediate improvement. Your kind appreciation about the services has encouraged us to consistently provide warm and professional service to our valuable guests. We look forward to more opportunities of welcoming you for our true ibis hospitality. Warm Regards, Anant Leekha Deputy General Manager

Horrific experience

TripAdvisor rating 2.0/5

enrikay14 Business - 31/10/2020 TripAdvisor review

Average Delhi hotel named Ibis for business reason. Tiny rooms filthy bedding, make shift clean pastic box showers in the room, everything was ridiculously stupid and cheap. Restaurant is just an Indian Dhaba nothing else. Very disappointed being an Accor member who travels around the world. Stay away from this hotel

Dear Enrikay, Kindly accept our sincere apologies for he unfortunate stay experience. I feel terrible that you were so disappointed with our room size and restaurant. ibis rooms worldwide are of the same size offering standardized amenities to ensure consistency of the product. Being a part of Accor Hotels, we have other brands such as Novotel and Pullman offering larger size rooms with additional facilities. We recommend that you must experience these brands on your next visit to Delhi NCR. We again would like to apologies for the inconvenience caused to you. Warm Regards, Anant Leekha Deputy General Manager

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