Sofitel Dubai Downtown

Sofitel Dubai Downtown 5 stars

Customer review rating (ALL Rating) 4.6/5 3,078 reviews

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Hotel extras

  • The only international 5-star hotel linked to the Dubai Mall

  • A privileged central location

  • Polished design and exceptional comfort

  • Chic restaurants and lounges

  • Flexible event venues

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Sofitel Dubai Downtown

Downtown Dubai, Sheikh Zayed Road
United Arab Emirates

GPS:25.200693, 55.269153

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Your meetings and events

From a spectacular pool terrace to light-flooded meeting rooms overlooking Sheikh Zayed Road, discover unique conference and events venues in Downtown Dubai. First-floor meeting spaces range from boardrooms to 100-seater conference halls. Impress up to 500 guests with a cocktail party or product launch on the soft lawns of the pool terrace, with spectacular views of the Burj Khalifa. With creative flair and a sharp eye for detail, InspiredMeetings concierges help put a special twist on your event - from themed coffee breaks to tailor-made team-building activities in Dubai.

Room descriptions and layouts


meeting rooms

From 1 to 600 


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Our accommodation(s)

Geometric Chic motifs, the soft down of a Sofitel MyBed, stunning views of Downtown Dubai and the coastline, high technology, coffee machine and signature amenities in each of our 350 rooms and suites. Discover unique color themes and Geometric Chic motifs in all of our 76 Suites. Impressive views of the city, a unique set of services and access to the Club Millésime to gratify your every need.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  3,078 reviews

TripAdvisor Rating  4.5/5  6,724 reviews

Amazing service

TripAdvisor rating 5.0/5

992gayans Couples - TripAdvisor review

i would like to mention,its second time came here mosaic pool in sofitel downtown hotel ,there's so nice image woth higher tower in world (burj khalifa ).and infinity pool clean and tidy,pool bar stuff so kind and friendly,and i wamt to mention life guards doing so kind welcome giving water and towles,i would like to thanks sandeep,hamza,faheem ,muhkmed,nalaka and bishnu (life guards ),i was enjoy and feel im with my family ,i recomanded this pool visit and enjoy ,good job guys keep it up ❤️🙏🥰🥰

Employee Appreciation

TripAdvisor rating 5.0/5

syedaO7108UH Business - TripAdvisor review

2 ladies working at breakfast duty, Ramatu from Cameroon and Asha from Uganda was very hospitable and very professional in serving us and made our experience even more enjoyable. We would highly recommend staying here.

Great breakfast (LES CUISINE) .... Nice Lounge at L'APERO

TripAdvisor rating 5.0/5

Miketog Friends getaway - TripAdvisor review

Breakfast spread is good in LES CUISINE restaurant. Service staff is attentive and yet full of passion with her job. Ms Ramatu is good and share us some places of interest to visit as well as what's the hotel have to offer. As well we have a very good time at the hotel club lounge. It is so cosy, tastefully design and deco which I would like to hang out with some evening drinks. Bravo to the whole team from the lounge. Definitely will recommend to friends and family visiting Dubai in the future. Michael

Afternoon tea

TripAdvisor rating 5.0/5

NatasjaL1 Families - TripAdvisor review

Lovely afternoon tea at patisserie in the lobby.. very well taken care of by Agnes and Shirley. Delicious treats, sandwiches and fabulous coffee art! The kids wee treated like princesses, really great place, would totally recommend this!

Good location with not so good service

Customer review rating 2.0/5

Muzammel H. Business - Confirmed reviews ALL

The checkin and check out were inefficient. In club messime, coffee served was cold (room temperature) There was no welcome drink despite being a platinum customer. Very mediocre service and hotel. People too slow to respond to requests.

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Other web-users rate our hotel

  • 1,152 reviews 9.3/10 Location
  • 1,398 reviews 8.2/10 Room
  • 1,784 reviews 8.5/10 Service
  • 24 reviews 4.1/10 WiFi
  • 708 reviews 8.8/10 Breakfast
  • 624 reviews 7.5/10 Comfort
  • 412 reviews 7.6/10 Cleanliness
  • 330 reviews 8.8/10 Pool

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