Sofitel Dubai Downtown 5 stars

Customer review rating (ALL Rating) 4.5/5 3,260 reviews

Hotel extras

  • The only international 5-star hotel linked to the Dubai Mall

  • A privileged central location

  • Polished design and exceptional comfort

  • Chic restaurants and lounges

  • Flexible event venues

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Sofitel Dubai Downtown

Downtown Dubai, Sheikh Zayed Road
126272 Dubai
United Arab Emirates

GPS:25.200693, 55.269153

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Your meetings and events

From a spectacular pool terrace to light-flooded meeting rooms overlooking Sheikh Zayed Road, discover unique conference and events venues in Downtown Dubai. First-floor meeting spaces range from boardrooms to 100-seater conference halls. Impress up to 500 guests with a cocktail party or product launch on the soft lawns of the pool terrace, with spectacular views of the Burj Khalifa. With creative flair and a sharp eye for detail, InspiredMeetings concierges help put a special twist on your event - from themed coffee breaks to tailor-made team-building activities in Dubai.

Room descriptions and layouts


meeting rooms

From 1 to 600 


Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our accommodation(s)

Geometric Chic motifs, the soft down of a Sofitel MyBed, stunning views of Downtown Dubai and the coastline, high technology, coffee machine and signature amenities in each of our 350 rooms and suites. Discover unique color themes and Geometric Chic motifs in all of our 76 Suites. Impressive views of the city, a unique set of services and access to the Club Millésime to gratify your every need.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,260 reviews

TripAdvisor Rating  4.5/5  6,977 reviews

sofitel is good hotel and iwill come agin

TripAdvisor rating 5.0/5

N1558CD_ Families - TripAdvisor review

room was very perfect and very clean and i first time come her dubai and i?am?very happy for enjay their and i thank you for sofitel hotel and their stay very good?i am also happy bhupender sing housekeeping staff he alwasys care about like a famliy and is very good bheavie with me

Dear Valued Guest, We would like to thank you for your very kind comment regarding your recent experience in Sofitel Dubai Downtown. Comments like yours make us proud and encourage to keep delivering excellent services to our guests. Please be assured that your wonderful feedback will be shared with all our 'Heartists' and especially Bhupender Singh. Awaiting the pleasure of welcoming you back. Warm regards, Lusine Iskandaryan Guest Experience Manager Sofitel Dubai Downtown

Good service

TripAdvisor rating 5.0/5

Vacation778547 TripAdvisor review

Great for the room and clean place with perfect service from bhupender. Nice view with the Dubai city. Sofitel is very good hotel and I come yesterday and my welcome their like a new people and next time I I’ll come again their I am very happy for house keeping staff and my room no 1503

Dear Valued Guest, Thank you for choosing to stay with us at Sofitel Dubai Downtown and sharing your feedback on TripAdvisor. It is truly rewarding when we receive feedback such as yours as this is a true testament that we have achieved our goal. Our 'Heartists' are truly passionate about serving our guests. We will certainly share your comments with the entire team of 'Heartists' and especially Bhupender Singh. We look forward to welcoming you back in the near future. Warm regards, Lusine Iskandaryan Guest Experience Manager Sofitel Dubai Downtown

A big thank you

TripAdvisor rating 5.0/5

Nawazmuhamed TripAdvisor review

Rhea and Winnie thank you for the personal touch. You made our anniversary special. Many many thanks. Staff at this hotel is wonderful and specially the small personal touches makes your stay here special.

Dear Valued Guest, We thank you so much for sharing on the platform how amazing your experience was at Sofitel Dubai Downtown. We are delighted to learn that our 'Heartists' were able to make your stay a memorable one by adding those extra special touches and the right amount of attention. Our 'Heartists' are happy to see your feedback. We hope to have a pleasure of return visit soon. Warm regards, Lusine Iskandaryan Guest Experience Manager Sofitel Dubai Downtown


TripAdvisor rating 5.0/5

LestadMSK Couples - TripAdvisor review

BHUPENDER S. - good service Breakfast - super Location - good Pool - nice view Soft drinks - expensive Room bar - empty (not good for that kind of hotel) No water cooler in hotel Quick check in …. !!!!!

Dear Valued Guest, Thank you for taking the time to rate and review your recent stay at Sofitel Dubai Downtown on TripAdvisor. We appreciate your effort, your attention to details and Bhupender Singh is indeed very happy to see your feedback. We look forward to welcoming you back in the near future. Warm regards, Lusine Iskandaryan Guest Experience Manager Sofitel Dubai Downtown

House keeping

TripAdvisor rating 5.0/5

antonind2023 Business - TripAdvisor review

Attention to details and discretion, the view is amazing, service is great, people are nice I surely will come back and recommend to friends, from breakfast to dinner everything was delicious and fresh

Dear Valued Guest, We very much appreciate your thoughtful posting on TripAdvisor following your stay at Sofitel Dubai Downtown. You kindly touched what we so much pride ourselves in having, a wonderful team of 'Heartists' who thoroughly enjoy providing the best service to each and every guest. We can assure you that your wonderful feedback will be shared with all the 'Heartists''. We hope you had a Magnifique stay and many more to come! Warm regards, Lusine Iskandaryan Guest Experience Manager Sofitel Dubai Downtown

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,277 reviews 9.4/10 Location
  • 1,603 reviews 8.2/10 Room
  • 2,228 reviews 8.9/10 Service
  • 28 reviews 7.1/10 WiFi
  • 844 reviews 9.1/10 Breakfast
  • 702 reviews 7.6/10 Comfort
  • 479 reviews 8/10 Cleanliness
  • 463 reviews 8.6/10 Vibe

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