Sofitel Dubai Downtown

Sofitel Dubai Downtown 5 stars

Customer review rating (ALL Rating) 4.5/5 2,493 reviews

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Description

Hotel extras

  • The only international 5-star hotel linked to the Dubai Mall

  • A privileged central location

  • Polished design and exceptional comfort

  • Chic restaurants and lounges

  • Flexible event venues

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Sofitel Dubai Downtown

Downtown Dubai, Sheikh Zayed Road
Dubai
United Arab Emirates

  • BURJ DUBAI METRO STATION: 

  • BURJ KHALIFA METRO STATION:  All BURJ KHALIFA

  • By plane

    DUBAI INTERNATIONAL AIRPORT At 15.9km / 9.88 miles

GPS:25.200693, 55.269153

Companies

  • BANK OF AMERICA 3 km / 1.86 mi
  • BARCLAYS 0.5 km / 0.31 mi
  • BNP PARIBAS 0.5 km / 0.31 mi
  • BOOZ AND CO 3 km / 1.86 mi
  • CREDIT SUISSE 3 km / 1.86 mi
  • DELOITTE 0.5 km / 0.31 mi
  • DOW 0.5 km / 0.31 mi
  • ERNST AND YOUNG 1 km / 0.62 mi
  • HSBC 0.5 km / 0.31 mi
  • JP MORGAN 3 km / 1.86 mi
  • MORGAN STANLEY 3 km / 1.86 mi
  • PHILIP MORRIS 3 km / 1.86 mi
  • PRICEWATERHOUSE 0.5 km / 0.31 mi
  • SHELL 4 km / 2.49 mi
  • STANDARD CHARTERED 0.5 km / 0.31 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Your meetings and events

From a spectacular pool terrace to light-flooded meeting rooms overlooking Sheikh Zayed Road, discover unique conference and events venues in Downtown Dubai. First-floor meeting spaces range from boardrooms to 100-seater conference halls. Impress up to 500 guests with a cocktail party or product launch on the soft lawns of the pool terrace, with spectacular views of the Burj Khalifa. With creative flair and a sharp eye for detail, InspiredMeetings concierges help put a special twist on your event - from themed coffee breaks to tailor-made team-building activities in Dubai.

Room descriptions and layouts

11 

meeting rooms

From 1 to 600 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

Geometric Chic motifs, the soft down of a Sofitel MyBed, stunning views of Downtown Dubai and the coastline, high technology, coffee machine and signature amenities in each of our 350 rooms and suites. Discover unique color themes and Geometric Chic motifs in all of our 76 Suites. Impressive views of the city, a unique set of services and access to the Club Millésime to gratify your every need.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,493 reviews

TripAdvisor Rating  4.5/5  6,566 reviews

5* hotel and they do not warn about exchange rates when paying for the stay

TripAdvisor rating 3.0/5

José Antonio R TripAdvisor review

When I arrived at the hotel The check-in attendant gave me the price of the stay and asked if I wanted to pay in dollars or dirans. I paid in dollars and, without prior notice, I was charged a 5.99% exchange rate. It is absurd, in a 5* hotel, the client is not informed of this fee, which caused a debt of more than US$ 60.00. It is not the attendant's fault, but the hotel management's fault, which does not provide training consistent with the Sofitel name. Another thing: a 5* hotel that doesn't have a person who speaks a language other than English and Arabic. they don't even speak spanish

Well located 5 star hotel

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Enjoyed my stay with my husband A well located hotel with great amenities and good breakfast. Staff were so helpful.

Dear Blessing Ugochi O., We very much appreciate your comments regarding your stay at the Sofitel Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Sofitel Dubai Downtown Team

Enjoyed the stay

Customer review rating 4.5/5

Muskaan M. Families - Confirmed reviews ALL

Loved the staff( from housekeeping to lobby and restaurant staff) , the ambience , also the provision of masks , when we forgot ours was very thoughtful

Dear Muskaan Vishal M., We very much appreciate your comments regarding your stay at the Sofitel Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Sofitel Dubai Downtown Team

Excellent hospitality and location

Customer review rating 5.0/5

Jeykanth J. Families - Confirmed reviews ALL

I can’t highlight enough the fantastic experience I had at Sofitel downtown dubai. We were served by Laura who provided great front desk service and excellent hospitality. We received a nice room with good view and a favourable checkin and checkout times. The hotel itself is in a good location with good amenities. Dubai mall was within reach of 7-8 mins via a nearby air-conditioned link bridge. We will visit Sofitel Downtown again, that’s for sure!

Dear Jeykanth J., We very much appreciate your comments regarding your stay at the Sofitel Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Sofitel Dubai Downtown Team

Wonderful rooms, excellent restaurants.

Customer review rating 4.0/5

Kenneth Business - Confirmed reviews ALL

Only there for one night. Great service, hospitality, amenities. However, the unrestrained children running in the hallways causes a lot of noise, day and night. Adults of varied cultures talking loudly in the hallway, not realizing the disturbance it causes.

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