The Sebel Palm Cove Coral Coast 4 stars

Customer review rating 4.6/5 2,119 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

The Sebel Palm Cove Coral Coast
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+ 10 Services

Hotel extras

  • Located just a short stroll to the beach

  • Self contained apartments

  • 30 minutes drive from Cairns

  • Private balcony

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Reduced mobility rooms
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Early check-in/Late check-outPaying
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre (Nearby)
  • Babysitting on requestPaying
  • Beach and water sportsPaying

Hotel location

The Sebel Palm Cove Coral Coast

Coral Coast Drive
Palm Cove
4879
palm cove
australia

Tel: +61740598000

Fax: (+)7/40598000

Check-in from 15h00

Check out up to 11h00

  • By plane

    CAIRNS At 22km / 13.67 miles

GPS :-16.740263, 145.665311

Our accommodation(s)

Studio Apartment 1 King Bed

Accessible room
  • Max. number of persons: 2
  • Views: Patio *

* Subject to availability

  • Coffee/tea making facilities
  • Direct dial telephone

1 Bedroom Apartment 1 King Bed

  • Max. number of persons: 4
  • Area: From 56 / 603 sq ft
  • Views: Pool side, Patio, Golf view *

* Subject to availability

  • Coffee/tea making facilities
  • Direct dial telephone
Apartments

Our guest reviews for
The Sebel Palm Cove Coral Coast

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

2,119 reviews

tripadvisor

TripAdvisor Rating 4.5/5

336 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020
Customer review rating 4.6/5

Anonymous Families - 11/01/2021 Confirmed reviews ALL

Up to date modern Unit. Grounds and approaches do not compliment the accommodation.

Dear Daryl, We very much appreciate your comments regarding your stay at The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil

great stay

Customer review rating 4.6/5

Vanessa R. Couples - 10/01/2021 Confirmed reviews ALL

very neat and tidy apart from the overgrown old golf course, but I understand this is not part of the resort. my only concern was that our room (204) had the aircon right above the hotplate and it dripped constantly onto the bench making everything wet that was on the bench. It also dripped onto any electrical cords that were plugged in below the aircon.

Dear Vanessa Jane R., We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. We will address the issues you mentioned and apologise for the inconvenience caused. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eloise

Great stay

Customer review rating 4.6/5

Peter Families - 09/01/2021 Confirmed reviews ALL

Lovely rooms and great friendly staff

Dear Peter, We very much appreciate your comments regarding your stay at The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil

Very comfortable and well appointed

Customer review rating 4.6/5

Sue Friends - 07/01/2021 Confirmed reviews ALL

The location is fantastic, the walk to the beach through Ocean's Edge was enjoyable and everything in the room was comfortable and impressive.

Dear Sue, We very much appreciate your comments regarding your stay at The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil

Great staff

Customer review rating 4.6/5

Steve Couples - 07/01/2021 Confirmed reviews ALL

The Sebel Palm Cove is a decent Hotel, with ample sized rooms, a good pool area and above all else the most helpful staff.

Dear Stephen, We very much appreciate your comments regarding your stay at The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team especially Gary. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil

Clean and located well

Customer review rating 4.6/5

Shayne W. Families - 07/01/2021 Confirmed reviews ALL

Service was great

Dear Shayne, We very much appreciate your comments regarding your stay at The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil

Excellent facility and friendly and helpful staff

Customer review rating 4.6/5

Leon R. Families - 24/12/2020 Confirmed reviews ALL

An excellent facility that is always clean and maintained. Friendly staff are always helpful with any request.

Dear Leon, We very much appreciate your comments regarding your stay at The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil
Customer review rating 4.6/5

Jo Families - 14/12/2020 Confirmed reviews ALL

We used the apartment at The Sebel Palm Cove as a base for visiting the surrounding sights. The apartment was a good layout and had everything we needed for our stay. Upon arrival the kitchen in the apartment was very dirty. None of the cabinetry or fridge had been wiped and there was hand prints and grease/oil all over which I had to clean before we could use. There were also cockroaches in the bathroom. The pool was very cloudy and dirty throughout our 8 night stay. It would also pay to clean the lift doors/buttons internally. It seemed ridiculous that the person that checked us in wouldn't take the credit card from our hand but it appeared there were "germs" to be spread everywhere else. Maybe revisit your "COVID" cleanliness plan??

Dear Heath, Thank you for taking the time to tell us about your experience at The Sebel Palm Cove Coral Coast. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Sebel Palm Cove

Lovely short break

Customer review rating 4.6/5

Trish J. Couples - 14/12/2020 Confirmed reviews ALL

Came in the afternoon, relaxed, had a swim, good dinner out, slept well, out for exercise and good breakfast, another swim. Gary was friendly and attentive, very well appointed rooms, great pool, quiet and peaceful.

Dear David and Trish, We very much appreciate your comments regarding your stay at The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil

Yes

Customer review rating 4.6/5

Noel Families - 13/12/2020 Confirmed reviews ALL

Relaxing

Dear Noel, We very much appreciate your comments regarding your stay at The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil

Good stay

Customer review rating 4.6/5

David Families - 12/12/2020 Confirmed reviews ALL

Great stay kids enjoyed he pool, very clean and well maintained

Dear David, We very much appreciate your comments regarding your stay at The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil

Great location

Customer review rating 4.6/5

Ruby S. Families - 09/12/2020 Confirmed reviews ALL

Everything was fantastic except for clothes dryer not working. Close to the beach and shops.

Dear Ruby, We very much appreciate your comments regarding your stay at The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil

Great short getaway spot

Customer review rating 4.6/5

Catherine Couples - 09/12/2020 Confirmed reviews ALL

We chose to stay at the Sebel Palm Cove for a short getaway from Brisbane and were not disappointed. From check in to the time we left we really enjoyed our stay. The pool area was lovely and the bbq's handy to cook a quick meal. Our room was lovely and recently refurbished. We will come and stay again.

Dear Catherine, We very much appreciate your comments regarding your stay at The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil

Great studio room, loved the balcony & cloth hanger.

Customer review rating 4.6/5

Ronnie Couples - 06/12/2020 Confirmed reviews ALL

Handy , convenient location. Enjoyed the pool, & Palm Cove.

Dear Stan, We very much appreciate your comments regarding your stay at The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil

Good quite location away from the city.

Customer review rating 4.6/5

Miroslav Z. Couples - 06/12/2020 Confirmed reviews ALL

A nice place in a nice part of North Queensland.

Dear Walter, We very much appreciate your comments regarding your stay at The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil

Great place to relax

Customer review rating 4.6/5

Barry S. Couples - 05/12/2020 Confirmed reviews ALL

We have stayed at Sebel Palm Cove many times and have come to expect a well appointed apartment that is capably serviced and a wonderful base to have a short quiet break or a stay of longer duration.

Dear Barry, We very much appreciate your comments regarding your stay at The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil

Maintenance

Customer review rating 4.6/5

Lyndy F. Couples - 05/12/2020 Confirmed reviews ALL

Disappointed with the up keep of the pool and general surrounding areas.( black spot in the pool) This is a health hazard contrary to what the pool maintenance person I spoke to believes) A little out of the way if you don't have a car especially in summer.

Dear Richard, Thank you for taking the time to tell us about your experience at the The Sebel Palm Cove Coral Coast. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. In regards to the black spot you mentioned, I would like to assure you that it is not black spot, we have the pool test daily as well as check regularly, I actually thought it was black spot myself and have the professional pool man came in to have a look and he confirm it is not black spot. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emil

Enjoyed our stay

Customer review rating 4.6/5

R H. Couples - 05/12/2020 Confirmed reviews ALL

We cannot speak highly enough of Emil who helped us deal with another company who had let us down with our booking. He booked us into the Sebel at short notice and was very professional and friendly.

Dear Mr & Mrs H., We very much appreciate your comments regarding your stay at The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil

Great spot

Customer review rating 4.6/5

Dave Couples - 04/12/2020 Confirmed reviews ALL

Relaxing, comfortable

Dear Mr R., We very much appreciate your comments regarding your stay at The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil ps: I hope you enjoy your reef tour.

Nice clean bright unit,

Customer review rating 4.6/5

Lyn Y. Couples - 02/12/2020 Confirmed reviews ALL

Definitely need a car as quite a walk to beachfront, loved the pool - not cold! Unexpected wake up call on last day with fire alarms going off, and needing to wait 1/2 hour for fire brigade to give all clear.

Dear Peter, We very much appreciate your comments regarding your stay at The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Apologies for the fire alarm that waken you up. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil

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