Hotel - ibis Santiago Estacion Central
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Santiago Estacion Central Hotel

4.3/5 8,713 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Dog up to 33 lb (15 kg) permitted.
  • 100% non-smoking hotel
  • Air conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early check-in (Paying)
    • Late check-out (Paying)
  • Laundry
    • Ironing room
    • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

  • 132 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • RJ 11 outlet
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.3/5 ALL Rating 8,713 reviews

Our guest reviews for
ibis Santiago Estacion Central

100% genuine reviews from our guests

Find out more
Josephine Couples - 31/12/2019 Confirmed reviews ALL
« Pleasant stay »

Good location close to bus terminal and MRT. It is very convenient for us to go somewhere easily. Room is simple but clean with everything you need. The staff are friendly and helpful.

Marcela V. M. Solo - 24/12/2019 Confirmed reviews ALL
« Recomendable 100% »

Limpio, agradable, seguro!

Sophie Couples - 19/12/2019 Confirmed reviews ALL
« Great location »

Stayed two nights before and after the flights to Easter Island. Location is perfect for airport transfer and local connections to other cities in Chile. Staff are friendly.

Anonymous Couples - 18/12/2019 Confirmed reviews ALL
« Agradable »

Tranquila

Juan C. Friends - 11/12/2019 Confirmed reviews ALL
« Nice »

Feels like home

Carlos F. S. Couples - 07/12/2019 Confirmed reviews ALL
« Agradable »

Grata

Robert Solo - 05/12/2019 Confirmed reviews ALL
« Decent stay in strategic location with good Price-value »

The rooms are spacious and well equipped. Especially the beds are really comfortable. However depending on the side the room is located it can become quite noisy. Personnel is attentive and ready to help.

Carlos C. M. Business - 02/12/2019 Confirmed reviews ALL
« confortable »

grata

Cristian Couples - 26/11/2019 Confirmed reviews ALL
« Grata »

Grata

Maria Families - 25/11/2019 Confirmed reviews ALL
« Sin problemas »

Sin problemas, y satisfactoria

Changlin Business - 06/10/2019 Confirmed reviews ALL
« Reception is quite good and warm hearted. »

Reception is quite good and warm hearted. But lack of the enough clean glass cups for complimentary drinking in front desk.

Anonymous Business - 05/10/2019 Confirmed reviews ALL
« No hot water in shower, great turnover in staff. »

The noise level from bus station and street is high. I request high floor so I can sleep. High floor have no hot water and facets are mis-labeled.

A. P. Business - 19/09/2019 Confirmed reviews ALL
« I am completely satisfied »

I am completely satisfied, the hotel is very conveniently localized, the apartments are very comfortable.

Name Families - 14/09/2019 Confirmed reviews ALL
« Poor front desk service, old rooms »

I had a really bad experience in the hotel. The front desk receptionist, Daniel, was very rude from the beginning, and wasn't welcoming or very polite. At the end of the check-in I asked him if it was possible to earn the points for my stay, even though I partially paid it with points. He didn't understand the question, and proceeded to be very rude, increased the tone of voice, saying that I already paid with points, and that I wouldn't be able to use more points to pay the stay. That wasn't what I was asking, and it would be ok if he only didn't understand and gave a different answer, but the way he spoke was very unfriendly and rude. The other receptionist (I don't remember his name) intervened, and responded my question correctly and very politely. So I think Ibis should train better the employees, since it was a very unpleasant check-in experience. The other thing is that the hotel bathrooms were very old, with things that were rusting and smelling badly,

Ernesto Business - 05/09/2019 Confirmed reviews ALL
« Quality expected for an ibis »

This hotel meets Ibis standards, however my room had some minor details that were fixed by the maintenance crew.

Andrea R. F. D. S. E. L. D. P. N. T. B. D. S. Families - 03/09/2019 Confirmed reviews ALL

Agradable

Mateus C. Couples - 31/08/2019 Confirmed reviews ALL
« The Worst experience in all accor hotels. »

Severall things happened: 1- air conditioning (cooler) wasn’t working, because of the central was “calefacion” and nobody could do nothing about it. Everyday we asked for help and everyday we got The same answer: “lo siento, no hay nada que podemos hacer”. Because of that we couldn’t have a good night of sleep, the room was HOT! 2- there was a leak in the shower spot that everytime that we Use it, the bathroom got flooded. 3- we paid to have breakfast all the 6 days, we just use it for 4, because two days we left 4a.m, both days we implored to have something (including a cup of water) 4- overall service in the front desk and in the breakfast wast good, it look like we were “disturbing” them, even treating them with all respect and cordiality. 5- internet in the room did not work properly, netflix on the tv did not have connection to internet...

Robinson V. Friends - 26/08/2019 Confirmed reviews ALL
« Prof. »

As always the hotel is impeccable, and processes are very fast. Buffet breakfast could be available a bit earlier, let's say at about 6.00 am. Breakfast is very nice!

Gabriela Couples - 18/08/2019 Confirmed reviews ALL
« Confortable »

Confortable .

Anonymous Solo - 17/08/2019 Confirmed reviews ALL
« Decent stay »

During the stay, cold water pipe busted. The lobby was actually raining under the roof and the whole floor was wet. The problem was solved by next day. The facility is dated and not very well maintained in my opinion. The room seemed rather old compare to other ibis of same category. The cleanliness is decent, though I didn't feel that they were doing their best job. Some positives: All the staff members were super helpful, and they actually did help me a lot with some problems I encountered during my stay. They speak good English The location is ideal for a day long transit.

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