ibis Rio de Janeiro Botafogo

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ibis Rio de Janeiro Botafogo 3 stars

Customer review rating (ALL Rating) 4.2/5 1,714 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • A 25-minute drive from Novo Rio Bus Station.

  • Pet-friendly hotel! Small animals are welcome here.

  • Enjoy facilities like free WIFI throughout the hotel.

  • Rooms are adapted and equipped for people with reduced mobility.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Rio de Janeiro Botafogo

Rua Paulino Fernandes 39, Botafogo
22.270-050 RIO DE JANEIRO
Brazil

Telephone +55 21 3515-2999

Contact email

  • By plane

    AEROPORTO TOM JOBIM At 22.7km / 14.11 miles

  • By plane

    SANTOS DUMONT At 7.4km / 4.6 miles

  • By train

    METRO BOTAFOGO At 0.4km / 0.25 miles

GPS:-22.953142, -43.185464

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

RESTAURANTE IBIS KITCHEN

The pleasure of good food à la carte. Meal times throughout your stay means the chance to discover the culinary stops of our ibis restaurants, ready to receive you 7 days a week, 365 days a year, every night open at least 7:00 p.m. to 10:30 p.m.

Our accommodation(s)

Our guest reviews

Our guest reviews for
ibis Rio de Janeiro Botafogo

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,714 reviews

TripAdvisor Rating  4.0/5  2,162 reviews

Good stay

Customer review rating 5.0/5

Helen Business - Confirmed reviews ALL

Everything was clean. Nothing to complain about.

Helen, Obrigado por responder nossa pesquisa, sua avaliação será levada a nossa equipe como incentivo a continuarmos em busca da melhor prestação de serviço aos nossos hospedes. Obrigado pela confiança em escolher o Ibis RJ Botafogo Feel Welcome!!!! Miguel Vargas Gerente Geral Hotel Ibis Rio de Janeiro Botafogo

Good Stay

Customer review rating 4.5/5

T R. Business - Confirmed reviews ALL

Friendly staff, clean room, albeit small. 24 hour café.

Toufik, Thank you for answering our survey, your evaluation will be taken to our team as an incentive to continue looking for the best service to our guests. Thank you for your confidence in choosing Ibis RJ Botafogo Feel Welcome!!!! Miguel Vargas General manager Hotel Ibis Rio de Janeiro Botafogo

Well Located

Customer review rating 3.5/5

Ricardo Families - Confirmed reviews ALL

Had a two night stay at the property, and there were issues on both nights. First the good part, the hotel is located in a good area with shops and restaurants and bookstores and a cinema. The metro is really close and the room was well appointed. But on the first night I could hardly sleep because the air con was set on test and it would turn on and turn off every half an hour. And on the second night we went to have breakfast and it was bedlam, there were no cups for coffee, no glasses, the tables were all dirty, and there was a single person to replenish things, clean up and take the name of the guests. I don't blame the single worker, because imagine having to cover evertything, I blame the manager which did not properly staff the restaurant at the peak hour, and not even showed up to help.

Ricardo Thank you for your evaluation, it will be taken to our team as an incentive to continue looking for the best service to our guests. Thank you for your confidence in choosing Ibis RJ Botafogo Feel Welcome!!!! Miguel Vargas General manager Hotel Ibis Rio de Janeiro Botafogo Obrigado pela confiança em escolher o Ibis RJ Botafogo Feel Welcome!!!! Miguel Vargas Gerente Geral Hotel Ibis Rio de Janeiro Botafogo

good stay

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

It would be better if there were rooms for non-smokers. I had to ask for two towels for the face as the ones there were for the bath. My card key didn't work for the door of the room.

Braulio, Thank you for answering our survey, your evaluation will be taken to our team as an incentive to continue looking for the best service to our guests. Thank you for your confidence in choosing Ibis RJ Botafogo Feel Welcome!!!! Miguel Vargas General manager Hotel Ibis Rio de Janeiro Botafogo

Well Located

Customer review rating 4.5/5

Luiz L. Business - Confirmed reviews ALL

The experience was great. It's the perfect hotel for those doing business in the city.

Luiz, Thank you for answering our survey, your evaluation will be taken to our team as an incentive to continue looking for the best service to our guests. Thank you for your confidence in choosing Ibis RJ Botafogo Feel Welcome!!!! Miguel Vargas General manager Hotel Ibis Rio de Janeiro Botafogo

Good stay, clean and good services.

Customer review rating 5.0/5

Walisson Solo - Confirmed reviews ALL

Good services and we'll located.

Walisson, Thank you for answering our survey, your evaluation will be taken to our team as an incentive to continue looking for the best service to our guests. Thank you for your confidence in choosing Ibis RJ Botafogo Feel Welcome!!!! Miguel Vargas General manager Hotel Ibis Rio de Janeiro Botafogo

Very Bad Experience. Air conditioning was not working!!!

Customer review rating 1.0/5

Vitor C. Solo - Confirmed reviews ALL

I arrived very late at night and had to change rooms 4 times because the first 3 times the air conditioning was not working. Maintenance should be done and this was not the case. After changing the room 4 times I was very disappointed and in the room I stayed in the air stopped working after a couple of hours. I paid for a room with air conditioning and they didn't give it to us. Very bad experience, the facilities should work fine. What a shame.

Vitor, Agradecemos por nos contar sobre sua experiência . Sua opinião é muito importante e merecedora de nossa maior atenção. Tenha a certeza que seus apontamentos foram levados em consideração Pedimos desculpas e agradecemos novamente por nos informar sobre sua experiência. Obrigado pela confiança em escolher o Ibis RJ Botafogo Feel Welcome!!!! Miguel Vargas Gerente Geral Hotel Ibis Rio de Janeiro Botafogo

Good hotel, not so good staff

Customer review rating 3.5/5

Dto Families - Confirmed reviews ALL

The hotel itself is good. Clean, good breakfast and accommodation. But the staff is not that good. They have bad mood and do not respond to your questions, what makes you feel uncomfortable. They some training on how to receive guests.

Daniel, Agradecemos por nos contar sobre sua experiência . Sua opinião é muito importante e merecedora de nossa maior atenção. Sentimos muito não ter correspondido às suas expectativas. Tenha a certeza que seus apontamentos foram levados em consideração para nosso aprimoramento. Revisaremos nossos processos e treinamentos com a equipe. Obrigado pela confiança em escolher o Ibis RJ Botafogo Feel Welcome!!!! Miguel Vargas Gerente Geral Hotel Ibis Rio de Janeiro Botafogo

Noisy room, bad accustic isolation

Customer review rating 3.5/5

Alexandre Business - Confirmed reviews ALL

Noisy room, bad accustic isolation. I think there was a machine house besides the room and all the noise from there entered the room.

Alexandre, Obrigado por responder nossa pesquisa, sua avaliação será levada a nossa equipe como incentivo a continuarmos em busca da melhor prestação de serviço aos nossos hospedes. Pedimos desculpas pelo incomodo , ja estamos averiguando as possiveis causas para tentarmos sanar o problema. Obrigado pela confiança em escolher o Ibis RJ Botafogo Feel Welcome!!!! Miguel Vargas Gerente Geral Hotel Ibis Rio de Janeiro Botafogo

Well located, but bad cleaning

Customer review rating 3.0/5

Marcelo Solo - Confirmed reviews ALL

The room was comfortable and the location is great, but cleaning was not good. The shampoo was ripped off, so it was used by another guest and not replaced. There was a lot of hair on the sink. The breakfast bread was not fresh, it tasted old.

Marcelo, Thank you for answering our survey, your evaluation will be taken to our team as an incentive to continue looking for the best service to our guests. Thank you for your confidence in choosing Ibis RJ Botafogo Feel Welcome!!!! Miguel Vargas General manager Hotel Ibis Rio de Janeiro Botafogo Obrigado pela confiança em escolher o Ibis RJ Botafogo Feel Welcome!!!! Miguel Vargas Gerente Geral Hotel Ibis Rio de Janeiro Botafogo

Competent attendants

Customer review rating 4.5/5

Flavio D. C. Couples - Confirmed reviews ALL

Ibis is a reference, a landmark of correctness.

Flavio, Thank you for answering our survey, your evaluation will be taken to our team as an incentive to continue looking for the best service to our guests. Thank you for your confidence in choosing Ibis RJ Botafogo Feel Welcome!!!! Miguel Vargas General manager Hotel Ibis Rio de Janeiro Botafogo

Adjust your expectations. Good location. Poor staff training.

Customer review rating 2.5/5

Michael B. Solo - Confirmed reviews ALL

It took so long to check in. It took so long to get a replacement room key. Many customers waiting to check in/check out. I took photos. The process is extremely slow. 2 staff to help each other and process one customer. The staff did not use my name. Not gave me a drink voucher. I’m platinum. The staff are nice. Not rude. But very inexperienced (poor training) and shy. The area is great. Excellent value. Thank you for allowing me to use last years non refundable reservation for this year. Because I was not vaccinated last year and could not travel. The corridor of level 3 was not air conditioned and very hot. The house keeping staff did excellent job. Very sweet. Always greet me and very good and their jobs.

Michael, Thank you for answering our survey, your evaluation will be taken to our team as an incentive to continue looking for the best service to our guests. Thank you for your confidence in choosing Ibis RJ Botafogo Feel Welcome!!!! Miguel Vargas General manager Hotel Ibis Rio de Janeiro Botafogo

Great location and nice design.

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Great desk attendance, and delicious breakfast

Rafael, Thank you for answering our survey, your evaluation will be taken to our team as an incentive to continue looking for the best service to our guests. Thank you for your confidence in choosing Ibis RJ Botafogo Feel Welcome!!!! Miguel Vargas General manager Hotel Ibis Rio de Janeiro Botafogo

Great experience

TripAdvisor rating 5.0/5

serginhoshinya Business - TripAdvisor review

Everything as expected, good reception, very organized common area, beds and bathrooms very tidy and sanitized. Good, fresh food with plenty of variety. The people who work are trained to perform the service efficiently. I had no problem.

Paying twice is no good

TripAdvisor rating 1.0/5

alvaroerge Solo travel - TripAdvisor review

It is a pitty. It was my third stay ar this hotel. They charged my credit card on the day of the online check in and again after my check out. I am traveling and moving to another state right now and it is difficult for me this boring thing of complaining calling the hotel. Well, I called and they said that I will need send my credit card bill extract to them to proof that I did not pay twice...

Hotel well located for activities around neighborhood and in the downtown

TripAdvisor rating 3.0/5

Celso241 Business - TripAdvisor review

Hotel is located for business around the Botafogo and downtown area. Near to the subway station. Hotel reception is very kind, and service was also very nice. Room service must be improved. Specially, bath products (soap and shampoo) should be replaced every day which did not happen.

Good money value

TripAdvisor rating 4.0/5

amaurimattos Couples - TripAdvisor review

Great location near by restaurants, metro (Botafogo station) and shopping. Easy access to touristic points. Friendly staff. In my last stay the breakfast was better. The private parking increased 50% since my last stay.

Not my first option

TripAdvisor rating 2.0/5

Marisalj1 Couples - TripAdvisor review

The last two stay at this hotel was a bit stressful. We stayed at this hotel a few times and it was never outstandinga, but the last two stays were a bit stressful. It begins with the parking service, I´m sure the parking staff thinks they are doing us a favour. On the previous stay I made reservation in my name, but my husband arrived first, the lady that was at the reception was very rude to the point of saying that I had to do the check-in not him, but she was going to make an exception "this time only", her words, and let him check-in but changed the reservation to his name. This second time, again I made the reservation in my name and even though I had something else to do I went to do the check-in with my husband to avoid any problem. Arrived at the reception, announced myself and that I was there to check-in, and then comes a sequence of totally unnencessary questions, Are you here with someone else? Yes, my husband. Where is he? Dealing with the car park. Are you both checking in? Yes. Are you going to wait for him? No. Ok, them we finally get going with the check-in and when she finally gets my name she says, "Oh! I remember you too, you´ve been here before." Yes, we have. So, check-in done and she says that my husband needs to sign the paper too. Fine, I know that is standard procedure, So, he arrives, sign the paper and hand it back to the receptionist. Then, there comes the question that sounded a lot more like a suspicion and made me loose my patience that was already hanging by a thread. She goes "I need to make sure I have the correct CPF number, what is your CPF number?" So, my husband said, well let me see the paper and I´ll tell you if you got it right. To resume, she wanted him to say it just so to make sure he was who he was saying he was. Hello!!! Remember you said you remembered us? Didn´t like the suspcious. She should had been more professional and asked for his ID and not ask him to confirm his CPF number so she can be sure it is him. To top it up you coffee and milk out of the machine is the most disgusting thing ever. Needless to say, IBIS Botafogo is at the very bottom of my list.

Ibis Rio de Janeiro Botafogo Hotel - Feel Welcome

TripAdvisor rating 5.0/5

ThiagoPalumbo Business - TripAdvisor review

Very good location and they make you feel welcome! Fare Price, comfortable room, honest breakfast and good meal. Near to the subway and good restaurants in Botafogo area. Ibis crew are very welcome and make you stay more pleasant

Nice price and good hotel

TripAdvisor rating 5.0/5

851leandrof Couples - TripAdvisor review

It was good to stay at Ibis Botafogo. I paid a good price for a good hotel and awesome localization. I was able to go to Copacabana Beach walking only twenty minutes. Also I ate at good restaurants near from the hotel and the subway was near as well.

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