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Mercure Newcastle George Washington Hotel Golf & Spa 4 stars

Customer review rating 4.1/5 2,281 reviews

ALLSAFE approved hotel

Mercure Newcastle George Washington Hotel Golf & Spa
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+ 7 Services

Hotel extras

  • An ALLSAFE certified hotel

  • Located just 15 minutes away from Newcastle Upon Tyne

  • 8 dedicated meeting rooms accommodating up to 160 guests

  • Fully-licensed wedding venue and reception

  • Indoor pool, spa and jacuzzi located on-site

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Beauty salon
  • Porter
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Golf Paying
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • Room service
Business services
  • 4 Meeting room(s)
  • Business center with support staff
  • Copy/print service available

Hotel location

Mercure Newcastle George Washington Hotel Golf & Spa

Stone Cellar Road
High Usworth Washington
Tyne and Wear
NE37 1PH newcastle
united kingdom

Tel: +441914029988

Fax: (+44)1914/151166

Check-in from 14h00

Check out up to 11h00

  • DONWELL HIGH USWORTH :  DONWELL HIGH USW

  • By plane

    DURHAM TEES At 48.28km / 30 miles

  • By plane

    NEWCASTLE AIRPORT At 19.31km / 12 miles

  • By train

    NEWCASTLE CENTRAL At 8.05km / 5 miles

  • By train

    TRAIN STATION At 11.1km / 6.9 miles

GPS :54.922823, -1.533922

Companies

  • ABB 8.05 km / 5.0 mi
  • ASDA DISTRIB CENTRE 3.22 km / 2.0 mi
  • BALFOUR BEATTIE 3.22 km / 2.0 mi
  • CALSONIC KANSAI 1.61 km / 1.0 mi
  • CE ELECTRIC 3.22 km / 2.0 mi
  • DWP 1.61 km / 1.0 mi
  • EDUCATION DEPT 3.22 km / 2.0 mi
  • ENS TRANS & DISTRIB 1.61 km / 1.0 mi
  • FAURECIA 1.61 km / 1.0 mi
  • HILLARYS BLINDS 1.61 km / 1.0 mi
  • HMRC AND CHILD 1.61 km / 1.0 mi
  • NISSAN 4.83 km / 3.0 mi
  • SUNDERLAND PCT 4.83 km / 3.0 mi
  • TYNE & WEAR FIRE 2.41 km / 1.5 mi
  • VALEO ENGINE COOL 4.83 km / 3.0 mi

Your meetings and events

We have a range of meeting rooms for conferences for any occasion, such as meetings, conferences, party nights and events at the George Washington Hotel.

Room descriptions and layouts

meeting rooms

From 1 to 200 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Flipchart

  • Podium

  • Lectern

  • Day light

  • WIFI access

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

  • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

The hotel's 103 bedrooms offer guests a range of accommodation options including doubles, twins, triples, family rooms and executive rooms. Each room features a range of facilities including complimentary WiFi and 26" flatscreen TV.

Our restaurants and bars

Carter & Fitch

PIZZERIA ♦ SMOKEHOUSE ♦ BAR Combining a stylish background and chilled out atmosphere, Carter and Fitch is the place to be for superb food, a cool choice of cocktails and drinks, and a relaxed and friendly vibe. No matter what the occasion we are the des

Non contractual photo

Non contractual photo

Our guest reviews for
Mercure Newcastle George Washington Hotel Golf & Spa

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

2,281 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,232 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

No staff aware of family offer we booked

Customer review rating 2.0/5

R H. Families - 28/07/2021 Confirmed reviews ALL

Arrived just after 2pm with 2 excited children who’d never stayed in a hotel to enter the room finding it had not been made up! No one in restaurant or hotel knew about family affair offer we booked on so no pizza making for kids, given 2 glasses of sour milk for kids at bedtime, had to show staff picture of the offer on my phone! Very disappointing

Good staff

Customer review rating 4.0/5

Alison Couples - 25/07/2021 Confirmed reviews ALL

Very welcoming staff always friendly and helpful always had a smile

Comfortable stay

Customer review rating 4.0/5

Cee Families - 25/07/2021 Confirmed reviews ALL

Friendly welcome at reception,first impressions are a must for me! clean comfortable rooms, nice pool area. Carter and Fitch very nice although very slow service but plenty of staff. Great choice for breakfast. Looking forward to our next stay.

Enjoyable stay

Customer review rating 4.5/5

Kingfisher3 Couples - 23/07/2021 Confirmed reviews ALL

Brief stay but very pleasant, hotel is situated by a golf course which means it is quiet. Had a super room which was very spacious and comfortable with views over the course. Everyone was very friendly and helpful, the hotel itself is kept clean and felt safe.

Lovely Room

Customer review rating 4.0/5

Regular V. Business - 23/07/2021 Confirmed reviews ALL

Great visit as always, nice to see some familiar faces again and some new ones too, always a pleasure to stay here

Great overnight stay.

Customer review rating 4.5/5

Dean Families - 20/07/2021 Confirmed reviews ALL

Loved the pool, rooms, staff and pizza’s OK, and added bonus that we could use the driving range. Overall, rooms priced exactly where they should be.

Customer review rating 3.5/5

Anonymous Business - 18/07/2021 Confirmed reviews ALL

I the menu was limited and the breakfast was cold ie bacon / sausage

Amazing night and day

Customer review rating 5.0/5

Den Friends - 18/07/2021 Confirmed reviews ALL

We came for the spa stay the whole day and night was wonderful

Ideal for visiting different places

Customer review rating 3.5/5

Allan M. Couples - 18/07/2021 Confirmed reviews ALL

Staff on desk friendly most of the bar staff Lso friendly

Nice restaurant / Some great staff

Customer review rating 3.0/5

Anonymous Business - 18/07/2021 Confirmed reviews ALL

Nice restaurant and a some great staff, but the rooms get ridiculously hot at night even when it’s quite cool outside. This is partly due to the heat from a built in fridge and no air conditioning in the rooms. I had a room above the kitchens next to the main air ducts which was noisy the entire time. I averaged 3 hrs per night.

Great hotel

Customer review rating 4.5/5

Michael Business - 17/07/2021 Confirmed reviews ALL

Great hotel, nice rooms and kept very clean, good food, helpful people working there. A good choice if you are staying in the area.

Great Stay

Customer review rating 4.5/5

Phil G. Business - 14/07/2021 Confirmed reviews ALL

Lovely staff, spacious clean and comfy rooms and great facilities.

Ok but old

Customer review rating 3.0/5

Anonymous Business - 13/07/2021 Confirmed reviews ALL

The location and people were good. The rooms however are starting to get old/dated. I booked a room with a king bed. It was 2 single beds pushed together. The TV was old and the plugs were far away from the bed. A few more hooks in the bathroom would help too.

Good stay

Customer review rating 4.0/5

Stuart T. Couples - 12/07/2021 Confirmed reviews ALL

We stayed for a golfing break really enjoyed the course and the hotel room was an excellent standard

Dear Stuart We very much appreciate your comments regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian Gray

clean, staff friendly and welcoming.

Customer review rating 4.0/5

Luke B. Business - 12/07/2021 Confirmed reviews ALL

Hotel is clean and in a quiet location, staff are friendly and very helpful and welcoming. one downside is not all room have air conditioning, the ones without air con do not have fans either, resulting in the room becoming very warm and uncomfortable to sleep.

Good stay

Customer review rating 4.5/5

John Business - 12/07/2021 Confirmed reviews ALL

all to plan , staff with positive approaches

Dear John We very much appreciate your comments regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian

Good, Friendly Service in Lockdown

TripAdvisor rating 4.0/5

Tom F Business - 06/03/2021 TripAdvisor review

I was on a business trip to the North East if England and decided to get up the night before. Normally I would use the pool and the gym, have a drink in the bar and a meal, but not in these times. Friendly welcome, upgraded and refurbished room as requested, easy WhatsApp service to order my welcome drink, dinner and some wine. All brought to the room with a smile within 30 - 40 mins! Everything delicious and a really relaxing evening. Breakfast ordered to be picked up at 0800 the next morning. Great night's sleep and up shaved, showered and refreshed the next morning, picked up a tasty breakfast and a cup of tea - sorted out some work and off to my meetings - refreshed, rested and ready to go!.

over night stay

TripAdvisor rating 1.0/5

Pioneer284375 27/10/2020 TripAdvisor review

diserpointing.tv old and dated.room not as advertised very poor very noisey no sleep.a beer very expensive.could have stayed in premiere in guaranteed good night sleep for half the price.plus didnt know washington was ever in newcastle.

Dear Thomas Hammond, Thank you for taking the time to tell us about your experience at the Mercure Newcastle George Washington Hotel Golf & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I note from your reservation that you did indeed request one of our suites which overlook golf. As with all requests we will honour these where we have availability, and also charge a premium for specific room types with additional amenities and benefits. I see from your reservation that you opted for the basic room only package on the lowest possible daily rate for room only. Regrettably due to the popularity of our suites and privilege rooms we are not always able to offer the free upgrade you had requested. I concur that some of our rooms have not yet benefitted from recent upgrades and therefore replacement televisions. this is most certainly in our future plans and had been earmarked for 2020. Regrettably COVID has somewhat impacted our ability to achieve this goal. I also note from our internal log and feedback record, that you did not directly convey your concerns and chose to do this after your departure. It is disappointing that I was not aware of your concerns as I would most certainly acted immediately to assist and remedy the issue. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on 01914029988 if you wish to discuss this matter in further details. Sincerely, Ian Gray General Manager

Superb room

TripAdvisor rating 5.0/5

Kingfisher3896 02/10/2020 TripAdvisor review

Stayed for one night, we were impressed by the hotel overall. Safety measures were in place and being followed which helped us feel looked after. Didn’t try the restaurant for any meals because we are avoiding indoor eating at present. Room was very spacious and comfortable, bathroom had bath and shower, all very clean. Bed was very comfortable. Staff were very friendly and helpful

Pleasant stay. Nice hotel and staff.

TripAdvisor rating 4.0/5

Paul H Business - 26/09/2020 TripAdvisor review

The room was very hot, window had to be left open all night. Room very large but tired. Very clean. Great breakfast. Allow 45 minutes as they are cooked to order. Great choice. They also have a grab and go option if you are short on time. Very Covid secure.

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