Hotel - Mercure Newcastle George Washington Hotel Golf & Spa
Mercure Hotel Mercure Hotel

Mercure Newcastle George Washington Hotel Golf & Spa

4.0/5 1,164 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Beauty salon
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Golf
    • Golf course 18 holes (Paying)
    • Golf practice facilities (Paying)
    • Golf lessons (Paying)

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 h
    • Opening hours : Week-end 24 h

Business services

  • 4 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

ABB8.05 km / 5 mi BALFOUR BEATTIE3.22 km / 2 mi CE ELECTRIC3.22 km / 2 mi EDUCATION DEPT3.22 km / 2 mi FAURECIA1.61 km / 1 mi HMRC AND CHILD1.61 km / 1 mi SUNDERLAND PCT4.83 km / 3 mi VALEO ENGINE COOL4.83 km / 3 mi
ASDA DISTRIB CENTRE3.22 km / 2 mi CALSONIC KANSAI1.61 km / 1 mi DWP1.61 km / 1 mi ENS TRANS & DISTRIB1.61 km / 1 mi HILLARYS BLINDS1.61 km / 1 mi NISSAN4.83 km / 3 mi TYNE & WEAR FIRE2.41 km / 1.5 mi

Exhibition centre

NEWCASTLE ARENA8.05 km / 5 mi

Your meetings and events

We have a range of meeting rooms for conferences for any occasion, such as meetings, conferences, party nights and events at the George Washington Hotel.

Mercure Newcastle George Washington Hotel Golf & Spa Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
KENNEDY 45 m2 2.5 m 30 15 20 6 30
NIXON SUITE 45 m2 2.5 m 30 15 20 6 30
CLINTON SUITE 190 m2 2.5 m 200 60 80 100 180
WASHINGTON SUITE 190 m2 2.5 m 180 60 80 60 180
    • Flipchart
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Wedding co-ordinator
    • Wedding ceremony

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

The hotel's 103 bedrooms offer guests a range of accommodation options including doubles, twins, triples, family rooms and executive rooms. Each room features a range of facilities including complimentary WiFi and 26" flatscreen TV.

  • 125 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 15 family rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Baby bed
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.1/5 ALL Rating 1,977 reviews

Our guest reviews for
Mercure Newcastle George Washington Hotel Golf & Spa

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,164 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Darren R. Business - 15/02/2020 Confirmed reviews ALL
« Good hotel & food »

Accommodation provides everything that is expected whilst evening restaurant menu has a wide range of options. The acknowledgment of specific gluten free menu options would have increased satisfaction however the attempt has been made on the main menu. The same comment generally applies to the inclusive breakfast

M F. Families - 12/02/2020 Confirmed reviews ALL
« Good stay »

Great hotel great staff great wedding venue , very clean couldnt fault anything from checking in to checking out

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madison F., We very much appreciate your comments regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Couples - 12/02/2020 Confirmed reviews ALL
« The Service and all the staff who provided it were great »

Expect service to be efficient and it was but the cheerful and helpful delivery was much beyond the norm

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jonathan S., We very much appreciate your comments regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Pj Couples - 11/02/2020 Confirmed reviews ALL
« Good stay »

Perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul J., We very much appreciate your comments regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Families - 11/02/2020 Confirmed reviews ALL
« Nice Hotel and Food »

I enjoyed my stay at your hotel, very modern room which was nicely cleaned and comfortable bed and pillows. I would have given a 10 if the hotel staff had been more friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ian C., We very much appreciate your comments regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. It is always a pleasure to receive feedback. I will share your comments with our team and address your comments about the friendliness of the staff directly, If you could go into more detail by return of email Thank you again for sharing your experience, and we hope your next visit will be a pleasant one. Sincerely,

Donna L. Couples - 11/02/2020 Confirmed reviews ALL
« a nice hotel »

stayed one night gor a wedding and it was very nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear donna l., We very much appreciate your comments regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Friends - 10/02/2020 Confirmed reviews ALL
« Overall good stay »

Room of a very good standard Nice leisure facilities Staff extremely engaging and helpful Carter and Fitch experience disappointing Some attention to detail lacking at wedding I attended

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anne D., We very much appreciate your comments regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Alex U. Families - 10/02/2020 Confirmed reviews ALL
« Sunderland Trip »

Very happy with this hotel, room was excellent, staff were very friendly, bar / restaurant lively with good food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alex U., We very much appreciate your comments regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. I am very sorry your team did not pull off a win but It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit following Ipswich will be as pleasant as the previous one. Sincerely,

Ian Families - 09/02/2020 Confirmed reviews ALL

Booked for prestige room but had to downgrade to standard family room as fold out bed totally unsuitable / safe for a 3 year old. Also came across a pile of dirty dishes in one of corridors. Receptionist very helpful with issues and offer of alternative accommodation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ian V., We very much appreciate your comments regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Malcolm Business - 09/02/2020 Confirmed reviews ALL
« A hotel full of lost souls, very nice staff, excellent food and meeting-room lighting that cannot be adjusted. »

This is probably the most confusing hotel I have ever stayed in. It seems to exist on multiple levels with multiple corridors. One time I left my room to try to go to reception and actually walked past my room again a couple of minutes later! They do try very hard with the signage. But I don't think it can ever be perfect in this maze. On my second morning, I met two people in the corridors desperately trying to find the breakfast room. The staff are very nice and even they roll their eyes when you talk about the layout of the building. One of them even told me she was scared to go upstairs because she invariably gets lost! I was there to run a training course. The Nixon suite is perfectly acceptable except they've just had LED lighting put in and none of the lighting rheostats have been connected which means that you cannot dim the lights. Which means that your slides can be very washed out on the screen. You have two lighting choices now, "operating theatre" or "dungeon". I eat in a lot of hotels where the food is nothing like as described on the menu, and is often overpriced, but the gammon steak I ate here accompanied by Huevas Rancheros was absolutely delicious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Malcolm P., We very much appreciate your comments regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Simon I. Families - 09/02/2020 Confirmed reviews ALL
« Lovely friendly staff »

We had our wedding here all staff were friendly and went out their way to make our day special. Nice facilities and rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear Simon I., We very much appreciate your comments regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Uyen N. Business - 08/02/2020 Confirmed reviews ALL
« Location is absolutely right for me, it’s close to my work place, the hotel is very clean, »

I have no further comment:-)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Uyen N., We very much appreciate your comments regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Christopher B. Couples - 04/02/2020 Confirmed reviews ALL
« Top class Hotel »

I have stayed at many Mercure Hotels across Europe and this is the best. Lovely room and pleasant, polite and efficient staff. I will be back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear chris B., We very much appreciate your comments regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

La C. Business - 03/02/2020 Confirmed reviews ALL
« Good stay »

I had an ok stay and when I approached reception regarding my room the receptionist was helpful in changing my room to one without an adjoining door. Staff are always friendly and helpful and dinner was good. The 2nd room I was placed in was extremely dated, the bathroom floor tiles needed regrouted and the decor was very old.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lesley Anne C., Thank you for taking the time to tell us about your experience at the Mercure Newcastle George Washington Hotel Golf & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Lindsay Couples - 03/02/2020 Confirmed reviews ALL
« Brilliant stay yet again. »

We came for our senond 2 night stay and was lovely again.quiet room with jacuzzi bath, swimming pool and sauna were relaxing will be returning again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lindsay B., We very much appreciate your comments regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Business - 03/02/2020 Confirmed reviews ALL
« Always a good stay »

Clean comfortable rooms with an excellent breakfast and dinner from the attached restaurant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steve R., We very much appreciate your comments regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

James H. Business - 02/02/2020 Confirmed reviews ALL
« Clean comfortable rooms pleasant helpful staff »

As above all your staff were very friendly and helpful. Food was good atmosphere was very relaxed Room comfortable without any disturbances

Our hotel has responded to the review
Our hotel has responded to the review

Dear James H., We very much appreciate your comments regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Antony F. Business - 28/01/2020 Confirmed reviews ALL
« Ideal location very relaxed atmosphere »

I stayed for 5 nights over a weekend. The room was at a high standard all food available was very nice. Only disappointments I had was the pool is small and becomes over crowded when got more than 3 people in and the misunderstanding which resulted in no availability for the use of the massage therapists

Our hotel has responded to the review
Our hotel has responded to the review

Dear Antonymr F., We very much appreciate your comments regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Chris Business - 27/01/2020 Confirmed reviews ALL
« Good location for Nissan Plant friendly helpful staff »

Friendly staff and clean modern rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christopher M., We very much appreciate your comments regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dennis Business - 24/01/2020 Confirmed reviews ALL
« Room was at ground floor and when sleeping with window open both mornings my night rest was disturbed »

Not to good. I arranged a Pick up at the Airport with confirmation that credit cards would be accepted. At arrival it appears that it was not possible and driver insist me to pay more and had to drive to cash register to arrange payment.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dennis O., Thank you for taking the time to tell us about your experience at the Mercure Newcastle George Washington Hotel Golf & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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