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Mercure Newcastle George Washington Hotel Golf & Spa 4 stars

Customer review rating 4.2/5 2,271 reviews

ALLSAFE approved hotel

Mercure Newcastle George Washington Hotel Golf & Spa
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+ 7 Services

Hotel extras

  • An ALLSAFE certified hotel

  • Located just 15 minutes away from Newcastle Upon Tyne

  • 8 dedicated meeting rooms accommodating up to 160 guests

  • Fully-licensed wedding venue and reception

  • Indoor pool, spa and jacuzzi located on-site

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Beauty salon
  • Porter
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Golf Paying
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • Room service
Business services
  • 4 Meeting room(s)
  • Business center with support staff
  • Copy/print service available

Hotel location

Mercure Newcastle George Washington Hotel Golf & Spa

Stone Cellar Road
High Usworth Washington
Tyne and Wear
NE37 1PH newcastle
united kingdom

Tel: +441914029988

Fax: (+44)1914/151166

Check-in from 14h00

Check out up to 11h00

  • DONWELL HIGH USWORTH :  DONWELL HIGH USW

  • By plane

    DURHAM TEES At 48.28km / 30 miles

  • By plane

    NEWCASTLE AIRPORT At 19.31km / 12 miles

  • By train

    NEWCASTLE CENTRAL At 8.05km / 5 miles

  • By train

    TRAIN STATION At 11.1km / 6.9 miles

GPS :54.922823, -1.533922

Companies

  • ABB 8.05 km / 5.0 mi
  • ASDA DISTRIB CENTRE 3.22 km / 2.0 mi
  • BALFOUR BEATTIE 3.22 km / 2.0 mi
  • CALSONIC KANSAI 1.61 km / 1.0 mi
  • CE ELECTRIC 3.22 km / 2.0 mi
  • DWP 1.61 km / 1.0 mi
  • EDUCATION DEPT 3.22 km / 2.0 mi
  • ENS TRANS & DISTRIB 1.61 km / 1.0 mi
  • FAURECIA 1.61 km / 1.0 mi
  • HILLARYS BLINDS 1.61 km / 1.0 mi
  • HMRC AND CHILD 1.61 km / 1.0 mi
  • NISSAN 4.83 km / 3.0 mi
  • SUNDERLAND PCT 4.83 km / 3.0 mi
  • TYNE & WEAR FIRE 2.41 km / 1.5 mi
  • VALEO ENGINE COOL 4.83 km / 3.0 mi

Your meetings and events

We have a range of meeting rooms for conferences for any occasion, such as meetings, conferences, party nights and events at the George Washington Hotel.

Room descriptions and layouts

meeting rooms

From 1 to 200 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Flipchart

  • Podium

  • Lectern

  • Day light

  • WIFI access

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

  • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

The hotel's 103 bedrooms offer guests a range of accommodation options including doubles, twins, triples, family rooms and executive rooms. Each room features a range of facilities including complimentary WiFi and 26" flatscreen TV.

Our restaurants and bars

Carter & Fitch

PIZZERIA ♦ SMOKEHOUSE ♦ BAR Combining a stylish background and chilled out atmosphere, Carter and Fitch is the place to be for superb food, a cool choice of cocktails and drinks, and a relaxed and friendly vibe. No matter what the occasion we are the des

Non contractual photo

Non contractual photo

Our guest reviews for
Mercure Newcastle George Washington Hotel Golf & Spa

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,271 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,230 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Great overnight stay.

Customer review rating 4.5/5

Dean Families - 20/07/2021 Confirmed reviews ALL

Loved the pool, rooms, staff and pizza’s OK, and added bonus that we could use the driving range. Overall, rooms priced exactly where they should be.

Customer review rating 3.5/5

Anonymous Business - 18/07/2021 Confirmed reviews ALL

I the menu was limited and the breakfast was cold ie bacon / sausage

Amazing night and day

Customer review rating 5.0/5

Den Friends - 18/07/2021 Confirmed reviews ALL

We came for the spa stay the whole day and night was wonderful

Ideal for visiting different places

Customer review rating 3.5/5

Allan M. Couples - 18/07/2021 Confirmed reviews ALL

Staff on desk friendly most of the bar staff Lso friendly

Nice restaurant / Some great staff

Customer review rating 3.0/5

Anonymous Business - 18/07/2021 Confirmed reviews ALL

Nice restaurant and a some great staff, but the rooms get ridiculously hot at night even when it’s quite cool outside. This is partly due to the heat from a built in fridge and no air conditioning in the rooms. I had a room above the kitchens next to the main air ducts which was noisy the entire time. I averaged 3 hrs per night.

Great hotel

Customer review rating 4.5/5

Michael Business - 17/07/2021 Confirmed reviews ALL

Great hotel, nice rooms and kept very clean, good food, helpful people working there. A good choice if you are staying in the area.

Great Stay

Customer review rating 4.5/5

Phil G. Business - 14/07/2021 Confirmed reviews ALL

Lovely staff, spacious clean and comfy rooms and great facilities.

Ok but old

Customer review rating 3.0/5

Anonymous Business - 13/07/2021 Confirmed reviews ALL

The location and people were good. The rooms however are starting to get old/dated. I booked a room with a king bed. It was 2 single beds pushed together. The TV was old and the plugs were far away from the bed. A few more hooks in the bathroom would help too.

Good stay

Customer review rating 4.0/5

Stuart T. Couples - 12/07/2021 Confirmed reviews ALL

We stayed for a golfing break really enjoyed the course and the hotel room was an excellent standard

Dear Stuart We very much appreciate your comments regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian Gray

clean, staff friendly and welcoming.

Customer review rating 4.0/5

Luke B. Business - 12/07/2021 Confirmed reviews ALL

Hotel is clean and in a quiet location, staff are friendly and very helpful and welcoming. one downside is not all room have air conditioning, the ones without air con do not have fans either, resulting in the room becoming very warm and uncomfortable to sleep.

Good stay

Customer review rating 4.5/5

John Business - 12/07/2021 Confirmed reviews ALL

all to plan , staff with positive approaches

Dear John We very much appreciate your comments regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian

Excellent stay

Customer review rating 5.0/5

Richard Business - 11/07/2021 Confirmed reviews ALL

Everything was perfect from checking in to checking out

Tremendous facilities available

Customer review rating 4.5/5

Lee Business - 11/07/2021 Confirmed reviews ALL

I stayed in room 242 which is at the far end of the hotel so the only slight gripe I had was that the walk to the room could have been reduced with an external entrance exit at that end of the hotel

Good stay

Customer review rating 5.0/5

Michelle K. (. A. Couples - 09/07/2021 Confirmed reviews ALL

This was for our anniversary meal & overnight stay as we were unable to have the bridal suite on our wedding night. The room provided was lovely

TOTAL NIGHTMARE

Customer review rating 0.5/5

Judith T. Friends - 08/07/2021 Confirmed reviews ALL

Total incompetence. Excuse after excuse. A special occasion ruined. Did not receive treatments, flowers, jacuzzi as were ordered. Room was far too hot and uncomfortable. Pillows too hard. Cooked breakfast poor. We were extremely disappointed!!!

Dear Judith T., Thank you for taking the time to tell us about your experience at the Mercure Newcastle George Washington Hotel Golf & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. There is in honesty only one explanation, not excuse and that is with sincerity that we were 20+ staff members down and whilst trying to come we clearly failed some of our guests. It gives me no pleasure to admit we are at fault or culpable, but through our staffing issues we are but with no malice of forethought. With this in mind I would be hugely grateful of the opportunity of restoring your faith in the hotel and with this in mind would ask that you contact me directly on 07… or gm… I will ensure that even after the fact we make good our promise to look after you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Brilliant

Customer review rating 5.0/5

Anonymous Couples - 06/07/2021 Confirmed reviews ALL

Fab stay, staff are outstanding. Food was delicious, well cooked and presented.

Perfect location

Customer review rating 4.0/5

Mark B. Business - 06/07/2021 Confirmed reviews ALL

Great value for money.

Dissapointed from start to finish

Customer review rating 1.5/5

Lisa Friends - 06/07/2021 Confirmed reviews ALL

Spa cancleed. Totally understand as girls had to isolate to then get allocated pool time. Pool was tiny and 6 people in it. Steam room and sauna didn't work. Jacuzzi felt like it was going going burn my eyeballs.. it was yellow with chlorine. Manager played with all the "clean" pens whilst on a phone call whilst his mask was around his chin. Breakfast.. one of the women serving put toast into the bin pushed it down and handled the bin and went straight back to serving food after wiping her hands on her apron. That was vile. Go wash your hands! There was a bag of Crisps behind our radiation dated 2019. The only good thing about this place is the restaurant. The staff there were amazing. I will never return to this hotel for a relaxing time it was far from that!

Perfect stay.

Customer review rating 5.0/5

Leah C. Families - 05/07/2021 Confirmed reviews ALL

We had our wedding here on Friday, our day was everything we wished for and more, Kirsty and the team done a fabulous job I can’t put in to words how grateful we are. We had a fantastic day and night and the staff were amazing. Noah, really made our night top customer service and a credit to the company.

Good, Friendly Service in Lockdown

TripAdvisor rating 4.0/5

Tom F Business - 06/03/2021 TripAdvisor review

I was on a business trip to the North East if England and decided to get up the night before. Normally I would use the pool and the gym, have a drink in the bar and a meal, but not in these times. Friendly welcome, upgraded and refurbished room as requested, easy WhatsApp service to order my welcome drink, dinner and some wine. All brought to the room with a smile within 30 - 40 mins! Everything delicious and a really relaxing evening. Breakfast ordered to be picked up at 0800 the next morning. Great night's sleep and up shaved, showered and refreshed the next morning, picked up a tasty breakfast and a cup of tea - sorted out some work and off to my meetings - refreshed, rested and ready to go!.

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