Hotel - ibis Styles Frankfurt City
Ibis Styles Hotel Ibis Styles Hotel

ibis Styles Frankfurt City Hotel

3.5/5 921 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h30

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Polish
    • Russian
  • Reception open 24 hours a day
  • Laundry
    • Ironing room
    • Shoe shine machine
  • Boutiques/shopping  (Nearby)
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon

Leisure and activities

  • Billiards/Snooker  (Nearby)

Catering

  • Breakfast included in the price
  • 1 bar(s)
  • Room service

Business services

  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

ALLIANZ0.7 km / 0.43 mi DEUTSCHE BANK0.5 km / 0.31 mi EZB0.7 km / 0.43 mi IG METALL0.3 km / 0.19 mi
COMMERZBANK0.5 km / 0.31 mi DGB0.3 km / 0.19 mi FARBWERKE HOECHST10 km / 6.21 mi UNION INVESTMENT0.3 km / 0.19 mi

Congress centre

MESSE FRANKFURT3 km / 1.86 mi MESSE OFFENBACH10 km / 6.21 mi

Exhibition and convention centre

MESSE FRANKFURT3 km / 1.86 mi

Exhibition centre

MESSE2 km / 1.24 mi

Your meetings and events

ibis Styles Frankfurt City Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
TAGUNGSRAUM 1 45 m2 3 m 0 15 20 0 24
    • Screen
    • Flipchart
    • Day light
    • WIFI access

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

  • 94 rooms
  • 100% non-smoking hotel
  • 56 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Baby bed
    • RJ 45 outlet
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.0/5 ALL Rating 862 reviews

Our guest reviews for
ibis Styles Frankfurt City

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 921 reviews
Business - 25/02/2020 TripAdvisor review
« unprofessional conduct »

The hotel was nice and very central so it was easy to get to landmarks and such. It was clean and had a nice breakfast but some employees were very unpleasant. Maybe I got used to Sofitel and higher quality hotels from Accor Hotels were I often stayed but Ibis is still part of Accor so I wasn't expecting such a bad service. During one night and after midnight, I heard loud noise and laughs coming from the next room and smelled a lot of cigarette smoke. When I investigated, some plumbers were working in the next room and were laughing loudly, drinking beer and smoking. I called the front desk who got upset when I told him that this should be dealt with because I had an early plane to catch the next morning. Although I was speaking calmly, he asked me to calm down and that he will take care of that when he can. They did leave 35 minutes later but I find the work after midnight and the attitude of the employee unacceptable. Other than that, all was ok.

Jocelyn H. Solo - 20/02/2020 Confirmed reviews ALL
« Satisfactory stay »

Overall, I was pleased with my stay. The hotel was conveniently located close to the train station and nearby restaurants. The staff were helpful and accommodating. The room was comfortable, simple yet tastefully decorated and lit. It looked like they were doing a bit of renovation and painting on the elevator while I was there; but it was still alright. The only off-putting experience I had was with the taxi cab that the person at the front desk called for me. I know that Ibis has no control over the cab drivers. Nonetheless, it would have been more helpful for guests if the front desk/concierge got us honest cab drivers and advised guests beforehand what the average and accurate fare would be. The front desk person/concierge got be a predatory cab driver who told me as we left the hotel that I needed to pay a flat rate of 50 euros to the airport. I insisted that my MyTaxi/FreeNow app showed the fare to only cost about 28 euros to the airport. He insisted that 50 euros was standard rate to the airport. At that point, it was too late to ask him to let me off. It also seemed that the front desk/concierge handed something to the cab driver which I assumed was a commission. After I showed the cab driver I was upset and angrily handed him my 50 euro bill, he gave me back 10 euros, which clearly demonstrated that the 50 euros he was charging me was arbitrary and not an accurate fare. I think Ibis could be more helpful to guests by not getting us predatory cab drivers. It just spoils and otherwise pleasant stay.

I. M. M. Business - 11/02/2020 Confirmed reviews ALL
« comfortable stay »

Near the Main station, easy access Tram and Exhibition center. Restaurants are close by. Enjoyed my stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jesse

Thierry Families - 05/02/2020 Confirmed reviews ALL
« Good stay »

Perfectly located close to city center

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thierry, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jesse

Martin C. Solo - 02/02/2020 Confirmed reviews ALL
« Great stay »

I thoroughly enjoyed my stay. I was warmly welcomed by the receptionist, he went out of his way to help. Really friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martin, Thank you for the great review of our hotel! We are glad that you enjoyed your stay, in particular the interaction with the staff and hope to see you again very soon. Sincerely, Jesse

Brian K. Business - 30/01/2020 Confirmed reviews ALL
« Great service, good atmosphere, older rooms require a little updating »

Always greeted by name, as a regular customer this is appreciated. Front of house staff always friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brian, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Moreover, we are currenlty in the process of renovating a big amount of the rooms during the course of this year and will hopt to provide you with an upgraded product soon. Sincerely, Jesse

Rushin H. V. Business - 18/01/2020 Confirmed reviews ALL
« Nice - Wahid was nice to allow early checking after long flight-Appreciated »

Overall its always nice to stay at accor group hotels being accor member. Also feel option for breakfast in veg is very limited & its everyday repititive everyday

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rushin, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Naturally, we are very happy that we were able to accomodate your early check-in. We are actually in the process of implementing a new conecpt to our breakfast in order to accomodate a larger vegetarian offering. Hope to see you soon agian. Sincerely, Jesse

Ramazan Business - 17/01/2020 Confirmed reviews ALL
« CLEAN, WELL RENOVATED CITY HOTEL »

VERY CLOSE TO CENTRAL TRAIN STATION NOT IN THE BEST NEIGHBOURHOOD, BUT STILL SAFE AND SECURE VERY NICELY RENOVATED (LOBBY AND BREAKFAST ROOM) VERY CLEAN ROOMS HELPFUL AND REALLY KIND STAFF

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ramazan, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Additionally, we are currently in the process of renovating our rooms as well. Sincerely, Jesse

Business - 14/01/2020 TripAdvisor review
« Always a pleasure to stay here »

This is my fourth year staying at this hotel and it's always a pleasure to come stay. The location is superb as it's two minutes from the main train station and is 15 mins walk to the city center. For a Muslim it's a great place too as all the halal food restaurants are spread in the streets near the hotel.

Frank Business - 13/01/2020 Confirmed reviews ALL
« good »

good but did not get my free drink voucher

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the review of our hotel! We are glad that you enjoyed your stay. We do apologize though that you did not receive your free drink voucher, this is not usual on our side. I sincerely apologize for this. We do hope to see you soon again and offer you a better service. Sincerely, Jesse

Gerhardus T. Couples - 07/01/2020 Confirmed reviews ALL
« Very clean, and rooms are spacious. »

Very nice. Staff was helpful. Nice variety at breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gerhardus, Thank you for the great review of our hotel and really appreciate the positive feedback. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Jeferson S. Families - 07/01/2020 Confirmed reviews ALL
« Very dissatisfying and cleaning problems »

I had the impression that the cleaning was not done properly, as I found all the carpets were really dusty and got myself and my family all with allergic reactions. Also we found some underwear by the heater that was used by the previous guests, reinforcing the idea that the cleaning was not done correctly. The only positive thing was the reception staff, that was really helpful and willing to provide support.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JEFERSON S., Thank you for taking the time to tell us about your experience at the ibis Styles Frankfurt City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence in particular regarding your cleaning problem, We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jesse

Elias A. Business - 06/01/2020 Confirmed reviews ALL
« Amazing »

Clean and quiet the location is best good welcoming

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elias, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jesse

Eddy Couples - 30/12/2019 Confirmed reviews ALL
« Leisure stay »

Overall ok. There is a bar that operates late hour (til 4am). Thus if that's not for you, request for a room that doesn't face the main street.

Our hotel has responded to the review
Our hotel has responded to the review

Dear EDDY C., We very much appreciate your comments regarding your stay at the ibis Styles Frankfurt City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, M.Karimi

Ghen Friends - 22/12/2019 Confirmed reviews ALL
« stylish! »

we arrive early in the hotel and the receptionist who assist us gave us our room early which we really appreciate since we are tired from the flight.the interior of the hotel is superb!

Our hotel has responded to the review
Our hotel has responded to the review

Dear GENEILA G., We very much appreciate your comments regarding your stay at the ibis Styles Frankfurt City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, M.Karimi

Lois Solo - 21/12/2019 Confirmed reviews ALL
« A wonderful hotel! »

I really enjoyed my stay at this hotel, it was centrally located with easy access to the metro and bus. The hotel was easy to find, the staff were very helpful and gracious, and room was enormous, spotlessly clean, and the large shower was wonderful! I was really pleased with the fantastic breakfast, so much selection, a few changes every day, and everything was so fresh and tasty. The staff was extremely attentive and ensured that everything was very clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LOIS E., We very much appreciate your comments regarding your stay at the ibis Styles Frankfurt City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, M.Karimi

Solo travel - 21/12/2019 TripAdvisor review
« A great hotel in a perfect location »

I loved staying at this Ibis hotel! The location was ideally located close to the train station, the hotel was decorated in a funky way, the staff were most helpful, and my room was super comfortable, with a very nice mattress and a great shower. I love it! The complementary breakfast was AWESOME.

Cobyvan Business - 20/12/2019 Confirmed reviews ALL
« Great location »

Location is great, near railway station amd 15 minutes walk to shopping area Zeil. Rooms were basic and clean , Beds were comfortable. No noise from the streets . Nice breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jacoba, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. We are actually also in the process of refurbishing several of the rooms and hope we will be able to greet you with a new room product at your next stay. Sincerely, Jesse

Solo travel - 12/12/2019 TripAdvisor review
« close to Hauptbahnof and simple »

All you need without luxury every ting fine. Not too far from old City part. not a noisy place . They try to accomodate if you are early. Tempuratue in the room is perfect for sleeping and can be ajusted.

Till Couples - 06/12/2019 Confirmed reviews ALL
« Pleasant stay »

Spacious, clean room and bathroom. Staff prompt and polite. Large variety of breakfast items on offer. Short walking distance to the main station.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Till, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jesse

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