ibis Styles Frankfurt City

ibis Styles Frankfurt City 3 stars

Customer review rating (ALL Rating) 4.2/5 353 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Free WIFI

  • Two-minute walk to Bremen Central Station

  • Non-smoking hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Styles Frankfurt City

Moselstrasse 12
60329 Frankfurt Am Main
Germany

  • BUS 37:  HAUPTBAHNHOF

  • HAUPTBAHNHOF:  S8 S9 HAUPTBAHNHOF

  • HAUPTBAHNHOF TIEF:  U4 U5 HAUPTBAHNHOF

  • STRASSENBAHN:  16 17 HAUPTBAHNHOF

  • By plane

    FRANKFURT At 20km / 12.43 miles

  • By plane

    HAHN At 122km / 75 miles

  • By car

    A3 At 6km / 3.73 miles

  • By car

    A5 At 4km / 2.49 miles

  • By car

    A66 At 4km / 2.49 miles

  • By train

    FRANKFURT At 0.2km / 0.12 miles

  • By train

    HAUPTBAHNHOF At 0.2km / 0.12 miles

GPS:50.107052, 8.667869

Companies

  • ALLIANZ 0.7 km / 0.43 mi
  • COMMERZBANK 0.5 km / 0.31 mi
  • DEUTSCHE BANK 0.5 km / 0.31 mi
  • DGB 0.3 km / 0.19 mi
  • EZB 0.7 km / 0.43 mi
  • FARBWERKE HOECHST 10 km / 6.21 mi
  • IG METALL 0.3 km / 0.19 mi
  • UNION INVESTMENT 0.3 km / 0.19 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

LOBBY BAR

In the evening, why not visit our bar and enjoy a warm atmosphere and classic drinks. Let us spoil you at the end of your day.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 20 

attendees

Configuration is not available for these requirements
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Our accommodation(s)

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

Our guest reviews

Our guest reviews for
ibis Styles Frankfurt City

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  353 reviews

TripAdvisor Rating  3.5/5  937 reviews

Customer review rating 3.5/5

Andrea Business - Confirmed reviews ALL

Rooms are too small and lacking fornitures for the price paid

Close to tcntral train station, but area full of homeless people at night

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

My wife and daughter were satisfied with the hotel. The service was very good. The hotel was very close to central train station what was an advantage as they came by train to visit the KPop festival. The only negative point is that at night when returning from the festival a lot of homeless people were in the area of the hotel. They did feel not that confortable about this.

Convenient Location

Customer review rating 5.0/5

Robert G. Solo - Confirmed reviews ALL

Just a couple of minutes walk from the main railway station and about ten minutes to the city centre, the hotel is conveniently situated and easy to find. The check-in was quick and easy and the very pleasant receptionist spoke English. The following day the male receptionist was also very pleasant and helpful. The room was extremely clean and well ventilated. Bed was comfortable and I slept well. The breakfast buffet was exceptional. Everything you could possibly want - highly recommended. I would highly recommend this hotel. I stayed four nights and was very satisfied with everything.

Good value for money.

Customer review rating 4.5/5

Rob C. Families - Confirmed reviews ALL

Easy check in and staff very friendly and helpful. Staff were attentive and vigilant. They saw two of us had left our jackets in the bar and kept them safe overnight until we picked them up at checkout.

Dear ROBERT C., We very much appreciate your comments regarding your stay at the ibis Styles Frankfurt City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, M.karimi

Great Location and good Breakfast

Customer review rating 4.5/5

Dr. A. Business - Confirmed reviews ALL

Very nice location and the breakfast. This also has a great staff and very supportive.

Dear A. K., We very much appreciate your comments regarding your stay at the ibis Styles Frankfurt City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, M.Karimi

Just Ok.

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

The hotel is quite conveniently located. The overall stay was good. The reception lady upon my checkout was rigid. I asked her if I could checkout half an hour late (at 12PM) and the answer was NO. I do not request this often but normally this is not an issue. I could store my luggage in the luggage room and went out for something else; but when I am back to the hotel (before 12PM), I saw some other guests checking out.

Dear LIANGXUN W., We very much appreciate your comments regarding your stay at the ibis Styles Frankfurt City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, M.karimi

Best value for price

Customer review rating 4.5/5

M.h. Solo - Confirmed reviews ALL

Everything was really good.

Dear MUSTAFA H., We very much appreciate your comments regarding your stay at the ibis Styles Frankfurt City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, M.Karimi

wifi almost non existant

Customer review rating 4.0/5

Edward Solo - Confirmed reviews ALL

very good. nice staff, clean room , friendly.

Dear EDWARD R., We very much appreciate your comments regarding your stay at the ibis Styles Frankfurt City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, M.Karimi

good survices

Customer review rating 4.5/5

S. Families - Confirmed reviews ALL

good survices and not so far from town. Easy for parking

Sehr geehrter Frau S., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im ibis Styles Frankfurt City. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen M.Karimi

good service, near hbf - main station

Customer review rating 3.5/5

Cip Couples - Confirmed reviews ALL

the room is not very nice, it is a little bit old. the hotel is located near the hbf, main station, there are very nice areas in Frankfurt but this area is not wow. the internet is very very bad the breakfast is wow the employees are very nice

Dear CIPRIAN M., We very much appreciate your comments regarding your stay at the ibis Styles Frankfurt City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, M.Karimi

perfect location, lovely staff

Customer review rating 4.5/5

C. D. Families - Confirmed reviews ALL

everything was easy and smooth, the receptionist always accommodating and helpful, the design elements great fun do discover

Dear CHRISTIANE D., We very much appreciate your comments regarding your stay at the ibis Styles Frankfurt City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, M.Karimi

Amazing staff, but very loud hotel.

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

The staff at check in is always extremely friendly, and always does whatever is possible to satisfy one’s needs. An old Problem is the insulation of the rooms, and even worse, the loud banging doors. I have addressed this many time, and know that other guests hate this too! Please invest money in new locks. We are tired of getting woken up several times per night.

Dear Mr. LAURENT W., We very much appreciate your comments regarding your stay at the ibis Styles Frankfurt City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, M.Karimi

Well located, good stay, nice staff, nice breakfast

Customer review rating 4.0/5

E. D. Business - Confirmed reviews ALL

Location was good. Closed to banhoff and old city. Walking distance to 5 min train station 20 minutes to old city. 5 minutes river cost. Personnel was very helpfull. Room is bigger and nicer than Other style of IBIS. Breakfast was very good according to price

Dear Mrs. MAKSUDE ESRA D., We very much appreciate your comments regarding your stay at the ibis Styles Frankfurt City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, M.Karimi

Great location, super hospitality

Customer review rating 5.0/5

Ioannis Friends - Confirmed reviews ALL

Great location, super hospitality

Dear IOANNIS V., We very much appreciate your comments regarding your stay at the ibis Styles Frankfurt City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, M.Karimi

Good Hotel

Customer review rating 4.5/5

Alan B. Couples - Confirmed reviews ALL

We visited the hotel for 1 night, which is nice and close to the rail station, and easy walk to the city centre.

Dear Mr. ALAN B., We very much appreciate your comments regarding your stay at the ibis Styles Frankfurt City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, M.Karimi

Excellent staff

Customer review rating 5.0/5

Elias J. Friends - Confirmed reviews ALL

The hotel is super nice, well located and it has a great staff.

Dear ARTURO ELIAS J. VIDANA, We very much appreciate your comments regarding your stay at the ibis Styles Frankfurt City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, M.Karimi

unprofessional conduct

TripAdvisor rating 3.0/5

elie c Business - TripAdvisor review

The hotel was nice and very central so it was easy to get to landmarks and such. It was clean and had a nice breakfast but some employees were very unpleasant. Maybe I got used to Sofitel and higher quality hotels from Accor Hotels were I often stayed but Ibis is still part of Accor so I wasn't expecting such a bad service. During one night and after midnight, I heard loud noise and laughs coming from the next room and smelled a lot of cigarette smoke. When I investigated, some plumbers were working in the next room and were laughing loudly, drinking beer and smoking. I called the front desk who got upset when I told him that this should be dealt with because I had an early plane to catch the next morning. Although I was speaking calmly, he asked me to calm down and that he will take care of that when he can. They did leave 35 minutes later but I find the work after midnight and the attitude of the employee unacceptable. Other than that, all was ok.

Always a pleasure to stay here

TripAdvisor rating 5.0/5

adeelanwer Business - TripAdvisor review

This is my fourth year staying at this hotel and it's always a pleasure to come stay. The location is superb as it's two minutes from the main train station and is 15 mins walk to the city center. For a Muslim it's a great place too as all the halal food restaurants are spread in the streets near the hotel.

A great hotel in a perfect location

TripAdvisor rating 5.0/5

bikerbabe22 Solo travel - TripAdvisor review

I loved staying at this Ibis hotel! The location was ideally located close to the train station, the hotel was decorated in a funky way, the staff were most helpful, and my room was super comfortable, with a very nice mattress and a great shower. I love it! The complementary breakfast was AWESOME.

close to Hauptbahnof and simple

TripAdvisor rating 5.0/5

brisset6 Solo travel - TripAdvisor review

All you need without luxury every ting fine. Not too far from old City part. not a noisy place . They try to accomodate if you are early. Tempuratue in the room is perfect for sleeping and can be ajusted.

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