ibis Styles Frankfurt City

ibis Styles Frankfurt City 3 stars

Customer review rating (ALL Rating) 4.1/5 473 reviews

See on a map

Hotel extras

  • Free WIFI

  • Two-minute walk to Bremen Central Station

  • Non-smoking hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Styles Frankfurt City

Moselstrasse 12
60329 Frankfurt Am Main
Germany

GPS:50.107052, 8.667869

Telephone +49 69 256110

Fax +49 69 235987

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

LOBBY BAR

In the evening, why not visit our bar and enjoy a warm atmosphere and classic drinks. Let us spoil you at the end of your day.

Your meetings and events

Room descriptions and layouts

1 

meeting room

From 1 to 20 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  473 reviews

TripAdvisor Rating  3.5/5  943 reviews

Close to the main station, in a tough area, good breakfast

Customer review rating 3.5/5

K. Business - Confirmed reviews ALL

The area around Frankfurt main station is not suited for the soft minded, it is pretty tough and dirty. Hotel had already better days, and some fancy posters and colouring gives a positive spirit. Check OK, but could be done faster. Highlight was the breakfast, surprisingly good. Efficient service to refill and clean the table. Thank you

Good place to stay and friendly staff

Customer review rating 4.0/5

Tom Business - Confirmed reviews ALL

Good place to stay in the middle of Frankfurt. Many eating places even in the late evening. Facility is slightly worn out but the staff is friendly ;-)

Dear TOOMAS K., We very much appreciate your comments regarding your stay at the ibis Styles Frankfurt City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, M. Karimi

Customer review rating 1.0/5

Anonymous Business - Confirmed reviews ALL

The room that was reserved for me had a very loud ventilation that could not be turned off. I could not have slept with this ventilation. In addition, the bed sheet was torn and the table was dusty. Due to the ventilation I was given another room. This room was very small and had a window to a house wall. It resembled a storage room. In addition, it was unbearably warm in the room, which came not from the heating but from the floor. Consequently, I could not sleep well and woke up with a headache every day. Simply a bad stay.

Dear LINA W., Thank you for taking the time to tell us about your experience at the ibis Styles Frankfurt City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, M. Karimi

good location, well looked after

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

Pleasant stay and all good

Dear ALAN P., We very much appreciate your comments regarding your stay at the ibis Styles Frankfurt City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, M. Karimi

Wrong room

Customer review rating 1.5/5

Sg Solo - Confirmed reviews ALL

I booked for a room with a queen size bed, and I Received a two single beds room

Dear SALVATORE G., Thank you for taking the time to tell us about your experience at the ibis Styles Frankfurt City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We didn't put you oin a wrong room, you booked a Twin room ( Double room with 2 Separate beds) and you got this room, please check again your booking confirmation. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, M. Karimi

In partnership with TripAdvisor

Other web-users rate our hotel

  • 295 reviews 8.1/10 Location
  • 364 reviews 5.5/10 Room
  • 287 reviews 9.4/10 Service
  • 26 reviews 4.2/10 WiFi
  • 320 reviews 8.9/10 Breakfast
  • 161 reviews 5.7/10 Cleanliness
  • 5 reviews 8.8/10 Bar

Powered by Trustyou