Hotel - Mercure Hotel Stuttgart Gerlingen
Mercure Hotel Mercure Hotel

Mercure Hotel Stuttgart Gerlingen

4.0/5 363 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Company

BOSCH2 km / 1.24 mi ENDRESS UND HAUSER0.4 km / 0.25 mi NOVARTIS0.1 km / 0.06 mi SANDOZ PHARMA0.1 km / 0.06 mi
DAIMLER12 km / 7.46 mi ERNST & YOUNG4 km / 2.49 mi PORSCHE VW12 km / 7.46 mi TRUMPF3 km / 1.86 mi

Exhibition centre

MESSE STUTTGART22 km / 13.67 mi

Your meetings and events

Our new events area is available for seminars and meetings for up to 100 people. All of our meeting spaces feature state-of-the-art conference equipment, as well as free unlimited WIFI.Natural lighting and air conditioning ensure a pleasant atmosphere.Our 2 new board rooms are perfect for all kinds of meetings. The 75-inch flat-screen TV and a multi-functional desk will ensure that your meeting is a success. Free soft drinks and a Nespresso coffee machine round off the amenities on offer.

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
AURA I 22 m2 3 m 0 0 8 0 0
AURA II 22 m2 3 m 0 0 8 0 0
IGNIS 56 m2 3 m 20 14 20 20 0
TERRA 65 m2 3 m 30 20 30 20 0
AQUA 72 m2 3 m 20 20 20 20 0
AQUA / IGNIS 128 m2 3 m 80 25 60 60 6
TERRA / AQUA 138 m2 3 m 100 30 100 80 8
    • Flipchart
    • Day light
    • WIFI access
    • Syndicate rooms
    • Airconditioned meeting room
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

At the Hotel Stuttgart Gerlingen, you can choose from Standard, Privilege and Superior Rooms. All 95 rooms are equipped with 5.2-ft (1.6-m) wide queen-size beds and free WIFI. One child aged up to 12 years can stay free of charge in your Standard Room.A crib is available on request at no extra charge.

  • 95 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
    • 220/240 V AC
    • Emergency exit map
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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4.4/5 ALL Rating 85 reviews

Our guest reviews for
Mercure Hotel Stuttgart Gerlingen

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating 363 reviews
Anonymous Business - 27/11/2019 Confirmed reviews ALL
« Solid »

Room was clean. Nothing special. As expected. The safe/minibar was located in a bad spot.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jonas P., We very much appreciate your comments regarding your stay at the Mercure Hotel Stuttgart Gerlingen. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope to welcome you soon again! Sincerely, Linda Märkel - quality management

A F. S. Business - 21/10/2019 Confirmed reviews ALL
« Fine s. »

Hotel is close to tram/subway stop, so it is easy to reach. There’s a bakery around the corner and a big supermarket is within walking distance. The hotel is not brand new, but is was clean and comfy. The TV in the room was quite dated. There was a Nespresso machine, but no capsules for it. The mini bar contained four drinks, but there was no indication if they were free or not. Breakfast is very basic so I don’t recommend it if you have another alternative.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andreas B., We very much appreciate your comments regarding your s. at the Mercure Hotel Stuttgart Gerlingen. It is always a pleasure to receive positive feedback. I will share your comments with our team. We also consult with the appropriate department regarding coffee capsins in order to avoid these mistakes in the future Thank you again for sharing your experience, and we hope to welcome you soon again. Sincerely, Linda Märkel - quality management

Debora Business - 27/09/2019 Confirmed reviews ALL
« Good stay, good food and nice staff! »

Good stay, good food and nice staff!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Debora G., We very much appreciate your comments regarding your stay at the Mercure Hotel Stuttgart Gerlingen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Linda Märkel - Quality management

Martin T. Business - 16/09/2019 Confirmed reviews ALL
« Short stay »

1 night stay for business

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martin T., We very much appreciate your comments regarding your stay at the Mercure Hotel Stuttgart Gerlingen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Linda Märkel - Quality management

Family - 04/08/2019 TripAdvisor review
« Very disappointing - How can this hotel have 4 Stars! »

Arriving after an 11 hour drive with my family, I find a hotel with NO air conditioning, when the weather is over 30 degrees (luckily it wasn’t the week before when the temp was over 40). In a Trip Advisor review one of you staff told a customer that the hotel doesn’t advertise that it has airco. I would have thought in the 21st century you should be telling people if it doesn’t! Then we discovered the hotel only has double rooms, no twins. When I asked for an additional separate ‘put up bed’ ( as I had my teenagers staying in the same room) their only reply was, we only have double rooms, no other alternatives, SORRY. All other hotels I’ve stayed in would have sorted this problem immediately with a smile. In the room, the bathroom is so small, you can’t open or the close the shower door when the bath mat is down!. As there isn’t air conditioning, you need to leave the windows open, where you can hear every discussion, argument, late arrival back from the bar from other guests who also have their windows open. Not great nor restful. All in all, ok rooms, but poor nights sleep ( main reason for staying in a hotel), staff were of little help, but friendly. The breakfast was basic and the selection weak. I really can’t believe this is a 4 star hotel, Accor has let themselves down by allowing this hotel to carry 4 stars in their portfolio. We certainly will NEVER stay in this hotel again, and as this is the second Mercure which has been poor, the other in Paris, we will not stay or recommend others to stay in this brand again and stick to our normal Novotel which are reliable, clean, and you get what you expect and pay for.

Sudhir T. Business - 12/07/2019 Confirmed reviews ALL
« very good »

very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sudhir T., We very much appreciate your comments regarding your stay at the Mercure Hotel Stuttgart Gerlingen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katharina Flienert - Front Office Manager

Business - 16/06/2019 TripAdvisor review
« Good (business)hotel for a stay in area Stuttgart »

This is my favorite hotel in this area where I need to be every few weeks. The service is good and the rooms are spacious and efficient. Not all bathrooms are up to latest standards, but still pretty okay. The restaurant and lobby are re-decorated recently for the better, nonetheless the atmosphere is still not 5-star, but 4-star. That's okay as long as the price stays down. If you have to book a room during exhibit-periods in Stuttgart you will have to face a much higher price than standard (>+50%). Now the room rate below € 100,=/night including breakfast makes me happy for this hotel. Unfortunately the hotel is currently across a huge construction area, which makes it less appealing, but it is close to the center of Gerlingen and the hills are very nearby (for hiking or biking)

Our hotel has responded to the review
Our hotel has responded to the review

"This is my favorite hotel in this area" - thank you for your kind Feedback - Mr. 49rogerr ! I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Katharina Flienert - quality management

Couples - 24/04/2019 TripAdvisor review
« Good for overnight, don't worry about breakfast. »

We stayed here overnight as it was close to some friends of ours. The room was faultless ; clean, quiet, comfortable bed, temperature good. You could open the windows and the shower was hot. The biggest disappointment was breakfast. As a platinum member breakfast is usually free. Not here. It was not worth the €20 something they charged. Not to the usual Mercure standard. So yes book it for the room if it is convenient but get breakfast else where. Oh you need to pay for parking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Climber31684851581, thank you for your feedback. The free breakfast for Platinum members is only available in the ASPAC region, not in Europe or America. (Https://www.accorhotels.com/leclub/user/hotels-lounge/index.en.shtml?clickid=66bff4e76a6311e98240017e0a180511) We hope to see you soon - best regards, Katharina Flienert - Quality management

Business - 22/02/2019 TripAdvisor review
« Correct »

Room a bit small for the price. Price rather high for the location of the hotel and the size of the room Good breakfast. Room clean This rule to have at a minimum 200 characters is stupid !!! Next time I will not give any advise

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dreamer, thank you for sharing your impressions of your stay in our Hotel Mercure Hotel Stuttgart Gerlingen. We wish you a good time - see you soon ! Your mercure team

Friends getaway - 02/12/2018 TripAdvisor review
« Fine and clean Hotel »

The Look and Feel of this hotel was good and renewed! Clean rooms and friendly personal! Breakfast was good with enough choice! 2things who can be helpfull: maybe some fresh orange juice at breakfast and the duvets on the bed were very short !

kurts302 Couples - 12/10/2018 TripAdvisor review
« In the heart of Stuttgart within a few minutes »

Although the Mercure is located in an industrial area, there's a very good Italian restaurant next door, a bakery just down the road, and Gerlingen with quite a few restaurants and pubs just a stone's throw away. The rooms have a good size and are well equipped. The service is great, as is breakfast. Parking on the street was no problem, just a little tight occasionally. It was just a little loud due to the building site across the road, but that's something that will change in due course.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kurt, thank you for staying with us at Mercure Hotel Stuttgart Gerlingen and for taking the time to review your visit. It was our pleasure to have you as our guest. Best regards, Katharina Flienert - Quality management

Solo travel - 08/09/2018 TripAdvisor review
« Short Break 2-4/9/2018 »

A quiet hotel, a reasonable distance from the city centre (but served by U bahn U6 to stop Gerlingen Siedlung, approx 4 Euro from main station). Some building work ongoing during visit (would have been nice to be notified of this at the time of booking). Smart room but small shower cubicle. Will consider staying again if I didn't need to be in the city centre early.

Our hotel has responded to the review
Our hotel has responded to the review

Dear, thank you for your feedback. We wish you a good time. quality management

Couples - 27/08/2018 TripAdvisor review
« Location suited us »

Just a 1 night stop after visiting the Porsche museum we wanted a hotel fairly close with easy access for motorways. There were renovations being carried out so no restaurant or bar facilities available however this did not inconvenience us in anyway and there is a very good Italian restaurant right next door. We were compsensated by the hotel with a free mini bar and additional drinks and snacks, so no complaints about service. Good breakfast served in a meeting room, again no inconvenience to guests. Parking is ample both underground and outside reception. Not a particularly attractive area but is was close to motorways and better value than some others closer to the city centre.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Suzj, thank you for the review - we're glad you liked our hotel - even if there were renovations. We hope we can welcome you again and show you the result of the renovations. Have a good time. Selina Andrijanic Qualitymanagement

Solo travel - 19/08/2018 TripAdvisor review
« From 4 o'clock on the building site next door kept me awake »

There were construction works in the hotel, no problem. I had a room at the street side: big problem: from 4 o'clock in the morning the trucks and bulldozers kept me awake. When I went down to get some breakfast at 6 o'clock, I would have to wait till 6h30... I left, asking if there were any rooms available at the back side of the hotel, the receptionist thought I wanted to switch rooms for the next night. She also told me that other customers had complained about the construction site. I don't think the hotel was full, and I don't know if all the rooms at the quiet side were fully occupied.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jimiok, we're very sorry you couldn't enjoy your stay to the fullest. We're not able to change the Building site's working times and if there would have been free rooms left at the "quiet side" you would have brought to one of them. We hope you will give it a new try! Have a good time. Selina Andrijanic Qualitymanagement

johantielens Business - 12/08/2018 TripAdvisor review
« Nice stay »

With the extreme heat it was difficult to cool the room down in the night time. Except for this the stay was excellent! The service of the personnel was also very friendly. The lobby is in restauratie but this not bother in the evening.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Tielens, thank you very much for your review! I'm very sorry we don't have any air conditioning in our rooms, but we're also very happy you had - besides the heat - a great stay! We're looking forward to see you again. Best wishes and kind regards Selina Andrijanic Qualitymanagement

R W Couples - 05/08/2018 TripAdvisor review
« Very disappointing »

Driven all day 500+ mms from Zeebrugge looking forward to a drink and a meal. Due to refurbishment no bar, no restaurant and the place is a mess. No warning on the Accor website. The room was ok. Until it’s finished wouldn’t go there again.

Couples - 02/01/2018 TripAdvisor review
« Super Woman behind Reception Desk »

Comfortable Hotel for overnight stay. Lady behind reception wore many hats, reception, bar, room service etc. She was efficient, friendly and helpful. Room was nice and clean and bed comfortable. Only issue was position of room which was on the lift lobby at the front of building. Did not get a good night sleep as was woken up by guests coming out of lifts and talking loudly outside our door. In the early hours of he morning was woken by the U Bahn running outside the front of building. If I were to stay here again I would ask for a room at back of building away from the lift lobby.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Dobson, thank you very much for taking some time out of your day to leave a review with us! We are happy to see you highlighting the friendliness of our staff and, on a more personal note, I'd also like to thank you for your nice words as I was the mentioned receptionist on duty on that evening. :) Regarding the location of the room, we would love to show you a room in one of our higher categories the next time you're here, as those rooms are facing the back of the hotel which makes them a little quieter in comparison to the standard category which was booked for your first stay. Regardless, we wish you a happy new year and look forward to seeing you again soon! Kind regards, Laura Brosing - quality management

Couples - 28/09/2017 TripAdvisor review
« Great location »

Visited the Oktoberfest in Stuttgart's Wasen district and used this hotel as it was easily accessible using the U-Bahn (27 mins from the Hauptbahnhof) and gave us a more peaceful environment away from the hubbub of the city centre. The only negative was the incredibly soft pillows.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, thank you very much for taking your time to share your impressions with us. We are glad to see you enjoying the stay in our hotel and look forward to seeing you again sometime soon. Kind regards, Laura Brosing - quality management.

Couples - 08/09/2017 TripAdvisor review
« stop while travelling south »

Rooms, beds and bathroom were absolutely fine. I was a bit surprised though to find out there was no airco in the room. So it was rather hot and we did not sleep all that well. Breakfast super! All staff was very friendly and helpfull.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, thank you for your feedback. at your booking you have certainly overlooked that we have no air conditioning in our hotel. Many thanks for your nice praise for our staff. See you the next time, Katharina Flienert - Qualitätsmanagement

Couples - 03/09/2017 TripAdvisor review
« A hot (Temperature) summer night »

I would have expected a bit more for the acclaimed “4-Star” rating: The nice and functional furniture is basic. There is no enclosed cloth cabinet for hanging cloth. The bathroom is very small (reminds me a bit of my trips in a motor home). Positive is the quite sufficient work desk space provided. The nights were hot and very uncomfortable because the days were quite hot and the hotel does not have an air conditioning system. Due to this we had to leave the windows open to get some cooler air into the room at night. But by doing so we also got the noise from a practically non-stop running compressor (or other machine) on the roof, and in the morning very loud construction noise from the nearby building demolition works starting at 7am. We stayed in a Superior room on the 3rd floor. Other room categories and locations may be different of course. Especially what the noise, heat, and odor is concerned. We had noticed a very unpleasant smell on the 1st and 2nd floor. Maybe from the fields adjacent to the hotel, or maybe some plumbing problems during the renovation? I had a confirmed reservation for a double room with two guests, but the rooms (we changed twice) were only prepared for one person (one bed sheet quite smaller than the Queen Size bed, one bath towel, one bath robe, one pair of slippers). Positive is the free Mini Bar in Superior rooms (but it’s only stocked with one beer per day), and the Espresso machine. The receptionist was very friendly trying to accommodate our wishes as much as possible, and apologized for the unpleasant smell and heat (both not her fault of course and I started to feel sorry for being a “difficult” guest). Also to mention on a exceptional positive note is the very friendly and professional front desk supervisor. We did not take the breakfast in the hotel because we both only have a coffee and croissant or bun in the morning. The breakfast buffet may be very good indeed, but we would not nearly consume enough for the 17 Euros asked per person. It would be great if the hotel would offer a choice of a continental breakfast as well, priced about the same as the nearby bakery. After all, the quality/price for the room was good and will be even better during cooler days and after renovation is completed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, thank you for your feedback. I apologize for the inconvenience. Our renovations will soon be over. I hope, to welcome you again soon. then you can look at the result. I'm sure we can convince you. We wish you a good time, Katharina Flienert - Quality management

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