ibis Styles Tamworth Hotel 3 stars

Customer review rating 4.1/5 3,373 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

ibis Styles Tamworth
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+ 16 Services

Hotel extras

  • Hotel Restaurant & Bar open daily for Breakfast & Dinner.

  • Advantage 2

  • Five conference rooms with updated AV facilities.

  • 108 unique and comfortable guest rooms with 38 newly renovated queen rooms.

  • A helpful and friendly 24 hour Reception team.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundromat
Leisure and activities
  • Outdoor unheated pool
  • Other sports activities
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Copy/print service available
Information message

Hotel location

ibis Styles Tamworth

80-90 Ebsworth Street
Cnr of Ebsworth and Bridge St
NSW
2340
tamworth
australia

Tel: +61267658361

Fax: (+61)2/67620894

Check-in from 14h00

Check out up to 10h00

  • By plane

    TAMWORTH At 8km / 5 miles

GPS :-31.092398, 150.923508

Your meetings and events

The hotel has extensive meeting and event facilities providing contemporary ambience for delegates.

meeting rooms

From 1 to 180 

attendees

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Flipchart

  • Audio and video equipment

  • Lectern

  • Day light

  • Video equipment

  • Overhead projector

  • WIFI access

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

Superior Queen Room

  • Max. number of persons: 2
  • Area: From 22 / 237 sq ft
  • Views: Park view, River side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Standard Queen Room

  • Max. number of persons: 2
  • Area: From 22 / 237 sq ft
  • Views: Park view, River side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Queen & Single Room

  • Max. number of persons: 3
  • Area: From 22 / 237 sq ft
  • Views: River side, Park view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Classic Queen Room

  • Max. number of persons: 2
  • Area: From 22 / 237 sq ft
  • Views: Park view, River side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Classic Twin Room

  • Max. number of persons: 2
  • Area: From 22 / 237 sq ft
  • Views: River side, Park view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Classic Triple Room

  • Max. number of persons: 3
  • Area: From 22 / 237 sq ft
  • Views: Park view, River side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Family Room

  • Max. number of persons: 4
  • Area: From 25 / 269 sq ft
  • Views: Park view, River side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

CROSSROADS RESTAURANT

Type of cuisine: Other cooking style

Crossroads Restaurant offers delicious dining in a relaxed atmosphere. With a menu that embraces local and seasonal produce, the restaurant serves both Australian and internationally inspired modern cuisine.

Dinner

18:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CROSSROADS BAR

Non contractual photo

Crossroads Bar provides a stylish setting for intimate cocktails, wines, beers and soft drinks.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Styles Tamworth

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

3,373 reviews

tripadvisor

TripAdvisor Rating 3.5/5

522 reviews

Close to town centre

Customer review rating 4.1/5

Michelle T. Solo - 25/07/2020 Confirmed reviews ALL

Call from staff member Erin day before check-in to confirm arrival time and dinner reservation? Average greeting on check-in by Erin when I mentioned we had spoken the previous day. Erin assured me there would be tea, coffee and milk in the room but no cup due to the covid situation. I assured her I had my own cup. Got to my room and absolutely no tea, coffee or milk in the room. Only a kettle. So, a trip back to reception to get the basics. Lovely service from Morgan at dinner in both the bar and when ordering my dinner. After waiting 35 minutes for my med/rare steak, it finally arrived. Most of it cooked blue. No follow up from any wait staff, so I ate what I could of the steak. Veggies cooked nicely, thank goodness! The whole hotel definitely needs a refurbishment. It looks pretty sad and shabby. Not at all to Ibis Styles standard. Also, as an Accor Plus member I usually receive a complimentary water or chocolate left in my room. Nothing of the sort this time. I did not dine in your restaurant on my second night. I found a great place in Peel Street.

Hi there Michelle, Thank you so much for taking the time to share your feedback. I am saddened to hear that we did not meet your expectations on this occasion. I am sorry that our information was not correctly relayed to you in regards to the items being removed from the room. We had recently taken the initiative to remove all items to reduce the possibility of contamination. Thank you again for sharing your experience, and we hope to see you again soon. Kind Regards, Ashley Hayes Hotel Manager

Great stay

Customer review rating 4.1/5

Cassie Families - 25/07/2020 Confirmed reviews ALL

I choose to stay here when I am in Tamworth, they rooms are comfortable, the Staff, and the Location

Hi there Cassandra, Thank you so much for your lovely comments about your stay with us here at ibis Styles Tamworth, it is always a pleasure to receive positive feedback. It is fantastic to hear that you enjoyed a lovely and comfortable stay with us and I will share your comments with the team. We are so happy that you choose to stay with us as looking after our guests and creating good experience is definitely our priority! We are excited to know that we are your first choice! Thank you again for sharing your experience, and we look forward to seeing you again soon. Kind Regards, Ashley Hayes Hotel Manager

Good location, lovely staff, comfy bed, Nice meal in restaurant

Customer review rating 4.1/5

Rob Families - 25/07/2020 Confirmed reviews ALL

We felt safe as covid processes were in place and followed meticulously by staff.

Hi there Robyn, Thank you so much for your lovely comments about your stay with us here at ibis Styles Tamworth, it is always a pleasure to receive positive feedback. It is fantastic to hear that you enjoyed a lovely and comfortable stay with us and I will share your comments with the team. Safety is our absolute number 1 priority, and our team is so excited to know that they made you feel safe as we know all the COVID procedures can be a little bit more time consuming or sometimes inconvenient, but we do this to make sure our guests are not at any risk and we are so happy that you felt like our team was on the ball! Thank you again for sharing your experience, and we look forward to seeing you again soon. Kind Regards, Ashley Hayes Hotel Manager

Good stay, again.

Customer review rating 4.1/5

Anonymous Business - 25/07/2020 Confirmed reviews ALL

I had a good, quiet room with parking at the door on the ground floor. The heater (A/C) worked well and was quiet also.

Hi there Wayne, Thank you so much for your lovely comments about your stay with us here at ibis Styles Tamworth, it is always a pleasure to receive positive feedback. It is fantastic to hear that you enjoyed a lovely and comfortable stay with us and I will share your comments with the team. Thank you again for sharing your experience, and we look forward to seeing you again soon. Kind Regards, Ashley Hayes Hotel Manager

great staff front of house. good location

Customer review rating 4.1/5

Roslyn Business - 22/07/2020 Confirmed reviews ALL

i always stay at the Ibis in Tamworth the staff are terrific. i did miss not having the restaurant and look forward to next time i stay so as to head down for a nice meal on site.rooms are always clean and tidy. just a top spot to stay

Hi there Roslyn, Thank you so much for your lovely comments about your stay with us here at ibis Styles Tamworth, it is always a pleasure to receive positive feedback. It is fantastic to hear how well the team looked after you during your stay and especially our lovely Natalie. I will share your comments with everyone and I will thank Natalie for taking such great care of you. I am sure that this feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to seeing you again soon. Kind Regards, Ashley Hayes Hotel Manager

Great location

Customer review rating 4.1/5

Justine F. Families - 21/07/2020 Confirmed reviews ALL

Friendly staff and very clean. Beds where comfortable.

Hi there Justine, Thank you so much for your lovely comments about your stay with us here at ibis Styles Tamworth, it is always a pleasure to receive positive feedback. It is fantastic to hear that you enjoyed a lovely and comfortable stay with us and I will share your comments with the team. I am so happy to hear our friendly staff made such an impression on you as this is certainly one of our biggest priorities! Thank you again for sharing your experience, and we look forward to seeing you again soon. Kind Regards, Ashley Hayes Hotel Manager

Convenient to town a easy walk and great service.

Customer review rating 4.1/5

Linda B. Couples - 20/07/2020 Confirmed reviews ALL

Very clean and nothing was a problem thanks for the accommodation great.

Hi there Linda, Thank you so much for your lovely comments about your stay with us here at ibis Styles Tamworth, it is always a pleasure to receive positive feedback. It is fantastic to hear that you enjoyed a lovely and comfortable stay with us and I will share your comments with the team. Thank you for such a lovely review! I am so happy to hear that our friendly team were happy to help on every occasion! It can be a lovely walk into town, and we are happy to hear you took advantage :) Thank you again for sharing your experience, and we look forward to seeing you again soon. Kind Regards, Ashley Hayes Hotel Manager

Excellent accommodation

Customer review rating 4.1/5

Craig Families - 19/07/2020 Confirmed reviews ALL

The accommodation was clean and spacious. The staff were extremely helpful and the price was fantastic.

Hi there Craig, Thank you so much for your lovely comments about your stay with us here at ibis Styles Tamworth, it is always a pleasure to receive positive feedback. It is fantastic to hear how well the team looked after you during your stay. I will share your comments with everyone and I will thank the team for taking such great care of you. I am sure that this feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to seeing you again soon. Kind Regards, Ashley Hayes Hotel Manager

Well located but no services breakfast- restaurant- not super clean

Customer review rating 4.1/5

Ken B. Business - 16/07/2020 Confirmed reviews ALL

Comfortable but not preferred

Hi there Kenneth, Thank you so much for taking the time to share your feedback. I am very disappointed to hear that your stay did not meet your expectations. We will certainly review the room you stayed in. We do recommend our guests to book our Superior Queen Rooms, as these rooms are modern in both fixtures and furnishings. We also sincerely apologize for the inconvenience of our Restaurant not being open for service, I am happy to report we are re-opening next week with a delicious array of options available for our guests. Your feedback is very important to us in order to make sure we are improving the hotel services and facilities. I appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Ashley Hayes Hotel Manager

Comfortable rooms

Customer review rating 4.1/5

Ross Friends - 14/07/2020 Confirmed reviews ALL

We have stayed at the Ibis a couple of times, friendly staff, clean and comfortable rooms.

Hi there Ross, Thank you so much for your lovely comments about your stay with us here at ibis Styles Tamworth, it is always a pleasure to receive positive feedback. It is fantastic to hear that you enjoyed a lovely and comfortable stay with us and I will share your comments with the team. I am so glad your found our staff to be friendly as we definitely strive to provide the highest level of customer service. Thank you again for sharing your experience, and we look forward to seeing you again soon. Kind Regards, Ashley Hayes Hotel Manager

Pretty Much as Expected

Customer review rating 4.1/5

Wilko Couples - 14/07/2020 Confirmed reviews ALL

As expected the Accor beds, linen and pillows provided a very comfortable nights' rest. Fortunately, and unusually, the quilt was between sheets (not simply inside a cover) meaning that it was possible for to choose to sleep with either the quilt or light sheets instead of quilt or no covers. Hot water was freely available (and very hot), unfortunately the taps in our shower required minute millimetre-precise adjustment to avoid either freezing or scalding oneself. The shower in our friends room had no such problem. Bathroom had obviously been modernised in recent years. The room was clean except for the bathroom exhaust vent, the louvres of which were black with dirt. A simple vacuum would solve this problem. Location on a main road into town obviously results in some traffic noise, but this was not excessive and was expected when the booking was made. Staff were universally personable and only to willing to assist with any request or question. Overall probably pretty much an average motel room stay apart from the exceptionally comfortable bedding and the attentiveness of staff.

Hi there David, Thank you so much for taking to the time to do such a detailed review! I am so happy to hear that we hit the mark on many things, especially the famously comfortable Ibis beds. I do apologise that the showers proved to be inconvenient for you in regards to the sensitivity of the taps and this will be addressed with our maintenance team. As will the dusty air vent with our housekeeping team! We constantly strive to create a positive experience for our guests, and i am happy to hear our staff were able to provide this for you! Thank you again for sharing your experience, and we look forward to seeing you again soon. Kind Regards, Ashley Hayes Hotel Manager

Great experience. Lovely staff

Customer review rating 4.1/5

Emma J. Solo - 14/07/2020 Confirmed reviews ALL

Exactly what i needed

Hi there Emma, Thank you so much for your lovely comments about your stay with us here at ibis Styles Tamworth, it is always a pleasure to receive positive feedback. It is fantastic to hear that you enjoyed a lovely and comfortable stay with us and I will share your comments with the team. I am so happy to hear that we were exactly what you needed! Thank you again for sharing your experience, and we look forward to seeing you again soon. Kind Regards, Ashley Hayes Hotel Manager

Well located

Customer review rating 4.1/5

Phil Couples - 12/07/2020 Confirmed reviews ALL

We had two nights in Tamworth, the Ibis Style was quiet clean and comfortable, the motel is only a five minute walk from the main shopping centre and the same distance to the West Diggers Club. The only down side was that the restaurant at the motel was not open.

Hi there Phillip, Thank you so much for your lovely comments about your stay with us here at ibis Styles Tamworth, it is always a pleasure to receive positive feedback. It is fantastic to hear that you enjoyed a lovely and comfortable stay with us and I will share your comments with the team. I do apologise that you weren't previously informed of the restaurant closure, our team were making efforts to inform guests but clearly we dropped the ball with you and for that i apologise. I am glad that you found our friendly team to be exceptional! They will be happy to know that they made such an impression on you! Thank you again for sharing your experience, and we look forward to seeing you again soon. Kind Regards, Ashley Hayes Hotel Manager

Good location

Customer review rating 4.1/5

Anonymous Business - 11/07/2020 Confirmed reviews ALL

good stay but room definitely needs work on it

Hi there Peter E, Thank you so much for your lovely comments about your stay with us here at ibis Styles Tamworth, it is always a pleasure to receive positive feedback. It is fantastic to hear that you enjoyed a lovely and comfortable stay with us and I will share your comments with the team. We are certainly striving to improve and can understand completely where you are coming from, as unfortunately, this can be a slow process! But we definitely your feedabck! Thank you again for sharing your experience, and we look forward to seeing you again soon. Kind Regards, Ashley Hayes Hotel Manager

Good stay

Customer review rating 4.1/5

Mary A. Families - 08/07/2020 Confirmed reviews ALL

Good service care clean rooms and great customer service

Hi there Mary, Thank you so much for your lovely comments about your stay with us here at ibis Styles Tamworth, it is always a pleasure to receive positive feedback. It is fantastic to hear that you enjoyed a lovely and comfortable stay with us and I will share your comments with the team. We absolutely can not wait to try your new Restaurant and will be sure to recommend it to our guests! Kind Regards, Ashley Hayes Hotel Manager

COVID as excuse to deny platinum benefits

TripAdvisor rating 3.5/5

stevemedau 08/07/2020 TripAdvisor review

Room was fine. Foxtel service has been suspended as cost saving measure. The restaurant is not open but front desk is selling a rather sparse Continental Breakfast box for $15. Despite complimentary breakfast being a Platinum benefit in Australia was denied the breakfast box. Really pretty poor policy

Hi there Stevemedau, Thank you for taking the time to review our Hotel. It is extremely disappointing to hear that you did not receive your complimentary breakfast box for your platinum membership. We certainly have not used COVID as an excuse to deny platinum benefits and you should of received a complimentary breakfast box for your stay with us. It appears in this case our team have fallen short and we are sincerely sorry for this error on our behalf. I am happy to report that our Restaurant will be re-opening soon with a delicious array of breakfast options available for you to enjoy. We hope to earn back your trust and to see you again on your future travels to Tamworth so you can experience the full benefits of your platinum membership at our Hotel. Kind Regards, Ashley Hayes Hotel Manager

Convenient

Customer review rating 4.1/5

Anonymous Solo - 03/07/2020 Confirmed reviews ALL

I arrived at about 7pm. The room was very cold on opening the door. The reverse cycle heater did not work. I requested assistance from the receptionist and she came and I was left with the surety it would come on. It didn’t but after trying more options I did get it to come on. It was defaulted to 28C which is very high but it barely warmed the room. If I stayed again I would call in advance and ask that the heater be put on

Hi there Carolyn, Thank you so much for taking the time to share your feedback. I am pleased to hear that your overall stay was comfortable. I do apologise that the air conditioner took so long to heat your room! Whilst i am happy that our receptionist was able to assist, it is still not our usual standard and i have added a note to your profile to keep your room warm should you book again with us in the future. Thank you again for sharing your experience, and we hope to see you again soon. Kind Regards, Ashley Hayes Hotel Manager

Good

Customer review rating 4.1/5

Rod A. K. P. Couples - 30/06/2020 Confirmed reviews ALL

Easy to find , room was spacious and clean

Hi there Rod, Thank you so much for taking the time to share your feedback. I am pleased to hear that your overall stay was comfortable. I appreciate you sharing your comments about how we could improve the services we provide and I will certainly address your concerns with the team. I do apologise that you only had 1 towel in your room, i will ensure your feedback is passed to our Housekeeping team for immediate review. Thank you again for sharing your experience, and we hope to see you again soon. Kind Regards, Ashley Hayes Hotel Manager

Passing through

TripAdvisor rating 3.5/5

brendaelizabethrose Business - 24/06/2020 TripAdvisor review

The hotel was very comfortable, the staff member we dealt with was friendly and very helpful, and it was conveniently located when we had to find places to eat. The restaurant was closed and only a boxed cold breakfast was available due to COVID-19 restrictions, which we understood but we did not know until we got there. It would have been helpful to know that before we arrived.

Hi There Brenda, Thank you so much for your review! We are glad that you found our staff friendly and helpful as customer service is always our highest priority! And whilst you certainly can't beat our convenient location, I do apologise that the restaurant was closed and you were not notified prior to your arrival! We can't wait to get things back up and running and look forward to you staying again in the future! Kind Regards, Ashley Hayes Hotel Manager

cosy stay

Customer review rating 4.1/5

R. W. Business - 12/04/2020 Confirmed reviews ALL

a quick stay, rooms are basic and nice. beds are comfy as usual which is standard for Accor. The staff were very pleasant and acted appropriately in the COVID-19 state we are in. Check out was quick and seamless.

Hi there, Thank you so much for your lovely comments about your stay with us here at ibis Styles Tamworth, it is always a pleasure to receive positive feedback. It is fantastic to hear that you enjoyed a lovely and comfortable stay with us, Accor definitely have a name for their comfort in bedding. We strive to ensure the safety of all our guests is our largest priority and that was evident throughout your stay. I am also pleased to know all staff you encountered throughout your stay were helpful and I will share your comments with the team. I am sure that this feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to seeing you again soon. Kind Regards, Ashley Hayes Hotel Manager
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