Pullman Hanoi

Pullman Hanoi 5 stars

Customer review rating (ALL Rating) 4.4/5 509 reviews

See on a map

Hotel extras

  • "Step outside and into Hanoi'sbustling business district "

  • "Workout in the new Fit Lounge and Tennis course. "

  • "Stay Connected with free Wi-Fianywhere in the hotel "

  • Free 'wake-up' coffee for guests who check out before 6am

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Pullman Hanoi

40 Cat Linh Str, Entrance 61 Giang Vo Str.
10000 HANOI

GPS:21.029786, 105.828575

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


The restaurant serves cuisine inspired by local culinary tradition and international classics, revisited with an eye to contemporary trends

Your meetings and events

With 870 square metres of easily configured meeting space, the Pullman Hanoi is ready to handle any and all events. Let's get technical for a moment. All our meeting rooms are equipped with the latest technology, and free WiFi is available throughout the hotel. Our in-house experts - that is, the dedicated Event Manager and IT Solutions Manager - step up to provide advice and help make your event a resounding success.

Room descriptions and layouts


meeting rooms

From 1 to 1,000 


Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  509 reviews

TripAdvisor Rating  4.0/5  1,002 reviews


Customer review rating 3.5/5

Kyle Business - Confirmed reviews ALL

Just ok. Wifi is very weak. And for ppl who travel for business, wifi connection very important! Gym/Good Breakfast/ok Staff don't seem happy. Need to make guest feel at home. Didn't feel that here.

Well located and clean

Customer review rating 5.0/5

Ann L. Business - Confirmed reviews ALL

I stayed on 7-8 September 2022 for 2 days business trip. Breakfast has many variety and good enough. It's very clean and the staff are polite and nice, even though it's a rather old hotel. I lost one of my very little tiny hoop gold earring in the bathroom and I was amazed, without telling the hotel staff, the morning cleaner helped me find it and put it nicely on the bathroom plate. I really appreciate the honesty and attentiveness of the cleaning staff.

Dear Ms. Yoke An L., We very much appreciate your comments regarding your stay at the Pullman Hanoi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tran Thang Front Office Manager

Great service, needs better location

Customer review rating 3.5/5

Alex Friends - Confirmed reviews ALL

Staff were great and very responsive. Good amenities (tennis, great pool). Breakfast was good. Not a good location for tourists. Hotel is dated, e.g. old carpet, shower leaking on the entire bathroom floor. Loyalty recognition (Accor Diamond) could be better. Moved to Sofitel Hanoi. Airport transfer was convenient but the hotel required providing credit card by email which is very insecure.


TripAdvisor rating 4.0/5

132duygub Business - TripAdvisor review

Loose internet activity including rooms and public areas. I called technical service twice but it doesn’t work well. Other than that clean hotel staff is ok. Its silent floors. Food is good. I like the gym but still loose internet even in the gym

Wonderful room and super service

TripAdvisor rating 5.0/5

Sohigh_travels Couples - TripAdvisor review

Even though we stayed for just a night, the experience has been so comfortable that I would prefer the Pullman brand now henceforth. Room is spacious, lovely carpet and cozy bed. Reception was very helpful, cooperated with late check out and always prompt. Concierge was helpful too, spoke to our grab driver and enabled us quick airport ride. Keep it up!

In partnership with TripAdvisor

Other web-users rate our hotel

  • 36 reviews 6.7/10 Location
  • 106 reviews 5.9/10 Room
  • 161 reviews 8.9/10 Service
  • 54 reviews 3.4/10 Amenities
  • 42 reviews 3.1/10 Vibe
  • 36 reviews 7.9/10 Breakfast
  • 36 reviews 5.4/10 Comfort
  • 34 reviews 6.9/10 Cleanliness

Powered by Trustyou