Mercure Clear Mountain Lodge 4 stars

Customer review rating 4.4/5 640 reviews

Mercure Clear Mountain Lodge
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+ 17 Services
Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Early check-in/Late check-outPaying
Leisure and activities
  • Outdoor unheated pool
  • Well-being
  • Babysitting on request
  • Golf
  • Tennis
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 8 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Clear Mountain Lodge

564 Clear Mountain Road
4500
clear mountain
australia

Tel: +61732985100

Fax: (+61)7/32685435

Check-in from 14h00

Check out up to 10h00

  • EATON HILLS :  BUNYA PARK

  • By plane

    BRISBANE AIRPORT At 38km / 23.61 miles

  • By train

    BRAY PARK STATION At 12.2km / 7.58 miles

  • By train

    STRATHPINE STATION At 12km / 7 miles

GPS :-27.305105, 152.885475

Your meetings and events

Mercure Clear Mountain Lodge, Spa and Vineyard provides the perfect stress free environment for residential conferences. Offering 7 Conference and function rooms that can be configured to suit varying group sizes up to a maximum of 240 delegates.

  • Unsure of the capacity needed for your event?

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Flipchart

  • Audio and video equipment

  • Lectern

  • Day light

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

  • WIFI access

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

All rooms beautifully appointed. Choose from the different categories available. A Standard Room, with 1 Queen and 1 King Single Bed views ranging from the Native Australian Bush and gorgeous Lake Sampsonvale, a Superior Room with 2 x Queen Size beds, views ranging from the Glasshouse Mountains, Lake Sampsonvale, the Brisbane City lights and the Morton Bay Islands or a Privilege room with private Spa bath as well as other additional benefits.

Standard room featuring a queen bed and king single

  • Max. number of persons: 3
  • Area: From 22 / 237 sq ft
  • Views: Forest view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Iron(...)

Superior Room 2 Queen Beds

  • Max. number of persons: 4
  • Area: From 300 / 3229 sq ft
  • Views: Forest view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Iron(...)

Deluxe Room 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 200 / 2153 sq ft
  • Views: Lake side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Iron(...)

Privilege Room 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 300 / 3229 sq ft
  • Views: Forest view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Iron(...)
Rooms

Our restaurants and bars

MANDY'S ON THE MOUNTAIN

Type of cuisine: Gourmet

Sit inside or on the balcony and indulge in an innovative menu boasting local produce. Enjoy sweeping day and night views over the Glasshouse Mountains, Moreton Bay and islands, in this stunning setting for lunch or dinner.

Dinner

18:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE LODGE BAR

Non contractual photo

Enjoy a wide selection of beers, wines and beverages, coupled with spectacular views at The Lodge Bar all year round. Relax in airconditioned comfort in summer, or curl up by the stone fireplace when the weather is cool.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Clear Mountain Lodge

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

640 reviews

tripadvisor

TripAdvisor Rating 4.0/5

645 reviews

Disappointing

TripAdvisor rating 4.0/5

shivmen Family - 01/01/2020 TripAdvisor review

Misinformation did not make it an enjoyable stay. At check we were told breakfast would finish later than when it did. When i called to book, they advised kids breakfast free with 2 adults but not the case when you get to breakfast restaurant. Pool was full of bugs and not clean. Overall a very disappointing stay

Dear Shivmen, We appreciate your review and value your opinion, I am sorry that you didn't enjoy your stay at the Lodge. I understand your frustration given that you were advised of incorrect breakfast times as they haven't changed and I have spoken with reception to ensure this doesn't happen again.I am disappointed we didn't fix this issue on your checkout. As for the bugs, due to the recent rain and drought conditions the flying ants were spawning and dying at an unusually high rate and it was difficult at times to keep up with amount it was very unusual occurrence. I do apoligise for the inconvenience and do hope to see you back in the future, Warm regards

Refreshing stay close to Brisbane

TripAdvisor rating 4.0/5

pmbmcook Couples - 01/01/2020 TripAdvisor review

The Mercure Clear Mountain Lodge is a really lovely venue so close to Brisbane. The views are spectacular and accommodation good. We ate at the restaurant and had really satisfying meals that were reasonably priced. The staff are friendly and helpful. We go to the Lodge every year to revitalise! One complaint would be that although the Lodge has free wifi we were unable to stream Netflix, Prime or similar to watch on our devices. Something that Mercure should look into.

Thank you so much for your recent review, I will pass on to the team your encouraging feedback. Also thank you for alerting us about the Netflix issue as we recently had an upgrade of internet speed, which is now in conflict with Netflix. This issue has been logged and we are currently in the process of having the issue fixed. We look forward to welcoming you back and appreciate your valuable feedback, Warm regards

Great Accommodation but lacking in restaurant service

TripAdvisor rating 4.0/5

W8567PYamandab Couples - 10/10/2019 TripAdvisor review

We stay here often and it is an amazing place however our last trip was soured by the service in the restaurant. The food was not at its usual standard and the food staff were there for the social aspect not customer service. We were advised the soup was pumpkin when it arrived it was a little bit of pumpkin soup that just coated the bowl full of mushrooms, we do not like mushrooms so that was a waste of time. One main meal did not come as the waiter did not write it down so we had to wait ages for that which split the experience of dining together. Breakfast was not much better, buffet was not filled very well and had to wait 15 min for bacon

Dear Amanda, I am so disappointed to read your feedback on your recent stay , please be assured that I am taking your feedback seriously and will meeting to discuss the aspects of lack of service and food issues. I really appreciate you taking the time to give feedback as its so very important. I do hope that that we have the opportunity to welcome you back in the future. Warm regards Vicki Innes

Fantastic Weekend stay

TripAdvisor rating 4.0/5

craighT2566GV Family - 10/09/2019 TripAdvisor review

We booked 6 rooms over the weekend for our family wedding party. Orlinda , Ruby & the admin team did a great job to arrange all our changes and special requests. All other staff from the restaurant & bar teams to the house service team were great, nothing was ever a issue, spot on people at the Mecure. Looking forward to another weekend away here.

Dear Craig, We really appreciate your feedback from your recent stay I will ensure I let the whole team know regarding such a lovely review, We look forward to welcoming you back, Warm regards Vicki Innes

Great place for a break

TripAdvisor rating 4.0/5

Jodi F Couples - 06/07/2019 TripAdvisor review

Gorgeous views, quiet and tranquil. Great place to relax and do nothing!! The meals are delicious and with your Accor card, even better value. The staff are friendly and this is a great place to just unwind.

Beautiful outlook -just too short !!

Customer review rating 4.4/5

Anonymous Families - 09/05/2019 Confirmed reviews ALL

Beautifully appointed room with spectacular views

Was beautiful place to stay

Customer review rating 4.4/5

Caroline B. Families - 09/05/2019 Confirmed reviews ALL

Was a great weekend and would definitely stay again

Relaxing

Customer review rating 4.4/5

Erin Couples - 08/05/2019 Confirmed reviews ALL

It was a lovely getaway with a beautiful view

A lovely setting, kind staff but facilities need upgrades

Customer review rating 4.4/5

Nicole Families - 04/05/2019 Confirmed reviews ALL

Staying with Mercure was lovely - the setting is truly gorgeous and the staff (from groundsmen to cleaners to front of desk) were all very accommodating. However, the facilities are in serious need of upgrades. The gym had only one functioning bike and one functioning rowing machine. There was no treadmill and the other equipment did not work. I regularly use gym equipment at gyms in hotels around the country so know that these were faulty. I had also requested a cot in our room for our baby, and despite being told that there would be one there - there wasn’t. When I rang to get one I was told they only had a broken one so I spent two nights worrying that the cot might collapse while my baby slept. This is truly not good enough. The safety of your smallest guests should be as much a priority as every other guest. If it is broken, get rid of it. Replace it with a functioning and safe cot.

Magnificent setting

Customer review rating 4.4/5

Andrew B. Families - 04/05/2019 Confirmed reviews ALL

We had a brief weekend stay for a wedding. The wedding organisation & delivery was handled exceptionally well. The buffet style wedding reception meal was well prepared, with variety & delivered hot, which is sometimes difficult to achieve. Infrastructure is absolutely functional if a little dated. Views everywhere were to die for as the whole site is perched dead centre on the hilltop. Staff were universally happy, polite & helpful. We’ve 5 children married off now, still with 2 more to go would consider having another here.

Beautiful location

TripAdvisor rating 4.0/5

H648YUdavidm Family - 29/04/2019 TripAdvisor review

Stayed at the hotel for a family event. Beautiful location. Friendly and helpful staff. Wi fi (including premium at cost) was dreadful which is unusual for a Mercure property. Staff were great and very helpful. A few areas seemed a bit worn and dirty but this could be end of season/ nature of location. We would stay again and would anyway expect the deficiencies to be gone with a little effort

Excellent

Customer review rating 4.4/5

Henrien L. Families - 24/04/2019 Confirmed reviews ALL

All staff very friendly, good service, our room was clean and the bed is comfort.

Mary Ann B.

Customer review rating 4.4/5

Mboehme Families - 23/04/2019 Confirmed reviews ALL

Lovely place and good service. We enjoyed our weekend stay with my grandchildren

Nice overnight stay

Customer review rating 4.4/5

Miranda L. Couples - 13/04/2019 Confirmed reviews ALL

Staff were friendly but there was some confusion over resturant and spa bookings.

Wonderful venue, great facilities.

Customer review rating 4.4/5

Anonymous Families - 13/04/2019 Confirmed reviews ALL

Very clean rooms. Great views. Quiet and serene. Good facilities.

wonderful weekend

Customer review rating 4.4/5

Kay J. Families - 12/04/2019 Confirmed reviews ALL

Our son was married there, beautiful setting, would recommend

excellent getaway

TripAdvisor rating 4.0/5

areuujay Couples - 11/04/2019 TripAdvisor review

upgraded room with a lake view was awesome. Breakfast was excellent along with the facilities. Dinner on the Friday night at Mandy's, well the food was good, but the service was slow, only having two wait staff on. Long wait for the drinks to arrive and then again later when the glasses were empty (which would have cost them sales on the guests there). We had to flag down the staff for refills busy bringing out the meals and didn't notice the guests with empty glasses. Besides this the view at night from the balcony was fantastic. Willing to give them another go.

Customer review rating 4.4/5

Pauline Couples - 02/04/2019 Confirmed reviews ALL

I wasn't going to fill in this survey but on reflection I was disappointed that I was overcharged for Breakfast after I had received a quote for inclusion. We were with a wedding group and we needed to pay for a meal the same as the other Wedding group that were staying there. We paid $60 each for an entre and main that I felt was not worth the money the best part of the meal was the vegetables that we shared with 4 people. The aircon in the room was not working well either. Sorry but you wanted to know.

Relaxing night away in beautiful surroundings

Customer review rating 4.4/5

Julie Couples - 31/03/2019 Confirmed reviews ALL

Our stay at the hotel was very enjoyable. The service and room was of a high standard and the view from the deck amazing. Lovely buffet breakfast and lunch at the restaurant.

Enjoyable

Customer review rating 4.4/5

Nathan T. Couples - 27/03/2019 Confirmed reviews ALL

On the whole very good, only issue was how soft both the bed and pillows were, as this resulted in a strained neck

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