Mercure Al Khobar Hotel 5 stars

Customer review rating 3.9/5 631 reviews

Mercure Al Khobar Hotel
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+ 20 Services

Hotel extras

  • Family rooms

  • Private indoor car park

  • Indoor swimming pool

  • Valet car park

  • Free WIFI

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Reception open 24 hours a day
  • Laundry
  • Gift shop/newspaper shop
  • Porter
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Ski hire facilities
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Business center with support staff
  • Copy/print service availablePaying

Hotel location

Mercure Al Khobar Hotel

Prince Turki Bin Abdul Aziz
St Corniche
Eastern Province
31952
al khobar
saudi arabia

Tel: +966138989880

Fax: (+966)13/8949997

Check-in from 12h00

Check out up to 12h00

  • By plane

    KING FAHAD AIRPORT At 60km / 37.29 miles

  • By plane

    KING FAHAD AIRPORT At 60km / 37.29 miles

  • By car

    RIYADH HIGHWAY At 15km / 9.32 miles

GPS :26.297474, 50.221081

Companies

  • AL JAMIL GROUP 10.0 km / 6.21 mi
  • AL MOJIL GROUP 10.0 km / 6.21 mi
  • AL TURKI GROUP 15.0 km / 9.32 mi
  • AMIANTIT 15.0 km / 9.32 mi
  • ARAB PETROLEUM 15.0 km / 9.32 mi
  • ARABIAN DRILLING 15.0 km / 9.32 mi
  • BENTLEY SYSTEMS 10.0 km / 6.21 mi
  • FERNCO 15.0 km / 9.32 mi
  • MODERN INDUSTRIES 10.0 km / 6.21 mi
  • OSAIS HOLDING CO. 10.0 km / 6.21 mi
  • PAN GULF HOLDING 7.0 km / 4.35 mi
  • SAUDI ARAMCO 20.0 km / 12.43 mi
  • SAUDI READYMIX 15.0 km / 9.32 mi
  • SIGMA PAINTS 15.0 km / 9.32 mi
  • SUN MICROSYSTEMS 15.0 km / 9.32 mi
Companies

Your meetings and events

5 Ultimate choice meeting rooms for corporate market and business men within MICE and catering segment. In terms of personalized services and efficient Audio & Video Equipments.Opera Wedding Hall is the ultimate choice for weddings and special events as it is the newest ballroom in the region and is characterized by rich and elegant decorations

Room descriptions and layouts

meeting rooms

From 1 to 40 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Flipchart

  • Audio and video equipment

  • Podium

  • Day light

  • Slide projector

  • Airconditioned meeting room

  • WIFI access

  • Video equipment

  • Overhead projector

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Rooms and suites equipped with wireless/WIFI Internet, satellite TV, air conditioning and safe.

King Deluxe Room with side sea view

  • Max. number of persons: 2
  • Area: From 32 / 344 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • TV room service ordering
  • Direct dial telephone(...)

Superior Room with 2 single beds

  • Max. number of persons: 3
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • TV room service ordering
  • Direct dial telephone(...)

Superior King Room with side sea view

  • Max. number of persons: 4
  • Area: From 36 / 388 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • TV room service ordering
  • Direct dial telephone(...)

Queen Deluxe Room

  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • TV room service ordering
  • Direct dial telephone(...)

Junior Suite with side sea view

  • Max. number of persons: 4
  • Area: From 60 / 646 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • TV room service ordering
  • Direct dial telephone(...)

Execuitve Suite, full sea view

  • Max. number of persons: 4
  • Area: From 69 / 743 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • TV room service ordering
  • Direct dial telephone(...)

Family Suite, 2 bedrooms suite

  • Max. number of persons: 4
  • Area: From 66 / 710 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • TV room service ordering
  • Direct dial telephone(...)
Rooms

Our restaurants and bars

AL SULTAN

Type of cuisine: Mediterranean

Al Sultan Restaurant is located in the hotel lobby across the reception, and is considered as one of the most distinguished and unique restaurants in the area, offering Arabic and Lebanese cuisine

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE SEA VIEW

Type of cuisine: International

Located in the Hotel's10 floor, with an astonishing panoramic view overlooking Al Khobar Corniche and city, its design integrates guests seating with live cooking stations offering an international cuisine all day long

Lunch

06:00 - 15:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE RENDEZ-VOUS

Non contractual photo

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Al Khobar Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 3.9/5

631 reviews

tripadvisor

TripAdvisor Rating 3.5/5

197 reviews

Poor service

Customer review rating 3.9/5

Mohamed L. O. Families - 24/11/2020 Confirmed reviews ALL

Bad welcome at the reception, I asked 2 additional beds and blankets at 14h00 I got them after repeating many time at 20h00. The bathroom had a bad smell room 716, when you touch anything it will fall down nothing was tighten. Reception not responding on phone you need to go down.... it was really a bad experience

Bad stay

Customer review rating 3.9/5

Merouane A. Families - 15/11/2020 Confirmed reviews ALL

I stayed twice in your lovely hotel, the first time was perfect reception and room service, the second time, first the receptionist carried the laguage for me, i left my room at midday and kept a sign in my door to clean the room, I came back at 11pm the sign still there, and no one entered to clean my room, please do the needful

Well located

Customer review rating 3.9/5

Anwar A. Families - 11/10/2020 Confirmed reviews ALL

Bad reception

Well located

Customer review rating 3.9/5

Mazen E. Business - 20/09/2020 Confirmed reviews ALL

Welcoming staff yet not all room are renovated. Breakfast needs to be given more attention in terms of variety.

Good location

Customer review rating 3.9/5

Ibrahim A. Families - 07/08/2020 Confirmed reviews ALL

good and nice staff

Comfortable and clean place, excellent location

TripAdvisor rating 3.5/5

Haidar K 04/08/2020 TripAdvisor review

The hotel is excellent and comfortable in terms of its location, especially the receptionists, price, cleanliness and handling are also excellent and very comfortable, Beautiful hotel. The hotel is excellent in terms of service, treatment and reception ... The rooms are excellent ... The hotel is very great and comfortable on all sides of the staff.

Great Hospitality

Customer review rating 3.9/5

Khalid W. W. Business - 20/03/2020 Confirmed reviews ALL

I had a great experience with Mercure Al Khobar. The team is a very hospital one, very kind, and very professional. The location is great as well. and the food was good.

Great

Customer review rating 3.9/5

Ron Families - 15/03/2020 Confirmed reviews ALL

Checking In and checking out were really easy.

Awful

Customer review rating 3.9/5

Anonymous Business - 14/03/2020 Confirmed reviews ALL

Room was old, gym outdated and was asked to move mid way through a 5 night stay as they decided to renovate the rooms!!!

Oooh Disturbance

Customer review rating 3.9/5

Hassan Business - 03/03/2020 Confirmed reviews ALL

good hotel but much disturbance

well located

Customer review rating 3.9/5

Ben Y. Business - 29/02/2020 Confirmed reviews ALL

disorganized the place needs refurbishment poor hygiene poor organisations. I booked then they I was asked to leave because they had other guests

Customer review rating 3.9/5

S. H. Business - 24/02/2020 Confirmed reviews ALL

Ladies in the Front Office are new, no experience and they are not aware by the platinum guest benefits, They have very slow response for the customer requests, however my Safe box didn't operate, I did ask FO to send technician for repair but nobody interest, I am disappointed with the quality of the services. Front office team should have a proper training to match Accor service level.

A night in Al Khobar

Customer review rating 3.9/5

Mp Business - 28/01/2020 Confirmed reviews ALL

Overall good. The reception has a lot of room for improvement.

Well located, well decorated and well served

Customer review rating 3.9/5

Ahmad J. Families - 20/01/2020 Confirmed reviews ALL

Well located, well decorated and well served, you have marvelous lobby and facilities, but I believe your rooms furniture and room service need further attention as bottled water was only one for a suite if 2 rooms that supposed to host 4 persons, also other supplies in the room, wardrobes looks old. Other than that everything was excellent

I will back again

Customer review rating 3.9/5

Rayd Families - 19/01/2020 Confirmed reviews ALL

My family enjoy in this vacation, we get everything. Thank you for everyone there.

No consider for the Accor Status

Customer review rating 3.9/5

D. Business - 19/01/2020 Confirmed reviews ALL

At the reception they don’t care about your status even if you mentions to them. People in the hotel are quite friendly but at the quality at the reception needs to be improved. I’m addition wifi is dramatically bad and when you have to work...it is a nightmare

Customer review rating 3.9/5

Anonymous Solo - 12/01/2020 Confirmed reviews ALL

WAs better than before the internet worked but need to sharpen up the staff at front desk as took 20 ins check out and 15 check in

Surprisingly not up to Accor standards

Customer review rating 3.9/5

Osama A. Couples - 07/01/2020 Confirmed reviews ALL

Lobby is so big but looks deserted. Pay attention to staff like concierge and bell boy. Reception lady hardly talk. Very dry. I had to greet & smile & ..... even though I booked & chose to prepay the lady was still telling me how much it will cost me to stay. The design of the hotel was one big mistake. If you have panoramic elevators you might as well make sure the surfaces from ground floor and upwards are clean and there’s no dust or sand or poor paint work. The room needs some maintenance. The bathroom extraction fan is on all the time and VERY NOISY. The water tap on wash basin is loosely fitted and keep moving. The shaving mirror fell off the wall when I moved it. In short you need to fire your facilities management team. I even suspect poorly maintained HVAC ducts coz I felt slightly sick (also my wife). Please have an expert company check your air quality for bacteria, legionella and mold. It’s worth before it’s too late. I’ll be happy to talk to you more if you are serious about improving your service.

Front Desk Services can be improved

Customer review rating 3.9/5

Rg Business - 04/01/2020 Confirmed reviews ALL

Can be better and be made welcome. Needs to value the association with Accor so we find it pleasant to stay again. Hotel facilities and location are excellent. Bit more courtesy is welcome.

A Place to Relax

Customer review rating 3.9/5

Geebee Business - 27/12/2019 Confirmed reviews ALL

Was very comfortable

Our most recent 20 reviews

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