Hotel - ibis Hong Kong Central & Sheung Wan
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Hong Kong Central & Sheung Wan Hotel

4.0/5 4,178 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Self-service catering
    • Snack & beverage machine
    • Drink vending machine

Business services

  • 3 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

ABN ARMO2 km / 1.24 mi AIG2 km / 1.24 mi BARCLAYS CAPITAL2.5 km / 1.55 mi BNP PARIBAS2.2 km / 1.37 mi CHINA UNICOM LTD2 km / 1.24 mi FORTIS INSURANCE1.7 km / 1.06 mi
AIA2 km / 1.24 mi ALLEN AND OVERY2.3 km / 1.43 mi BASF2.5 km / 1.55 mi CARREFOUR ASIA1.5 km / 0.93 mi ERNST AND YOUNG2.5 km / 1.55 mi KPMG2.5 km / 1.55 mi

Exhibition and convention centre

ASIA WORLD EXPO38.5 km / 23.92 mi HK CONVENTION3.2 km / 1.99 mi

Your meetings and events

Meeting rooms are equipped with complimentary WIFI, natural daylight, state-of-art technology for different meeting styles. The 3 meeting rooms with 2.8-meter high ceiling can accommodate over 80 delegates for your functions and conferences.

ibis Hong Kong Central & Sheung Wan Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
HOLLYWOOD 32 m2 2 m 0 0 10 0 0
SOHO 1 45 m2 2 m 36 21 20 18 0
SOHO 2 45 m2 2 m 36 21 20 18 0
    • Screen
    • Flipchart
    • Audio and video equipment
    • Podium
    • WIFI access
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Kitchen & restnt hire available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Hotel features three room types: Studio, City View, and - offering spectacular views of the famous harbour - the high-level Harbour View rooms. Timber floors, 3-metre high ceilings and large bay view windows give the rooms a modern and inviting feel.

  • 550 rooms
  • 100% non-smoking hotel
  • 12 rooms for people with reduced mobility
  • 32 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Iron in room
    • Drink vending machine
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 ALL Rating 11,714 reviews

Our guest reviews for
ibis Hong Kong Central & Sheung Wan

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 4,178 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Family - 14/01/2020 TripAdvisor review
« Warmest services »

All the staff is very helpfull. With easy access to any transportation, this hotel must be in in the first list when stay in hongkong, for leisure, business or just transit. Comfort bed and many choices of welcome drink, make ibis sheungwan hotel is the best.

Solo travel - 14/01/2020 TripAdvisor review
« Great hotel »

It has a very convenient location close to two subway stations and only a 3 mins walk to airport bus stop. Rooms are comfortable and quiet, it was one of the vey few times that i did not need earplugs while sleeping. Very good buffet breakfast, fast wifi. Complimentary late check-out a nice extra. Highly recommended.

Els Couples - 11/01/2020 Confirmed reviews ALL
« Great location & Clean rooms »

Great location especially for airport express bus. The bed was harder than most other hotels so a bed topper was needed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Els, Thank you very much for loyalty and sharing your experience with us related to your recent stay. I am delighted to learn that you enjoyed the stay, liked our location and clean room. I will share your acknowledgement with the team which serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For your feedback of the mattress, we purchased extra soft toppers. Please do not hesitate to contact Duty Manager during your stay for any assistance or comments, so that we can rectify the issue immediately, making your stay with better experience. Thanks again sharing your experience with us. We hope that you will give us another opportunity to better serve you in a not distant future. Kind regards, Jennifer Siu (Ms) Front Office Manager

Kai W. Couples - 10/01/2020 Confirmed reviews ALL
« Wonderful stay at ibis Central Hong Kong »

The ibis in Sheung Wan is where you want to be. The neighborhood is close to Hong Kong station if you want to travel to all other points in Hong Kong however, Sheung Wan has some of the finest cocktail bars in the world, home to PMQ design center, many many small cute cafes and resturants that lean hipster as well as Hong Kong traditional. Also, you will be a short car ride away from Victoria Peak which is amazing as well as being very close to bus stops that can take you all the way to the new West Kawloon district or Kawloon, Mong Kok and Tsi Sha Tshui.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kai W., Thank you very much for your review related to your recent stay with us. It is thrilled to receive your full score review and learnt that you enjoyed the stay. Your positive comments were shared with the team for giving them motivation to keep the good work. We look forward to welcoming you back and make your future stays as great as previous one. Kind regards, Jennifer Siu (Ms) Front Office Manager

Anonymous Couples - 09/01/2020 Confirmed reviews ALL
« Great location for stay in Hong Kong »

Clean, tidy room and extremely helpful staff make this basic hotel a great place to stay in central Hong Kong.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, It is glad to see your positive feedback and commented that our hotel was a great place to stay. We are an economy brand in the group that offers the essentials for great value. It is encouraging to see that the helpfulness and friendliness of the team make you enjoyed the stay very much. It is our aim to keep improving and provide the best services for your future stays. We cannot wait to welcome you back soon. Kind regards, Jennifer Siu (Ms) Front Office Manager

Couples - 09/01/2020 TripAdvisor review
« Beautiful hotel, convenient location with great staff »

Our room has a nice view of the harbour. Staff were all friendly and helpful. The buffet breakfast had reasonable variety and the fruits were fresh. It is located close to the bus stop and walking distance to the ferries.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RosaMaria8888, It is great to hear that you enjoyed your stay with us and thank you for all your positive comments especially on our view, staff, breakfast and location. As you mention we have great access to bus stations and the pier, different means of transportation available near our hotel, such as tram and MTR station are indeed convenient to reach all places worth visiting in Hong Kong. We truly value the support you have given us and we will be more than glad to welcome you back at ibis Hong Kong Central & Sheung Wan on your next visit to Hong Kong. Kind Regards, Jennifer Siu Front Office Manager

David Couples - 07/01/2020 Confirmed reviews ALL
« As good as I have expected from the hotel. »

I had an enjoyable stay throughout the 18 nights and was pleased with the services provided, especially the very friendly and helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, Thank you very much for sharing the feedback related to your recent stay. It is my great pleasure to receive positive score on most of the areas and learnt that you enjoyed the stay. Your acknowledgement towards our services and the staff was shared with the team so as to give them motivation. Thanks again for your comment and we look forward to welcoming you back soon. Kind regards, Jennifer Siu (Ms) Front Office Manager

A. P. K. Couples - 06/01/2020 Confirmed reviews ALL
« Pleasant and Convenient »

Easy access and good connectivity

Our hotel has responded to the review
Our hotel has responded to the review

Dear A. P K, We very much appreciate your comments regarding your recent stay with us. It is always a pleasure to receive positive feedback. I am delighted to learn that you enjoyed the stay, found our location convenient, room was special and service was great. I will share your acknowledgement with the team which serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your feedback and we look forward to welcoming you back soon. Kind regards, Jennifer Siu (Ms) Front Office Manager

Tracey G. Families - 05/01/2020 Confirmed reviews ALL
« Comfortable and helpful staff »

Good location Comfortable bed and pillows Helpful staff Clean but drainage in bathroom was sluggish

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tracey G., We very much appreciate your comments regarding your recent stay with us. We are glad that you enjoyed the stay overall and found that the room was clean and staff provided good services. However, please accept my apologies regarding the shower drainage. Concerned department heads were addressed of your comments and will take appropriate measures to improve the quality. Thanks for bringing our attention to the issue. Thanks again for your comments and we hope that you will give us another chance to serve you in a not distant future. Kind regards, Jennifer Siu (Ms) Front Office Manager

Nitin D. Friends - 05/01/2020 Confirmed reviews ALL
« Convenient, Cost-effective, Quality and Friendly »

The title of my feedback says it all! Right in the heart of Sheung Wan on Hong Kong Island, this is the place to stay at for: Convenience: Walking distance to train, bus, ferry, shopping, restaurants, and airport transfers. Cost-effective: Although we paid a little high (later the prices dropped), with full breakfast, it was very cost effective. Quality: Clean, big enough rooms and good size bathrooms Friendly: All the staff was extremely friendly - Zachary is especially good!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nitin D., Thank you very much for your loyalty and feedback related to your recent stay. It is honoured to learn that you had a great experience and gave full score for the previous stay. Your acknowledgement was shared with the team so as to give them motivation to keep the good work. We thanked again for the positive review and cannot wait to welcome you back soon. Kind regards, Jennifer Siu (Ms) Front Office Manager

Ryan Solo - 03/01/2020 Confirmed reviews ALL
« Gooooooood »

Goooooooooooood

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ryan, Thank you for your loyalty and comprehensive review related to your stay with us. It is thrilled to receive your full score review and learnt that you enjoyed the stay. Your positive comments were shared with the team for giving them motivation to keep the good work. We look forward to welcoming you back and make your future stays as great as previous one. Kind regards, Jennifer Siu (Ms) Front Office Manager

Sandy T. Couples - 03/01/2020 Confirmed reviews ALL
« Very nice »

Very clean environment. However, we are 2 customers to live that room, and there is only 1 toothbrush. Also, I think there are lack of tv programs. If I want to watch besides of TVB, the other programs are not clear and low quality. Please change the TV.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sandy T., Thank you for your positive feedback related to your stay and you found the stay better than expected. At ibis, we provided we offer an economic product with the best service and as such we do not offer the full range of amenities in the room, however most items are available on request from our housekeeping team. We offers the essentials for great value. Regarding the TV programs, we have contacted our supplier to check the quality accordingly. Thanks for sharing your review with us, so that we can keep improving and make your future stays to be perfect. We cannot wait to welcome you back soon. Kind regards, Jennifer Siu (Ms) Front Office Manager

Jess Friends - 02/01/2020 Confirmed reviews ALL
« Memorable experience and comfortable »

- having a nice view and comfortable place - Nice staff at front desk - enjoy the late check-out, gain more time to walk around - enhance the cleaning of floor at toilet that will be better - the Mattress little hard

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jess, Thank you very much for your loyalty and valuable comments related to your stay with us. I am happy to learn that your overall experience was pleasant, in particular liked the friendliness of the staff. Your comments were shared with the team and we all felt motivated after reading it. Besides, your comment for room & bathroom cleanliness was noted and our Housekeeping team will take appropriate measure to improve the quality. Regarding the mattress, our Housekeeping team can assist to make the bed softer for your future visits. Thanks again for your positive feedback and we look forward to serving you soon. Kind regards, Jennifer Siu (Ms) Front Office Manager

Stephen Families - 30/12/2019 Confirmed reviews ALL
« Good service and a comfortable hotel »

A clean, comfortable and not expensive hotel, the concierge provides good service and is helpful. Hotel has good access to transit like MTR (10 minutes walk), and tram. The hotel shuttle bus goes forth and back to the Airport Express station that is so easy to airport. I will stay the hotel again when I visit Hong Kong next time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen, Thank you very much for your loyalty and sharing the experience with us related to your recent stay. I am excited to know that you enjoyed the overall experience and found it comfortable. I will share your positive comments, especially the kind remarks of helpfulness and cleanliness with the team so as to give them motivation. Thanks again for your comments. We will keep improving and hope to welcome you back again Kind regards, Jennifer Siu (Ms) Front Office Manager

Family - 30/12/2019 TripAdvisor review
« Good value and services »

A clean, comfortable and not expensive hotel. The concierge is nice and helpful. The hot food in breakfast buffers change every day so you won’t get boring if having the breakfast in a whole week. I will stay in this hotel again when I visit Hong Kong next time.

K. Families - 29/12/2019 Confirmed reviews ALL

Neat and clean and staff was very helpful, close to the central areas, we will be back, thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear K., Thank you very much for your feedback related to your recent stay. It is always a pleasure to receive positive feedback. We were delighted to learn that you found the stay good value for money, the cleanliness and services were good. We will keep up the good work. We hope your next visit will be as pleasant as the previous one. Kind regards, Jennifer Siu (Ms) Front Office Manager

Smp Couples - 28/12/2019 Confirmed reviews ALL
« 6 Night Stay »

This Hotel was where we had a sports meet and it ideally suited us for this purpose. It was a good location and easy access to public transport. The staff were very nice and helpful. The restaurant was pleasant we had some very nice meals. The room was quite small but it was clean. It was also great to have a Starbucks downstairs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SMP, We very much appreciate your comments regarding your recent stay. It is always a pleasure to receive positive feedback on most of the areas. I will share your comments with our team, which will be served as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will keep improving, and make your future stay to be 100/100 experience. We look forward to welcoming you back soon. Kind regards, Jennifer Siu (Ms) Front Office Manager

Kazey Families - 28/12/2019 Confirmed reviews ALL
« Very nice room with nice view »

The room was exactly how it looked like on the website. Very clean too and nice view. I just hope that with this price, even a simple breakfast was included or welcome drinks.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kazey, Thank you very much for your loyalty and sharing your feedback with us related to your recent stay. I am happy to see that the overall experience was good, especially the cleanliness and the view impressed you. Regarding the breakfast, we are currently having a special promotion for breakfast packages where the price is only HK$1 plus 10% service charge per person per deal to have breakfast included. So you may always contact our reservation team for more options. Besides, we do provide welcome drinks to our ALL Silver or higher level members. The more you stay, the more you earn and the faster you become Silver or even higher level member. Thanks again for your feedback and we look forward to welcoming you back soon. Kind regards, Jennifer Siu (Ms) Front Office Manager

Anonymous Friends - 27/12/2019 Confirmed reviews ALL
« Clean, small space »

Was good except for little incidences where house keeping simply gave us the shampoo refill without telling us how to change it and house keeping coming in at 10am when check out time was 12pm

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you very much for your feedback related to your recent stay. I am delighted to see the overall experience met your expectation and satisfied with our room cleanliness. However, we were deeply sorry to learn about your housekeeping experience. Concerned department head was addressed of the issue. This is definitely not our usual practice and we will do an investigation for the case. Rest assured that we will look into the issue and provide more training to improve the service quality. Thanks again for your feedback and we hope that you will give us another opportunity to better serve you in a not distant future. Kind regards, Jennifer Siu (Ms) Front Office Manager

Anonymous Friends - 26/12/2019 Confirmed reviews ALL

Overall, it’s o.k.. The room was not however thoroughly cleaned. There were some dust on the bed sheet and some hairs of the previous guest, I guess, on the floor. The breakfast was good. The location is pretty convenient. Staff is o.k. but can be more helpful. My check -in took a bit long as another guest who came after me got checked in and went up to her room before me.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anonymous, Thank you very much for your comments related to your recent stay. I am sorry to learn that your experience did not meet your expectation, in particular room cleanliness and the check in process. Your feedback was shared with our Exeuctive Housekeeper and the Front Office team for taking follow-up action. It is advisable to let us know the issue during the stay, so that we can rectify the problem and make your stay more enjoyable. Thanks again for your feedback and we hope that you will give us another chance to serve you in a not distant future. Kind regards, Jennifer Siu (Ms) Front Office Manager

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