ibis Hong Kong Central & Sheung Wan

ibis Hong Kong Central & Sheung Wan 3 stars

Customer review rating (ALL Rating) 4.7/5 54 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Breathtaking Harbor View

  • In proximity to HK Macau Ferry Terminal (5 mins) and MTR (8 mins)

  • Easy access to the Airport (Bus route A11) and High Speed Rail with MTR or Express Bus

  • 15 min walk to art galleries along Hollywood Road, PMQ and Tai Kwun

  • Modern style and Michelin restaurants and bars within walking distance

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Hong Kong Central & Sheung Wan

No 28 Des Voeux Road West, Sheung Wan
0 HONG KONG
Hong Kong SAR, China

Telephone +852 2252 2929

Fax +852 2252 2900

Contact email

  • AIRPORT BUS:  A11/E11 Macau Ferry, Connaught Road Cntl

  • MTR:  Island Line Sheung Wan Station (Exit C)

  • Tram (Ding Ding):  Eastbound Queen Street

  • By plane

    HK INT'L AIRPORT At 36.8km / 22.87 miles

  • By plane

    HONG KONG At 36.8km / 22.87 miles

  • By boat

    OUTLYING ISLAND At 1.5km / 0.93 miles

  • By boat

    STAR FERRY At 1.5km / 0.93 miles

  • By train

    HK AIRPORT EXPRESS At 1.3km / 0.81 miles

  • By train

    HUNGHOM STATION At 10.8km / 6.71 miles

  • By train

    HUNGHOM STATION At 10.5km / 6.52 miles

GPS:22.287697, 114.147558

Companies

  • ABN ARMO 2 km / 1.24 mi
  • AIA 2 km / 1.24 mi
  • AIG 2 km / 1.24 mi
  • ALLEN AND OVERY 2.3 km / 1.43 mi
  • BARCLAYS CAPITAL 2.5 km / 1.55 mi
  • BASF 2.5 km / 1.55 mi
  • BNP PARIBAS 2.2 km / 1.37 mi
  • CARREFOUR ASIA 1.5 km / 0.93 mi
  • CHINA UNICOM LTD 2 km / 1.24 mi
  • ERNST AND YOUNG 2.5 km / 1.55 mi
  • FORTIS INSURANCE 1.7 km / 1.06 mi
  • KPMG 2.5 km / 1.55 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

TASTE

The restaurant serves breakfast with international flavor and local specialties. Burnt orange, splashes of red and crisp white create vibrant, contemporary interiors amid a casual dining vibe, where guests indulge in global taste of great value for money.

Your meetings and events

Meeting rooms are equipped with complimentary WIFI, natural daylight, state-of-art technology for different meeting styles. The 3 meeting rooms with 2.8-meter high ceiling can accommodate over 80 delegates for your functions and conferences.

Room descriptions and layouts

5 

meeting rooms

From 1 to 72 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

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Our accommodation(s)

Hotel features three room types: Studio, City View, and - offering spectacular views of the famous harbour - the high-level Harbour View rooms. Timber floors, 3-metre high ceilings and large bay view windows give the rooms a modern and inviting feel.

Our guest reviews

Our guest reviews for
ibis Hong Kong Central & Sheung Wan

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  54 reviews

TripAdvisor Rating  4.0/5  4,224 reviews

wonderful sea view

TripAdvisor rating 5.0/5

A308409Accormember TripAdvisor review

Queenie Worthy of praise is the front desk,be polite to guests.Although I booked an upgraded sea view room, the sea view is the most perfectI have stayed at IBIS Central 4 times, this time I am the most satisfied.

Dear A308409Accormember, Thank you very much for the wonderful comments and continuous support. We are happy that enjoyed the stay. Your favorable comment about our staff members, who take their roles in our industry very seriously to provide that quality customer service that our guests expect, has been passed to the Front Office team. Your kind words are a great motivation to all of us. Thank you again for choosing your stays at ibis Hong Kong Central & Sheung Wan. We all look forward to the pleasure of welcoming you back soon. Kind Regards, Jennifer Siu Hotel Operations Manager

Excellence Service and Follow up Request

TripAdvisor rating 5.0/5

DC C Business - TripAdvisor review

I would like to express my appreciation to the front desk staff Queenie and Christy. I am a regular visitor of this hotel and there was a smoke smell in my room I used to stay usually. Queenie and Christy managed an extra cleaning by an air purifier and remove the odour.

My fave hotel, it's in the attention to detail from the staff

TripAdvisor rating 5.0/5

susanZ7992JH Business - TripAdvisor review

Its so nice to come home to a freshly made bed and a clean space. Decor is elegant. The view is to die for. The big thing is the staff here that look after my every need, Anson, Stephen, Catherine on the reception.

Dear susanZ7992JH, Thank you for taking the time to share your feedback. It is thrilled to learn that you had an enjoyable stay and your acknowledgement about our staff, view from the room and cleanliness. Your kind words have been passed to the respective teams which will encourage us to strive for excellent service. As an economy hotel under Accor, ibis combines the ultimate comfort of modern and well-equipped rooms with the highest level of service. Our guests can enjoy caring staff available 24/7, best-in-class bedding, contemporary cozy rooms and feel-like-home social spaces – always at the best price. Once again, thank you for choosing ibis Hong Kong Central & Sheung Wan during your recent visit. It is great pleasure taking care of you and we all look forward to the pleasure of welcoming you back again in the near future. Kind Regards, Jennifer Siu Hotel Operations Manager

Surprise

TripAdvisor rating 4.0/5

myfrog33 TripAdvisor review

Free snacks and drinks available inside room, surprising and thanks a lot !! Besides, late check out koto next day 4 pm!! We can have some sleep after taking breakfast and not worry about the late charge.

Neat , simple , nice sea view , location , Colorful building

Customer review rating 4.5/5

Thomas Y. Friends - Confirmed reviews ALL

A good price with the Above

Dear Thomas Y., Thank you very much for your positive review related to your recent stay. It is encouraging to receive your acknowledge and we were happy to learn that you had a enjoyable stay. The team and I would keep the good work and hope to make your future stay as great as previous one. We look forward to welcoming you back soon. Kind regards, Jennifer Siu Front Office Manager

Good location

Customer review rating 4.5/5

M. S. C. Couples - Confirmed reviews ALL

The hotel is in a good location so that travel to other parts of Hong Kong is very convenient. Room cleaning job was done well. Canteen food required improvement, e.g. the soup was spoiled and became sour, and the toasts were not crisp. Overall experience of stay in this month was good. Thank you for the good job!

Dear M. Siu C., Thank you very much for staying with us for a month and shared your experience for our improvement. We are glad that you enjoyed the stay and particularly satisfied with services provided by Housekeeping and Reservations team. Your feedback about the dining experience was shared with our Chef and Restaurant Manager. We will review the food quality and make improvement accordingly. Thank you again for sharing your experience, and we look forward to welcoming you back soon. Thanks and regards, Jennifer Siu Front Office Manager

Good stay

Customer review rating 4.0/5

Mr S. Solo - Confirmed reviews ALL

I enjoyed my stay. I’m interested in booking again. Do you offer long term package?

Dear Mr. S., Thank you very much for your positive review for your recent stay. It is delighted to learn that you enjoyed the stay and interested to stay with us again. We do have long term package and another email was sent to you regarding the details. Thanks again for sharing your experience and we look forward to welcoming you back soon. Kind regards, Jennifer Front Office Manager

Excellent Service, Excellent Room, Excellent Location

Customer review rating 5.0/5

Gary Business - Confirmed reviews ALL

Stayed for on and off for 6 months and the room and service is excellent value - floor to ceiling windows and higher ceiling give the room a bigger feel. Staff always excellent service from cleaning to front desk to lobby door - always nice to have a smile / greeting in these challenging times. Will book again when I return to Hong Kong late 2021 and refer to friends

Dear Gary, Thank you very much for your feedback related to your recent stay. It is our great pleasure to learn that you enjoyed the stay and gave us positive comments on most of the areas, including location, room cleanliness and staff friendliness. Your acknowledgement, especially about the staff and facilities were shared with the team, so as to give them motivation for keeping the improvement. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Jennifer Siu (Ms) Front Office Manager

Well Located & Great Stay

Customer review rating 4.0/5

Bruno F. Families - Confirmed reviews ALL

Room was on point, service spot-on and all went well.

Dear Bruno F., Thank you very much for your feedback related to your recent stay. It is delighted that to learn that you enjoyed the stay and found the experience a great one. Your remarks and acknowledgement towards the services and room arrangement were shared with the team and we all felt encouraged after reading them. We look forward to welcoming you back soon and hope your next visit will be as pleasant as the previous one. Kind regards, Jennifer Siu (Ms) Front Office Manager

Good stay with beautiful harbour view

Customer review rating 4.5/5

Samantha L. Solo - Confirmed reviews ALL

I’ve been stayed with Ibis Sheung Wan few times the past few months, the staffs are friendly and polite. The location is nice, it’s close to park and waterfront, so I can go running, walking and exercising there. The meals are good with discount. The gym room is small, so not for people who prefers more equipments. I love the harbour view with the quietness, that’s the main reason I chose it, I can meditate and study. I even posted a time lapse of the view from my YouTube - https://youtu.be/F2-44R5lcxU.

Dear Samantha, Thank you very much for your loyalty and your time to share your positive feedback. It is delighted to learn that you enjoyed the stay in most of the areas, including our services, location and room. We loved the time lapse of the view that you posted which was remarkable. Thanks again for your review and we look forward to welcoming you back soon. Kind regards, Jennifer Siu Front Office Manager

Very nice staycation

TripAdvisor rating 4.0/5

goodfoodsharing TripAdvisor review

I booked this room to celebrate my birthday. It's nice to have an upgrade to sea view. The breakfast is simple but sufficient and delicious. I tried the lunch set and afternoon tea sets. All are perfect for money.

Good stay

Customer review rating 5.0/5

Tata Solo - Confirmed reviews ALL

Nice hotel. Very satisfied

Dear Tata, Greetings from ibis Hong Kong Central & Sheung Wan. It is our pleasure to have you staying with us and receive your positive feedback. Your acknowledgement will be shared with the team, so as to encourage them to strive for the excellence. Thanks again for your comment and we look forward to welcoming you back soon. Kind regards, Jennifer Siu (Ms) Front Office Manager

Nice accommodation

TripAdvisor rating 5.0/5

Michael A TripAdvisor review

Nice location, just minutes away from the tram stop and cross harbour bus stop. Staffs are very polite and welcoming. Room is spacious and has a very bright and clean feel and definitely is worth the value. Only thing to criticise is that there are not much food options available nearby the hotel, even though there is a coffee shop downstairs and a convenience store at the next block, the nearest fast food-burger joint is 10 minutes away so not really much options for late night munchies. But still, will definitely introduce to my overseas friends once the border policies relaxes and when they are travelling to Hong Kong.

Good Stay, Nice Staff

Customer review rating 5.0/5

Phoebe Friends - Confirmed reviews ALL

All the staff is helpful, room is clean. Overall is very well.

Dear Phoebe, Thank you very much for your feedback related to your recent stay. We are grateful to learn that you had an awesome stay. I will share your positive comments, especially the kind remarks of helpfulness and cleanliness with the team so as to give them motivation. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Jennifer Siu (Ms) Front Office Manager

Good location, Good service

Customer review rating 4.0/5

Wing Y. Families - Confirmed reviews ALL

Staffs are helpful and value for money

Dear Wing Y., Thank you very much for your review related to your stay with us. It is glad to learn that you enjoyed the stay so far and gave acknowledgement towards our service. I will share your comments with our team which for sure serves as an encouragement to us all to maintain good service level. Thank you again for sharing your experience and we hope that your future stay will be as great as previous. Kind regards, Jennifer Front Office Manager

A Humorous Stay

Customer review rating 4.5/5

J Business - Confirmed reviews ALL

The staff were definitely helpful. Extra credits must definitely go to Hanks for sorting out a very little matter for me, even though I did not request it. Was also honoured to be given a momento from Jenny to take away.

Dear J, Thank you very much for your loyalty and it was our great pleasure to have you staying with us. We are thrilled to learn that you enjoyed your stay and the service that the team provided made your stay remarkable. Your acknowledgement towards our Duty Manager - Hanks was shared and we all felt motivated after reading it. Thank you again for sharing your experience, and we cannot wait to welcome you back soon. Kind regards, Jennifer Siu Front Office Manager

Customer review rating 4.0/5

David W. Families - Confirmed reviews ALL

The staffs were friendly and efficient.

Dear David W., Thank you very much for your feedback related to your recent stay. I am delighted to receive your positive comments on most of the area and found the stay was a great one. It is great to see that you found our staff was friendly and efficient. Your review was shared with the team so as to give them motivation to keep the good work. Thank you again for sharing your experience and we look forward to welcoming you back soon. Kind regards, Jennifer Siu (Ms) Front Office Manager

nice staycation

Customer review rating 4.5/5

Iris W. Couples - Confirmed reviews ALL

Very good location to experience Sheung Wan, Central and Sai Yin Pun.

Dear Iris W., Thank you very much for your feedback related to your recent stay. I am glad that the overall experience met your expectation and received your acknowledgement about our location. We are happy to see that the stay was value for money. We look forward to welcoming you back soon and hope your next visit will be as pleasant as the previous one. Kind regards, Jennifer Siu (Ms) Front Office Manager

Good stay

Customer review rating 5.0/5

Petcn Solo - Confirmed reviews ALL

Good location and the food is delicious. The room is spacious (compared with Hong Kong’s context).

Dear Petcn, Thank you very much for your feedback related to your recent stay. It is always a pleasure to receive positive feedback. We were delighted to learn that you were happy with our location and food. We all felt motivated to know that you had a wonderful stay. We look forward to welcoming you back soon and hope your next visit will be as pleasant as the previous one. Kind regards, Jennifer Siu (Ms) Front Office Manager

A good and functional hotel

TripAdvisor rating 5.0/5

Adventurer669434 TripAdvisor review

Front desk staff - Efficient and polite Restaurant staff - friendly and caring Restaurant F&B - unexpectedly yummy and well cooked Room - Very clean and well maintained, no complain I enjoyed every moments of my stay and this hotel is very close to the local restaurants and cafes, lots of choice. The tram stop is just a stone throw away meaning local commuting is not a problem at all!

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