ibis Hong Kong Central & Sheung Wan Hotel 3 stars

Thanks for your services

Room was ok, not well cleaned. Musty smell

Booked two rooms during Black Friday Sale with 40% off normal price. Early check in was granted, and rooms were upgraded to harbour-view. Front desk staff were professional and nice. Welcome drink vouchers can be used at the restaurant. The room was clean, with enough amenities including slippers. Our flight departs early so did not use the late-check-out-till-5pm perk for Gold members. The location is great and convenient if you utilize the free shuttle to Hong Kong Station. Generally the brief stay was comfortable and may return next time.

Excellent location and breakfast was outstanding. Staff very friendly and professional. Our room on the 32nd floor had a good view over the harbour. We would stay again. The only down point was that the bed was excessively hard and we didn't see the very small notice re. mattress toppers until the second morning. Two mattress toppers only just made the bed acceptable.

Experience was good

Good: people were polite and efficient Bad: room is a bit old, toilet paper and tissue of poor quality

Upon arrival we were greeted by your consierge who carried our cases in from our taxi. All the staff we met were friendly, polite and accommodating to our requests. Particular praise for Queenie who helped me sort out my flight check-in on the computer. The room was very clean. I certainly recommend your hotel and would use it again if I return to Hong Kong. Many thanks John B.

Near to airport with bus, good located, very confy me and my fam very happy. This hotel is very clean the bed all of thing

Bright room. Efficient staff.

did a hotel’s job. somethings could be improved.

Didnt like that stay at all. The rooms are very tiny. I had better stay with ibis in Singapore and Malasiya.

The location is great to visit Hong Kong. You can easily jump on the metro and reach to central station or Kowloon. This is an Ibis hotel so you get exactly what you pay for - decent room, nice view, and excellent staff. Many thanks especially for the cleaning lady who was smiling all the time - really nice lady! Unfortunately I don't know her name but it's a great asset to your team. I've stayed on 25th floor with a brilliant view (even if it was opposite from the harbour). Starbucks is on the ground level as well. We did not have breakfast so I cannot comment on that. The bed was too firm for our taste and this was fixed immediately after we asked by adding an additional soft mattresses on top of the firm one. Moreover, the late check our was a good benefit for us which came free of charge. I would definitely recommend this hotel if you are not looking for a luxury stay.

Good

Great location! MTR subway station close & Ding Ding Tram in front of Hotel. Magical view of the harbor from the higher floors. Staff very friendly & helpful. Great communication with the front office about an item I left behind. Really appreciated their help. Serene park by the harbor within blocks of hotel. We will be back

Every thing was very good and service was very good and the room was very nice. The only thing I didnt like was the bed was too hard not comfortable to sleep. We reguested a topper but that didn't help much, I could have used 3 toppers to be comfortable. Other wise everything else was great.