ibis London Shepherds Bush - Hammersmith

ibis London Shepherds Bush - Hammersmith 3 stars

Customer review rating (ALL Rating) 4.5/5 807 reviews

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Hotel extras

  • Fitness First £5 session voucher

  • Westfield Discount Voucher up to 25% (may not be available in the current situation)

  • Local Car park (access on Charecroft way satnav:W14 0DQ) £11 per day payment by card only

  • Central line Underground 24/7 on weekends (Friday & Saturday)

  • Special prices for car rentals using SIXT

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis London Shepherds Bush - Hammersmith

3-5 Rockley road
United Kingdom



  • By plane

    CITY AIRPORT At 25km / 15.53 miles

  • By plane

    HEATHROW AIRPORT At 25km / 15.53 miles

  • By train

    PADDINGTON At 5km / 3.11 miles

  • By train

    PADDINGTON STATION At 6km / 3.73 miles

  • By train

    SHEPHERD S BUSH At 1km / 0.62 miles

  • By train

    ST PANCRAS At 10km / 6.21 miles

GPS:51.50344, -0.220422

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar


Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our accommodation(s)

Free Wi-Fi

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  807 reviews

TripAdvisor Rating  4.5/5  2,442 reviews

Certificate of excellence 2022

Much improved

TripAdvisor rating 4.0/5

Helgha Families - TripAdvisor review

This is the third time I stay at the Ibis is Shepherd’s Bush and I like it more each time. Yes the rooms are tiny and the bathroom is a space pod but the location is good and the staff is great, specially Egle who was so nice and helpful that I have to mention her specially. The room was clean and everything I was expecting. Nice to be able to open a window even if it’s just a tiny little bit. I still wish they would have one hand towel in addition to the two bath towels. I will for sure be staying again.

Well connected

Customer review rating 5.0/5

Nadeem Families - Confirmed reviews ALL

Staff was amazing and service was excellent.

Dear Nadeem Thank you very much for your great review! Glad to hear that your family had a good stay with us. If you ever need a room you know where to find us, we will be happy to take care of your reservation. Egle Navikaite General Manager

Customer review rating 5.0/5

Eddie R. Business - Confirmed reviews ALL

Clean room and friendly staff

Dear Edward Thank you very much for your kind review! I was very happy to read you had a good stay with us! Also I have noted your comments regarding the Breakfast buffet and passed it to our Breakfast Chef for improvement. As you are our regular guest, when the prices are so high, please email me and I will book you in with a better rate. My email: h7… Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Egle Navikaite General Manager

Excellent value hotel in Shepherd's Bush

TripAdvisor rating 5.0/5

tinmanFromAus Solo travel - TripAdvisor review

Clean hotel with excellent amenities. A very straight forward corporate/business style hotel. Very close to Westfield and Shepherds Bush tube. You don't go to London to stay in your hotel room, you go to see the sights. That said, it's great to come back to a clean and comfortable room.

tinmanFromAus We are very grateful for your 5 stars! It is always a pleasure to receive such a positive review. Our team will be looking forward to have you stay with us again once you are in London. Best Regards Egle

Nice stay in a very good location

Customer review rating 3.5/5

Charlotte Families - Confirmed reviews ALL

On our two daughters first trip to London we stayed at the hotel. It was located right next to Shepards Bush Underground (Central Line) and Westfield Shopping - the biggest mall in Europe. The rooms where fine and the service with early check-in and the service at arrival and departure was very good. The only thing we were a bit disapointed about was the breakfast. One day there was not any cutlery. The last 3 days they ran out of Nutella and the eggs were not good ( scrambled eggs where like powder and the boiled ones always cold) Otherwise we would stay there again.

Dear Charlotte Thank you very much for taking your time to tell us about your recent stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. However, I was disappointed to hear that the breakfast was not to the expectations. We have identify the issue with the cutlery and solved it quite fast, but probably not fast enough so you have encountered it. Please accept my sincere apologies. I hope despite this, you will choose our hotel once again, when you will decide to come back to London. Kind regards Egle Navikaite General Manager

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Other web-users rate our hotel

  • 456 reviews 9.6/10 Location
  • 538 reviews 7.2/10 Room
  • 547 reviews 9.4/10 Service
  • 20 reviews 7.4/10 WiFi
  • 309 reviews 8.5/10 Cleanliness
  • 207 reviews 6.2/10 Breakfast

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