Novotel Sydney West HQ Hotel 4.5 stars

Name: Novotel Sydney West HQ
Address: ROOTY HILL, 2766, AUSTRALIA
Telephone: (+61)2/98323888
Rating: 4.5

Customer review rating 4.5/5 8,007 reviews

ALLSAFE approved hotel

See on a map

+ 21 Services

Your loyalty is rewarded

Novotel Sydney West HQ Hotel

Hotel that makes every moment matter

We look forward to welcoming you to West HQ! Feel free to contact myself, if I can be of any assistance: reshmi.nath@novotelwesthq.com.au or +612 9832 3888.

Ms. Reshmi Nath, Hotel Manager

More than just premier hotel accommodation in Greater Western Sydney, our high-quality 4.5-star hotel features some of the largest hotel accommodation in Australia with each of our 164 contemporary rooms designed to offer the pinnacle of luxury and comfort. In addition, there is a lot to explore at West HQ with new food outlets, Sydney Coliseum next door opening in December 2019 and the newly built multi level car park. For your convenience, the hotel car park is accessible from Sherbrooke Street.

Hotel extras

Free WiFi, large ergonomic work space
Double sofa, connectable TV, cable channels
Room Service Breakfast Only
Choice of flexible rooms for effective events
10 minutes to station, an hour to the CBD

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in your room
- WIFI access
Parking
- Private enclosed outdoor parking
- Public outdoor parking(Nearby)
- Bus/coach parking area
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
100% non-smoking hotel
Air conditioned
- Air conditioning
- Manual temperature control
- Air Conditioning
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 8AM (Paying)Need access to your room from 8 am on the day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays.
- LATE CHECK-OUT UP TO 5PM (Paying)Extend your stay until 5PM to make the most out of your departure day. Remember Novotel offers this service for free on Sundays.
Laundromat
Porter
Concierge

BreakfastPaying
1 restaurant(s)
1 bar(s)
Room service
- Opening hours : Week 06:00-10:00
- Opening hours : Week-end 06:00-10:00

Fitness centre
Beach and water sportsPaying
- Kayaking (Paying)(Nearby)
- Rowing (Paying)(Nearby)
Other sports activities
- Athletics stadium(Nearby)
- Billiards/Snooker (Paying)(Nearby)
- Darts

10 meeting room(s)
Web Corner on a Mac
Self service business centre
Copy/print service available

Hotel location

Novotel Sydney West HQ

55 Sherbrooke Street
2766
rooty hill
australia

Tel: +61298323888

Fax: (+61)2/98321347

Contact email :

Check-in from 14h00

Check out up to 11h00

ROOTY HILL : 610/611/756 ROOTY HILL RD NT

By plane
KINGSFORD SMITH At 50km / 31.07 miles

GPS :-33.766521, 150.832336

Your meetings and events

CONFERENCE ROOM 5 & 6 With a sculpted high ceiling and an abundance of light, this multi-use room can be split into half for smaller groups or utilised at full space to accommodate up to 400 theatre styleCONFERENCE ROOM 5 OR 6 With sculpted high ceiling and and abundance of light, this multi-use room can accommodate each up to 100 in banquet style without dancefloor or 200 in theatre style.CONFERENCE ROOM 3 & 4 With streams of natural light, and a private balcony, it's no wonder our Conference Room 3 & 4 is one of our most popular and most requested spaces for special events that can accommodate up to 120 in banquet style

meeting rooms

From 1 to 400

attendees

Configuration is not available for these requirements

- Height
- Theatre style Configuration is not available for this hotel
- U-shaped Room Configuration is not available for this hotel
- Board-room 14 participants
- Classroom style Configuration is not available for this hotel
- Banquet Configuration is not available for this hotel
Configuration is not available for this hotel
- Height 2 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room Configuration is not available for this hotel
- Board-room 18 participants
- Classroom style Configuration is not available for this hotel
- Banquet 30 participants
Configuration is not available for this hotel
- Height 2 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room Configuration is not available for this hotel
- Board-room 30 participants
- Classroom style Configuration is not available for this hotel
- Banquet 50 participants
Configuration is not available for this hotel
- Height 3 m
- Theatre style 60 participants
- U-shaped Room 30 participants
- Board-room 40 participants
- Classroom style 50 participants
- Banquet 50 participants
- Height
- Theatre style 70 participants
- U-shaped Room 30 participants
- Board-room 30 participants
- Classroom style 50 participants
- Banquet 60 participants
- Height
- Theatre style 200 participants
- U-shaped Room 35 participants
- Board-room 50 participants
- Classroom style 75 participants
- Banquet 100 participants
- Height
- Theatre style 200 participants
- U-shaped Room 35 participants
- Board-room 50 participants
- Classroom style 75 participants
- Banquet 100 participants
- Height 3 m
- Theatre style 180 participants
- U-shaped Room 60 participants
- Board-room 60 participants
- Classroom style 120 participants
- Banquet 100 participants
- Height
- Theatre style 400 participants
- U-shaped Room 70 participants
- Board-room Configuration is not available for this hotel
- Classroom style 150 participants
- Banquet 200 participants
Configuration is not available for this hotel
- Height
- Theatre style Configuration is not available for this hotel
- U-shaped Room Configuration is not available for this hotel
- Board-room Configuration is not available for this hotel
- Classroom style Configuration is not available for this hotel
- Banquet 390 participants
Configuration is not available for this hotel

Table of rooms
Room name	Surface area, Sort ascending	Height	Theatre style	U-shaped Room	Board-room	Classroom style	Banquet
Directors boardroom	52 m²		Configuration is not available for this hotel	Configuration is not available for this hotel	14 participants	Configuration is not available for this hotel	Configuration is not available for this hotel
Conference room 1	60 m²	2 m	Configuration is not available for this hotel	Configuration is not available for this hotel	18 participants	Configuration is not available for this hotel	30 participants
Conference room 2	108 m²	2 m	Configuration is not available for this hotel	Configuration is not available for this hotel	30 participants	Configuration is not available for this hotel	50 participants
Conference room 3	108 m²	3 m	60 participants	30 participants	40 participants	50 participants	50 participants
Conference room 4	126 m²		70 participants	30 participants	30 participants	50 participants	60 participants
Conference room 5	180 m²		200 participants	35 participants	50 participants	75 participants	100 participants
Conference room 6	180 m²		200 participants	35 participants	50 participants	75 participants	100 participants
Conference room 3 & 4	266 m²	3 m	180 participants	60 participants	60 participants	120 participants	100 participants
Conference room 5 & 6	360 m²		400 participants	70 participants	Configuration is not available for this hotel	150 participants	200 participants
Ambassadors boardroom	816 m²		Configuration is not available for this hotel	Configuration is not available for this hotel	Configuration is not available for this hotel	Configuration is not available for this hotel	390 participants

Unsure of the capacity needed for your event?
This hotel is not suitable for your event?
Look for another hotel
Convert different units of measurement and make organising your events easier.

Flipchart
Auditorium
Podium
Lectern
WIFI access
Syndicate rooms
Overhead projector
Airconditioned meeting room
High speed transmission line

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Standard King Room

Max. number of persons: 4

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV

Standard Twin Room

Accessible room

Max. number of persons: 4

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV

Superior Room with 1 King Bed

Max. number of persons: 4

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV

Superior Room with 2 Queen Beds

Accessible room

Max. number of persons: 4

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV

Rooms

Our restaurants and bars

MENU33 BAR & DINING

Type of cuisine: Regional

menu33 offers an innovative menu in a warm atmosphere. Relax by the fireplace before dinner and enjoy a drink and good company. Please note, menu33 is currently closed.

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
~~Sun~~

BAR33

The hotel bar is located in menu33 and is surrounded by a beautiful fireplace where you can relax with friends or have a business meeting before dinner. Please note, the hotel bar is currently closed.

Dinner

~~Mon~~
Tue
Wed
Thurs
Fri
Sat
~~Sun~~

Good stay

Emilia Couples - 22/09/2020 Confirmed reviews ALL

Fantastic customer service easy check in and check out Room was extreme clean amenities unfortunately were not available due to covid19

Request Granted

Cristina Families - 20/09/2020 Confirmed reviews ALL

We had a very pleasant overnight stay with the family. It was my husband's birthday and requested of have a sort of birthday greeting for him when we arrived. And there it was, chocolates and a 'happy birthday' card from Novotel. Thank you Novotel!

Refund

Anonymous Couples - 18/09/2020 Confirmed reviews ALL

Just like to say thanks for refunding our money. As we couldn't stay because of the covid-19 And we will be staying next time there is a show on there .

Large Room made the stay better than expected

Julie Couples - 14/09/2020 Confirmed reviews ALL

We stayed at Rooty Hill for 5 nights while our apartment got tiles installed. Given the expense of the tiles and labour, the cost of staying at a hotel was an important cost budgeted for. It was a little more expensive than I thought it would be for being so far out of Sydney with only Mt Druitt being close. The hotel room was very spacious with 2 x queen beds and plenty of room for my wheelchair. The bathroom was also spacious making it easy to use. Staff were always friendly, professional and helpful. I would recommend in future for the family to stay when borders are open.

Another great stay at Novotel West HQ

Ian A. Solo - 09/09/2020 Confirmed reviews ALL

I have stayed at this hotel several times and have enjoyed each visit. This hotel offers me everything I need for a restful stay when away from home. I have been very pleased that the hotel almost always has been able to upgrade me to a room with a balcony (my preference). It has only when large sporting groups have been staying at the hotel that my request has not been available. The room was spacious, clean and quiet. The convenience of an ice machine in the corridor plus a Nespresso-style coffee machine in the room makes it easy to feel at home. The reception desk staff were very friendly and helpful. Breakfast is still being delivered to rooms -delicious with very generous serves of sides. The close proximity to the Club another amenities gives plenty of options for activities. My last two stays were prompted by an Accor triple points promotion. Novotel West HQ was an easy choice when selecting which Accor hotel to stay at. I will be back!

Dear Ian, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. Thank you for your kind words and generous ratings! Your loyalty never goes unrecognised; it is always a pleasure welcoming you back to our hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajnesh Karan

Always a fun stay

Anonymous Couples - 08/09/2020 Confirmed reviews ALL

Fun and relaxing

Dear Clint, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always encouraging to learn that guests are satisfied with a superior service as we strive for every guest to have a memorable experience. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajnesh Karan

Kelly Families - 07/09/2020 Confirmed reviews ALL

As always the staff are helpful and the hotel is comfortable and clean. The only disappointment I had was that in these times I was not happy that I had to take my family out to eat at a busy restaurant because there was no room service available. Otner than that I was very happy.

Dear Kelly, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always encouraging to learn that guests are satisfied with a superior service as we strive for every guest to have a memorable experience. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be a pleasant one. Sincerely, Ajnesh Karan

Anne Families - 07/09/2020 Confirmed reviews ALL

Perfect. Absolutely nothing wrong.

Dear Anne-Maree, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. I’m pleased to hear that you were impressed by your stay with these great ratings that you have shared. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajnesh Karan

Enjoyable Staycation!!!

Michael Families - 04/09/2020 Confirmed reviews ALL

We are in the process of renovating or house and needed a place to stay for 3 nights. We made a great decision to stay at the Novotel West HQ as the staff were very friendly and welcoming, rooms are spacious, luxurious and clean and the location was close to our kids school and after school activities (ie Dancing and Soccer training)

Great Location

Gordana Families - 03/09/2020 Confirmed reviews ALL

Rooms were roomy, great price free parking and access to one 55 gym. What more could you ask for. Breakfast was delicious and quick room service. Friendly reception staff. Loved it all.

Edline M. Couples - 31/08/2020 Confirmed reviews ALL

Had a great time .room very spacious and comfortable. Breakfast was excellent.. delivered on time by some wonderful staff. The best...

Dear Edline , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

From reception to room, comfort and breakfast Great

Lesley R. Couples - 28/08/2020 Confirmed reviews ALL

Sharon on reception was exceptionally pleasant and her focus on detail of the overall accommodation was very well presented. The Big Breakfast, best I’ve had throughout Australia stays and overseas. Thank you, have recommended to all my retired friends that Novotel Rooty Hill is the place to stay if you travel to Western Sydne

Dear Lesley, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

Clean, roomy, well located

Lisa S. Families - 22/08/2020 Confirmed reviews ALL

friendly staff, clean room, nice large room for 4 people, great rate, great food, great location for our need (sport)

Dear Lisa , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

Well located

Rachel O. Families - 18/08/2020 Confirmed reviews ALL

it was a lovely time close to everything will stay again

Dear Rachel, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajnesh Karan

Excellent

Nelles Families - 12/08/2020 Confirmed reviews ALL

It was an excellent experience aside from the air conditioning not working in one of the rooms. Concierge did help and offer a different room but we stayed in the same one as we were too tired to pack everything up again

Dear Florence , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

ok stay

Allen D. Couples - 11/08/2020 Confirmed reviews ALL

was ok but the Foxtel channels did not work for the whole stay

Dear Allen , Thank you for taking the time to tell us about your experience at the Novotel Sydney West HQ. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Unfortunately, due to the pandemic, we had to scale down some extras, so that we could stay open, Foxtel was one of these, we are looking at re instating it when things pick up. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Andrew Nuttall Front Office Manager

it was good stay

Rohini D. Couples - 10/08/2020 Confirmed reviews ALL

Only think I did not like that on arrival was had to pay $50.00 as deposit via bank app and amount is still outstanding. it has not been credited back to my a/c. I don't think this is a good idea to take money upfront when there is no need at that time. Staff advises that money will be refunded by your bank in few weeks time. I am out of pocket it's eight days now.

Dear Rohini , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. In regards to the $50, it is not a charge and you will not see a credit for it, it is just held, and will just drop back into available funds, it won't be pending anymore, this is to cover any incidentals (room charge, etc)that you may use while you were here. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

Perfect for work related stay in a hotel

Kyle A. H. Business - 09/08/2020 Confirmed reviews ALL

Hotel was fine, staff great, pity no restaurant

Dear Kyle , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

Very S. Couples - 03/08/2020 Confirmed reviews ALL

Nice Hotel accommodating staff

Dear Primisantos , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

GREAT LOCATION AND FREINDLY STAFF

Michelle L. Couples - 31/07/2020 Confirmed reviews ALL

staff were all friendly and extremely helpful, room was very clean and food was amazing.

Dear Michelle & Peter , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajnesh Karan

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

Mercure Sydney Rouse Hill
4.5 stars
At 12 km
ibis budget Wentworthville
3 stars
At 13 km
Grand Mercure The Hills Lodge
4.5 stars
At 14 km
Mercure Penrith
4 stars
At 14 km

Novotel Sydney West HQ Hotel 4.5 stars

Hotel extras