Novotel Sydney West HQ Hotel 4.5 stars

Name: Novotel Sydney West HQ
Address: ROOTY HILL, 2766, AUSTRALIA
Telephone: (+61)2/98323888
Rating: 4.5

Customer review rating 4.5/5 7,943 reviews

See on a map

+ 22 Services

Your loyalty is rewarded

Novotel Sydney West HQ Hotel

Hotel that makes every moment matter

We look forward to welcoming you to West HQ! Feel free to contact myself, if I can be of any assistance: reshmi.nath@novotelwesthq.com.au or +612 8805 3008

Ms. Reshmi Nath, Hotel Manager

More than just premier hotel accommodation in Greater Western Sydney, our high-quality 4.5-star hotel features some of the largest hotel accommodation in Australia with each of our 164 contemporary rooms designed to offer the pinnacle of luxury and comfort. In addition, there is a lot to explore at West HQ with new food outlets, Sydney Coliseum next door opening in December 2019 and the newly built multi level car park. For your convenience, the hotel car park is accessible from Sherbrooke Street.

Hotel extras

Free WiFi, large ergonomic work space
Double sofa, connectable TV, cable channels
Lavish hot breakfast, relaxed dining
Choice of flexible rooms for effective events
10 minutes to station, an hour to the CBD

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in your room
- WIFI access
Parking
- Private enclosed outdoor parking
- Public outdoor parking(Nearby)
- Bus/coach parking area
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Babysitting on requestPaying
100% non-smoking hotel
Air conditioned
- Air conditioning
- Manual temperature control
- Air Conditioning
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 8AM (Paying)Need access to your room from 8 am on the day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays.
- LATE CHECK-OUT UP TO 5PM (Paying)Extend your stay until 5PM to make the most out of your departure day. Remember Novotel offers this service for free on Sundays.
Laundromat
Porter
Concierge

Breakfast
1 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24 HOURS
- Opening hours : Week-end 24 HOURS

Fitness centre
Babysitting on request
Beach and water sports
- Kayaking (Paying)
- Rowing (Paying)
Other sports activities
- Athletics stadium
- Billiards/Snooker (Paying)
- Darts

10 meeting room(s)
Web Corner on a Mac
Self service business centre
Copy/print service available

Hotel location

Novotel Sydney West HQ

55 Sherbrooke Street
2766
rooty hill
australia

Tel: +61298323888

Fax: (+61)2/98321347

Contact email :

Check-in from 14h00

Check out up to 11h00

ROOTY HILL : 610/611/756 ROOTY HILL RD NT

By plane
KINGSFORD SMITH At 50km / 31.07 miles

GPS :-33.766521, 150.832336

Your meetings and events

CONFERENCE ROOM 5 & 6 With a sculpted high ceiling and an abundance of light, this multi-use room can be split into half for smaller groups or utilised at full space to accommodate up to 400 theatre styleCONFERENCE ROOM 5 OR 6 With sculpted high ceiling and and abundance of light, this multi-use room can accommodate each up to 100 in banquet style without dancefloor or 200 in theatre style.CONFERENCE ROOM 3 & 4 With streams of natural light, and a private balcony, it's no wonder our Conference Room 3 & 4 is one of our most popular and most requested spaces for special events that can accommodate up to 120 in banquet style

- Height
- Theatre style
- U-shaped Room
- Board-room 14 participants
- Classroom style
- Banquet
Configuration is not available for this hotel
- Height 2 m
- Theatre style
- U-shaped Room
- Board-room 18 participants
- Classroom style
- Banquet 30 participants
Configuration is not available for this hotel
- Height 2 m
- Theatre style
- U-shaped Room
- Board-room 30 participants
- Classroom style
- Banquet 50 participants
Configuration is not available for this hotel
- Height 3 m
- Theatre style 60 participants
- U-shaped Room 30 participants
- Board-room 40 participants
- Classroom style 50 participants
- Banquet 50 participants
- Height
- Theatre style 70 participants
- U-shaped Room 30 participants
- Board-room 30 participants
- Classroom style 50 participants
- Banquet 60 participants
- Height
- Theatre style 200 participants
- U-shaped Room 35 participants
- Board-room 50 participants
- Classroom style 75 participants
- Banquet 100 participants
- Height
- Theatre style 200 participants
- U-shaped Room 35 participants
- Board-room 50 participants
- Classroom style 75 participants
- Banquet 100 participants
- Height 3 m
- Theatre style 180 participants
- U-shaped Room 60 participants
- Board-room 60 participants
- Classroom style 120 participants
- Banquet 100 participants
- Height
- Theatre style 400 participants
- U-shaped Room 70 participants
- Board-room
- Classroom style 150 participants
- Banquet 200 participants
Configuration is not available for this hotel
- Height
- Theatre style
- U-shaped Room
- Board-room
- Classroom style
- Banquet 390 participants
Configuration is not available for this hotel

Table of rooms
Room name	Surface area	Height	Theatre style	U-shaped Room	Board-room	Classroom style	Banquet
Directors boardroom	52 m²				14 participants
Conference room 1	60 m²	2 m			18 participants		30 participants
Conference room 2	108 m²	2 m			30 participants		50 participants
Conference room 3	108 m²	3 m	60 participants	30 participants	40 participants	50 participants	50 participants
Conference room 4	126 m²		70 participants	30 participants	30 participants	50 participants	60 participants
Conference room 5	180 m²		200 participants	35 participants	50 participants	75 participants	100 participants
Conference room 6	180 m²		200 participants	35 participants	50 participants	75 participants	100 participants
Conference room 3 & 4	266 m²	3 m	180 participants	60 participants	60 participants	120 participants	100 participants
Conference room 5 & 6	360 m²		400 participants	70 participants		150 participants	200 participants
Ambassadors boardroom	816 m²						390 participants

Configuration is not available for this hotel

Unsure of the capacity needed for your event?
This hotel is not suitable for your event?
Look for another hotel
Convert different units of measurement and make organising your events easier.

Flipchart
Auditorium
Podium
Lectern
WIFI access
Syndicate rooms
Overhead projector
Airconditioned meeting room
High speed transmission line

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Standard King Room

Max. number of persons: 4

Wireless internet in your room
Satellite/cable colour TV

Standard Twin Room

Accessible room

Max. number of persons: 4

Wireless internet in your room
Satellite/cable colour TV

Superior Room with 1 King Bed

Max. number of persons: 4

Wireless internet in your room
Satellite/cable colour TV

Superior Room with 2 Queen Beds

Accessible room

Max. number of persons: 4

Wireless internet in your room
Satellite/cable colour TV

Rooms

Our restaurants and bars

MENU33 BAR & DINING

Type of cuisine: Regional

menu33 offers an innovative menu in a warm atmosphere. Relax by the fireplace before dinner and enjoy a drink and good company.

Dinner

18:00 - 21:00

Mon
Tue
Wed
Thurs
Fri
Sat
~~Sun~~

BAR33

The hotel bar is located in menu33 and is surrounded by a beautiful fireplace where you can relax with friends or have a business meeting before dinner.

Dinner

~~Mon~~
Tue
Wed
Thurs
Fri
Sat
~~Sun~~

Over priced

Maryann S. Couples - 24/06/2020 Confirmed reviews ALL

No wifi no Foxtel no buffet breakfast Will not recommend you to anyone

Dear Maryann, Thank you for taking the time to tell us about your experience at the Novotel Sydney West HQ. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. As you may be aware, the Accommodation sector is a very different world now, going forward, there may not be a buffet breakfast option available at all, unfortunately, there is nothing we can do about that , our hotel has remained open throughout this Covid19 pandemic, (with limitations, foxtel being one of them), we have always had free wifi, not sure why it didn't work in your room, did you call ? . Other Hotels in our proximity have been closed, and are only opening up now. The RSL club next door was open for meals, our Restaurant is not open as yet, we are not sure when this will open again. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Andrew Nuttall Front Office Manager

Excellent value for money

Victoria F. F. A. N. Solo - 22/06/2020 Confirmed reviews ALL

From the first moment I walked through the doors I was very happy with the way the staff were so friendly and helpful. My room was alot nicer than I expected and huge. Lots of space. Everything worked well and the bed and pillows were superb, what a great couple of nights sleep :-) The Shower was so lovely with great water pressure. It was also in a great location with the RSL next door and the food court for many dining options. With the Other many buildings in the complex ie indoor swim centre, Bowling alley, Gym, and other places its a very good place for families to stay as well. At night it was nice and quiet. Well Done Novotel. Thank you for a pleasant stay Victoria

Dear Victoria, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajnesh Karan

Comfortable

Brett Business - 21/06/2020 Confirmed reviews ALL

Staff especially Andrew were enagaing and supportive.

Dear Brett , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. Thank you so much for the kind comments, I am glad you enjoyed your stay with us, come back soon ! Sincerely, Andrew Nuttall Front Office Manager

Daryn F. Business - 17/06/2020 Confirmed reviews ALL

As usual staff friendly and efficient

Dear Daryn, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always encouraging to learn that guests are satisfied with a superior service as we strive for every guest to have a memorable experience. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajnesh Karan

Great Stay

Nicole F. Couples - 16/06/2020 Confirmed reviews ALL

Room was very spacious and loved the complimentary Drinks

Dear Nicole , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

Always great

Hayley Families - 16/06/2020 Confirmed reviews ALL

Soft beds, huge room, wifi, free water. Never dissapoints

Dear Hayley , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

Great location for through travel onwards to Melbourne etc

Stephen H. Families - 16/06/2020 Confirmed reviews ALL

Extremely professional, staff were courteous and patient and polite in explaining how everything worked during our current new scenarios, wonderful interaction, hope they felt ok interacting with us despite our lack of knowledge on new world order

Dear Stephen , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

GOOD STAY

Michael K. Business - 15/06/2020 Confirmed reviews ALL

It was short, but staff were pleasant and accommodating.

Dear Michael , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

Really enjoyed our night away

Tracey M. Couples - 14/06/2020 Confirmed reviews ALL

The room was lovely and the clean and the staff were very nice.

Dear Tracey , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

Very Comfy, clean & friendly

Lauren Friends - 10/06/2020 Confirmed reviews ALL

The check in staff were extremely helpful booking us in and accommodating our needs. They were great to the kids and very friendly. We beds were amazingly comfortable and we had the best nights sleep and rest. Unfortunately the buffet breakfast was not available due to the Covid 19 epedemic.

Dear Anthony , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

Felt welcome.

Michael W. Business - 06/06/2020 Confirmed reviews ALL

Work trip. Happy with how I was treated. Will come again.

Good location

Trevor L. Solo - 28/03/2020 Confirmed reviews ALL

despite what's going around the world and in Australia, I had a good stay

Dear Trevor, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

Great rooms and service

Anonymous Families - 25/03/2020 Confirmed reviews ALL

Was pleasantly surprised with the place

Dear Debbie , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

Grrat location

Anonymous Business - 21/03/2020 Confirmed reviews ALL

Great location, close to asll facilities

Dear Brad , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

Perfect location for Sydney Coliseum theatre

Hvjm Friends - 20/03/2020 Confirmed reviews ALL

Overnight stay to attend performance. Very large room, with 2 comfortable queen beds. Nice bathroom with big walk-in shower. Plus the usual kettle, iron etc. Free parking. And right next door to the theatre. And not expensive. What more could one want?

Dear Hazel , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

Comfortable Rooms

Bo… Families - 20/03/2020 Confirmed reviews ALL

Overall, very friendly staff, comfortable size rooms and beds (heaven). Shout out to Trish (cant spell name) in the resturant, thank you for all your help, it ment alot.

Dear Lyndell, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

Good stay

Teguh H. W. Business - 20/03/2020 Confirmed reviews ALL

It is the 4th times I stayed in Novotel Rooty Hill and I am very satisfied.

Dear Teguh , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

Good stay and location too

Jack P. Couples - 19/03/2020 Confirmed reviews ALL

We enjoyed it freindly staff too

Dear Jack , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

Staff were extremely helful

Diana W. Couples - 19/03/2020 Confirmed reviews ALL

Very impressed

Dear Diana , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

it was ok,

Rohini Couples - 18/03/2020 Confirmed reviews ALL

liked it chances are I am going to recommend friends

Dear Rohini, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always encouraging to learn that guests are satisfied with a superior service as we strive for every guest to have a memorable experience. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajnesh Karan

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

Mercure Sydney Rouse Hill
4.5 stars
At 12 km
ibis budget Wentworthville
3 stars
At 13 km
Grand Mercure The Hills Lodge
4.5 stars
At 14 km
Mercure Penrith
4 stars
At 14 km