ibis Styles Chinon Hotel

Check in and room good. Great views of castle. Dinner good and breakfast better. Location perfect for short stroll into town.

When we arrived, our booking and check-in were handled swiftly, efficiently and very courteously. The ambience of the hotel is excellent. The room was spacious, leading out through frenchdoors to our own private area of garden. The swimming pool was a joy to use, which I did daily. The staff are all very friendly, helpful and pleased to attend. The restaurant was very good, both for breakfast and dinner. I cannot praise your organisation too highly; everything pleased us greatly. Thank you all.

the hotel is very well situated within a short walk of Chinon centre, ample parking , this was our third stay .

The staff were very good especially the young lady on reception when we arrived she was very helpful The evening meal was very good and we like how you promoted the local vineyards too. Breakfast could have had more choice in terms of cheese, cold cuts and a cooked option. The bed was too soft

Good size room, with single beds as requested. Evening meal a welcome add-on. Plenty of parking space. Riverside walk within easy reach.

A clean, comfortable hotel in a good location. Only had breakfast at the hotel which was good value for money. The pool was really good but perhaps a little small for the number of guests.

Good Clean room, unfortunate Air Con was not working on the entire floor.

Perfect location, room with the balcony ,friendly staff

The staff were friendly but the Hotel needs both a soft furnishing and a capital décor spend as it is very tired. The shower unit came away in my wife's hand, there are stains all over the carpets, walls are splattered with marks, the gardens have not been properly kept and the pillows are beyond their use by date.

I made this reservation for 2 adults, 2 children aged 8 and 12 and a 5 months toddler. Your website told me i'd need two rooms to accommodate this party. When we arrived it turned out that each room could accommodate 4 people plus one toddler so I basically paid for two rooms where one would have been perfect. More over, the two rooms were not communicating and we had to go through the floor commons to go from one room to the other. It was very explicit when I booked the rooms that we were a family and that we needed accommodations for a family. The A/C was not working. We were told that it was broken on the whole 3rd floor! The temperature reached 36ºC during the day and sleeping have been quite difficult! Positive point: I asked for a crib or some kind of infant bed to be installed in one of the rooms during the reservation and that was done, even though the lady at the lobby assured us it was not the case. She also believed we were a party of 3, 2 adults and 1 child. It seems there have been a lot of miscommunication around this whole booking.

Reception staff were lovely and helpful. Room was clean and practical. Dinner was basic and breakfast was very disorganised - no bowls, no Milk and no tables ready for more than two people

Enjoyed a Fortress view from our balcony. Excellent. For my complimentary 'Welcome' drink I chose a glass of red wine which was undrinkable. Reception very kindly offered to replace it but I declined.

Staff were polite and professional and breakfast was good. It is the standard of the hotel was problem. Exterior needs renovating, weeds growing between pavers on Terrace. Room was clean but showed a lot of wear & tear. Shower plinth was hanging off and mould around shower. Balcony did not have matching furniture and was dirty.