Hotel - Aparthotel Adagio Abu Dhabi Al Bustan
Adagio Hotel Adagio Hotel

Aparthotel Adagio Abu Dhabi Al Bustan

4.5/5 534 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Valet parking
    • Well-lit parking
  • Wheelchair access
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna

Catering

  • Breakfast
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours
See all services

Hotel location

Companies and event centres nearby

Company

ADNOC10 km / 6.21 mi ETISALAT10 km / 6.21 mi INTERIOR MINISTRY4 km / 2.49 mi POLICE HQ4 km / 2.49 mi
ETIHAD15 km / 9.32 mi HONEYWELL7 km / 4.35 mi LABOR MINISTRY6 km / 3.73 mi TOURISM MINISTRY6 km / 3.73 mi

Our apartments

Our 279 apartments ranging from studio to 3 bedrooms are fully equipped with fitted kitchen, contemporary living space, high speed Internet connection, 42" satellite TV, stylish bathroom and laundry facilities.

  • 279 apartments
  • 100% non-smoking hotel
  • 97 family apartments
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • WIFI in your room
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • High speed transmission line
    • Iron in room
    • RJ 45 outlet
    • Microwave in room
    • Shower
    • Bathtub
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
Our apartments fittings
4.4/5 ALL Rating 1,196 reviews

Our guest reviews for
Aparthotel Adagio Abu Dhabi Al Bustan

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 534 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Ma Families - 04/12/2019 Confirmed reviews ALL
« Disappointed »

I booked 2 nights for a family trip and the whole experience was disappointing. 1. The toilet sink plug was stuck twice and when they came to fix it they left the toilet dirty. 2. The Duvet cover was missing from the bed. 3. No tissue boxes. 3. Amenities not provided.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. MA, We were very disappointed to read your experience during your stay here at the Aparthotel Adagio Abu Dhabi Al Bustan, whilst an apology will regrettably not alter the outcome of your experience on this occasion, please believe we do extend it with all sincerity. Rest assured that we will take remedial actions to address observed shortfalls during your stay and to prevent future occurrences. Once again our apologies, and we appreciate the time you took to share your concerns. It is our hope that you will give us the chance to regain your confidence in us Sincerely, Souffian Zaeraoui General Manager

Good V. I. A. Families - 26/11/2019 Confirmed reviews ALL

Room iz good, hotel near bus stop, pool, gym iz good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Z., We very much appreciate your wonderful comments regarding your stay at the Aparthotel Adagio Abu Dhabi Al Bustan. Great to see that you were pleased with our rooms, pool and accessibility to public transportation. Many thanks for your positive feedback, and we look forward to welcoming you again soon. Best regards, Souffian Zaeraoui General Manager

Mario P. Families - 24/11/2019 Confirmed reviews ALL
« Great staff always available to respond to any requests! »

We have been in the Adagio Apart Hotel in Abu Dhabi for over 2 months (from 30 Aug to 17 Nov). The staff have been cordial and available for all our requests. I trust you have a recognition program for recognizing your employees who made our staying a great experience. I particular I would like to mention the cleaning crew who took care of the housekeeping: Hasitha and Priyadarshani. The staff in the pool and the gym has also great as well the receptionist teams. The only thing is that I still do not see in my accord profile the points that should have been credited.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Mario P., We very much appreciate your positive comments regarding your stay at the Aparthotel Adagio Abu Dhabi Al Bustan. Great to see that you were pleased with your stay with us and were impressed by the Housekeeping service. Hashitha and Priyadarshini, the Reception, Recreation teams will surely be beaming at your special mentions. One month Le Club points were credited to your account. An email was sent to you to validate your membership. Many thanks for your kind feedback, and we look forward to welcoming you again in a future stay. Best regards, Souffian Zaeraoui General Manager

Mohamed Business - 21/11/2019 Confirmed reviews ALL

Dirty bed sheetsv

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Mohamed, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Abu Dhabi Al Bustan. I am sorry that your overall experience did not meet your full satisfaction; please allow me to express my sincerest apologies. Please rest assured that we will take the necessary actions to address your comment regarding the bedsheets. Thank you for your comment. It is important to us in our ongoing efforts to satisfy our guests. We look forward to serving you better in a future stay. Sincerely, Souffian Zaeraoui General Manager

Wes Business - 17/11/2019 Confirmed reviews ALL
« Exceptional. »

I lived at the Adagio Al Bustan for 3 years. The facilities, rooms, and people were excellent. The housekeeping and reception personnel treated me like family. Easily one of the best places to stay in Abu Dhabi.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Wes, Thank you for staying at the Aparthotel Adagio Abu Dhabi Al Bustan. We very much appreciate your positive feedback and delighted that you were pleased with our apartments and facilities, as well impressed by our team's hospitality and guest service of the team during your stay. Many thanks for your heartwarming review, and we look forward to having you with us again soon. Best regards, Souffian Zaeraoui General Manager

Mike C. Business - 16/11/2019 Confirmed reviews ALL
« Terrible customer service »

Staying is fine, your attitude to loyal customers is terrible and your management at adagio al Bustan have managed to ensure none of our company staff will use your hotel again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Mike C., Firstly, we would like to thank you for your loyalty to the Aparthotel Adagio Abu Dhabi Al Bustan. We are truly sorry about your disappointment. Our Director of Sales will get back to your regarding your concern. Thank you for your feedback, and it is our hope to regain your confidence in us. Sincerely, Souffian Zaeraoui General Manager

Edzel P. Business - 16/11/2019 Confirmed reviews ALL
« Excellent Stay for my First Time »

Although all the amenities and facilities are great. I find the lingering odour in my room to be somewhat obnoxious but not to the point that I hate it. It's just the carpet can be replaced or steamed cleaned to remove the odor but unfortunately that didn't happen. I really commend the great room service you have. Overall, I'll rate my stay as 9.5. The odour can be really removed and I also chose not to notify the Management about this so it's partially my fault.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Edzel P., Thank you for staying at the Aparthotel Adagio Abu Dhabi Al Bustan. We are glad that you were overall satisfied with your stay and were pleased with our amenities and facilities during your visit. Nevertheless, we have noted your comment on the carpet smell and addressed it with our Housekeeping team for necessary actions. Please accept our sincere apologies for any inconvenience caused. Thank you for your feedback, and we look forward to welcoming you again very soon. Best regards, Souffian Zaeraoui General Manager

Marcus C. Business - 16/11/2019 Confirmed reviews ALL
« Great obliging staff, poor planning »

My profile specifies upper level accommodation. Nothing readily available at check in. poorly equipped kitchen only one very large and one very small pot, no strainer. After previous visit notified now a silver member. After this trip same notification issued suggesting previous credits not carried over.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Marcus c., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Abu Dhabi Al Bustan. I am sorry that your overall experience fell below your expectations; please allow me to express my sincere apologies. Rest assured, we will take the necessary actions to address your comments regarding the kitchen equipment. Kindly be informed that rooms on higher floors are subject to availability upon your arrival. Likewise, your Le Club points have been credited to your account, and you are now a Gold member. Nonetheless, we are glad to note that you were pleased with our team's guest service attitude during your stay. Thank you for your feedback, and we earnestly hope that you will give us the opportunity to serve you better in a future visit. Sincerely, Souffian Zaeraoui General Manager

John Business - 14/11/2019 Confirmed reviews ALL
« Nice apartment living »

Good with good service and amenities

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. John, Thank you for staying at the Aparthotel Adagio Abu Dhabi Al Bustan. We very much appreciate your positive feedback and glad that you were pleased with our apartment features and amenities, as well impressed by our guest services during your stay. Many thanks for your positive comments, and we look forward to welcoming you again soon. Best regards, Souffian Zaeraoui General Manager

A. M. Families - 13/11/2019 Confirmed reviews ALL
« Pleasant Stay »

Its was pleasant stay with family. Its spacious, clean contemporary. Special mention to the hospitality team Cici, Javeed, Jitesh & many other (apologies for forgetting the names). I would recommend to whoever travelling to AbuDhabi

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A. M., Thank you for staying at the Aparthotel Adagio Abu Dhabi Al Bustan. We are delighted that you were overall pleased with your stay and were well impressed by the hospitality and guest service of the team during your visit. The team, especially Sisi, Javed and Jitesh will surely be grateful for your kind compliments and special mentions. Many thanks for your wonderful comments and for recommending us. We look forward to having you with us again soon. Best regards, Souffian Zaeraoui General Manager

Dr J. A. Families - 12/11/2019 Confirmed reviews ALL
« Great service »

It was great.. specially staff were helping . I like the flexibility in terms checking out timing they allow us till 4pm .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dr. J. A. Thank you for staying at the Aparthotel Adagio Abu Dhabi Al Bustan. We very much appreciate your positive feedback, and delighted that you were pleased with your stay and were well impressed by the hospitality and guest service of the team during your visit. Many thanks for your positive feedback, and we look forward to having you with us again soon. Best regards, Souffian Zaeraoui General Manager

Mai Families - 09/11/2019 Confirmed reviews ALL
« Mrs »

It was exciting!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Mai, Thank you for staying at Aparthotel Adagio Abu Dhabi Al Bustan. We very much appreciate your positive feedback and glad that you had an exciting stay with us. Looking forward to welcoming you again in the near future. Best regards, Souffian Zaeraoui General Manager

Family M. Families - 07/11/2019 Confirmed reviews ALL
« Missing the basics »

Good sized apartment in a good location. Disappointing lack of utensils the n the kitchen.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Family m., Thank you for staying at the Aparthotel Adagio Abu Dhabi Al Bustan. We are glad that you were pleased with our location and apartment size during your stay. Nevertheless, we are sorry to learn about the lack of utensils at the kitchen. Please rest assured that necessary actions will be taken to address your comment. Many thanks for your feedback, it is important to us in our ongoing efforts to satisfy our guests. We look forward to welcoming and serving you better on your next visit. Kind regards, Souffian Zaeraoui General Manager

Ahmed Solo - 06/11/2019 Confirmed reviews ALL
« memorable stay »

Great staffs and super clean and neat palce

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ahmed, Thank you for staying at the Adagio Abu Dhabi Al Bustan. We are delighted that you had a memorable stay, and were well impressed by the team's hospitality and guest service during your visit. Thank you for your marvelous comments and we look forward to welcoming you again soon. Best regards, Souffian Zaeraoui General Manager

Jashu P. Families - 06/11/2019 Confirmed reviews ALL
« Rooms were bare without any utensils »

The kitchen had nothing in it, had to ask for everything. Even then we didnt get pans that we needed so we ended up buying at carrefour. Rooms were clean but would have been nice if were decorated a bit. It felt bare.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Jashu P., It is regrettable that we were not able to meet your full satisfaction during your stay, please accept our sincere apologies. Thank you for your valuable feedback, please rest assured that the information you have provided will be used accordingly to enhance our future guests' experiences among us. We earnestly hope that you will give us the opportunity to serve you better at the Adagio Abu Dhabi Al Bustan in the near future. Sincerely, Souffian Zaeraoui General Manager

Anthony M. Couples - 04/11/2019 Confirmed reviews ALL
« Relaxing and convenient location »

We enjoyed the apartment. It was equipped with all amenities for a weekend stay. Use of the Novatel facilities and Soul Sense massage is fantastic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Anthony M., Thank you for your positive feedback following your stay at the Aparthotel Adagio Abu Dhabi Al Bustan. We are delighted that you were pleased with our location, apartment features, shared facilities with Novotel Abu Dhabi Al Bustan as well the Soul Senses Spa during your visit. Many thanks for your wonderful comments, and we look forward to welcoming you back to another relaxing stay. Best regards, Souffian Zaeraoui General Manager

Dolly Families - 01/11/2019 Confirmed reviews ALL
« Happy, friendly staff »

We stayed only one night but we were happy because we we upgraded to executive room .Receptionist Sisi and Tijian are very helpful & friendly. We definitely comeback.The children loves the pool & jacuzzi.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Dolly, Thank you for staying at Aparthotel Adagio Abu Dhabi Al Bustan. We are delighted to see that our apartment features have met your expectations . It is also pleasure to note that you were impressed by the team's hospitality during your visit. Sisi and Tijani will surely be grateful for your special mention and kind compliments. Thank you for your great comments and it will be our pleasure to welcome you back on your return. Best regards, Souffian Zaeraoui General Manager

Shubhangi G. Couples - 30/10/2019 Confirmed reviews ALL
« Exceptional »

Great place to stay.... received such a warm welcome from the people and a beautiful decorated apartment... Shout out to all the lovely people out there Sisi, Javeed, Rania, Prabhat, Kazem & Ahmed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Shubhangi G., Thank you for staying at the Aparthotel Adagio Abu Dhabi Al Bustan. We are happy that you were pleased with our apartment features as well impressed by the hospitality and guest service of the team during your visit. Sisi, Javeed, Rania, Prabhat, Kazem and Ahmed will surely be cheered by your special mentions and kind compliments. Many thanks for your wonderful comments and we look forward to having you with us again soon. Best regards, Souffian Zaeraoui General Manager

Najeeb Families - 29/10/2019 Confirmed reviews ALL
« Amazing staff and roomy apartments »

I have met Kazim Javeed more than ones during my stays and every time they surprise with better service and unlimited support, makes your stay fabulous, thanks a lot team.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Najeeb, Thank you for your marvelous comments following your stay at the Aparthotel Adagio Abu Dhabi Al Bustan. It is great to see that you were pleased with our apartment features and admired the guest service and hospitality extended by our team especially Javed of our Reception. Your kind compliments will serve as an inspiration in our ongoing endeavour to satisfy our guests. Many thanks for your positive feedback, and we look forward to having you with us again soon. Best regards, Souffian Zaeraoui General Manager

Anonymous Families - 28/10/2019 Confirmed reviews ALL
« Javed was great, fabulous apartments and facilities. »

Fantastic

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. K, Thank you for your wonderful comments following your stay at the Aparthotel Adagio Abu Dhabi Al Bustan. We are happy to see that you were pleased with our apartment features and facilities, as well impressed by the hospitality extended by Javed during your stay. I am sure that he will be elated by your kind compliments and special mention. Many thanks for your positive feedback, and we look forward to welcoming you again to another fantastic stay. Best regards, Souffian Zaeraoui General Manager

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