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Aparthotel Adagio Abu Dhabi Al Bustan 4 stars

Customer review rating 4.4/5 1,613 reviews

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Aparthotel Adagio Abu Dhabi Al Bustan
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+ 20 Services

Hotel extras

  • Fully-equipped kitchens

  • Spa and fitness facilities

  • Outdoor swimming pool

  • Free WIFI

  • Private indoor car park

Hotel location

Aparthotel Adagio Abu Dhabi Al Bustan

Shk. Rashid Bin Saeed
Rabdan St
95208
 abu dhabi
united arab emirates

Tel: +97125016444

Fax: (+971)25016333

Check-in from 14h00

Check out up to 12h00

  • AD BUS STATION :  - -

  • By plane

    ABU DHABI At 24km / 14.91 miles

GPS :24.42917, 54.42825

Companies

  • ADNOC 10.0 km / 6.21 mi
  • ETIHAD 15.0 km / 9.32 mi
  • ETISALAT 10.0 km / 6.21 mi
  • HONEYWELL 7.0 km / 4.35 mi
  • INTERIOR MINISTRY 4.0 km / 2.49 mi
  • LABOR MINISTRY 6.0 km / 3.73 mi
  • POLICE HQ 4.0 km / 2.49 mi
  • TOURISM MINISTRY 6.0 km / 3.73 mi

Hotel services

3 breakfasts Non contractual photo

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
Catering services
  • No Restaurant
  • No Bar
  • Breakfast
    • Buffet Additional charge
    • Room service Additional charge
    • Children Additional charge
Meetings/Events
  • No Meeting room
  • Business Center
    • Business center with support staff
    • Business center is wheelchair accessible
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 279 rooms
    • No room for people with reduced mobility
    • 97 family rooms
    • No connecting room
    • 200 non-smoking rooms
    • 14 floors
  • Languages spoken at the hotel
    • Chinese Mandarin
    • Russian
    • Indonesian
    • Arabic
    • French
    • English
  • Laundry / Valet Services
    • Laundromat
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • High speed transmission line
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Porter
    • Porter
  • Desk equipment available
    • Shoe shine machine
  • Currency exchange
    • Currency exchange
Access to property
  • Al Bustan Parking Basement 3
    • On site
    • 388 parking spaces
    • Private
    • Parking opened 24/7
    • Valet parking
Well-being
  • Outdoor Pool
    • Outside
  • InBalance Fitness by Novotel
    • Nearby
Family
  • Services for children
    • Childrens TV Channels

Our accommodation(s)

Our 279 apartments ranging from studio to 3 bedrooms are fully equipped with fitted kitchen, contemporary living space, high speed Internet connection, 42" satellite TV, stylish bathroom and laundry facilities.

Our guest reviews for
Aparthotel Adagio Abu Dhabi Al Bustan

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

1,613 reviews

TripAdvisor Rating 4.5/5

821 reviews

Good stay and sales team not reachable

Customer review rating 3.0/5

Palani Business - 22/10/2021 Confirmed reviews ALL

I was staying for G42. I wanted to contact the sales person to extend my booking. I had to wait 3 days to reach him on phone. He was not giving good enough time to converse. He didn't explain me the offers and packages. We were two and he offered the package with breakfast for one. It was not explained early well to go for two persons breakfast package.

Dear Palani K., It is with great concern that we read your comments about our team, mostly because their service has been praised many times for their professionalism yet genuine friendliness and we assure you that what you described is not the norm for us. We appreciate you taking the time to notify us of your personal experience and rest assured that your review will be discussed with all departmental managers for evaluation and action as needed. Thank you again for making us your choice hotel on this occasion and we look forward to serving you again in the future if chances will be given to us. Sincerely, Reda Zerrouk General Manager

Way beyond my expectations

TripAdvisor rating 5.0/5

kccheah888 Business - 19/10/2021 TripAdvisor review

It’s my first time stay in Abu Dhabi. All the staff was very helpful & friendly. Apartment was specious, well furnished and clean. Special mention to Peter, who received me at the reception. Definitely will be going back again.

Dear Valued Guest, "Thank you for staying at Aparthotel Adagio Abu Dhabi Al Bustan. We very much appreciate your positive feedback and glad that had a comfortable stay. It is also pleasure to note that you were pleased with the team's hospitality during your visit. Thank you for your wonderful comments and it will be our pleasure to welcome you again in the near future. Best regards, Reda Zerrouk General Manager"

Great stay

Customer review rating 5.0/5

Ahmed A. Families - 12/10/2021 Confirmed reviews ALL

The appartment is well clean and Bigg .the receptionist was so kind and respectful her name I believed Rania is so nice she make my stay unforgettable as she helped me with many things about stay and also in Abu Dhabi special thanks to her

Dear Ahmed Obaid Saeed A., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Abu Dhabi Al Bustan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reda Zerrouk General Manager

Good stay

Customer review rating 5.0/5

Pasagaspass S. Friends - 11/10/2021 Confirmed reviews ALL

I would like to say thank u to Loriel assistanting for our reservation Give u especially upgrade Thank u for Santos’s for the housekeeping and bishwa. Assistantig the amenities in the bathroom They are working very hard.

Dear s. P., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Abu Dhabi Al Bustan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reda Zerrouk General Manager
Customer review rating 0.5/5

Nael B. Solo - 11/10/2021 Confirmed reviews ALL

Apart fron Taufik and Darren (the receptionist who left) and the room service guys, every other service has been absolutely awful and a nightmare. Never again at adagio! Considering I've stayed there for 3 years, i have seen how the service is going downhill.. Not worth the money nor the visit

Dear Nael B., We are sorry to hear that you did not enjoy the experience this time in staying Adagio Abu Dhabi Al Bustan to the fullest as we strive to make each visit with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be address and attend to. Once again, many thanks for your help to get to know the points where we can still improve the experiences of the ones that come to visit us and we truly hope to have the opportunity to serve you better in the future if you will give us the chance. Sincerely, Reda Zerrouk General Manager
Customer review rating 2.0/5

Elaine W. Families - 04/10/2021 Confirmed reviews ALL

The apartment we booked was not available on arrival , one of our children had to sleep on a single bed squeezed in with a double there was very little space. The kitchen drain leaked, both showers leaked terribly, the wardrobe door fell off, no one explained how anything worked and what was available, the kitchen was sparsely supplied for a family of four to cook meals etc, the cleaners kept leaving 3 towels when there were 4 of us staying, the front of house staff were not engaging or welcoming (apart from one lady)

Dear Elaine W., We are sorry that the hospitality services of the reception were not as good as your expectations Please be assured that your comments have been directed to the attention of the department concerned to take corrective action to improve. Thank you for your kind feedback. Which will contribute to our continuous efforts to provide high quality service and satisfy our guests. We sincerely hope to give you the opportunity to regain your trust with us. Sincerely, Reda Zerouk General Manager

Thank you

Customer review rating 4.5/5

Adrian Friends - 03/10/2021 Confirmed reviews ALL

I’m so impressed with the customer service and how they deal with their customers. Special thanks to Hicham and Loreal for being so being so friendly and was able to assist us with our needs. I will definitely refer my friends to this hotel. They have spacious rooms and great ambience.

Dear Adrian P., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Abu Dhabi Al Bustan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reda Zerrouk General Manager

Good stay

Customer review rating 4.5/5

Anonymous Friends - 01/10/2021 Confirmed reviews ALL

The size and the quality of the room is worth more than the amount. Very affordable and comfortable. Highly recommended!

Dear Donnalyn C., Thank you for staying at the Aparthotel Adagio Abu Dhabi Al Bustan. We very much appreciate your positive rating and glad that you were overall pleased with your stay. Looking forward to welcoming you again in the near future. Best regards, Reda Zerrouk General Manager

Very Happy with my Stay at Adagio

Customer review rating 4.5/5

Choucfam Families - 28/09/2021 Confirmed reviews ALL

I stayed with my Family in a 2 BR Furnished Apartment and the experience was very satisfactory, service response time was very fast and efficient. Apartment was well equipped and Clean. Well Secured underground Parking was available. Joinery in the Apartment needs attention with maintenance. During our stay we noticed that the sound of the Elevators in the Corridor was a bit loud and we hope that this issue will be fixed soon. Very happy with the access to the SPA and pool facilities at the NOVOTEL which were amazing. We will definitely stay there again.

Dear Hadi C., We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your stay in Adagio Abu Dhabi Al Bustan was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. We want to thank you for the advice on the safety around the swimming pool and passed your comments to our technical service so that they can revise the situation in order to study how this can be improved. Sincerely Reda Zerrouk General Manager

good stay

Customer review rating 4.5/5

Georges E. G. Families - 27/09/2021 Confirmed reviews ALL

I Made the booking in Adagio always when my family visit UAE . service very good, all other facilities available , generally all good . next visit I will book again

Dear George El G., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Abu Dhabi Al Bustan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reda Zerrouk General Manager

Very nice place

Customer review rating 5.0/5

Charlie Friends - 18/09/2021 Confirmed reviews ALL

The place is good the room is so nice neat and very spacious, staff is very accomodating specially with the receptionist jay who always helping me everytime i am there in your hotel with my friends.

Dear Charlie P., "Thank you for staying at Aparthotel Adagio Abu Dhabi Al Bustan. We very much appreciate your positive feedback and glad that had a comfortable stay. It is also pleasure to note that you were pleased with the team's hospitality during your visit. Thank you for your wonderful comments and it will be our pleasure to welcome you again in the near future. Sincerely, Reda Zerrouk General Manager
Customer review rating 5.0/5

Ghia Families - 18/09/2021 Confirmed reviews ALL

staffs are very accommodating and helpful, we are happy during our stay

Dear Ghia b., Thank you for staying at the Aparthotel Adagio Abu Dhabi Al Bustan. We very much appreciate your positive feedback and glad that you were pleased with your stay. It will be our pleasure to welcome you again in the near future. Sincerely, Reda Zerrouk General Manager

Good location

Customer review rating 4.0/5

Badr Business - 12/09/2021 Confirmed reviews ALL

Good location and quite

Dear Badr A., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Abu Dhabi Al Bustan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reda Zerrouk General Manager

Excellent stay

Customer review rating 5.0/5

Samer Families - 25/08/2021 Confirmed reviews ALL

All was perfect

Dear Samer A., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Abu Dhabi Al Bustan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Souffian Zaeraoui General Manager

Very clean and friendly staff. Thank you for your hospitality.

Customer review rating 4.5/5

Judith B. Business - 23/08/2021 Confirmed reviews ALL

Awesome.

Dear Judith Yadan B., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Abu Dhabi Al Bustan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Souffian Zaeraoui General Manager

Good stay at this apartment.

Customer review rating 4.5/5

Ledinia Solo - 18/08/2021 Confirmed reviews ALL

I had a very good stay with Adagio. Javeed, Aadesh, Arun have made it possible. Staff are generous to allowed all my request.

Dear Ledinia C., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Abu Dhabi Al Bustan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Souffian Zaeraoui General Manager

Mixed Reactions- Good place but not for too much expectations

TripAdvisor rating 3.0/5

raajkumar1331 28/12/2020 TripAdvisor review

Very nice location, easy reachability, just outside the city buzzles but well within the city reaches,staff response is medium, in the night no one will answer your phone calls-reception, house keeping, bell service, room service etc..So in emergency situations, it would be scary, Probably they expect us to be self efficient and self sufficient. we stayed in a Studio apartment, our Toilet shutoff was not functioning, some basic needs like iron board, box etc are not kept.. Otherwise warm welcome in the reception, smiling and helpful staff..

Dear Raj Kumar, Thank you for drawing our attention to your feedback. It is really frustrating to see what you have experienced during your stay. Please accept our sincere apologies for the inconvenience it caused. Please be assured that we have taken note of your comments and shared them with relevant departments to take action and avoid future repetition. Your feedback is important to us in our ongoing efforts to improve the quality of our services. Please accept our apologies again, sincerely hope to give us a chance to serve you better in future visit. We look forward to welcoming you again in the near future. Sincerely, Souffian Zaeraoui General Manager

Abu Dhabi Traveller

TripAdvisor rating 5.0/5

Freedom68208409296 14/12/2020 TripAdvisor review

One of the hidden germ of Accor hotel found 😍 Great value for money & quality with excellent customer service Spacious apartments Shout-out to the guy and girl when I checked in also a lady named (Lorry) 👍

Dear Freedom68208409296, Thank you for sharing your feedback regarding your recent stay at the Adagio Abu Dhabi Al Bustan. We are so pleased that your stay was up to your expectations, that you were pleased with the value for money, the guest services, the apartments as well as the teams hospitality, notably Loriel. We hope to welcome you again in the near future. Best Regards, Souffian Zaeraoui General Manager

Superb Hotel

TripAdvisor rating 5.0/5

ElMasri44 Business - 17/11/2020 TripAdvisor review

I’ve been staying there for a month and I have to say that the staff are very friendly specially Lorelle always there for you. The rooms are very clean and comfortable and the hotel is connected to Novotel so you can access the pool and gym which are great. I would highly recommend Aadgio 👍

Dear ElMasri44, Thank you for staying at the Adagio Abu Dhabi Al Bustan. We very much appreciate your positive feedback and delighted that you had a comfortable stay and were pleased with our location, accommodations, cleanliness, facilities and hospitality during your visit. I will make sure to share your kind comments with Loriel and the team. I am sure they will be pleased to know they made your stay memorable. Thank you for your comments and for recommending us. Best Regards, Souffian Zaeraoui General Manager

Nice, neat and spacious for a family

TripAdvisor rating 4.0/5

DubaiDaina 31/08/2020 TripAdvisor review

A bit far from city center but quite place with underground car park. A garden for kids to play. Very spacious flats with a lot of kitchen cupboard space and large bathroom. Stayed at the 1 bedroom apartment which had a 2 bathrooms. Yes i mean 2 standing showers. The staff were also very nice.

Dear DubaiDaina, Thank you for sharing your experience at the Aparthotel Adagio Abu Dhabi Al Bustan here on TripAdvisor. We very much appreciate your positive feedback and glad that you were pleased with our location, garden area, apartments, facilities and team’s hospitality during your stay with us. It will be our pleasure to welcome you again in the near future. Best Regards, Souffian Zaeraoui General Manager

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