Mercure Milano Solari 4 stars

Customer review rating 4.3/5 2,153 reviews

Mercure Milano Solari
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Hotel extras

Online check-in and fast check-out, free WIFI throughout the hotel, free Internet point in the lobby. The Club 1 bar is open 7 days a week from 7am until 2pm and from 6:30pm until 11:30pm. Parking is available in the outdoor parking garage (fee applies).

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 10h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Cash machine
Catering
  • BreakfastPaying
  • 1 bar(s)
  • Room service
Business services
  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Milano Solari

Via Pietro Orseolo 1
20144
milano
italy

Tel: +39025817801

Fax: (+39)02/83242220

Check-in from 15h00

Check out up to 10h00

  • GREEN LINE M2 :  2 SANT AGOSTINO

  • ATM 14 :  14 Via Solari - V.le Coni ZUgna

  • By plane

    MILANO LINATE AEROPORTO At 9.5km / 5.9 miles

  • By plane

    MILANO MALPENSA AEROPORTO At 50km / 31.07 miles

  • By train

    CENTRAL STATION At 6km / 3.73 miles

  • By train

    MILANO NORD CADORNA At 2km / 1.24 miles

GPS :45.456848, 9.168612

Companies

  • 77 AGENCY 0.3 km / 0.19 mi
  • BUILDING ENERGY 1.0 km / 0.62 mi
  • CASTALDI MOURRE 0.3 km / 0.19 mi
  • CHIMIBASE SPA 1.2 km / 0.75 mi
  • DELOITTE AND TOUCHE 1.3 km / 0.81 mi
  • DOXA 1.1 km / 0.68 mi
  • ERMENEGILDO ZEGNA 1.1 km / 0.68 mi
  • FOCTORIT SPA 0.1 km / 0.06 mi
  • GE POWER SPA 1.2 km / 0.75 mi
  • GIORGIO ARMANI 1.3 km / 0.81 mi
  • GRUPPOTRE 0.9 km / 0.56 mi
  • HOGAN 0.0 km / 0.0 mi
  • IMC SPA 0.3 km / 0.19 mi
  • INTESA SAN PAOLO 4.2 km / 2.61 mi
  • INVENTA CPM 1.0 km / 0.62 mi
  • IRI SRL 0.5 km / 0.31 mi
  • LUMEN 0.5 km / 0.31 mi
  • MERCURIO CINEM 1.0 km / 0.62 mi
  • NESTLE 3.4 km / 2.11 mi
  • NESTLE ITALIANA SPA 0.8 km / 0.5 mi
  • RATE A SRL 1.1 km / 0.68 mi
  • RICERFARMA SRL 1.0 km / 0.62 mi
  • SPORTSWEAR COMPANY 1.4 km / 0.87 mi
  • SUPERSTUDIO 1.0 km / 0.62 mi
  • UNICREDIT SPA 7.0 km / 4.35 mi
  • VF ITALIA 3.0 km / 1.86 mi
Companies

Your meetings and events

The Mercure Milano Solari hotel has everything the business traveler requires. Free WIFI and Internet access are available in communal areas so you can work or relax in a warm and welcoming atmosphere.

1 

meeting room

From 1 to 30 

attendees

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Our accommodation(s)

59 perfectly soundproofed contemporary rooms with autonomously controllable A/C and free WIFI. The crowning glory is the Privilege Suite on the 6th floor, which has a terrace with panoramic view and boasts the most modern and exclusive facilities.

Standard Room with 1 single bed (some with bathrooms for people with reduced mobility)

Accessible room
  • Max. number of persons: 1
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Direct dial telephone

Standard Room with 1 three-quarter size bed

  • Max. number of persons: 1
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Direct dial telephone

Standard Room with 1 king-size double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Direct dial telephone

Standard Room with twin beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Direct dial telephone

Executive Room with 1 king-size bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Direct dial telephone
Rooms

Our restaurants and bars

THE CLUB 1

Non contractual photo

Relax and enjoy your favorite aperitif skillfully prepared by our barman in an elegant atmosphere with exemplary service. Our impressive wine list will delight even the most sophisticated palates.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Milano Solari

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,153 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,115 reviews

Good hotel, limited Service

Customer review rating 4.3/5

Mick Solo - 01/09/2020 Confirmed reviews ALL

The hotel is good. The rooms (I booked the apartment) were nice. The apartment is clean and spacious with good beds. There’s no need to book a breakfast since you can order a perfect cappuccino and a croissant around the corner very affordable. “Due to COVID19” (or maybe Due to economically realsons) the service was limited. I’m an All silver member. There was no welcome drink voucher. The room was cleaned once only after really asking for it. (4 night stay) . All fine. I liked to check out late. Since I’m silver, that’s allows me to have that. Usually 2-4 pm. Since I booked a late flight that was my plan. But there was a 10am check out... when I asked I could stretch it to 11... but 10:20am the cleaners start to knock the doors. All “due to Covid”. They should tell this upon booking. All in all, nice hotel. Good location, good clean room.

Very good stay

Customer review rating 4.3/5

Ralitsa Solo - 04/08/2020 Confirmed reviews ALL

I stayed at the hotel for 2 nights and was very happy with the cleanliness, the staff and the check in/out experience. There were specific Covid related procedures included in the instructions in my hotel room which gave me confidence that the hotel is considering the safety of guests and staff seriously.

Dear Mrs. S., We very much appreciate your comments regarding your stay at the Mercure Milano Solari. It is always a pleasure to receive positive feedback. I will share your comments with our team in special with Tatiana . I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alessandro Dobbo Front Office Manager

"Well located" "Very clean" "Professional Staff" "Extra-large Rooms" "Very comfortable Beds"

Customer review rating 4.3/5

Reigo Families - 03/08/2020 Confirmed reviews ALL

Very good location, very clean and very good/friendly staff, extra-large rooms and very comfortable beds

Dear Mr. R., We very much appreciate your comments regarding your stay at the Mercure Milano Solari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tatiana Shift Leader

Good location, terrible service

Customer review rating 4.3/5

Stefan Business - 31/07/2020 Confirmed reviews ALL

Apartment was good located and confortable. Bad communication from front desk on new rules set by the hotels, inside the apartment we have found the trash from previous costumer and last but not least we have been verbally abused by the parking valet. This has been the worse experience in an Accor Hotel

Dear Mr. F., Thank you for taking the time to tell us about your experience at the MERCURE Milano Solari. In particular, we thank you for the nice words about our location and high rating for the WI Fi. I am sorry that your experience did not meet your expectations please, allow me to express my sincerest apologies. About your complaint, I would like to focus some points of your remarks. Concerning the trash that you found in the apartment, our General Manger personally apologized with your husband and accredited 2000 points on your Accor member card. Regarding the inconvenient with the checkout time, I deeply sorry if you did not receive the information from our Reception Staff but let me inform you that the new checkout time is also mentioned in our web site. At least, I regret to read that the valet was not friendly. We will investigate with the owner of the garage. We appreciated that you shared your concerns, and it is our hope that you will give us the chance to regain your trust in the future. Sincerely, Tatiana Shift Leader

Very dissatisfied on service

Customer review rating 4.3/5

Filip Couples - 26/07/2020 Confirmed reviews ALL

It started bad. Receptionist refused upgrade due to unavailability of rooms. I pointed out that they are available on the website, still got a response no availability. I needed to fight for a few minutes until he realised I wouldn't let go a lie. And a miracle there was a possibility of an upgrade. Then I was shocked to get a breakfast box. First of all it was lousy. Second of all why do you say on your website that there is breakfast included?!!! It is not breakfast and it is misleading clients. Even if there is a regulation that no normal breakfast is possible in hotels (which I doubt as restaurants are open) it should be clearly communicated at reservation or just after at the latest - in my country bf is served (even though often just as delivered to the table). Then we got to the room. First thing was to have a shower. And guess what shower head is immediately falling off, water pressure is very poor. Only toiletries in a suite (sic!) was one bath gel and when soap at the bidet. Suite is sold as equipped with a kitchen. What is the use of the kitchen if I found just one plate there? No any other equipment, no cutlery. I received fast check note, so I left cards in the box. But I never received final invoice, specially taking into account that in notes I asked to issue an invoice. So overall it was very bad experience and the worst hotel treatment I had most likely not even this year. Due to that I request a compensation of 6000 points to cover overpayment for breakfast that was not provided, inferior service and lacking room equipment and bathroom state. I also need to warn you that if my request is not met I will file a chargeback request for undelivered service. I also request that you send me an invoice with details I included in my reservation.

Dear Mr. W., We are extremely surprised to read this review from you only after your departure. After my attempt review to your stay it seems that, you booked through our official web site one Executive room. At your arrival as member of ALL - Accor Live Limitless you request an up-grade in a Suite room that due availability was not available. The room that you mentioned in your review is not the Suite room, but a new brand apartment with king Size bed, living room and Kitchen. We made an upgrade giving you our best apartment that I would like to specify is 753 ft² Contemporary design furnishings apartment, with large entrance, kitchen, bathroom with bathtub, free WIFI, TV, laptop safe, tea and coffee making facilities and independent entrance. I am sorry to inform you that in Italy the Breakfast Buffet is not allowed during this emergency. We do provide Breakfast to our Guest, as you written We provide a wide Breakfast Box which contains made in Italy product as bottle of Water, Fruit juice, Classic croissant, Apricot tart, Crackers, cookies, Mini wafer, Extra Orange Jam 20, Cherry extra jam, Organic Acacia Honey, Nutella, BIO rusks, Corn flakes Kellogg', Cutlery. Moreover, we provide Sanitizing wipe sachet. The Breakfast Box can be consume in our Breakfast room where the bartenders prepare espresso coffee served in the tables according to social distancing rules. I deeply sorry to read that you have experienced problems with the shower; we could have fixed it if we would have known. I can assure you that our Reception is always available for any problems. Housekeeping Manager checks every day every single room immediately after the Chambermaids cleans the rooms and of course before Customers arrives, but I will personally double check with the cleaning/maintainers team to verify they are up to standards. Concerning the Kitchen equipment, due the covid19 there is a ministerial order that prohibits equipment not necessary. For this reason, all the Kitchen equipment is available on request if needed. I deeply sorry if you did not receive this information from our Reception Staff. I will investigate with the involve department, checking carefully the issues with our Manager and the Employees you was in contact with during your short stay with us. I understand that this was a different holiday from how we used to, but I can assure you that our smiles, our professionalism, our passion and our care have not changed. We do hope to welcome you back soon trying to regain your trust. Best regards, Alessandro Dobbo Front Office Manager

Average - they could do more...

TripAdvisor rating 4.0/5

setarcos Business - 03/07/2020 TripAdvisor review

Was staying there for 2 nights end of June. Not one of the best Mercures I must say, Bit outdated and not very cozy in terms of rooms, but spotlessly clean. Nice gentleman at checkout was really pleading to review the Hotel in kind of despair that people should come back to Milan, which I'm happily doing. COVID measures are in place in the Hotel and in Restaurants - all good. People disciplined with face masks etc As for the Hotel: If they are such in hope for customers to come I would have expected another kind of check-in experience though. Accor status completley ignored..., not a single 'nice to have you here'... I'm not even talking here about an upgrade that you're normally offered as frequent traveler... (notably in a Hotel that was certainly not very frequented...). If there was not much guests in the past weeks they could have taken a chance to e.g. repair the window in the bedroom which is not closing properly and made it at night rather noisy from the street... Not sure I pick the same place again. Really a bit odd - if my business is really under such a theat as Corona is for the travel industry I woudl really fight for each customer... Not sure Accor thinks that this is needed...

Good stay

Customer review rating 4.3/5

Anonymous Friends - 17/02/2020 Confirmed reviews ALL

Friendly helpful staff. Quiet clean well appointed room

Dear Leo L., We very much appreciate your comments regarding your stay at the Mercure Milano Solari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tatiana Front Office Agent

good

Customer review rating 4.3/5

Anas H. Business - 17/02/2020 Confirmed reviews ALL

good

Dear ANAS H., We very much appreciate your comments regarding your stay at the Mercure Milano Solari. It is always a pleasure to receive positive feedback. With pleasure I see the valutation at all the sfaff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alessandro Dobbo Front Office Manager

great apartment, friendly staff and lovely time

Customer review rating 4.3/5

Steve D. Couples - 07/02/2020 Confirmed reviews ALL

Hi, i stayed with my partner for our anniversary, i really liked the apartment and the location was good near a metro line, which made getting about site seeing easy to do. i found all the staff very good and were always helpful and kind. we enjoyed our stay, the apartment was very clean and each day put back to perfection. thank you.

Dear Steven d., We very much appreciate your comments regarding your stay at the Mercure Milano Solari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tatiana Front Office Agent

Good location and simple touch

Customer review rating 4.3/5

Hicham Y. Solo - 26/01/2020 Confirmed reviews ALL

Nice hotel with valet parking €25 a day valet and you can bring it anytime you want. Nicely situated. Decent breakfast and next to an amazing pizza and Italian restaurant Capuano’s. What one of the best pizza I had and excellent service

Dear Hicham Y., We very much appreciate your comments regarding your stay at the Mercure Milano Solari. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Alessandro Dobbo Front Office Manager h7…

Excellent services

TripAdvisor rating 4.0/5

ramunas_mo Couples - 17/01/2020 TripAdvisor review

We were staying in Mercure Milano Solari several weeks ago for the weekend. We have rented the apartment with sort of “our own” entrance. It was lovely, clean and comfortable. I have especially enjoyed the fact that the whole apartment was white, clean and spacious. I would strongly recommend this accommodation option for everyone who wants a comfortable getaway in Milan. Also, I have left my jumper which was brand new in the apartment and I have realized this only when I got back home to Lithuania. I texted the hotel and they found it, packed it according the instructions that I have sent to them and helped me to get it back. All the staff was super helpful. Especially thanks for Tatiana and her help throughout the process of getting my stuff back across all Europe. Wishing you all the best! 😊

Very nice hotel, just hard to get the room warm in winter

Customer review rating 4.3/5

Kati Solo - 07/01/2020 Confirmed reviews ALL

I stayed for two nights. Receptionist was nice and helpful. Room very nice - just pretty cold from the window in winter (had the heater on 28°C, but it felt like 16°C in parts of the room). Nice breakfast. Bar keeper needed to be called to get a drink.

Dear Katrin F., Bonjour! Selamat Siang! We very much appreciate your comments regarding your stay at the Mercure Milano Solari. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Alessandro Dobbo Front Office Manager h7…

Good overall, but improvements could be made for disabled guests

Customer review rating 4.3/5

Andy K. Couples - 06/01/2020 Confirmed reviews ALL

The hotel was clean and well presented. The staff were friendly and happy to help. I am a wheelchair user and booked a wheelchair accessible room. The room was suitable for my needs with the exception of the toilet. Although there was a handrail on one side of the toilet, there was no handrail mounted on the wall side of the toilet, which made using it very difficult as I need to perform a transfer with nothing to hold on to. It should be simple to install one. On this basis I would not book the hotel again, unless it makes this improvement. I have taken some photos if you wish to contact me to discuss this further. Also, access to the front door of the hotel is using a stairlift, which worked OK but was time-consuming for hotel staff and did not allow me to come and go independently. An alternative access without the need for a lift, especially in an emergency, would be welcome.

Dear Andy K., We very much appreciate your comments regarding your stay at the Mercure Milano Solari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I would like to thank you for sharing your thoughts with us. We are very sorry to read that you had some problem with handrail inside our toilet and of course Im interested to recieve the picture thta yuo done during your stay. As our goal is to deliver a memorable experience, your feedback is very important to us in order to improve our service. If you prefer you can contact me directly at this email address: h7… Thank you again for sharing your experience, and we hope to welcome you again for get your full approval Sincerely, Alessadro Dobbo Front Office Manager

nice ambience , very hommy and clean room and bathroom

Customer review rating 4.3/5

Johan T. Families - 06/01/2020 Confirmed reviews ALL

pretty good location and very suitable for family travel definitely will be back to mercure solari apartment for my next Milan trip !

Dear Johan T., We very much appreciate your comments regarding your stay at the Mercure Milano Solari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alessandro Dobbo Front Office Manager h7…

Good stay

Customer review rating 4.3/5

Eric Couples - 28/12/2019 Confirmed reviews ALL

Check in and check out was smooth. Staff was nice.. breakfast though simple but was pretty good.

Dear Eric Jin Xian W., We very much appreciate your comments regarding your stay at the Mercure Milano Solari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alessandro Dobbo Front Office Manager h7…

Great location and hotel

Customer review rating 4.3/5

Max Couples - 20/12/2019 Confirmed reviews ALL

Second stay in 3 months, really like this hotel

Dear Guest, Greetings from Mercure Milano Solari Hotel 4* and thank you for taking the time to leave us a review. We are thrilled to know that you enjoyed your stay here in our property in the heart of Milan. We look forward to welcoming you back on a future visit! Warm regards, Alessandro Dobbo Front Office Manager h7…

A pleasant stay

Customer review rating 4.3/5

Martin Couples - 17/12/2019 Confirmed reviews ALL

Easy check in. Well equipped room. Helpful staff.

Dear Martin T., We very much appreciate your comments regarding your stay at the Mercure Milano Solari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alessandro Dobbo Front Office Manager h7…
Customer review rating 4.3/5

Tore Solo - 16/12/2019 Confirmed reviews ALL

Everything was made with great customer care

Dear Guest, Greetings from Mercure Milano Solari Hotel 4* and thank you for taking the time to leave us a review. We are thrilled to know that you enjoyed your stay here in our property in the heart of Milan. We look forward to welcoming you back on a future visit! Warm regards, Alessandro Dobbo Front Office Manager h7…

Comfortable and cosy

Customer review rating 4.3/5

G. Solo - 11/12/2019 Confirmed reviews ALL

Nice stay, friendly staff

Dear MARCO G., We very much appreciate your comments regarding your stay at the Mercure Milano Solari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alessandro Dobbo Front Office Manager h7…

Excellent hotel in het centrum

Customer review rating 4.3/5

Maria P. Solo - 06/12/2019 Confirmed reviews ALL

I have enjoyed my stay at the Mercure Solari. Modern comfortable rooms, friedly staff. Location is perfect.

Dear Maria p. L., We very much appreciate your comments regarding your stay at the Mercure Milano Solari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alessandro Dobbo Front Office Manager

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