ibis Kochi City Centre Hotel 3 stars

Customer review rating (ALL Rating) 4.4/5 1,717 reviews

ALLSAFE approved hotel

Information message

ibis Kochi City Centre
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+ 17 Services

Hotel extras

  • The hotel is pet friendly!

  • Longest breakfast from 4am to noon

  • Well-equipped 24/7 fitness centre

  • Meeting space for up to 50 delegates

  • Pay a little more and enjoy room with extra benefits at INR 499.

Hotel location

ibis Kochi City Centre

Padma Junction
M G Road
682035 kochi
india

Fax: (+91)4847137130

Check-in from 14h00

Check out up to 12h00

  • M G ROAD METRO STATION:  M G Road

  • By plane

    COCHIN INTL AIRPORT At 30km / 18 miles - Shuttle paying

  • By train

    ERNAKULAM JUNCTION At 2km / 1 miles

GPS:9.981147, 76.28272

Companies

  • ACC CEMENTS 6.0 km / 3.0 mi
  • BPCL 2.0 km / 1.0 mi
  • CITIBANK 0.0 km / 0.0 mi
  • COCHIN SHIPYARD 3.0 km / 1.0 mi
  • DALMIA CEMENTS 2.0 km / 1.0 mi
  • DP WORLD 5.0 km / 3.0 mi
  • HIGH COURT 3.0 km / 1.0 mi
  • HUL 2.0 km / 1.0 mi
  • IBM 2.0 km / 1.0 mi
  • MALAYALA MANORAMA 4.0 km / 2.0 mi
  • MATHRUBHUMI 1.0 km / 0.0 mi
  • NAVAL COMMAND 5.0 km / 3.0 mi
  • RELIANCE 1.0 km / 0.0 mi
  • SAMSUNG 2.0 km / 1.0 mi
  • ULTRA TECH 2.0 km / 1.0 mi
  • VOLTAS 2.0 km / 1.0 mi
  • YES BANK 2.0 km / 1.0 mi

Hotel services

Check-in from - Check out up to

In summary
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Meeting rooms

SPICE IT

Indulge in simple, authentic flavours with a twist! Enjoy family celebrations, social gatherings or just unwind with your crew over a drink & quirky selection of bar bites at the bar next door, all within your reach.

Your meetings and events

The hotel has two meeting rooms with contemporary ambiance and modern audio-visual equipment.

Room descriptions and layouts

meeting rooms

From 1 to 50 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Flipchart

  • Videoconferencing

  • Screen

  • Audio and video equipment

  • Podium

  • Day light

  • WIFI access

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

  • Slide projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Your sleep is our priority in our 115 modern, soundproof rooms with big fluffy pillows, super-soft duvet and high-tech mattresses that align with the density points of your body. The new Sweet Bed by ibis is difficult to leave!

Our guest reviews for
ibis Kochi City Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

1,717 reviews

TripAdvisor Rating 4.5/5

342 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Well located

Customer review rating 4.0/5

Shubhi Business - 29/11/2021 Confirmed reviews ALL

Hotel location is good but somewhere the room size is small. Otherwise everything is fine .

Dear Shubhi S., We very much appreciate your comments regarding your stay at the ibis Kochi City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sita Lekshmi General Manager

Well located

Customer review rating 3.5/5

Nanda K. Families - 28/11/2021 Confirmed reviews ALL

Overall satisfactory. Breakfast was excellent.

Dear Pallikkara Gopalan N., We very much appreciate your comments regarding your stay at the ibis Kochi City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sita Lekshmi General Manager

ITS VERY WELL LOCATED , ITS VERY GOOD STAY

Customer review rating 3.5/5

Senthil S. Business - 28/11/2021 Confirmed reviews ALL

VERY GOOD BREAK FAST , VERY GOOD ATTENDIVE STAFF, ONLY THING I FELT BAD IS THE ROOM IS VERY SMALL. I HAVE BEEN TO IBIS HOTELS ABROAD.

Dear senthil s., We very much appreciate your comments regarding your stay at the ibis Kochi City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sita Lekshmi General Manager

Location

Customer review rating 4.0/5

Mariyam F. Families - 27/11/2021 Confirmed reviews ALL

Check in and check out was smooth. Staff was very friendly. Location was perfect. Walking distance to every where. Rooms are cleaned.. Only problem was they put 1 water bottle and 1 coffee sachet to my room when we were 2 people. Everything else was perfect. If i visit to kochin next time also i will stay in ibis.

Dear Mariyam F., We very much appreciate your comments regarding your stay at the ibis Kochi City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sita Lekshmi General Manager

Good stay

Customer review rating 4.5/5

Sunilkumar A. Families - 25/11/2021 Confirmed reviews ALL

Really awesome location. We placed buffet breakfast...

Dear Sunil Kumar A., We very much appreciate your comments regarding your stay at the ibis Kochi City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sita Lekshmi General Manager

Location Good But stay was poor

Customer review rating 1.5/5

Abu R. Families - 23/11/2021 Confirmed reviews ALL

The was not spacious. It feels like a kennel. Just had a cot and it occupied the complete room. The restroom was very small and it is like train toilet. The location is good. Breakfast was quite okay. Staffs were also okay.

Clean stay but small room & average breakfast

Customer review rating 3.5/5

Sreeraj Couples - 23/11/2021 Confirmed reviews ALL

Hotel location is good. Room & bathroom were clean. Staff behaviour was polite. Room size is small & breakfast was average.

Dear Sreeraj R., We very much appreciate your comments regarding your stay at the ibis Kochi City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sita Lekshmi General Manager

Good but could have been better

Customer review rating 3.5/5

Agniswar R. Friends - 23/11/2021 Confirmed reviews ALL

Food was excellent but the problem was with maintenance of rooms.Rooms need to be maintained and as cracks on walls can be seen.Even washroom needs proper ventilation.Instead of providing separate soaps for handwash it is better to provide dispenser with handwash .Also in amenities please add comb and a moisturiser as well. But your restaurant staff is amazing specially Subin, Prince,Donbok, Libin.But your front desk staff needs to be more professional

Dear Agniswar R., We very much appreciate your comments regarding your stay at the ibis Kochi City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sita Lekshmi General Manager

Well located

Customer review rating 4.5/5

Shakur S. Couples - 22/11/2021 Confirmed reviews ALL

As we have only one night stay , didn’t get an opportunity to taste the food.

Dear A Shakur S., We very much appreciate your comments regarding your stay at the ibis Kochi City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sita Lekshmi General Manager

Only it is good to stay

Customer review rating 1.5/5

Thomaskutty Couples - 20/11/2021 Confirmed reviews ALL

The hotel is not provided with any pay channel as entertainment, on13/11/21 there was no cleaning services, no drinking water provided, even corridors found filthy, locker doesn’t have battery. Hotel is only mean for charges. Even desk staff were mute.

Dear Thomaskutty C., Thank you for taking the time to tell us about your experience at the ibis Kochi City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sita Lekshmi General Manager
Customer review rating 1.0/5

Muhammed K. Couples - 20/11/2021 Confirmed reviews ALL

Cochin ibis staff was not friendly. Especially security staff and receptionist. Corridor looks very dirty but room very cleaned

Dear Muhammed K., Thank you for taking the time to tell us about your experience at the ibis Kochi City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sita Lekshmi General Manager

Room is so small size

Customer review rating 1.0/5

Nilesh S. Families - 18/11/2021 Confirmed reviews ALL

Online room picture is different

Dear Nilesh Ramesh S., Thank you for taking the time to tell us about your experience at the ibis Kochi City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sita Lekshmi General Manager

Well located

Customer review rating 3.5/5

M..saseendran Families - 17/11/2021 Confirmed reviews ALL

Satisfied. Linen not changed for 2nd day.

Dear Saseendran M., We very much appreciate your comments regarding your stay at the ibis Kochi City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sita Lekshmi General Manager

Nice Stay, Good Staff

Customer review rating 5.0/5

Atul S. Families - 16/11/2021 Confirmed reviews ALL

Excellent Staff/Good experience & overall very much satisfied. Good Luck!!!!

Dear Athul s., We very much appreciate your comments regarding your stay at the ibis Kochi City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sita Lekshmi General Manager

Well located within City

Customer review rating 4.0/5

Manoj Families - 15/11/2021 Confirmed reviews ALL

It was a pleasant stay at the main area of the city. Most of the primary locations are within 4 to 5kms range. Clean and hygienic rooms, thanks for your service

Dear Manoj K., We very much appreciate your comments regarding your stay at the ibis Kochi City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sita Lekshmi General Manager

Worst experience

Customer review rating 1.5/5

Aman Business - 14/11/2021 Confirmed reviews ALL

Worst experience I’ve ever had. I asked for juice in breakfast and they said sir it’s chargeable. No social distancing.

Dear Aman B., Thank you for taking the time to tell us about your experience at the ibis Kochi City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sita Lekshmi General Manager

Excellent stay

TripAdvisor rating 4.0/5

csd2435 14/11/2021 TripAdvisor review

Was there for a short stay.. loved the excellent location in heart of the city.. mg road metro station is just around.. good room.. courteous staff.. thorough professionals. Breakfast was sumptuous. Keep up the good work guys. Cheers

Un Trained staff.

TripAdvisor rating 1.0/5

arshadhussain77 Business - 20/08/2021 TripAdvisor review

Filthy breakfast, the quality of break fast served was very bad. staff at the reception looked like security guards, untrained and unpleasant, not flexible even you ask any help their answer would be I need to check, for anything I need to check, I can't, I don't know, these kind of answers are unacceptable.

Dear Guest, Thank you for taking the time to tell us about your experience at ibis Kochi City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sita Lekshmi General Manager

Rooms are average ...

TripAdvisor rating 3.0/5

bijucgeorge Business - 04/02/2021 TripAdvisor review

Hotel need to have some more Malayalam Channels like Flowers TV. I have asked the customer service to add the channel, but they are not helpful. Sports channels are very few... Rooms are OK. though location is very good..however if we look out of the window, you can see only concrete buildings..No good scenery..Value for money is average....

Dear Guest, Thank you for taking the time to tell us about your experience at ibis Kochi City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sita Lekshmi General Manager

👍🏼 Great place to overnight

TripAdvisor rating 4.0/5

jessicagK2326AY Friends getaway - 04/01/2020 TripAdvisor review

The hotel is very centrally located. Staff were very helpful in accommodating our needs. The bed was very comfy and just what we wanted. The room itself was a nice size. This is probably one of the better ibis hotels we stayed at.

Dear Jessica, Thank you for choosing to stay with us and sharing your appreciative feedback! I am glad to learn that you had a memorable stay at the hotel. I look forward to welcoming you again at Ibis Kochi City Centre to experience bespoke services and unmatched hospitality. Sincerely, Ajit Jose General Manager

Our most recent 20 reviews

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