ibis Kochi City Centre

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ibis Kochi City Centre 3 stars

Customer review rating (ALL Rating) 4.3/5 474 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • The hotel is pet friendly!

  • Longest breakfast from 4am to noon

  • Well-equipped 24/7 fitness centre

  • Meeting space for up to 50 delegates

  • Pay a little more and enjoy room with extra benefits at INR 499.

Hotel location

ibis Kochi City Centre

Padma Junction, M G Road
682035 KOCHI
India

  • M G ROAD METRO STATION:  M G Road

  • By plane

    COCHIN INTL AIRPORT At 30km / 18 miles - Shuttle paying

  • By train

    ERNAKULAM JUNCTION At 2km / 1 miles

GPS:9.981147, 76.28272

Companies

  • ACC CEMENTS 6 km / 3 mi
  • BPCL 2 km / 1 mi
  • CITIBANK 0 km / 0 mi
  • COCHIN SHIPYARD 3 km / 1 mi
  • DALMIA CEMENTS 2 km / 1 mi
  • DP WORLD 5 km / 3 mi
  • HIGH COURT 3 km / 1 mi
  • HUL 2 km / 1 mi
  • IBM 2 km / 1 mi
  • MALAYALA MANORAMA 4 km / 2 mi
  • MATHRUBHUMI 1 km / 0 mi
  • NAVAL COMMAND 5 km / 3 mi
  • RELIANCE 1 km / 0 mi
  • SAMSUNG 2 km / 1 mi
  • ULTRA TECH 2 km / 1 mi
  • VOLTAS 2 km / 1 mi
  • YES BANK 2 km / 1 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

SPICE IT

Indulge in simple, authentic flavours with a twist! Enjoy family celebrations, social gatherings or just unwind with your crew over a drink & quirky selection of bar bites at the bar next door, all within your reach.

Your meetings and events

The hotel has two meeting rooms with contemporary ambiance and modern audio-visual equipment.

Room descriptions and layouts

meeting rooms

From 1 to 50 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

Your sleep is our priority in our 115 modern, soundproof rooms with big fluffy pillows, super-soft duvet and high-tech mattresses that align with the density points of your body. The new Sweet Bed by ibis is difficult to leave!

Our guest reviews

Our guest reviews for
ibis Kochi City Centre

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  474 reviews

TripAdvisor Rating  4.5/5  350 reviews

Good hospitality by restaurant staff

Customer review rating 5.0/5

Vipul J. Business - Confirmed reviews ALL

Happy to serve us food even at midnight while we checked in…

Pathetic Experience

Customer review rating 0.5/5

Abhijeet P. Business - Confirmed reviews ALL

Call me on 98…

Dear Abhijeet P., Thank you for taking the time to tell us about your experience at the ibis Kochi City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elgish Andrews General Manager, ibis Kochi City Center

Value for money

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

Good staff service

Dear Mr.Abhiraj V., We very much appreciate your comments regarding your stay at the ibis Kochi City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elgish Andrews, General Manager, ibis Kochi City Center

Very bad rooms and bad breakfast

Customer review rating 0.5/5

Jai Business - Confirmed reviews ALL

Room was very small n cramped bathrooms were tiny breakfast was really messy to bad

Dear Mr.Jairaj, Thank you for taking the time to tell us about your experience at the ibis Kochi City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elgish Andrews, General Manager, ibis Kochi City Center

pathetic stay

Customer review rating 0.5/5

Lakshmi M. Friends - Confirmed reviews ALL

i booked this place as i had already stayed during my corporate stay.. but this time overall experience was pathetic.

Dear Lakshmi m., Thank you for taking the time to tell us about your experience at the ibis Kochi City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elgish Andrews, General Manager, Ibis Kochi City Center

Moderate experience

Customer review rating 3.5/5

Nir Families - Confirmed reviews ALL

The room was not exactly ready for two persons. The matress is too soft. After cleaning the room, again it was not for two persons.

Dear Nir L., We very much appreciate your comments regarding your stay at the ibis Kochi City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Elgish Andrews General Manager, Ibis Kochi City Center

Excellent stay

Customer review rating 5.0/5

Deepak K. Couples - Confirmed reviews ALL

Ibis is always special for me whenever I stay I get full statisfaction here , always my 1st preference

Dear Deepak k., We very much appreciate your comments regarding your stay at the ibis Kochi City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elgish Andrews, General Manager, Ibis Kochi City Center

Customer review rating 0.5/5

Akhilesh A. Business - Confirmed reviews ALL

The room service is very bad Also the receptionist informed that she will mail the bill on my email address. I am yet to receive same

Dear Akhilesh A., Thank you for taking the time to tell us about your experience at the ibis Kochi City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elgish Andrews, General Manager, Ibis Kochi City Center

Well located, Neat

Customer review rating 4.0/5

Hary C. Business - Confirmed reviews ALL

Sudden trip, gave a call luckily got the room, thanks

Dear Hary C., We very much appreciate your comments regarding your stay at the ibis Kochi City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elgish Andrews General Manager, Ibis Kochi City Center

Good Stay

Customer review rating 4.0/5

Nandu R. Couples - Confirmed reviews ALL

I was satisfied with my stay at Ibis. The bedsheets weren't clean but the service was prompt in getting fresh sheets. The TV wasn't working all day. I asked for a bottle of water during night but never got it. Just a small hiccup in otherwise lovely stay.

Dear Nandu R., We very much appreciate your comments regarding your stay at the ibis Kochi City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elgish Andrews General Manager, Ibis Kochi City Center

Good location for easy access

Customer review rating 4.5/5

Joby G. Business - Confirmed reviews ALL

Good service. Happy with the stay.

Dear Mr.Joby G., We very much appreciate your comments regarding your stay at the ibis Kochi City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elgish Andrews General Manager, Ibis Kochi City

Classy

Customer review rating 5.0/5

Arun S. Solo - Confirmed reviews ALL

Good stay! Loving staffs, overall happy

Dear Arun Surendren N., We very much appreciate your comments regarding your stay at the ibis Kochi City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elgish Andrews General Manager, Ibis Kochi City Center

Good location, small rooms

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Hotel is right in the center of City with lots of places to shop and eat in vicinity. Location is this hotel's major positive. Rooms are kind of compact, bathroom was small too, no toiletries (bummer), parking available, in-room dining was alright - limited options but good food. Overall good stay at perfect location, room experience can be improved by providing basic toiletries.

Dear Mr.Mansoor A., We very much appreciate your comments regarding your stay at the ibis Kochi City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elgish Andrews, General Manager, Ibis Kochi City Center

Located in center of the city

Customer review rating 4.5/5

K S. P. T. Business - Confirmed reviews ALL

It was nice

Dear Sobhan Pavan T. K., We very much appreciate your comments regarding your stay at the ibis Kochi City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elgish Andrews General Manager , Ibis Kochi City Center

Worst life experience

Customer review rating 0.5/5

Navin K. Business - Confirmed reviews ALL

The worst experience in hospitality industry ever. Pathetic rooms, Extremely poor service, Tasteless pathetic food.

Dear Navin K., Thank you for taking the time to tell us about your experience at the ibis Kochi City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elgish Andrews, General Manager

Good Job

Customer review rating 5.0/5

Sabari Families - Confirmed reviews ALL

Good Job

Dear Sabarimohan K., We very much appreciate your comments regarding your stay at the ibis Kochi City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elgish Andrews General Manager , Ibis Kochi City Center

Excellent stay

TripAdvisor rating 4.0/5

csd2435 TripAdvisor review

Was there for a short stay.. loved the excellent location in heart of the city.. mg road metro station is just around.. good room.. courteous staff.. thorough professionals. Breakfast was sumptuous. Keep up the good work guys. Cheers

Un Trained staff.

TripAdvisor rating 1.0/5

arshadhussain77 Business - TripAdvisor review

Filthy breakfast, the quality of break fast served was very bad. staff at the reception looked like security guards, untrained and unpleasant, not flexible even you ask any help their answer would be I need to check, for anything I need to check, I can't, I don't know, these kind of answers are unacceptable.

Dear Guest, Thank you for taking the time to tell us about your experience at ibis Kochi City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sita Lekshmi General Manager

Rooms are average ...

TripAdvisor rating 3.0/5

bijucgeorge Business - TripAdvisor review

Hotel need to have some more Malayalam Channels like Flowers TV. I have asked the customer service to add the channel, but they are not helpful. Sports channels are very few... Rooms are OK. though location is very good..however if we look out of the window, you can see only concrete buildings..No good scenery..Value for money is average....

Dear Guest, Thank you for taking the time to tell us about your experience at ibis Kochi City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sita Lekshmi General Manager

👍🏼 Great place to overnight

TripAdvisor rating 4.0/5

jessicagK2326AY Friends getaway - TripAdvisor review

The hotel is very centrally located. Staff were very helpful in accommodating our needs. The bed was very comfy and just what we wanted. The room itself was a nice size. This is probably one of the better ibis hotels we stayed at.

Dear Jessica, Thank you for choosing to stay with us and sharing your appreciative feedback! I am glad to learn that you had a memorable stay at the hotel. I look forward to welcoming you again at Ibis Kochi City Centre to experience bespoke services and unmatched hospitality. Sincerely, Ajit Jose General Manager

Our most recent 20 reviews

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