Novotel London Blackfriars

Novotel London Blackfriars 4 stars

Customer review rating (ALL Rating) 4.4/5 1,373 reviews

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Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • 15-minute walk to St. Paul's, Tate Modern and the London Eye

  • Southbank location, perfect for culture and dining venues

  • Fully equipped meeting rooms and free Wi-Fi. 182 modern guest rooms and 10 disabled accessible

  • Indoor heated swimming pool, sauna and fitness centre

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel London Blackfriars

46 Blackfriars Road
SE1 8NZ LONDON
United Kingdom

GPS:51.505157, -0.104709

Telephone +44 20 7660 0834

Fax +44 20 7633 2650

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

JAMBOREE FOODFEST & BAR

Take your taste buds on a flavour journey with the Jamboree Foodfest menu. Take on the Raging Bull, dance with The Jerk or have a fling with the Morris Major. Enjoy a laid-back vibe

Your meetings and events

Our experience in hosting meetings and events means that we can offer the perfect venue to suit your business requirements. All rooms come complete with state-of-the-art equipment and our team are on hand to ensure your event is a successful one. successful one. Friars 3: 30 sqm with natural daylight and fully equipped: LCD projector/screen, flipchart, Bose sound system, stationary box - Theatre 15 - U-shape 12 - Boardroom 16 - Classroom 8 - banquet 0

Room descriptions and layouts

8 

meeting rooms

From 1 to 100 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

The hotel is fully equipped with new-generation Novotel rooms. 100% innovation: a glass screen, which becomes transparent or opaque at the touch of a button, separates the room from the bathroom. Novotel offers you eco-friendly welcome products.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,373 reviews

TripAdvisor Rating  4.5/5  3,380 reviews

Going downhill

TripAdvisor rating 3.0/5

MacklinHerefordshire Business - TripAdvisor review

I’ve stayed at this hotel around 10 times ever since it opened in 2012, and I’ve had great experiences until now. Since the pandemic it really feels like the service has gone downhill. Firstly, on check in I was asked to pay the full balance in advance. I’m an Accor Diamond member, and the hotel already has my card on file! This meant that no account was opened for me and I had to pay for the restaurant separately. The receptionist was not particularly friendly or helpful either. I was lucky enough to be upgraded to an executive room on the 12th floor on account of my status. The room has a balcony with incredible views, but apart from this it’s now starting to look tired which is a shame. Small details were missed: Toiletries upside down, water thrown in fridge. Although not major things in themselves, they represent a lack of care and attention. This could be a great hotel again - Needs a light refurb and a leader who can help it get its mojo back.

Dont go

TripAdvisor rating 1.0/5

ConnHe Couples - TripAdvisor review

We saved up to have a great weekend in London and booked Novotel following the great recommendations. It was not worth it. Just one of unfortunately many examples: I had tried to talk to them at the middle of our stay that no one had come to clean our room and the lady at the reception asked whether I was sure whether no one had come to clean our room over the past 2 days. I do not know whether she truly felt it is possible someone had come yet made such a little difference that I would not have noticed them being there... Save your money for a hotel that truly is interested in hosting you.

Dear ConnHe, Thank you for taking the time to tell us about your experience at the Novotel London Blackfriars. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alberto Biollino Assistant Front Office Manager

Well located, room a little tired, staff helpful

Customer review rating 3.5/5

Chris P. Families - Confirmed reviews ALL

Overnight stay with family on trip to London. Late checking in, as room wasn’t available until nearly 4pm, but was offered complimentary drinks. Staff were pleasant and service was good, but room was a little tired. Overall it was a good stay and fair value for money.

Dear Chris P., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Calina Lang

Not worth the price

Customer review rating 1.5/5

Martin Couples - Confirmed reviews ALL

This is not a 4 star hotel. To start with, the cleanliness of the room is very poor. You always have to claim because they do not leave towels or toilet paper or tissues. Besides that, they don't clean well. The wifi in the hotel barely works. It is very slow. Breakfast is ok, but there is no one to deal with missing items or when the coffee maker runs out of milk or water. In general, the attention is good, but there are some people who always have an "angry" face.

Dear Martin Esteban T., Thank you for taking the time to tell us about your experience at the Novotel London Blackfriars. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Calina Lang

Great stay

Customer review rating 5.0/5

Lizzy Business - Confirmed reviews ALL

I was in London for a course and the stay at Novotel was great. Francisco was really helpful in arranging an additional night to allow for travel, during my stay all the staff were lovely, room was spacious/clean/modern, pool area great and all the food was really good. The venue were very accommodating of my diabetes.

Dear Elizabeth Z., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alberto Biollino Assistant Front Office Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 848 reviews 9.7/10 Location
  • 1,236 reviews 7.4/10 Room
  • 1,267 reviews 8.2/10 Service
  • 15 reviews 7.4/10 WiFi
  • 632 reviews 7.7/10 Breakfast
  • 565 reviews 6.4/10 Cleanliness
  • 514 reviews 7.3/10 Pool
  • 206 reviews 8.8/10 Vibe

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