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Novotel London Blackfriars Hotel 4 stars

Customer review rating 4.5/5 13,735 reviews

ALLSAFE approved hotel

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Novotel London Blackfriars
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+ 19 Services

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • 15-minute walk to St. Paul's, Tate Modern and the London Eye

  • Southbank location, perfect for culture and dining venues

  • Fully equipped meeting rooms and free Wi-Fi. 182 modern guest rooms and 10 disabled accessible

  • Indoor heated swimming pool, sauna and fitness centre

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel London Blackfriars

46 Blackfriars Road
SE1 8NZ london
united kingdom

Tel: +442076600834

Fax: (+44)2076332650

Check-in from 15h00

Check out up to 12h00

  • LONDON BLACKFRIARS :  CIRCLE& DISTRICT BLACKFRIARS

  • SOUTHWARK STATION :  JUBILEE SOUTHWARK

  • By plane

    LONDON HEATHROW At 30.1km / 18.7 miles

  • By train

    LONDON BLACKFRIARS At 0.8km / 0.5 miles

  • By train

    LONDON WATERLOO At 0km / 0 miles

GPS :51.505157, -0.104709

Exhibition and convention centre

  • EXCEL CENTRE 10.62 km / 6.6 mi
  • QUEEN ELISABETH II 2.0 km / 1.0 mi

Hotel services

JAMBOREE FOODFEST & BAR

Take your taste buds on a flavour journey with the Jamboree Foodfest menu. Take on the Raging Bull, dance with The Jerk or have a fling with the Morris Major. Enjoy a laid-back vibe

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Buffet Additional charge
    • Room service Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 7 Meeting rooms
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 182 rooms
    • 10 rooms for people with reduced mobility
    • No family room
    • 33 connecting rooms
    • 182 non-smoking rooms
    • 13 floors
  • Languages spoken at the hotel
    • Japanese
    • Swedish
    • Portuguese
    • Polish
    • Italian
    • French
    • Spanish
    • English
    • Turkish
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • High speed transmission line
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
    • Express check-in
  • Desk equipment available
    • Shoe shine machine
  • Currency exchange
    • Currency exchange
Well-being
  • InBalance By Novotel
    • Covered
    • On site
  • InBalance By Novotel
    • On site
    • Sauna room
Family
  • Services for children
    • Childrens TV Channels

Your meetings and events

Our experience in hosting meetings and events means that we can offer the perfect venue to suit your business requirements. All rooms come complete with state-of-the-art equipment and our team are on hand to ensure your event is a successful one.successful one.Friars 3: 30 sqm with natural daylight and fully equipped: LCD projector/screen, flipchart, Bose sound system, stationary box - Theatre 15 - U-shape 12 - Boardroom 16 - Classroom 8 - banquet 0

Room descriptions and layouts

8 

meeting rooms

From 1 to 100 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel

  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Flipchart

  • Meeting room

  • Audio and video equipment

  • Day light

  • WIFI access

  • Video equipment

  • Syndicate rooms

  • Overhead projector

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

The hotel is fully equipped with new-generation Novotel rooms. 100% innovation: a glass screen, which becomes transparent or opaque at the touch of a button, separates the room from the bathroom. Novotel offers you eco-friendly welcome products.

Our guest reviews for
Novotel London Blackfriars

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

13,735 reviews

TripAdvisor Rating 4.5/5

3,290 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Nice stay

Customer review rating 4.0/5

Michael K. Couples - 18/10/2021 Confirmed reviews ALL

Good customer service, clean and tidy rooms, well located - short walk to the Thames and tourist attractions.

Dear Michael K., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alberto Biollino Guest Services Manager

Good nights rest, will definitely be back

Customer review rating 5.0/5

Douglas Families - 18/10/2021 Confirmed reviews ALL

This was only an overnight stay before a weekend in London. Check in was swift and simple. The room was to the standard expected. The only thing that was out of place was the lack of still water.

Dear Douglas M., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alberto Biollino Guest Services Manager

Disappointed 100%

TripAdvisor rating 1.0/5

AliciaF1211 18/10/2021 TripAdvisor review

I went to spend a romantic weekend with my partner and I paid £35 to have some romanticism in the bedroom and we had 2 balloons few rose petals and a piece of cheesecake, no even 2...but is alright. Then the fridge didn't work,just water ,no mini bar, safety box also didn't work so they send the maintenance guy to open it but fridge all weekend broken. Next morning again maintenance guy because safety box didn't open now! When we came back in the evening our surprise was the room wasn't clean and also we discovered tv also didn't work!! The ingeniere came and couldn't fix because was a long term problem...that was the cherry on the cake... nothing worked and after few discussions with the manager didn't even offered a room upgrade they would refund 50%... still ridiculous the way this big chain deals with it. We were paying more than £400 for 2 night and was awful no even body lotion in the toilet. The manager actitud was so inappropriate and ridiculous like if was our fault the things didn't work in that room. We couldn't even use the pool because is so small and with covid you need slot of time to go. We will never go back, definitely not a 4* hotel

Amazing view

Customer review rating 5.0/5

Ruth Business - 17/10/2021 Confirmed reviews ALL

It was a short stay originally planned for 2 nights but had to change to 1 night and the hotel was very accommodating about this change. The room was clean and comfortable on the 12th floor with an amazing view over London. Breakfast was good and were able to accommodate for gluten free with cereal and some of the cooked breakfast too.

Dear Ruth G., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alberto Biollino Guest Services Manager

Well located

Customer review rating 4.5/5

Loretta W. Couples - 16/10/2021 Confirmed reviews ALL

Clean and comfortable. Great to be upgraded to executive room. Great bathroom. A stroll out to Borough market for breakfast before a civilised checkout at 12

Dear Loretta W., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alberto Biollino Guest Service Manager

Well located

Customer review rating 4.5/5

Amamda Couples - 16/10/2021 Confirmed reviews ALL

Room was lovely and spacious. Enjoyed the pool and sauna

Dear Amanda M., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alberto Biollino Guest Service Manager

WELL LOCATED

Customer review rating 4.0/5

Michelle Families - 16/10/2021 Confirmed reviews ALL

3 day visit

Dear Michelle M., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alberto Biollino Guest Service Manager

Nice place to stay

Customer review rating 5.0/5

Hilary P. Families - 14/10/2021 Confirmed reviews ALL

We were in London for a family birthday and we had such a brilliant stay at Novotel Blackfriars.

Dear Hilary P., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alberto Biollino Guest Services Manager
Customer review rating 5.0/5

Linda Couples - 11/10/2021 Confirmed reviews ALL

Very nice room clean just what we expected , great overnight stay

Dear Linda B., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alberto Biollino Guest Services Manager

Could have been better

Customer review rating 3.0/5

A.k Couples - 10/10/2021 Confirmed reviews ALL

Would not come back to this hotel

Dear Ashley K., Thank you for taking the time to tell us about your experience at the Novotel London Blackfriars. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alberto Biollino Guest Services Manager

Good Stay

Customer review rating 3.5/5

Fiona Couples - 10/10/2021 Confirmed reviews ALL

Good and convenient stay the night before running the marathon. Only problem was a room near us blasting music at 2am, when speaking to reception in the morning they said a room had ordered wine back to the room.

Dear Fiona W., Thank you for taking the time to tell us about your experience at the Novotel London Blackfriars. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alberto Biollino Guest Services Manager

Lost its charm

Customer review rating 2.5/5

Jonathan M. Families - 10/10/2021 Confirmed reviews ALL

I stayed in this hotel about 5 yrs ago, I couldn’t have praised it highly enough. This time I found the experience totally polar opposite. Check in was a shambles , a lot of the hotel is now “tired”. Granted we are in a covid age but the whole hotel has become extremely unwelcoming and clinical. The room rates are ridiculously overpriced and just for good measure we paid over £800 for three nights and this didn’t even include breakfast. We purchased breakfast one morning and while it was enjoyable again the whole breakfast experience has lost it’s zip. But to save the best part to last on arrival we were told the room would not be serviced which is fair enough in this time of covid but we arrived home each day to find the room was partly made up and discovered on returning home that a number of items we had purchased while In London we’re missing from our luggage. I’m genuinely not sure if these were stolen or mistakenly put in bin. I am still awaiting further correspondence from Hajer Ben Aleya on this matter. After our first trip to this hotel I went out of my way to return. That certainly would not be the case on my return to London based on this trip.

Dear Jonnathan M., Thank you for taking the time to tell us about your experience at the Novotel London Blackfriars. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I believe our Front Office Manager Hajer was in touch with you directly in regards of your inquiry about the items, so please refer to the latest email conversation. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alberto Biollino Guest services Manager

Great stay

Customer review rating 4.5/5

Matthew H. Families - 09/10/2021 Confirmed reviews ALL

Spent a lovely long weekend at Novotel Blackfriars. The reception staff were very friendly, as were the staff who worked in the breakfast room. The swimming pool was clean and a good temperature, just a shame the lockers in the changing room didn’t lock. The bedroom was fairly spacious and quiet and a comfortable cot for our baby. The breakfast had a lot of variety and good hot food, as well as more continental options. Overall a great stay.

Dear Matthew H., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alberto Biollino Guest Services Manager

Staff go above and beyond

Customer review rating 5.0/5

Anonymous Business - 07/10/2021 Confirmed reviews ALL

Couldn't have asked for a better experience. Thanks so much!

Dear Hannah B., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alberto Biollino Guest Service Manager

Hotel Well Located, Great Breakfast, But could be better

Customer review rating 3.0/5

Yannick Business - 06/10/2021 Confirmed reviews ALL

Hotel Well Located, Great Breakfast, But could be better, no upgrade received even that i am Diamond ALL Member. Only one people working at the reception desk during check out on peak hours (lunch time) not so smart.

Dear Yannick U., Thank you for taking the time to tell us about your experience at the Novotel London Blackfriars. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alberto Biollino Guest Service Manager

Well located & quiet

Customer review rating 4.0/5

Catherine G. Friends - 05/10/2021 Confirmed reviews ALL

Had a lovely stay, staff were friendly & helpful and there were no issues with noise.

Dear Catherine G., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alberto Biollino Guest Service Manager

Excellent Location

Customer review rating 4.5/5

Ben Couples - 04/10/2021 Confirmed reviews ALL

Myself and my Girlfriend stayed for only two nights at the Novotel Black Friars Hotel but had the most amazing time in London, paired with the fact that we loved our 12th floor room with a balcony which had some amazing views. We would definitely stay again.

Dear Ben K., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alberto Biollino Guest Services Manager

Good stay

Customer review rating 4.0/5

Lindsay Business - 04/10/2021 Confirmed reviews ALL

Enjoyed my stay.

Dear Lindsay P., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alberto Biollino Guest Services Manager

Review

TripAdvisor rating 4.0/5

lindsaypritchard Business - 03/10/2021 TripAdvisor review

Good trip apart from the breakfast which is not particularly good and seemed a bit hectic. The staff put pressure on me to leave the breakfast area 10 minutes before it officially finished just so they could start cleaning.

Dear lindsaypritchard, Thank you so much for taking the time to review your stay at the Novotel London Blackfriars and thank you for the 4 star rating. Thank you for your comments on our staff and service and the comfort of your room, this is an area we are very truly proud of. In regards of the breakfast I have passed your valuable feedback to our Restaurant Manager to make sure we prevent this from happening in the future. We do hope to welcoming you back soon. With Kind Regards

Holiday with kids

TripAdvisor rating 3.0/5

marimonrad 30/09/2021 TripAdvisor review

The hotel was clean and friendy staff. Helpful and service minded. The breakfast and bar was average, though we had excellent service by the kitchen staff for my children. The style of the bar and the style of the reception was a bit off putting, would preferred if it was more intimate and relaxing. The music was bit loud. The pool area was good, clean towels and nice sauna. Wished there was bath robes and slippers for free, since the hotel is quite pricy.

Dear marimonrad, Thank you for taking the time to tell us about your experience at the Novotel London Blackfriars. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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