ibis Contagem Ceasa Hotel 3 stars

Customer review rating (ALL Rating) 4.2/5 4,056 reviews

ALLSAFE approved hotel

ibis Contagem Ceasa
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+ 17 Services

Hotel extras

  • A 30-minute drive from Belo Horizonte/Pampulha Airport

  • A 12-minute drive from Contagem downtown

  • Advantage 3

Hotel location

ibis Contagem Ceasa

Rua Um 165
Bairro Campina Verde
Não se Aplica
32152002 contagem
brazil

Fax: (+55)31/33073120

Check-in from 12h00

Check out up to 12h00

  • COQUEIROS:  4405 AV PARANA 226

  • By plane

    TANCREDO NEVES At 48km / 29 miles - Shuttle paying

  • By train

    GAMELEIRA At 9km / 5 miles

GPS:-19.900781, -44.050562

Companies

  • AMBEV 1.0 km / 0.0 mi
  • BELGO ARCELOR 9.0 km / 5.0 mi
  • CD CARREFOUR 2.0 km / 1.0 mi
  • CD RICARDO ELETRO 8.0 km / 4.0 mi
  • CEASA 0.0 km / 0.0 mi
  • CEDRO CACHOEIRA 8.0 km / 4.0 mi
  • CEMIG CONTAGEM 17.0 km / 10.0 mi
  • FIAT 19.0 km / 11.0 mi
  • MAGNESITA 9.0 km / 5.0 mi
  • PALACIO DOS LEILOES 3.0 km / 1.0 mi
  • VM5 5.0 km / 3.0 mi

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

IBIS KITCHEN Non contractual photo

The restaurant always in season.The colourful array sets your taste buds tingling. The salad bar and balanced main dishes put seasonal. Flavours in your plate for you to enjoy.

Our accommodation(s)

The 136 rooms with comfortable beds, LCD TV, bathtub, air conditioning, minibar, windows that open, telephone, cable TV and WIFI, offer the highest level of comfort and well-being that go hand-in-hand with our distinguished brand.

Our guest reviews for
ibis Contagem Ceasa

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

4,056 reviews

TripAdvisor Rating 4.0/5

456 reviews

Very please time there

Customer review rating 4.5/5

Maria A. Families - 16/10/2021 Confirmed reviews ALL

Good Room, good breakfast.

Prezada Maria A., Muito obrigado por nos avaliar. Saiba que estamos felicíssimos com sua avaliação. Aproveite a oportunidade e nos avalie também no TripAdvisor, e ajude a milhares de hóspedes a encontrarem o seu hotel em Contagem. https://www.tripadvisor.com.br/Hotel_Review-g644401-d35…-Reviews-Ibis_Contagem_Ceasa-Contagem_State_of_Minas_Gerais.html Atenciosamente, Rodrigo Castro Gerente Geral Hotel Ibis Contagem Ceasa

Disappointed

Customer review rating 2.0/5

Gianluca Business - 26/08/2021 Confirmed reviews ALL

I perfectly understand the very specific situation we are living, not easy for everybody, but during my last stay I observed problems related to lack of maintenance that are not acceptable: toilet broken, plugs broken, stains on the floor that are not part of accord hotels standard, even Ibis.

Dear GIANLUCA R., Thank you for taking the time to tell us about your experience at the ibis Contagem Ceasa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rodrigo Castro General Manager

Well located

Customer review rating 3.5/5

Matheus Couples - 14/06/2021 Confirmed reviews ALL

The check-in took a so long time.

Dear MATHEUS LEVESTEN F., We very much appreciate your comments regarding your stay at the ibis Contagem Ceasa. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rodrigo Castro General Manager

sujo

Customer review rating 0.5/5

Reinaldo Business - 28/08/2020 Confirmed reviews ALL

Desagradavel

Bom dia Sr. Reinaldo , Agradecemos ter-nos dedicado o seu tempo para nos escrever no seguimento da sua estada no Ibis Contagem Ceasa, e lamentamos muito que a prestação de serviço não tenha estado à altura das suas expectativas, por isso, queira aceitar as nossas sinceras desculpas. Os hotéis Ibis desejam sempre prestar a melhor qualidade de serviço nas suas estadas e com isso, a sua opinião é para nós fundamental. Esteja certo que tomaremos as medidas necessárias quanto às observações feitas, visando a melhoria da qualidade das prestações de nossos serviços. Mais uma vez, agradecemos os seus comentários e esperamos reconquistar a sua confiança em uma próxima estada. Na expectativa de o acolher brevemente, queira aceitar os nossos melhores cumprimentos. Atenciosamente, Márcio Cassemiro Subgerente Hotel Ibis Contagem Ceasa

Good stay

Customer review rating 4.0/5

Felipe Couples - 21/01/2020 Confirmed reviews ALL

We arrived late at night, check in was fairly quick. They let me in even tho I had no idea. I had left my wallet at home , was carrying only my credit card. My girlfriend had her credit card with her tho.

Good morning Mr. Felipe, Thank you for your review of our hotel! We at the Ibis Contagem Ceasa Hotel are glad that you enjoyed your stay and hope to see you again soon. Sincerely, Márcio Cassemiro Sub manager Ibis Contagem Ceasa Hotel

Demanda realizada

Customer review rating 4.5/5

Paulo L. D. Business - 02/12/2019 Confirmed reviews ALL

Atendeu as expectativas.

Bom dia Sr. Paulo, Obrigado por sua avaliação do nosso hotel! Nós do Hotel Ibis Contagem Ceasa, agradecemos a preferência e esperamos vê-lo novamente em breve. Atenciosamente, Márcio Cassemiro Subgerente Hotel Ibis Contagem Ceasa

Atendeu as expectativas

Customer review rating 3.5/5

Rogério F. Business - 13/10/2019 Confirmed reviews ALL

Atendeu as expectativas

Bom dia Sr. Rogério, Agradecemos pelo seu retorno, pois a sua opinião é muito importante para nós do Hotel Ibis Contagem Ceasa, para que possamos buscar a melhoria contínua de nossa infraestrutura, serviço e atendimento. Estaremos verificando os pontos assinalados em sua avaliação e buscaremos melhorias para que nosso atendimento seja de excelência. Mais uma vez, muito obrigado. Atenciosamente: Márcio Cassemiro Subgerente Hotel Ibis Contagem Ceasa

Funcional

Customer review rating 3.5/5

Sebastian Business - 05/10/2019 Confirmed reviews ALL

Rapida

Bom dia Sr. Sebastian, Obrigado por sua avaliação do nosso hotel! Nós do Hotel Ibis Contagem Ceasa, agradecemos a preferência e esperamos vê-lo novamente em breve. Atenciosamente, Márcio Cassemiro Subgerente Hotel Ibis Contagem Ceasa

Good accommodation. Friendly service.

Customer review rating 4.0/5

Raymond Couples - 01/10/2019 Confirmed reviews ALL

We have been staying here regularly for two years, one/two days a month. So we all know eachother, even by name, I like that! Most of the time I want to check out late but that is never a problem.

Good morning Mr. Raymond, Thanks again for your review of our hotel! We at the Ibis Contagem Ceasa Hotel, thank you for your preference and hope to see you again soon. Regards, Márcio Cassemiro Sub manager Hotel Ibis Contagem Ceasa

TOP

Customer review rating 4.5/5

Leonardo C. Business - 11/09/2019 Confirmed reviews ALL

Excelente!

Bom dia Sr. Leonardo, Obrigado por sua avaliação do nosso hotel! Nós do Hotel Ibis Contagem Ceasa, agradecemos a preferência e esperamos vê-lo novamente em breve. Atenciosamente, Márcio Cassemiro Subgerente Hotel Ibis Contagem Ceasa

Perfect!

TripAdvisor rating 5.0/5

silvioalago Business - 30/01/2018 TripAdvisor review

Perfect! The staff and the room were very well. The people is very hospitality, friendly. The room is very clean, good sleep quality. The breakfast is very good and the restaurant the meals is excellent.

Dear Mr. Silvio, Thank you for your comments regarding the progress of your stay at the Ibis Contagem Ceasa. It was with pleasure that we received as your congratulations. Be sure to share the comments with the entire team. Satisfaction is the best rewarded for our employees which, in turn, is useful for impeccable service. In the expectation of (a) receiving again, please accept the best wishes. Sincerely, Márcio Cassemiro Deputy Manager / Ibis Contagem Ceasa E-mail: h7948-dm@accor.com.br Phone: (31) 3307-3128

Nice and quiet on weekend

TripAdvisor rating 3.0/5

Varunee Couples - 20/11/2017 TripAdvisor review

A hotel on the outskirt of Belo Horizonte, right beside a highway which is lined with industry and is great for those travelling by car and does not want to go into the city. It's a hotel mainly for people who's on a business trip visiting nearby industry sites. There is no restaurants or minimart on the surrounding but the attendant told us that there is a shopping center somewhat nearby. We were there for a night which happens to be a saturday so the hotel was very quiet. They serve buffet dinner but not on weekend.

Varunee, Muito obrigado por nos avaliar. Saiba que estamos felizes que tenha dedicado um pouco de seu tempo conosco. Volte sempre! Atenciosamente, Rodrigo Castro

An Ibis is an Ibis

TripAdvisor rating 4.0/5

JoseAlvarodd Business - 22/10/2017 TripAdvisor review

The usual - when you stay at an Ibis, you know what you are going to get and this one was no exception - friendly staff, clean room, nice shower and good wifi! If you are going to work in the Industrial District of Contagem - this is a great option.

Good morning, Mr. Jose. Thank you for choosing us. We are pleased to please you. We will be evaluating the negative points of your evaluation to seek to remedy these points. Best regards: Rejeder Lima Manager Hotel Ibis Melbourne Little Bourke Street

Great stay for me and my wife

TripAdvisor rating 4.0/5

Adalberto C Family - 27/04/2017 TripAdvisor review

Hotel is in a good location for the route I was taking and the attention given to me and my wife at the reception was great. Only thing that is not so much good is the breakfast that could be a little bit more diverse, although the quality of the food available was perfect such as fresh fruits, for instance.

Good evening, Mr. Adalberto. Thank you for giving us your feedback. We are glad to have pleased you. We will be checking the points you did not like to find a solution. Once again, thank you very much. Best regards: Rejeder Manager Hotel Ibis Contagem Ceasa

Check in on line doesn't have any purpose

TripAdvisor rating 2.0/5

Yughues Family - 22/07/2015 TripAdvisor review

On line check in doesn't have any purpose and it's necessary to register again on every new stay. If you arrive tired, prepare your self to face 2 to 5 people before you for each attendant, far different than other Ibis Hotels.

Dear Yughues: Thanks for telling us about your experience at the Ibis. Sorry we have not responded to your expectations, please let me introduce our sincere apologies. At Ibis, we seek to provide a high level of service to each of our clients; so your feedback is very important to us. Be assured that we will be taking appropriate steps to address the problem and prevent future occurrences. On the care of our staff, they participate in continuous training and periodic evaluations. Make sure you're watching the development team. Thank you told us your problems and we hope you will give us the opportunity to better serve you in the near future. Best Regards, Vanessa Ribeiro Manager Ibis Contagem Ceasa

review

TripAdvisor rating 4.0/5

wagsfreitas Couples - 12/05/2015 TripAdvisor review

It was very good, but there is a little bit of noise form the street. The enviroment is pretty good and the people who work there are amazing, and are always trying to help you, even if you don't ask for help.

Dear Wagsfreitas: Greatly appreciate your comments regarding your stay at ibis will count. It is always a pleasure to receive positive impressions. Your comments will be shared with our teams. I'm sure your feedback will be an encouragement to continue to improve the quality of our services. Thanks again for letting us know about your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Vanessa Ribeiro General Manager Ibis Contagem Ceasa

The worst Ibis ever

TripAdvisor rating 1.0/5

Agustinlp77 Couples - 18/06/2014 TripAdvisor review

First of all I would like to say I use Accor hotels all over the world and I like them very much. But this Ibis is the nightmare of that great chain. Reception staff was terrible. I payed my reservation in advance and I get to the hotel early in the morning, the room wasn't ready, which is normal, so we left our baggage in the hotel. When we returned at 10 pm they told us that they don't have rooms, and that we are assigned to other hotel, not Accor but it was the same quality. They took us to a terrible Motel and leave us there. We returned to claim our rights or get our money back. Since I showed them that I was a silver member of this chain they put me in other Ibis. (Why didn't they do that since the beginning?). They did this with a lot of people. But what makes me mad at a high level was the attitude of all the reception staff. That people didn't care anything about clients. Please do not stay there until Accor makes adjustments there.

Dear Agustinlp77: Thanks for telling us about your experience at the Ibis Contagem Ceasa. Sorry we have not matched your expectations, please let me introduce our sincere apologies. At Ibis, we seek to provide a high level of service to each of our clients; so your feedback is very important to us. Be assured that we will be taking appropriate steps to address the problem and prevent future occurrences. I reiterate that I personally followed all relocations we perform at our hotel and assure you went to great hotels of the region. However, despite this situation, try all forms serve you with the utmost courtesy that we refer to you. Clarify that the staff of our hotel, by constant training and are accompanied at all reviews. Thank you told us your problems and we hope you will give us the opportunity to better serve you in the near future. Best Regards, Vanessa Ribeiro General Manager - Ibis Contagem Ceasa

Great option

TripAdvisor rating 4.0/5

Vitor G Business - 02/05/2014 TripAdvisor review

I really enjoyed my stayed at this hotel. I'd recommend it to others. The biggest problem is that it is kind of far from anything. I had to expend some money on taxi to come and go. Also the lunch and dinner quality may improve.

Prezado Vitor G: Agradecemos por nos contar sobre sua experiência no ibis Contagem. No Ibis, procuramos fornecer um serviço de alto nível a cada um de nossos clientes; por isso seu feedback é muito importante para nós. Esteja certo de que estaremos tomando medidas apropriadas para lidar com o problema e prevenir futuras ocorrências. Agradecemos que tenha nos contado seus problemas e esperamos que nos dê a oportunidade de melhor serví-lo num futuro próximo. Sinceramente, Vanessa Ribeiro Gerente Geral Ibis Contagem Ceasa

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