ibis Contagem Ceasa

ibis Contagem Ceasa 3 stars

Customer review rating (ALL Rating) 4.0/5 678 reviews

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Hotel extras

  • A 30-minute drive from Belo Horizonte/Pampulha Airport

  • A 12-minute drive from Contagem downtown

Hotel location

ibis Contagem Ceasa

Rua Um 165, Bairro Campina Verde
32152002 CONTAGEM
Brazil

GPS:-19.900781, -44.050562

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

IBIS KITCHEN Non contractual photo

The restaurant always in season.The colourful array sets your taste buds tingling. The salad bar and balanced main dishes put seasonal. Flavours in your plate for you to enjoy.

Our accommodation(s)

The 136 rooms with comfortable beds, LCD TV, bathtub, air conditioning, minibar, windows that open, telephone, cable TV and WIFI, offer the highest level of comfort and well-being that go hand-in-hand with our distinguished brand.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  678 reviews

TripAdvisor Rating  4.0/5  471 reviews

Comida congelada

Customer review rating 3.5/5

Vanessa Business - Confirmed reviews ALL

Ponto negativo do hotel, servir comida congelada.

Prezada Vanessa, Muito obrigado por nos avaliar. Reiteramos que temos de segunda a quinta, um buffet variado. Aos finais de semana, quando nossa demanda é muito baixa, servimos pratos pré prontos, sanduiches e pizzas. Volte sempre! Atenciosamente, Rodrigo Castro Gerente Geral Hotel Ibis Contagem Ceasa

Customer review rating 4.0/5

Sthefany C. Friends - Confirmed reviews ALL

Deveriam disponibilizar quartos triplos.

Prezada Sthefany, Muito obrigado por nos avaliar. Saiba que não oferecemos apartamentos triplos, pois nossas unidades são pequenas e ficariam com pouco conforto para nossos hóspedes. Volte sempre! Atenciosamente, Rodrigo Castro Gerente Geral Hotel Ibis Contagem Ceasa

Very bad experience

Customer review rating 0.5/5

Demetrios G. Business - Confirmed reviews ALL

No coments, very bad..... Clear, etc, etc....

Dear DEMETRIOS G., Thank you for taking the time to tell us about your experience at the ibis Contagem Ceasa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Atenciosamente, Rodrigo Castro General Manager Hotel Ibis Contagem Ceasa

Very please time there

Customer review rating 4.5/5

Maria A. Families - Confirmed reviews ALL

Good Room, good breakfast.

Prezada Maria A., Muito obrigado por nos avaliar. Saiba que estamos felicíssimos com sua avaliação. Aproveite a oportunidade e nos avalie também no TripAdvisor, e ajude a milhares de hóspedes a encontrarem o seu hotel em Contagem. https://www.tripadvisor.com.br/Hotel_Review-g644401-d35…-Reviews-Ibis_Contagem_Ceasa-Contagem_State_of_Minas_Gerais.html Atenciosamente, Rodrigo Castro Gerente Geral Hotel Ibis Contagem Ceasa

Disappointed

Customer review rating 2.0/5

Gianluca Business - Confirmed reviews ALL

I perfectly understand the very specific situation we are living, not easy for everybody, but during my last stay I observed problems related to lack of maintenance that are not acceptable: toilet broken, plugs broken, stains on the floor that are not part of accord hotels standard, even Ibis.

Dear GIANLUCA R., Thank you for taking the time to tell us about your experience at the ibis Contagem Ceasa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rodrigo Castro General Manager

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Other web-users rate our hotel

  • 88 reviews 6.3/10 Location
  • 320 reviews 4.7/10 Room
  • 330 reviews 6.6/10 Service
  • 12 reviews 4.7/10 WiFi
  • 164 reviews 5.9/10 Breakfast
  • 151 reviews 3.3/10 Comfort
  • 143 reviews 6.2/10 Cleanliness
  • 112 reviews 4.2/10 Value

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