Mercure Lille Roubaix Grand Hotel Hotel

Mercure Lille Roubaix Grand Hotel Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 369 reviews

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Description

Hotel extras

  • Reinforced health protocol with our ALLSAFE certification

  • Art Deco Building

  • Bright and air-conditioned rooms, NUXE products

  • 328 yard walk from La Piscine Museum and 15 mins by Metro to downtown Lille

  • Catering with fresh, homemade dishes

ALLSAFE approved hotel

Hotel location

Mercure Lille Roubaix Grand Hotel Hotel

22 avenue Jean Lebas
59100 ROUBAIX
France

  • METRO TRANSPOLE:  2 MAIRIE ROUBAIX

  • By plane

    LILLE LESQUIN At 20km / 12.43 miles

  • By train

    GARE DE ROUBAIX At 0.5km / 0.31 miles

GPS:50.692593, 3.170813

Companies

  • ADECCO 0.2 km / 0.12 mi
  • ADIA 0.6 km / 0.37 mi
  • BNP PARIBAS 0.5 km / 0.31 mi
  • CAMPUS EDHEC 3 km / 1.86 mi
  • CYLANDE 0.5 km / 0.31 mi
  • DAMARTEX 0.6 km / 0.37 mi
  • DUC FRERES NORD 4 km / 2.49 mi
  • ETO 0.2 km / 0.12 mi
  • FINAREF SA 0.4 km / 0.25 mi
  • MAIL ORDER FACTORY 1.1 km / 0.68 mi
  • OKAIDI/ IPGROUP 3 km / 1.86 mi
  • REDCATS 0.5 km / 0.31 mi
  • STANDARD INDUSTRIE 1.7 km / 1.06 mi
  • SWISSLIFE 1.3 km / 0.81 mi
  • WEVISTA 3 km / 1.86 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Le Vieil Abreuvoir

The restaurant welcomes you from Monday noon to Friday noon (closed on Friday evenings, weekends and public holidays) We offer gourmet, regional and seasonal cuisine; we also recommend our "market menu".

Your meetings and events

The Mercure Lille Roubaix Grand Hotel offers two meeting rooms, with its main room (1615 sq. ft/150 m²) enjoying natural light, and can host up to 170 people for cocktails. Air conditioning and audio-visual equipment are also available.

Room descriptions and layouts

meeting rooms

From 1 to 120 

attendees

Configuration is not available for these requirements
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  • Convert different units of measurement and make organising your events easier.

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Our accommodation(s)

The rooms are lovingly decorated in a mix of warm tones with a modern twist and are equipped with LCD screens, cable TV, Wi-Fi access and bathtub or rain shower. Family Suites include a sofa bed and are more spacious offering enough room for a family of four (including two children under 16 years of age).

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  369 reviews

TripAdvisor Rating  4.0/5  440 reviews

Certificate of excellence 2022

nice Hotel, would need some renovation of the halways and insulation though

Customer review rating 4.0/5

Pascal Couples - Confirmed reviews ALL

the room was nice and clean. the common parts of the hotel are a bit wore down.

Good stay, friendly staff

Customer review rating 3.5/5

Arne W. Business - Confirmed reviews ALL

Hotel is nice, but a bit worn out, only bad thing about my stay was the bed, the condition of the bed was very poor, i could feel the springs and felt like i was unable to escape the middle due to the fact of wearing, felt a bit like sleeping in a bowl, no top mattress didn't make it better, pillows was baby size.

One night

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

The architecture of the lobby is very nice and the staff friendly. However the air conditioning did not work and the room was too hot to sleep (23°C) and opening a window means terrible noise from the street. So we did not have a good night.

Dear ALAIN D., Thank you for taking the time to tell us about your experience at the Mercure Lille Roubaix Grand Hôtel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. After checking with the technical service, the air conditioning works perfectly. Know that our reception team is available 24 hours a day to serve you. Sincerely, Clarisse Galland Sales Assistante

Just about satisfactory

Customer review rating 3.0/5

C. Friends - Confirmed reviews ALL

Room was not 4*. No mini bar. Desk light did not work. Towels were made from cardboard and not bath towel size. One tea bag and a paper cup, really?

Dear SMITH C., We thank you for your comment following your stay. We are sorry that the stay did not meet your expectations. After checking your reservation, you had booked a standard twin room with a courtesy tray and a Nuxe dispenser available. Mini bars are available in our superior rooms as specified on our website. We apologize for the lack of tea and cup. Please note that our reception is at your disposal 24 hours a day. In addition, our bath towels are referenced by the Mercure brand of the Accor group. Sincerely, Clarisse Galland Sales Department

Hotel fine, cars broken into whilst parked outside

Customer review rating 2.5/5

Peter D. Friends - Confirmed reviews ALL

Hotel was fine, staff were ineffective when it came to dealing with the malicious theft from our 2 vehicles. Rear and side windows smashed to steal a carrier bag of biscuits and a small holdall full of dirty cycling gear

Dear PETER D., We apologize for any problems encountered during your stay at our establishment. However, we are not responsible for events occurring on the street. After verification, you had reserved a double room with a sofa bed, which was confirmed to you in writing by our reception team. Sincerely, Clarisse Galland Sales Department

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