Sofitel Haikou

Sofitel Haikou

Customer review rating (ALL Rating) 4.5/5 487 reviews

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Description

Hotel extras

  • Fabulous ocean, garden or city views with floor to ceiling windows.

  • Fabulous ocean, garden or city views through floor to ceiling windows.

  • Lanvin or Hermès toiletries, VB bathtub, electronic Closetool. Perfect for an enjoyable stay.

  • 5 restaurants and bars featuring Cantonese, Hainan and International cuisine.

  • Easy access transportaton hub with its airport, port and railway station.

ALLSAFE approved hotel

Hotel location

Sofitel Haikou

105 Binhai Avenue, Longhua District
570100 HAIKOU
China

  • BUS:  37 28 39 HNA International Plaza

  • By plane

    MEILAN AIRPORT At 28km / 17.4 miles - Shuttle paying

  • By plane

    MEILAN AIRPORT At 0.1km / 0.06 miles

  • By boat

    XIUYING PORT At 3km / 1.86 miles

  • By car

    BINHAI AVENUE At 3km / 1.86 miles

  • By train

    HAIKOU EAST STATION At 8km / 4.97 miles

GPS:20.1279, 110.18254

Companies

  • ALI BABA HAIKOU 2 km / 1.24 mi
  • BAOTONG REAL ESTATE 3 km / 1.86 mi
  • CHANG YING 100 16 km / 9.94 mi
  • CHINA MERCHANTS 3 km / 1.86 mi
  • CONING CHINA 15 km / 9.32 mi
  • HK PROCURATORATES 15 km / 9.32 mi
  • YANLORD REAL ESTATE 3 km / 1.86 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms

Your meetings and events

Softel Haikou is the ideal venue for private or public events, business meetings or seminars. Our Events Manager ensures every meeting receives the special attention and expertise it deserves. Our Events Manager can assist with preparations, setup, welcoming guests, event arrangements and last minute requirements. We offer proactive, imaginative and efficient service, wonderful ambience as well as a menu worthy of all occasions.

Room descriptions and layouts

meeting rooms

From 1 to 200 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

All rooms are equipped with free instant coffee and tea bags, Nespresso machine, safe, multimedia players, satellite TV and WiFi networks.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  487 reviews

Good service

Customer review rating 5.0/5

Amy Business - Confirmed reviews ALL

I have to said Kristy is a perfect reception staff!! She always made my day, professional, kindly, friendly, best service ever!

Bonjour Mrs.X. We very much appreciate your comments regarding your stay at the Sofitel Haikou. It is always a pleasure to receive positive feedback . I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our all hearties as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy LIANG Guest Experience Manager

Customer review rating 3.5/5

Jenny Families - Confirmed reviews ALL

there was a hair on the pillow, the housekeeping is not doing well

Bonjour Ms. F., Thank you for taking the time to tell us about your experience at the Sofitel Haikou. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Haikou, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kristy Liang Guest Experience Manager

Great staff

Customer review rating 5.0/5

Yuxin D. Business - Confirmed reviews ALL

I especially appreciated Sabrina or Sabina at your executive lounge. She was especially helpful to organise our meetings, my video recording and attentive to our ever need. Wonderful staff! I would also like to highlight Justin at the lounge as well for one evening we overstayed the business hours and Justin helped.

Good Room and Excellent Service

Customer review rating 5.0/5

Fei X. Families - Confirmed reviews ALL

The breakfast was abundant with international variety and the service was excellent. The hotel is very modern with great facility and location

Bonjour Mr.N., We very much appreciate your comments regarding your stay at the Sofitel Haikou. It is always a pleasure to receive positive feedback . I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our all hearties as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy LIANG Guest Experience Manager

Generous stay

Customer review rating 4.5/5

Guy Couples - Confirmed reviews ALL

The hotel felt very new and well maintained. The staff were welcoming and attentive. When we had bad smell in our room, they moved us to another one the next day.

Bonjour Mr S.., We very much appreciate your comments regarding your stay at the Sofitel Haikou. It is always a pleasure to receive positive feedback . I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our all hearties as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy LIANG Guest Experience Manager

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