Sofitel Haikou Hotel 5 stars

Customer review rating 4.5/5 117 reviews

ALLSAFE approved hotel

Sofitel Haikou
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+ 24 Services

Hotel extras

  • Fabulous ocean, garden, or city views through floor to ceiling windows.

  • Fabulous ocean, garden, or city views through floor to ceiling windows.

  • Lanvin or Hermès toiletries, VB Bathtub, Electronic Closetool. Perfect for an enjoyable stay.

  • Five restaurants and bars featuring Cantonese, Hainan, and International cuisine.

  • Easy access transportation hub with its airport, port, and railway station.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • MEILAN AIRPORTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Cash machine
  • Porter
  • Concierge
Leisure and activities
  • Indoor heated pool (nearby)Paying
  • Fitness centrePaying
  • Well-beingPaying
Catering
  • BreakfastPaying
  • 3 Restaurant(s)
  • 2 Bar(s)
  • Room service
Business services
  • 6 Meeting room(s)
  • Web Corner on a Mac
  • Business center with support staffPaying
  • Copy/print service availablePaying

Hotel location

Sofitel Haikou

105 Binhai Avenue
Longhua District
570100 haikou
china

Tel: +8689831289999

Fax: (+86)89831289999

Check-in from 14h00

Check out up to 12h00

  • BUS :  37 28 39 HNA International Plaza

  • By plane

    MEILAN AIRPORT At 28km / 17.4 miles - Shuttle paying

  • By plane

    MEILAN AIRPORT At 0.1km / 0.06 miles

  • By boat

    XIUYING PORT At 3km / 1.86 miles

  • By car

    BINHAI AVENUE At 3km / 1.86 miles

  • By train

    HAIKOU EAST STATION At 8km / 4.97 miles

GPS :20.1279, 110.18254

Companies

  • ALI BABA HAIKOU 2.0 km / 1.24 mi
  • BAOTONG REAL ESTATE 3.0 km / 1.86 mi
  • CHANG YING 100 16.0 km / 9.94 mi
  • CHINA MERCHANTS 3.0 km / 1.86 mi
  • CONING CHINA 15.0 km / 9.32 mi
  • HK PROCURATORATES 15.0 km / 9.32 mi
  • YANLORD REAL ESTATE 3.0 km / 1.86 mi
Companies

Your meetings and events

Softel Haikou is the ideal venue for private or public events, business meetings, or seminars. Our Events Manager ensures every meeting receives the special attention and expertise it deserves.Our Events Manager can assist with preparations, set-up, welcoming guests, event arrangements, and last minute requirements.We offer proactive, imaginative and efficient service, wonderful ambience as well as a menu worthy of all occasions.

Room descriptions and layouts

meeting rooms

From 1 to 200 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Videoconferencing

  • Podium

  • Day light

  • WIFI access

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

All rooms are equipped with free instant coffee and tea bags, Nespresso machine, safe, multimedia players, satellite TV and WiFi networks.

LUXURY ROOM, One King-Size Bed

  • Max. number of persons: 3
  • Area: From 45 / 484 sq ft
  • Views: City View *

Subject to availability

  • Coffee/tea making facilities
  • Direct dial telephone

LUXURY ROOM, Two Single Beds

  • Max. number of persons: 3
  • Area: From 45 / 484 sq ft
  • Views: City View *

Subject to availability

  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

MAGNIFIQUE ROOM, One King-Size BedNon contractual photo

  • Max. number of persons: 3
  • Area: From 65 / 700 sq ft
  • Views: City View *

Subject to availability

  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

LUXURY MAGNIFIQUE ROOM, One King Size BedNon contractual photo

  • Max. number of persons: 3
  • Area: From 67 / 721 sq ft
  • Views: City View *

Subject to availability

  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

LUXURY CLUB ROOM, Club Millesime Access, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 45 / 484 sq ft
  • Coffee/tea making facilities
  • Direct dial telephone

LUXURY CLUB ROOM, Club Millesime Access, 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 45 / 484 sq ft
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

MAGNIFIQUE CLUB ROOM, Club Millésime Access, One King Size BedNon contractual photo

  • Max. number of persons: 3
  • Area: From 65 / 700 sq ft
  • Views: City View *

Subject to availability

  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

LUXURY MAGNIFIQUE CLUB ROOM, Club Millésime Access, One King Size BedNon contractual photo

  • Max. number of persons: 3
  • Area: From 67 / 721 sq ft
  • Views: Ocean/Sea view *

Subject to availability

  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar
Rooms

Our restaurants and bars

KWEE ZEEN

Type of cuisine: International

The restaurant serves International cuisine and has panoramic views of the city. It features a buffet and à la carte menus that focus on Chinese and French culinary favorites.

Lunch

  • Mon
  • Tue
  • Wed
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  • Sat
  • Sun

Dinner

  • Mon
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LE CHINOIS

Type of cuisine: Regional

Experience the comfort and unique setting of this restaurant, with its modern interior and elegant silk screens, whilst enjoying and savoring the flavors of Hainan and Cantonese cuisine.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
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  • Sun

LEMON 1900 BISTRO BAR

Type of cuisine: Bistro

The restaurant offers French, Mediterranean, Asia, Chinese, and local cuisine featuring fresh and seasonal ingredients.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
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LE LOUNGE

Non contractual photo

The luxurious, spectacularly designed bar offers teas, coffees, wines, spirits, and other decadent delights. It also serves special health drinks, such as the fresh vegetable and fruit juices.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
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  • Fri
  • Sat
  • Sun

GARDEN BAR TERRACE

Non contractual photo

Garden Bar Terrace is the classiest cocktail bar in town serving innovative cocktails, draft beer, light snacks and barbecue delights in a relaxed alfresco dining setting.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Sofitel Haikou

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

117 reviews

Great stay

Customer review rating 5.0/5

W. N. Solo - 30/04/2021 Confirmed reviews ALL

Everyone here at Sofitel Haikou is welcoming and helpful. I had an upgrade to a very well-appointed suite and it was great. Further more, It's the team who made my stay an enjoyable one, thank you to Edith and Sabrina from the Club Lounge, Kristy GEM, Evan from Kwee Zeen. Keep it up and looking forward to my next stay with you guys soon.

Dear N. W., We very much appreciate your comments regarding your stay at the Sofitel Haikou. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eve Huang Guest Relation Department

Friendly staff

Customer review rating 4.0/5

Anonymous Business - 17/04/2021 Confirmed reviews ALL

Very nice new hotel. staff greeted us very nicely. reception girl was new and less experienced. payment with foreign credit card had some problem, she should have told me to use domestic card. departure car arrangement was made very nicely and breakfast prepared to go at 6 am.

Dear Honggang B., We very much appreciate your comments regarding your stay at the Sofitel Haikou. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eve Huang Guest relation department

Good stay

Customer review rating 4.0/5

Linda Couples - 13/04/2021 Confirmed reviews ALL

Love the room with ocean view and digitalized tools are placed in the restroom makes it smart. Some improvements: cleaner placed conditioner on the sink rather than body lotion and not enough coffee capsules However overall I liked it very much and satisfied with my stay

Dear Linda Z., We very much appreciate your comments regarding your stay at the Sofitel Haikou. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eve Huang Guest Relation Department

Well located and comfortable environment

Customer review rating 4.0/5

Anonymous Business - 22/03/2021 Confirmed reviews ALL

Warm reception

Dear Ying Yi P., We very much appreciate your comments regarding your stay at the Sofitel Haikou. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Department Eve Huang

amazing pool!

Customer review rating 4.0/5

Leila L. Families - 15/02/2021 Confirmed reviews ALL

The AC in the room sometimes doesn't work, the speaker is nice it could do wireless charging to your room. The buffet wasn‘t quite good… There were really a lot of foods but the taste was just average. Amazing view at the 1900 bar tho.

Customer review rating 3.0/5

Lake F. Families - 04/02/2021 Confirmed reviews ALL

I'm very happy to say ,good hotel ,nice view, hi -tech facilities with good trained staff.But My wife and I Also got some bad expirenced, some uneccesary promotion suggestions when we check-in.and we find a used tissue paper with blood in bathrobe's pocket, which means the bathrobe isnt clean again, its really nasty there !!! overall its a new-open hotel ,hope ur guys, improve all management ,and I will back again .

Dear Mr. F., Thank you for taking the time to tell us about your experience at the Sofitel Haikou. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Shirley li Guest Experience Manager

Our most recent 20 reviews

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