ibis Styles Paris Tolbiac Bibliotheque Hotel 3 stars

Customer review rating 4.2/5 3,929 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

ibis Styles Paris Tolbiac Bibliotheque
See on a map
+ 14 Services

Hotel extras

  • Close to Bibliothèque François Mitterrand station for Metro line 14 and RER C,

  • Advantage 2

  • Advantage 3

  • Advantage 4

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Shoe shine machine
Catering
  • Breakfast included in the price
  • 1 bar(s)
Business services
  • 1 meeting room(s)
  • Copy/print service available
Information message

Hotel location

ibis Styles Paris Tolbiac Bibliotheque

21 Rue De Tolbiac
75013
paris
france

Tel: +33145846161

Fax: (+33)1/45844338

Check-in from 14h00

Check out up to 12h00

  • BIBLIOTHEQUE :  bus 62 / 64 PATAY TOLBIAC

  • From Charles de Gaulle Airport :  rer B & métro 1 bibliothèque François Mitterand

  • BIBLIOTHEQUE :  rer C BIBLIOTHEQUE

  • By plane

    PARIS ORLY At 15km / 9.32 miles

  • By train

    GARE DE LYON At 1.5km / 0.93 miles

  • By train

    PARIS GARE DE LYON At 1.5km / 0.93 miles

GPS :48.829025, 2.373995

Companies

  • ACCENTURE 0.3 km / 0.19 mi
  • BANQUE POPULAIRE 1.0 km / 0.62 mi
  • CAISSE D'EPARGNE 0.5 km / 0.31 mi
  • DORIS ENGINEERING 0.3 km / 0.19 mi
  • FFBB 0.5 km / 0.31 mi
  • FRANCE TELECOM 1.0 km / 0.62 mi
  • JACOBS 0.5 km / 0.31 mi
  • KEOLIS 0.5 km / 0.31 mi
  • LAB BOERHINGER 0.3 km / 0.19 mi
  • MERCK 0.5 km / 0.31 mi
  • NATIXIS 2.0 km / 1.24 mi
  • ROCKWOOL 1.0 km / 0.62 mi
  • SNI / SCET 0.5 km / 0.31 mi
Companies

Your meetings and events

Room measuring 484 sq. ft. (45 m²), adapted for meetings or presentations. For up to 45 people. Maximum: 45 people in lecture-theater style, 25 people in a U shape. Equipped with video projector, flipchart and whiteboard

meeting room

From 1 to 45 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Flipchart

  • WIFI access

  • Overhead projector

  • Airconditioned meeting room

  • High speed transmission line

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

Standard Room with one single bed

  • Max. number of persons: 1
  • Area: From 9 / 97 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Business Desk
  • Direct dial telephone
Single Bed

Our restaurants and bars

BAR

Non contractual photo

Our bar is open every day from noon to midnight and offers a modern, cozy setting.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Styles Paris Tolbiac Bibliotheque

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

3,929 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,052 reviews

Customer review rating 4.2/5

B. Couples - 06/09/2020 Confirmed reviews ALL

personnel au top

Average

Customer review rating 4.2/5

P. Solo - 31/08/2020 Confirmed reviews ALL

1. I have asked my room to be cleaned twice - the cleaner "forgot" to clean my room. If you stay for a few days, no one will clean your room even if you ask multiple times. 2. The fan in the bathroom does not switch off - the Aircon in the bedroom does not work. 3. I expected a warmer welcome from the receptionist who is the face of the hotel, right? 4. The breakfast was good and the staff in the canteen were superb, very kind and helpful. 5. The bed and pillows were very good. 6. Location is convenient, not far from the metro but after 9pm doesn't feel very safe.

Dear ZIVILE K., Dear customer We thank you for your comments but rather than sending a wrong message via the networks it would be simpler to talk to us as you are obviously still in the hotel. I am sorry that the message was not passed on to your room which was not made, I am in the process of making my enquiry, today it was made in accordance with your request. On the other hand we have just checked: The air-conditioning works very well but it was on heating and on 30° and the receptionist tells me that he has explained to you how it works. Indeed you cannot turn off the controlled mechanical ventilation in the bathroom because it is there to renew the air in the room and prevent the bathroom from getting mouldy. I am very surprised by the attitude of the receptionist, but we will review the situation with the team, which is very well rated (as you can see on the different networks). Thank you for the breakfast, please know that we always do our best to make your stay as pleasant as possible. Good end of stay, Yours sincerely Pascal Mazé - Directeur Ibis Styles Paris Tolbiac Bibliothèque François Mitterrand

Perfect Stay.

Customer review rating 4.2/5

Zineta C. Friends - 28/08/2020 Confirmed reviews ALL

Location is fantastic right next to metro but we walked mostly and it’s close to the seine so you can walk along it.Super friendly service at breakfast and very covid safe. Definitely would stay again. We love Ibis Styles.

Stay Spoiled

Customer review rating 4.2/5

Yazid F. Couples - 11/08/2020 Confirmed reviews ALL

Upon arrival I have not been greeted with a smile, I have been greeted with a grumpy face. I have given my name and reservation number, then I asked Dana Kamsig who was in charge about my parking space, only to be told that I had to pay 21 euros a day. I have tried to explain calmly that I have choose your hotel because the parking is included, she kept cutting me off and trying to overtake the conversation, I have tried to tell her that I have got proof in my phone to show her, but she didn't want to wait until I have told her kindly to stop talking to me until I showed the pictures. She told me if you don't like it I can give you a refund and go somewhere else. That is unacceptable. How can you turn down your guests?? I have driven 450 miles from England only to be told to go away on my honeymoon.She didn't take the time to listen and see the pictures of the booking: it says clearly free wifi, breakfast included and parking on the facilities.That's the main 3 things I emphasised about when I booked my stay.I asked her admit your website is misleading, she didn't care. She is not professional in a customer service demanding position, no smile no empathy and no competence. I felt not welcome by your hotel, I only stayed because I couldn't go somewhere else after a long drive. When I said thus is not acceptable after a long drive, she said it's not her problem it's Accor problem. She charged us 50 euros as a good will but still unacceptable charge and the attitude and the poor customer service. how Accor can have someone like that as an assistant manager? when I asked to speak to the manager she said I am the boss. I would like to make a formal complaint about her. And take it further. If you have CCTV recording please have a look, otherwise I can provide evidence of the conversation.If necessary it will go to the press and the office to fair trading in France and the UK. I would like a response from one of your senior managers to discuss the matter. I am not happy. Really disappointed.

Dear YAZID F., As you can see, our team is rated between 9 and 10 out of 10 by more than 90% of the guests who have stayed in our establishment. Our strong point is the kindness, dedication and quality of our welcome. I therefore find it hard to believe that my assistant, with whom I have been working for 15 years, has welcomed you in the way you describe. She has all my confidence as well as that of the owners to manage the hotel in our absence. I confirm that the hotel's parking is paid for and will never be free. It is not mentioned on any support that it is included in the price of your room. Therefore she only did her job while waiting for proof of what you said, but obviously you could not provide it. Yes indeed she offered to reimburse your stay and to find another hotel with free parking (which does not exist in Paris). I would like to inform you that it is strictly forbidden in France to take pictures and register people without their knowledge what you obviously say you did. Nor is it very courteous to say to a woman: shut up when I speak! Sorry I ruined your anniversary trip for supposedly free parking. Yours sincerely Pascal Mazé - Director Translated with www.DeepL.com/Translator (free version) Pascal Mazé - Directeur Ibis Styles Paris Tolbiac Bibliothèque François Mitterrand

Unprofessional Assistant Manager

TripAdvisor rating 4.0/5

YazLDN 11/08/2020 TripAdvisor review

Parking is not free, the website is misleading. The assistant manager told us if you don't like it go somewhere else after we had driven 450 miles from England. Very rude and incompetent, she never smiles, very poor customer service. How can you turn away your guests?

Sir, As you can see, our team is rated between 9 and 10 out of 10 by more than 90% of the guests who have stayed in our establishment. Our strong point is the kindness, dedication and quality of our welcome. I therefore find it hard to believe that my assistant, with whom I have been working for 15 years, has welcomed you in the way you describe. She has all my confidence as well as that of the owners to manage the hotel in our absence. I confirm that the hotel's parking is paid for and will never be free. It is not mentioned on any support that it is included in the price of your room. Therefore she only did her job while waiting for proof of what you said, but obviously you could not provide it. Yes indeed she offered to reimburse your stay and to find another hotel with free parking (which does not exist in Paris). I would like to inform you that it is strictly forbidden in France to take pictures and register people without their knowledge what you obviously say you did. Nor is it very courteous to say to a woman: shut up when I speak! Sorry I ruined your anniversary trip for supposedly free parking. Yours sincerely Pascal Mazé - Director Translated with www.DeepL.com/Translator (free version)

average stay

Customer review rating 4.2/5

J. J. Solo - 14/07/2020 Confirmed reviews ALL

The rooms were fine but the decoration was a bit disappointing for a 3 star hotel. A socket had been ripped off the wall in my room, which could be dangerous. The lift was out of order and had been out of order for 9 weeks according to an employee. I arrived on Sunday 5th and the room wasn’t cleaned until Wednesday 8th, I wasn’t very happy about it as I’m allergic to dust mites and the bin was full. The lady serving breakfast was efficient and very pleasant but the bread rolls were left by most guests as they were very hard and couldn't be cut with the diposable knives we were given. So the services were clearly not those you would expect from a three star hotel even though I understand part if this is due to the sanitary situation . I stayed at the Douai Ibis Styles in March, there is no comparison between the two.And the Ibis Budget I stayed in in June last year in Paris offered a higher standard.

Basic

Customer review rating 4.2/5

Nikos Business - 14/03/2020 Confirmed reviews ALL

Not super impressed. The Ibis nearby at Paris Massena is much better: nicer rooms, better breakfast, available coffee etc

Trip to the National Library

TripAdvisor rating 4.0/5

stephanrichards 10/03/2020 TripAdvisor review

Perfect for a visit to the national Library. Ideally placed for public transport and local facilities. Good local sops and restaurants abound. Friendly staff and good breakfast of various foods. Cosy little bar.

Improve Bathrooms

Customer review rating 4.2/5

M. Business - 20/02/2020 Confirmed reviews ALL

My last stays invite me to recommend to refurbish the bathrooms as these do not show the quality at the level of the hotel. some hotels below level of Ibis Style have better quality bathroom than what is proposed. The baths are very old and used, the shower are leaking. I am sure that you will value this request to the best possible

Customer review rating 4.2/5

Jean-yves Business - 18/01/2020 Confirmed reviews ALL

Expected a more silent room

Just amazing....no complaints

Customer review rating 4.2/5

Ash Solo - 07/01/2020 Confirmed reviews ALL

Everything was perfect. I have no special remarks. Extremely satisfied.

Very nice

Customer review rating 4.2/5

Francesca G. Couples - 05/01/2020 Confirmed reviews ALL

It was a very pleasant stay. The staff was always helpful. Our room was always clean. The breakfast was very good too. We would definitely stay here again! :D

Dear FRANCESCA, Thank you for taking the time to share your feedback after your stay at the ibis Styles Paris Tolbiac Bibliothèque. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back in the near future. Kind regards, Ibis Styles Paris Tolbiac Bibliothèque François Mitterrand

Quaint and Convenient

Customer review rating 4.2/5

Kelly W. Friends - 02/12/2019 Confirmed reviews ALL

This hotel was conveniently located by trains and shopping areas. The staff was friendly. The breakfast breads were amazing. The design of the rooms are efficient and space conscious!

Clean, convenient hotel with good breakfast.

Customer review rating 4.2/5

Eric R. Couples - 02/12/2019 Confirmed reviews ALL

This hotel was affordably priced and conveniently located close to the metro. While the room was clean, the staff was wonderfully friendly, and the breakfast was good, the bed was unusually firm and ended up being quite uncomfortable.

the room was too hot

Customer review rating 4.2/5

Anonymous Business - 26/11/2019 Confirmed reviews ALL

The stay was as usual very nice. However, I could not control the heating in the room and had to open the window to have some fresh air. I tried to set the heating to the minimum possible but it was still blowing hot air.

Excellent value & service

Customer review rating 4.2/5

Ruth W. Families - 13/11/2019 Confirmed reviews ALL

Room was very clean with an enormous bed, which was very comfortable. Loved the mural of Seine on wall. Room was compact but had all we needed for 3 nights . Breakfast great, staff helpful

Everything was very good at the hotel, except for the fact that my laptop seems to have been stolen from my room

Customer review rating 4.2/5

Toufic D. Solo - 11/11/2019 Confirmed reviews ALL

Everything was very good at the hotel, except for the fact that my laptop seems to have been stolen from my room. I was informed that there are no security cameras on the floor and that is very unfortunate

This hotel had all the essentials for my trip.

Customer review rating 4.2/5

Tiffany Solo - 25/10/2019 Confirmed reviews ALL

I was satisfied with my stay overall. The hotel had desirable amenities such as free breakfast, coffee/tea/water in the lobby, secure entry way and attentive housekeeping. I had issues with the fan in my room; however, was able to open my windows.

Hotel well situated

Customer review rating 4.2/5

Jan Couples - 22/10/2019 Confirmed reviews ALL

Very pleasant stay, room very clean and beds comfortable. Bar area was disappointing, no red or white wine available and only one glass of rose left. Evian water bottles were refilled at the tap, not sure why they would do this? Why use plastic just use carafe and refil.

Lack of basic services

Customer review rating 4.2/5

Anonymous Business - 20/10/2019 Confirmed reviews ALL

No kettle in room, desk nowhere near plug socket

Dear LUKE J., Thank you for taking the time to tell us about your experience at the ibis Styles Paris Tolbiac Bibliothèque. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. In an Ibis Styles hotel, you don't have a kettle in the room,, but you have an hospitality corner in lobby, where you can take away a tea or a coffee for free. I'm sorry if don't enjoy your free breakfast, yes breakfast is included in the price, so it is free of charge, which is not the same in many other brands. Thank you for all the team for your note, as I see you enjoyed our little team. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pascal Mazé - Directeur Ibis Styles Paris Tolbiac Bibliothèque François Mitterrand

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby